2015 Mazda CX-5

CATASTROPHIC FAILURE OF YOKOHAMA GEOLANDAR G91A, P225 65/R17, D.O.T. FDF5-PC51414 OEM TIRE: ON JULY 6, 2015 AT APPROXIMATELY 12:30PM EST, MY DAUGHTER WHILE DRIVING OUR 2015 MAZDA CX-5, EXPERIENCED A CATASTROPHIC TIRE FAILURE. THE MAZDA CX-5 IS EQUIPPED WITH OEM YOKOHAMA GEOLANDAR G91A, P225 65/R17, D.O.T. FDF5-PC51414. SHE WAS DRIVING AT NORMAL HIGHWAY SPEED (55 MPH) EASTBOUND ON ROUTE 66, NEAR EXIT 53, AND DESCRIBES HEARING THUMPING NOISES COMING FROM THE REAR OF THE CAR. THE CAR BEGAN TO SHAKE AND WHILE SHE WAS MAKING AN EMERGENCY EXIT FROM THE ROADWAY TO THE SHOULDER, SHE HEARD A LOUD BANG. STATE POLICE WERE NOTIFIED AND THEY SENT A COURTESY AAA PATROL TO ASSIST. THE MAZDA CX-5 IS EQUIPPED WITH A TIRE PRESSURE MONITORING SYSTEM AND THERE WAS NO INDICATION OF A PROBLEM PRIOR TO THE INCIDENT. THE TREAD OF THE REAR PASSENGER SIDE YOKOHAMA GEOLANDAR OEM TIRE COMPLETELY SEPARATED FROM THE SIDEWALLS AND WAS LAYING ON THE ROADWAY. THERE IS MINOR DAMAGE TO THE REAR PASSENGER WHEEL WELL. I PURCHASED THE 2015 MAZDA CX-5 NEW IN JUNE OF 2014. THE CAR AND OEM TIRES HAD 8,000 MILES WHEN THE INCIDENT OCCURRED.

CAR SAT FOR APPROX 4 HOURS WHILE VISITING RELATIVES, ON MY HOME I NOTICED A CRACK APPROX 8-10" LONG IN THE MIDDLE OF THE WINDSHIELD, FROM THE BASE UNDER THE WIPERS UP TOWARDS THE MIDDLE OF THE WINDSHIELD CURVING TOWARDS THE DRIVERS SIDE AT ALMOST A 90 DEGREE ANGLE AT THE END. THERE ARE NO MARKS THAT LOOK LIKE ANYTHING HIT THE WINDSHIELD, IT'S A STRAIGHT CLEAN CRACK. I'M HOPING THE DEALER WILL COVER IT BUT FROM WHAT I'VE READ IT DOESN'T LOOK GOOD. I WOULD THINK THERE SHOULD BE A RECALL ON THE WINDSHIELDS, IF THEY ARE CRACKING LIKE THIS FOR NO APPARENT REASON, OR BECAUSE OF WEATHER CHANGES, OR BECAUSE YOU'RE WASHING YOUR CAR ON A HOT DAY, I CAN ONLY IMAGINE WHAT WOULD HAPPEN TO THEM IF THE CARS ARE ACTUALLY IN AN ACCIDENT, THEY WOULD NEVER WITHSTAND THE IMPACT AND SHATTER TO A MILLION PIECES! HOW SAFE IS THAT? THE SHOULD DEFINITELY BE RECALLED AND REPLACED WITH BETTER MADE WINDSHIELDS. *TR

2 WEEKS AFTER THE PURCHASE OF A NEW 2015 MAZDA CX5 WE NOTICED A CRACK IN THE WINDSHIELD. EXACTLY ON THE TOP PORTION OF THE WINDSHIELD IN THE MIDDLE COMING DOWN TO A T. WE TOOK THE CAR TO THE DEALER OF PURCHASE AND A SERVICE EMPLOYEE LOOKED AT IT STARTED DIGGING IN A SPOT AND STATED THAT A ROCK MUST OF HIT THE WINDSHIELD BECAUSE HE FOUND A HOLE. NOT SATISFIED WITH THAT ANSWER THE SUPERVISOR FOR THE SERVICE DEPARTMENT WAS CALLED AND UPON LOOKING AT THE WINDSHIELD HE POINTED TO A COMPLETE DIFFERENT SPOT AND THEN POINTED TO A THIRD SPOT THAT HE CLAIMED WAS A HOLE. HOW DOES A WINDSHIELD OF A BRANDNEW CAR NEVER ON THE EXPRESSWAY HAVE 3 IMPACT SPOTS THAT ARE EXACTLY IN THE MIDDLE OF THE WINDSHIELD AND WITH THAT REFUSED TO PAY FOR THE REPLACEMENT. SINCE THE WINDSHIELD IS NOT AVAILABLE ANYWHERE BUT THE DEALERSHIP I AM NO RESPONSIBLE FOR THE REPAIR OF SOMETHING THAT WAS A DEFECT. *TR

LEAVING AN ABOVE-GROUND PARKING GARAGE, THE CITY BRAKE ASSIST FEATURE ENGAGED TWICE, WITHOUT WARNING. THE CAR CAME TO A SUDDEN AND COMPLETE STOP AND THE WHEELS LOCKED UP. THERE WERE NO CARS OR OTHER OBSTACLES IN THE VICINITY THAT WOULD HAVE CAUSED THE CITY BRAKE ASSIST FEATURE TO ENGAGE. WHEN THE FEATURE ENGAGED, THE CAR WAS GOING ABOUT 5 MPH, ON A SLIGHT DOWNHILL (THE DECLINE WAS SIMPLY FROM THE PARKING GARAGE), AND IT OCCURRED DURING A STRAIGHTAWAY SECTION OF THE GARAGE (E.G., NOT WHILE GOING AROUND A BEND). *TR

I HAVE A 2015 MAZDA CX5 WITH ONLY 4,800 MILES ON IT. YESTERDAY I EXPERIENCED SOMETHING VERY SCARY WHILE I WAS DRIVING. THE FRONT SEAT STARTED TO MOVE ON ITS OWN AND COMPLETELY FOLDED ON ME WHILE I WAS DRIVING ON THE HIGHWAY. THE LUMBAR SUPPORT BEGIN TO FILL WITH AIR, THEN THE SEAT BEGAN TO FOLD TOWARDS THE STEERING WHEEL ALMOST COMPLETELY CRUSHING ME. MY CHEST WAS AGAINST THE STEERING WHEEL AND WHEN I REACHED DOWN TO TRY TO LEAN THE SEAT BACK IT KEPT MOVING ON ITS OWN AND WOULDN'T ALLOW ME TO PUSH IT BACK. I CALLED MY DEALERSHIP AND THEY ACTED LIKE IT WAS NO BIG DEAL AND THAT IT MAY NOT EVERY HAPPEN AGAIN. THEY STATED THAT THEY ONLY WAY THAT THEY COULD FIX IT, IS IF THEY COULD DUPLICATE IT AGAIN. I AM VERY CONCERNED BECAUSE THIS COULD'VE KILLED ME BUT I WAS LUCKY THAT I WAS ABLE TO PULL OFF ON THE SIDE OF THE ROAD. THIS IS VERY DANGEROUS AND NEEDS TO BE ADDRESSED. *TR

CRACKED WINDSHIELD WE WERE FILLING UP GAS AT A GAS STATION & SUDDENLY WE HEARD A POP SOUND. I TRIED TO GO AROUND THE CAR & SEE WHAT HAPPENED BUT DID NOT NOTICE ANYTHING. THE CAR WAS STILL PUMPING GAS WHEN THIS HAPPENED. NEXT DAY, THERE WAS NOTHING IN THE MORNING BUT AFTER PARKING AT WORK FOR COUPLE HOURS & COMING BACK TO THE CAR, WE NOTICED A BIG CRACK ON THE SCREEN. *TR

ACCELERATING ONTO THE FREEWAY, THE ENGINE LOST POWER AND THE CHECK ENGINE AS WELL AS SEVERAL DASH WARNING LIGHTS ILLUMINATED. THE VEHICLE WOULD NOT RESPOND TO THE ACCELERATOR PEDAL, AND WOULD ONLY GO 45-50MPH. I TOOK IT TO THE DEALER AND AFTER READING OUT THE DATA ON THE ENGINE COMPUTER, I WAS TOLD THE PROBLEM WAS MOST LIKELY "BAD" GAS. I WAS DIRECTED TO JUST BURN THROUGH THE GAS IN THE TANK. WHEN THE CAR WAS RETURNED TO ME FROM THE GARAGE IT WAS RUNNING FINE AND I WAS NOT TOLD ANYTHING HAD BEEN DONE TO CORRECT THE PROBLEM. I AM STILL USING THE SAME TANK OF GAS AND HAVE NOT EXPERIENCED THE PROBLEM AGAIN SO FAR. I CHECKED WITH THE GAS RETAILER AND THEY HAVE HAD NO OTHER COMPLAINTS WITH RESPECT TO CONTAMINATED GAS. I FEEL THIS IS A SAFETY ISSUE. I HAD TO DRIVE THE CAR ON A 75MPH FREEWAY AT 45MPH TO REACH THE DEALER. EVEN WITH EMERGENCY FLASHERS ON THAT WAS A VERY HARROWING EXPERIENCE. *TR

I JUST PURCHASED THIS VEHICLE IN SEPTEMBER 2014. WHILE I WAS DRIVING ON INTERSTATE 15 AT APPROXIMATELY 70MPH ALL A SUDDEN I HAD NO MORE POWER I COULD NOT ACCELERATE, WHEN I PUSHED THE GAS PEDAL NOTHING WOULD HAPPEN. I PULLED OVER TO THE SIDE OF THE ROAD AND STOPPED PUT IT IN PARK AND PUT IT BACK IN DRIVE AND IT WENT. SO I CONTINUED ON MY TRIP HOWEVER, ABOUT 50 MINUTES INTO MY TRIP NOW ON INTERSTATE 215 THAT SAME THING HAPPENED THIS TIME WHEN I PULLED OVER JUST PUTTING IT I PARK AND BACK IN DRIVE IT DIDN'T WORK I HAD TO TURN THE VEHICLE OFF START IT AND THEN IT WORKED. I HAD TO TURN AROUND AND CANCEL THE TRIP AS I DIDN'T WANT TO BE STRANDED. I'M NOT SURE IF ITS THE TRANSMISSION OR WHAT. *TR