2022 Mazda CX-30

1.5 years after purchasing new my passenger side front door would not open from the inside. Mazda states car is out of warranty at 36837 miles indicating a cable had come disconnected. Approximately 1.5 years later at 59934 miles the front passenger door again would not open from the inside. Mazda states that this door is used frequently (it is not) and after troubleshooting replaced the door handle and lock mechanism on June 22, 2026. Other than having out of pocket expenses of $738 I feel fortunate that I wasn't exposed to a life threatening situation whereby leaving the vehicle through the passenger side was my only option. Searching forums online show that this failure is currently occurring to others. My hope is that Mazda will formally recognize this issue with the passenger side front door before someone is seriously injured.

1. The system that is failing is the rear tailgate. When it is opened or closed there is a clicking sound as if it is tryng to engage the lock multiple times. While driving this continues with the tailgate closed turning on and off the interior lights in the vehicle and showing on the front console that the tailgate is unlocked and open. the car is availabe for inspection on request. When I asked the dealer about it they stated that this is a known problem and it will cost approximately 800 dollars to fix which I believe is unresonable due to it being a known issue. 2. Since the rear tailgate may not lock properly it could potentially fly open while driving. 3. Yes see #1-Was reported to Kennedy Mazda located in Valparaiso Indiana. 4. Yes see #1 5. No warnings just the constant clicking of the lock mechanism can be heard.

The steering wheel seems to prematurely wear on newer Mazda vehicles including my Mazda CX-30 from 2022. Mazda claims hand sanitizer to be the main culprit but I suspect quality issues and materials to play a factor. Many can be found with wear on the steering wheel even starting with less than 50 thousand miles. Some have received warranty claims while others are denied.