2021 Mazda CX-30

I would like to report that I am not feeling safe driving my 2021 MAZDA CX-30 Premium anymore. My vehicle is affected by the MAZDA Technical Service Bulletin 01-003/23,. Subject: ENGINE OIL LEVEL WARNING LIGHT ON WITH DTC P250f:00 DUE TO LOW ENGINE OIL LEVEL This is a known issue by MAZDA! It results in an oil consumption increase due to damage of the valve seals on the exhaust side. The first time the Engine warning light with the message "Engine Oil Level Low" was displayed on May 20, 2023. the earliest appointment to get this issue diagnoised and repaired was on 06/30/2023 at the MAZDA dealer in Augusta, ME. They diagnosed the issue but were not able to repair it, since they don't have the required level of technician as outlined in TSB 01-003/23. I then had to reach out to another MAZDA dealer, Thompson Mazda in Waterville, ME. They ignored my complaint over the phone, not accepting that this issue was already corectly diagnosed by the other MAZDA dealer in Augusta, ME. I contacted MAZDA of North America Customer Relations but didn't get any support so far. They told me the earliest date to get the vehicle diagnoesed and possibly repaired would be end of September. I told them that this is unacceptable and I don't feel safe driving the vehicle with this known issue.

I was involved in a traffic accident on 6/29/23 involving myself and my [xx] year old son, both in the front seat. We were struck in the back by one vehicle, spun out of control, hit another vehicle on the passenger side where my son was sitting and spun out of control again. Driver side did not strike anything and side airbags deployed (both front seat and back seat), passenger side airbags never deployed. My son's safety was put at risk as the damage was extensive and the car was totaled. He suffered two fractures in his shoulder and a broken clavicle. The problem has not been confirmed by the dealer. The vehicle has been inspected by my insurance carrier, Progressive. There were no warning lights, and no lights confirming that the airbag was turned off while my son was sitting in the passenger side. “INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

The low engine oil warning light keeps coming on, and there’s appears to be no visible leak. I add about a quart each time this happens and it does fine for a while. The last time I took it to the dealership, I told them about it. They just said they didn’t see a leak and not to worry about it. Ultimately the issue is how will this impact the longevity of my engine?

After setting the adaptive cruise control, and overriding it with the accelerator pedal when approaching a vehicle in front of me to pass it, my vehicle briefly accelerated hard while switching lanes after clearing the vehicle in front of me. This happened even though I had taken my foot off the accelerator already. My current speed was also slightly higher than the set cruise speed. E.g. I set it to 75, I was driving 77 and it jumped up to 80 for a short while before settling back to 75. This acceleration happened right as I cleared the vehicle in front of me and I was in the other lane. You can feel the sudden acceleration. It is as if the radar noticed the vehicle wasn't in front of it any more so it accelerated disregarding the current speed or accelerator position.

On March 9, 2023 - car brakes failed at a red light and vehicle collided with an oncoming car coming from the adjacent direction. Vehicle proceeded not to brake for an additional 30 sec minum at which the brakes finally engaged. There was no braking alert - the smart braking system did not engage and there was Forward Collision warning. It is available for inspection upon request. My safety and the safety of oncoming passengers were at risk which could have been fatal Insurance representatives have not yet inspected. Absolutely no warning lots engaged.

Involved in an accident low speed on 3/17/23. Upon impact with other car passengers seat belt did not activate until passenger hit dash with her head and then it apparently engaged and threw passenger back with tremendous force injuring passenger. Upon inspection at the body shop they found the following code: U0452..invalid data received from restraints control Panel. History. They will be calling Madza for inspection. This needs to be inspected as soon as possible before someone gets killed.

I picked up my certified pre owned CX-30 just 2 days ago and noticed the windshield appears distorted or wavy which results in eye strain and headaches. This seems to occur in the left side of the windshield. It is difficult to focus for long periods of time. I asked another person to drive the car and they confirmed it nearly instantly. I recently learned this is a known issue with the vehicle.