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2023 Mazda CX-30

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2023 Mazda CX-30 do not stand out strongly from the model-year median of 31.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 3 of 24 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Service Brakes. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

5 crash reports0 fire reports2 injury reports

What owners actually said

24 reports
Mileage unknown · Jul 17, 2023
Forward Collision AvoidanceService BrakesCrash

This is already related to Mazda's recall #23V-275 BRAKE PEDAL TRAVEL CONCERN. My car was already involved in crash which I firmly believe that it was related to the brake pedal issue since the brakes didn't hold off the car and the brake assist system was never activated during the accident. Mazda is claiming that my ABS sy…

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This is already related to Mazda's recall #23V-275 BRAKE PEDAL TRAVEL CONCERN. My car was already involved in crash which I firmly believe that it was related to the brake pedal issue since the brakes didn't hold off the car and the brake assist system was never activated during the accident. Mazda is claiming that my ABS system serial number is a good part, and their dealership claimed that the problem couldn't be reproduced after they held the car for 11 days! I made several attempts to contact Mazda USA but I am not getting tractions for weeks.

NHTSA ODI #11532740

Mileage unknown · Jul 6, 2023
Back Over PreventionForward Collision Avoidance

I'm reporting significant safety issues. All are related as they indicate that the error rejection for the sensors are not properly calibrated. These false positive errors are dangerous. It affects the automatic emergency braking, forward collision, blind spot, and cross traffic warning systems. 1. What component or system fa…

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I'm reporting significant safety issues. All are related as they indicate that the error rejection for the sensors are not properly calibrated. These false positive errors are dangerous. It affects the automatic emergency braking, forward collision, blind spot, and cross traffic warning systems. 1. What component or system failed or malfunctioned, and is it available for inspection upon request? The sensor responsible for detecting road impediments and cross-traffic/blindspots. I'm not sure how to provide it for inspection. How was your safety or the safety of others put at risk? YES - when safety systems frequently have false positive indicators (auditory and visual). This has caused the car and driver to respond to a threat that is not real. This can also cause ignoring true positive indicators (alarm fatigue) and uncertainty of the systems ability to respond to true negative events. Has the problem been reproduced or confirmed by a dealer or independent service center? No, but they are incompetent. I was told the issues might be: bugs on the sensor, maybe a plastic bag floated by the car, maybe the road was shiny, maybe there was something and I didn't see it. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not to my knowledge. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, this is a brand new vehicle (2023) and we are the only drivers. These issues have been happening since we started the lease. The cross/blind spot false positive happen daily. The braking/front end collision have only happened ~4 times.

NHTSA ODI #11530708

Mileage unknown · May 7, 2023
Service BrakesVehicle Speed Control

It happened twice already when I step on the break pedal the car goes accelerated feels like you step on the gas pedal that is the problem the first incident I stopped and parked next to the gate because I need to put the code of the gate to open then when I come back to my car and step on the break to release the transmission …

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It happened twice already when I step on the break pedal the car goes accelerated feels like you step on the gas pedal that is the problem the first incident I stopped and parked next to the gate because I need to put the code of the gate to open then when I come back to my car and step on the break to release the transmission from P parking 🅿️ then the car goes accelerate too fast almost hit the gate good thing I release the break pedal then hit again or step again the break pedal. The second time I was with my wife she’s parking backward then the car goes accelerated backward. She just stepped on the break pedal. And if we’re driving in the freeway if we break it didn’t stop right away it will still slide for how many meters

NHTSA ODI #11520797

Mileage unknown · Mar 31, 2023
Forward Collision AvoidanceService Brakes

I was driving my car on the highway. The car automatically deployed the emergency braking system with no objects in front of the car. The car automatically braked then flashed the brake warning indicator. Car mad itself come to a complete stop. I began researching and found that others have had issues with “phantom braking” when…

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I was driving my car on the highway. The car automatically deployed the emergency braking system with no objects in front of the car. The car automatically braked then flashed the brake warning indicator. Car mad itself come to a complete stop. I began researching and found that others have had issues with “phantom braking” when the car has collision avoidance technology. This needs to be seriously investigated as it is a safety hazard.

NHTSA ODI #11514744

Official recalls

1

23V275000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Apr 18, 2023

Mazda North American Operations (Mazda) is recalling certain 2022-2023 CX-30 and 2023 CX-50 vehicles. The anti-lock brake system (ABS) Hydraulic Control Unit (HCU) may be damaged, which can result in reduced braking ability.

Consequence & remedy

Consequence: Reduced braking ability can increase the distance required to stop the vehicle, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the ABS HCU, as necessary, free of charge. Owner notification letters were mailed June 12, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 5823D.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.