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2021 Mazda CX-30

Owner reports · Recalls · Investigations

More warning signs than most CX-30 years

Owner complaints for the 2021 Mazda CX-30 are substantially higher than the model-year median of 31.

About this comparison →

How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 13 of 100 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 49 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

10 crash reports0 fire reports7 injury reports

What owners actually said

100 reports
Mileage unknown · Jan 23, 2022
Electrical SystemEngineSteering

Multiple warning messages came on including "Pus button start malfunction. Have the vehicle inspected." "In-vehicle network malfunction. Have the vehicle inspected." "Auto light system malfunction. Turn on/off lights manually." "Power steering malfunction. Have the vehicle inspected." "Driver attention alert disabled." Vehicle…

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Multiple warning messages came on including "Pus button start malfunction. Have the vehicle inspected." "In-vehicle network malfunction. Have the vehicle inspected." "Auto light system malfunction. Turn on/off lights manually." "Power steering malfunction. Have the vehicle inspected." "Driver attention alert disabled." Vehicle would not start after this and had to be towed to a Mazda dealership.

NHTSA ODI #11448498

Mileage unknown · Jan 17, 2022
Visibility/wiper

There is a warp in the windshield on the driver's side of the car that causes noticeable distortion. It causes eye pain and headaches. It also causes distortion and visibility issues when driving at night.

NHTSA ODI #11447735

Mileage unknown · Dec 24, 2021
Engine

Low engine oil light displayed at 7,030 miles. No leaks detected. Engine consuming oil burning in combustion chamber. Possible engine damage or failure if oil was not quickly refilled.

NHTSA ODI #11444904

3,500 miles · Nov 2, 2021
Electrical SystemForward Collision Avoidance

The contact owns a 2021 Mazda CX-30. The contact stated that while at a stop sign, the vehicle was bouncing up and down. The contact mentioned that the failure recurred multiple times and only while the vehicle was stopped. The dealer was contacted but was unable to provide a diagnosis. The vehicle was not repaired. The manufact…

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The contact owns a 2021 Mazda CX-30. The contact stated that while at a stop sign, the vehicle was bouncing up and down. The contact mentioned that the failure recurred multiple times and only while the vehicle was stopped. The dealer was contacted but was unable to provide a diagnosis. The vehicle was not repaired. The manufacturer was not notified of the failure. In addition, while driving at approximately 8 mph, the brake assist warning light illuminated, and the brake assist applied independently while there was nothing in front of the vehicle. The approximate failure mileage was 3,500. As of November 5, 2021 the mileage was noted as 6,301 by Manchester Mazda. The vehicle would start bouncing up and down and moving forwards and backwards while stopped at a stop light and this occurred multiple times shortly after the purchase, within a month of purchase and randomly continued up to the point of the following issue. Consumer had shut off the brake assist every time she was driving there have been no more incidences. In addition, having the winter tires put on stopped the incident from recurring.

NHTSA ODI #11439027

2,100 miles · Oct 28, 2021
Engine

The contact leased a 2021 Mazda CX-30. The contact stated that the vehicle had failed to start up after multiple attempts with several unknown warning lights illuminated on the instrument panel. The contact stated that an unauthorized independent tow company towed the vehicle to a dealer two hours away from her home and that the…

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The contact leased a 2021 Mazda CX-30. The contact stated that the vehicle had failed to start up after multiple attempts with several unknown warning lights illuminated on the instrument panel. The contact stated that an unauthorized independent tow company towed the vehicle to a dealer two hours away from her home and that the vehicle was stolen from the dealer's lot. A police report was filed. The contact then stated that the vehicle was recovered and returned to the same dealer. The battery was replaced, and the vehicle was towed to an auto body shop to repair the damage to the vehicle. The manufacturer was notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was 2,100. The VIN was not available.

NHTSA ODI #11438463

Mileage unknown · Oct 23, 2021
Visibility/wiper

Manufacturing defect in the windshield glass: distorted/warped windshield glass causing waves/ripples. Result: impaired visibility when operating vehicle and rapid eye fatigue. Google search (forums) indicates that this is a well known issue on several Mazda models. The issue presumably existed at factory. I noticed upon purchas…

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Manufacturing defect in the windshield glass: distorted/warped windshield glass causing waves/ripples. Result: impaired visibility when operating vehicle and rapid eye fatigue. Google search (forums) indicates that this is a well known issue on several Mazda models. The issue presumably existed at factory. I noticed upon purchase as CPO at 6k miles. Available for inspection if needed.

NHTSA ODI #11437910

Mileage unknown · Jul 4, 2021
Unknown Or Other

The brand new vehicle was sold to me on 2/23/21 with an open safety recall. This recall was finally addressed on 5/21/21. At no time did Mazda north American operations formally notifying me of the safety record. 1) how could this happen? 2) has this shortcoming been remedied? 3) Will I receive formal notifications of fut…

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The brand new vehicle was sold to me on 2/23/21 with an open safety recall. This recall was finally addressed on 5/21/21. At no time did Mazda north American operations formally notifying me of the safety record. 1) how could this happen? 2) has this shortcoming been remedied? 3) Will I receive formal notifications of future safety recalls on a timely basis?

NHTSA ODI #11423399

Mileage unknown · May 24, 2021
Forward Collision Avoidance

Sudden, enexpected emergency braking when there was no vehicle or any other obstruction in front of me. Luckily, the distance between me and the car behind me was great enough to prevent me from being rear ended.

NHTSA ODI #11418296

5,078 miles · May 16, 2021
Forward Collision Avoidance

AFTER TURNING LEFT AT A SIGNALED INTERSECTION ONTO A HIGHWAY THE AUTOMATIC BRAKING ENGAGED AND THE CAR SKIDDED TO A STOP IN THE MIDDLE OF THE LANE. LUCKILY NOBODY WAS BEHIND US. THERE WAS A CAR ABOUT 4 CAR LENGTHS AHEAD THAT WAS GOING THE SAME SPEED AND WAS NOT STOPPED. I PULLED OVER AND CHECKED THE FRONT SENSOR AND NOTICED A CO…

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AFTER TURNING LEFT AT A SIGNALED INTERSECTION ONTO A HIGHWAY THE AUTOMATIC BRAKING ENGAGED AND THE CAR SKIDDED TO A STOP IN THE MIDDLE OF THE LANE. LUCKILY NOBODY WAS BEHIND US. THERE WAS A CAR ABOUT 4 CAR LENGTHS AHEAD THAT WAS GOING THE SAME SPEED AND WAS NOT STOPPED. I PULLED OVER AND CHECKED THE FRONT SENSOR AND NOTICED A COUPLE BLACK FLIES ON IT AND BRUSHED THEM OFF.

NHTSA ODI #11416800

50 miles · May 10, 2021
Electrical System

TL* THE CONTACT OWNS A 2021 MAZDA CX-30. THE CONTACT STATED WHILE DRIVING 3 MPH, THE VEHICLE LOSS MOTIVE POWER. THE CONTACT STATED THAT THE LOW VOLTAGE 12-V CHARGE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED A BYSTANDER ASSISTED TO JUMP START THE VEHICLE. THE CONTACT CONTINUED DRIVING TO HER DESTINATION. THE VEHICLE WAS TA…

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TL* THE CONTACT OWNS A 2021 MAZDA CX-30. THE CONTACT STATED WHILE DRIVING 3 MPH, THE VEHICLE LOSS MOTIVE POWER. THE CONTACT STATED THAT THE LOW VOLTAGE 12-V CHARGE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED A BYSTANDER ASSISTED TO JUMP START THE VEHICLE. THE CONTACT CONTINUED DRIVING TO HER DESTINATION. THE VEHICLE WAS TAKEN TO COOK CHRYSLER DODGE RAM (1136 S PHILADELPHIA BLVD, ABERDEEN, MD 21001, (410) 346-3786) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT STATED SHE HAD EXPERIENCE THE FAILURE ON FOUR TIMES AND THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50.

NHTSA ODI #11415780

Official recalls

2

21V101000 · Tires:valve

Feb 22, 2021

Mazda North American Operations (Mazda) is recalling certain 2021 Mazda3 and CX-30 vehicles. Air may suddenly leak from the tire air valve.

Consequence & remedy

Consequence: A sudden air leak from the tire air valve may cause a loss of vehicle control while driving, increasing the risk of a crash.

Remedy: Mazda will notify owners, and dealers will replace all four tire air valves with new parts, free of charge. The recall began April 6, 2021. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 4721B.

21V086000 · Structure:body:hatchback/liftgate

Feb 18, 2021

Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-30 vehicles. When fully opened, the power liftgate may partially lower unexpectedly when the vehicle is parked facing uphill on a slope.

Consequence & remedy

Consequence: If the power liftgate unexpectedly lowers while a person is accessing the rear storage area of the vehicle, it can increase their risk of injury.

Remedy: Mazda will notify owners, and dealers will update the power liftgate control module software and inspect the serial number of the power liftgate drive unit, replacing it if necessary, free of charge. The recall began April 8, 2021. Owners may contact Mazda customer service at 1-800-222-5500 option 4. Mazda's number for this recall is 4621B.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.