The contact owns a 2023 Maserati Grecale. The contact stated that the vehicle auto locked with the keys inside. The contact stated that while putting her children and other items inside the vehicle, the doors automatically locked. The contact attempted to use the App to unlock the vehicle, but the vehicle failed to respond. The …
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The contact owns a 2023 Maserati Grecale. The contact stated that the vehicle auto locked with the keys inside. The contact stated that while putting her children and other items inside the vehicle, the doors automatically locked. The contact attempted to use the App to unlock the vehicle, but the vehicle failed to respond. The contact was able to use the spare key to open the vehicle. The contact's child was locked inside the vehicle. The contact stated that after closing the door, the vehicle locked on demand. Additionally, a child was locked in the vehicle, but was able to manually unlock the vehicle and exit safely. The contact had to contact the Police, who attempted to unlock the vehicle but failed in unlocking the vehicle. A Police report was filed. The message “key-not-sensing” was displayed prior to the failure. The local dealer informed the contact that there was no fix and that the feature was the standard feature. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 10,000.
Maserati North America, Inc. (Maserati) is recalling certain 2024-2025 Grancabrio, 2024-2025 Granturismo, and 2023-2025 Grecale vehicles. The headlights may be missing adjustment prevention caps, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices and Associated Equipment."
Consequence & remedy
Consequence: Improperly aimed headlights can result in insufficient illumination of the road, reducing the driver's visibility, and increasing the risk of a crash.
Remedy: Maserati North America will inspect and, if necessary, install one or two caps to cover the horizontal headlight aim adjustment mechanism, free of charge. Owner notification letters were mailed November 25, 2025. Owners may contact Maserati customer service at 877-696-2737. Maserati's number for this recall is 805. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 28, 2025.
Maserati North America, Inc. (Maserati) is recalling certain 2023-2024 Grecale, 2023-2025 MC20 Cielo, 2024 Granturismo, GranCabrio, 2021-2024 Levante, Ghibli, Quattroporte, and 2022-2025 MC 20 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy: The radio software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed March 10, 2025. Owners may contact Maserati customer service at 877-696-2737. Maserati's number for this recall is 740.
Maserati North America, Inc. (Maserati) is recalling certain 2023-2024 Grecale and 2024 GranTurismo vehicles. The Central Vision Park Assist Module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of injury or crash.
Remedy: Dealers will update the CVPAM software, free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 761.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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