I was on my way home from work sitting at the red light and when I was release my feet from the brake to take to driving, the auto start failed to start the car and I was stuck on side the road for 30 minutes because my vehicle wouldn’t not start. Finally the car started but I couldn’t get it to go over 15 mph. The car has been…
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I was on my way home from work sitting at the red light and when I was release my feet from the brake to take to driving, the auto start failed to start the car and I was stuck on side the road for 30 minutes because my vehicle wouldn’t not start. Finally the car started but I couldn’t get it to go over 15 mph. The car has been to the shop twice for service. Once was an electrical and the other time they couldn’t find nothing wrong with it. They said it just needed service. I serviced the vehicle as recommended and now it back doing the same thing again.
NHTSA ODI #11532965
23,500 miles · Mar 12, 2020
SteeringWheels
I PURCHASED THIS VEHICLE FROM NORTHSIDE IMPORTS IN HOUSTON ON THE NIGHT OF FEBRUARY 1ST. ON FEBRUARY 5TH I DROVE IT TO WORK AND NOTICED THAT ON THE ROUGH ROADS THE STEERING WHEEL VIBRATES/SHAKES TERRIBLY TO POINT WHERE IT HURTLED MY HAND. I CALLED AND NOTIFIED THE SALES PERSON ABOUT IT AND HE TOLD ME TO BRING THE VEHICLE IN. I D…
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I PURCHASED THIS VEHICLE FROM NORTHSIDE IMPORTS IN HOUSTON ON THE NIGHT OF FEBRUARY 1ST. ON FEBRUARY 5TH I DROVE IT TO WORK AND NOTICED THAT ON THE ROUGH ROADS THE STEERING WHEEL VIBRATES/SHAKES TERRIBLY TO POINT WHERE IT HURTLED MY HAND. I CALLED AND NOTIFIED THE SALES PERSON ABOUT IT AND HE TOLD ME TO BRING THE VEHICLE IN. I DROPPED THE CAR OFF AT THE DEALERSHIP FOR THEM TO FIX THE PROBLEM. A FEW DAYS LATER I GOT A CALL FROM THE DEALERSHIP SAYING THE WHEEL WAS BENT AND THAT I MUST HAVE HIT A POTHOLE AND I AM GOING TO HAVE TO PAY TO GET THE CAR WHEEL FIXED BECAUSE WHEN THEY SOLD ME THE VEHICLE IT WAS NOT LIKE THAT AND THAT I MUST DAMAGED THE VEHICLE. I GOT FURIOUS. THEY SOLD ME THE VEHICLE EXACTLY LIKE THAT AND NOW DID NOT WANT TO FIX THE PROBLEM. I HAVE PICTURES SHOWING HOW THEY DELIVERED THE VEHICLE TO ME THAT NIGHT. FINALLY THEY DECIDED TO FIX THE PROBLEM BUT INSTEAD OF REPLACING THE BENT WHEEL THEY SENT IT OUT AND HAD IT REPAIRED FOR $125.00. I THINK THIS IS UNACCEPTABLE. I JUST SPENT OVER $49,000 TO PURCHASE A CERTIFIED PREOWNED MASERATI AND THIS IS WHAT THIS DEALERSHIP WAS DOING. NOW THE PROBLEM IS STILL NOT FIXED. THE STEERING WHEEL STILL VIBRATES/SHAKES ON ROUGH ROADS.
Maserati North America, Inc. (Maserati) is recalling certain 2017 Quattroporte vehicles equipped with V6 engines and Maserati Ghibli vehicles. Due to an engine software problem, at slow speeds such as stop-and-go traffic, the transmission may unexpectedly shift into neutral or park, or the engine may shut off.
Consequence & remedy
Consequence: If the transmission shifts into neutral or park unexpectedly, or if the engine shuts down without warning, it can increase the risk of a crash.
Remedy: Maserati will notify owners, and dealers will re-flash the software for the engine control module, free of charge. The recall is expected to begin May 2018. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 365.
Additional source detail variants (2)
Electrical System:software
Maserati North America, Inc. (Maserati) is recalling certain 2017 Quattroporte vehicles equipped with V6 engines and Maserati Ghibli vehicles. Due to an engine software problem, at slow speeds such as stop-and-go traffic, the transmission may unexpectedly shift into neutral or park, or the engine may shut off.
Consequence: If the transmission shifts into neutral or park unexpectedly, or if the engine shuts down without warning, it can increase the risk of a crash.
Remedy: Maserati will notify owners, and dealers will re-flash the software for the engine control module, free of charge. The recall is expected to begin May 2018. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 365.
Engine And Engine Cooling:engine
Maserati North America, Inc. (Maserati) is recalling certain 2017 Quattroporte vehicles equipped with V6 engines and Maserati Ghibli vehicles. Due to an engine software problem, at slow speeds such as stop-and-go traffic, the transmission may unexpectedly shift into neutral or park, or the engine may shut off.
Consequence: If the transmission shifts into neutral or park unexpectedly, or if the engine shuts down without warning, it can increase the risk of a crash.
Remedy: Maserati will notify owners, and dealers will re-flash the software for the engine control module, free of charge. The recall is expected to begin May 2018. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 365.
Maserati North America, Inc. (Maserati) is recalling certain 2014-2017 Quattroporte and Ghibli, and 2017 Levante vehicles. Adjusting the front seats may cause the seat wiring harness to rub, possibly resulting in an electrical short.
Consequence & remedy
Consequence: An electrical short can increase the risk of a fire.
Remedy: Maserati will notify owners, and dealers will inspect the vehicles, replacing the seat wiring harness, as necessary, free of charge. The recall began June 26, 2017. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 342.
Additional source detail variants (2)
Seats:front Assembly:power Adjust
Maserati North America, Inc. (Maserati) is recalling certain 2014-2017 Quattroporte and Ghibli, and 2017 Levante vehicles. Adjusting the front seats may cause the seat wiring harness to rub, possibly resulting in an electrical short.
Consequence: An electrical short can increase the risk of a fire.
Remedy: Maserati will notify owners, and dealers will inspect the vehicles, replacing the seat wiring harness, as necessary, free of charge. The recall began June 26, 2017. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 342.
Electrical System:wiring
Maserati North America, Inc. (Maserati) is recalling certain 2014-2017 Quattroporte and Ghibli, and 2017 Levante vehicles. Adjusting the front seats may cause the seat wiring harness to rub, possibly resulting in an electrical short.
Consequence: An electrical short can increase the risk of a fire.
Remedy: Maserati will notify owners, and dealers will inspect the vehicles, replacing the seat wiring harness, as necessary, free of charge. The recall began June 26, 2017. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 342.
Maserati North America, Inc. (Maserati) is recalling certain model year 2017 Quattroporte and Ghibli vehicles manufactured July 1, 2016, to October 12, 2016. The rear differential unit pinion nut may not have been properly tightened, allowing the pinion nut to loosen.
Consequence & remedy
Consequence: A loose pinion gear may bind, possibly resulting in the rear wheels locking up and increasing the risk of a crash.
Remedy: Maserati will notify owners, and dealers will inspect the rear differential unit pinion nut torque, and, as necessary, replace the rear differential unit, free of charge. The recall began on December 30, 2016. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 328.
Maserati North America, Inc. (Maserati) is recalling certain model year 2017 Ghibli and Quattroporte vehicles and one model year 2016 Ghibli vehicle manufactured February 29, 2016, to October 29, 2016. These vehicles are equipped with certain Pirelli P Zero All Season tires, size 275/40R19 101W, that may develop cracks in their lower sidewall, possibly resulting in a loss of air.
Consequence & remedy
Consequence: A loss of air may result in tire failure or a loss of vehicle control, increasing the risk of a crash.
Remedy: Maserati will notify owners, and dealers will replace the affected tires, free of charge. The recall began on December 30, 2016. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 324.
Maserati North America, Inc. (Maserati) is recalling certain model year 2017 Quattroporte, Ghible, and Levante vehicles manufactured July 1, 2016, to November 14, 2016. In temperatures below freezing, the entertainment telematics module (ETM) may place itself in a protection mode, disabling the back-up camera.
Consequence & remedy
Consequence: If the back-up camera is inoperable, it may be more difficult for the operator to see people or objects behind the vehicle, increasing the risk of injury or crash.
Remedy: Maserati will notify owners, and dealers will update the ETM software, free of charge. The recall began on December 30, 2016. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 327.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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2017 Maserati Ghibli Problems, Complaints & Recalls | Skip That Year