2021 Mazda CX-30

On June 3rd, 2026, about 1:15 PM, I braked in the rain because there was a stopped car in front of me. The brakes did not work; the Automatic Emergency brakes did not work; the Forward Collision Warning did not work and I hit the car in front of me causing a 3 car accident. As I hit the car I saw the Forward Collision Warning come on and then go out. Unfortunately, the brakes worked after that and the Mazda Collision Center cannot find anything wrong with the brakes. I note that the 2022 and 2023 models of the same car did have recalls related to the brakes. The claim is still open and I have not yet received the final damage report. Yesterday I was told the revised estimate is $16,000 and my car and the middle care with front and rear and damage are considered totaled.

The accident occurred on the afternoon of Tuesday, November 14, which I reported to Enterprise, City of Falls Church, on the morning of November 15. Additionally, I provided to Enterprise email links to the many reports about breaking problems about the CX30 2021, 2022, and 2023 MAZA models and the reasons for their recall for repair. Here are the details about what happened. As I was trying to put the car in reverse from a standing position, the car, instead, lurched forward at great speed headed toward the Sun Trust bank. I had to use super-human strength to the brake pedal on the car to force it into a standing position. The damage to the car is due to scrapping some bark off one of the trees that separates the Sun Trust Bank property from the CapitalOne bank property where my car was parked.

On March 9, 2023 - car brakes failed at a red light and vehicle collided with an oncoming car coming from the adjacent direction. Vehicle proceeded not to brake for an additional 30 sec minum at which the brakes finally engaged. There was no braking alert - the smart braking system did not engage and there was Forward Collision warning. It is available for inspection upon request. My safety and the safety of oncoming passengers were at risk which could have been fatal Insurance representatives have not yet inspected. Absolutely no warning lots engaged.

The automatic braking engaged without warning and without cause. There was nothing directly in front of the car that was a possible collision threat. I suffered a neck injury as a result of the force in which the car stopped. Fortunately the driver behind me was able to stop. The car was taken to the original Mazda dealer and I was told this is a problem with my car but that they had no permanent fix, nor the ability to permanently shut off this system available until "corporate got back to them." They did not provide any paperwork and stated "we will call you when we have something." I now have a car I am scared to drive.