NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
84 reports14,900 miles · Nov 10, 2008
Vehicle Speed Control
ON THE VENTURA FREEWAY IN HEAVY TRAFFIC ON NOV 6,2008. DRIVING AT ABOUT 30 MILES PER HOUR, TRAFFIC MADE IT NECESSARY TO STOP. THE CAR, AS IT HAS DONE BEFORE, HAD UNINTENDED ACCELERATION. THIS WAS ABOUT THE FIFTH OR SIXTH TIME IT HAS HAPPENED IN ONE YEAR OF MY OWNING THE CAR. THE OTHER TIMES IT HAPPENED, I HAD BROUGHT IT BACK…
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ON THE VENTURA FREEWAY IN HEAVY TRAFFIC ON NOV 6,2008. DRIVING AT ABOUT 30 MILES PER HOUR, TRAFFIC MADE IT NECESSARY TO STOP. THE CAR, AS IT HAS DONE BEFORE, HAD UNINTENDED ACCELERATION. THIS WAS ABOUT THE FIFTH OR SIXTH TIME IT HAS HAPPENED IN ONE YEAR OF MY OWNING THE CAR. THE OTHER TIMES IT HAPPENED, I HAD BROUGHT IT BACK TO THE DEALER AND THEY REPLACED TRANSMISSION PARTS THE FIRST TIME BUT THEREAFTER COULD NOT DETERMINE THE PROBLEM IN FACT THEY HAD GIVEN ME A TYPE OF COMPUTER TO ATTACH WHILE I WAS DRIVING SO THAT IF IT DID HAPPEN IT WOULD RECORD SOME FACTS THAT WOULD HELP THEM DETERMINE THE CAUSE. THIS COMPUTER STAYED ON FOR ABOUT TWO WEEKS A COUPLE OF MONTHS AGO BUT IT DID NOT HAPPEN AT THAT TIME. THE WEEK BEFORE NOV 6, 2008, THE COMPUTER, WAS AGAIN PUT ON MY CAR. SO NOW I WAS STANDING ON THE BRAKE IN THE MIDDLE LANE OF HEAVY TRAFFIC WITH THE CAR SURGING AHEAD WITH UNINTENDED ACCELERATION. IT HAPPENED AGAIN WHEN I GOT OFF THE FREEWAY AND THE SAME UNINTENDED ACCELERATION WHICH COULD HAVE CAUSED TERRIBLE DESTRUCTION OF LIFE AND OR PROPERTY HAD TO BE CONSTRAINED BY ME STANDING ON THE BRAKE AND PRESSING A BUTTON ON THE COMPUTER TO REGISTER THE EFFECT. THIS TOWN CAR IS EXTRAORDINARILY DANGEROUS, I HAVE HAD IT BACK MANY TIMES FOR THE SAME PROBLEM, AND I DO BELIEVE IT CANNOT BE REPAIRED AND SHOULD NOT BE DRIVEN, AS TO THE PAIN AND SUFFERING IT MAY VERY WELL BE RESPONSIBLE FOR IF IT CANNOT BE STOPPED. *TR
NHTSA ODI #10248224
11,806 miles · Sep 12, 2008
Service Brakes, HydraulicVehicle Speed Control
TL*THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. ON FOUR SEPARATE OCCASIONS, WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. THE BRAKE PUSHED BACK UNDER HIS FOOT AND THE VEHICLE SURGED FORWARD. THE CURRENT MILEAGE WAS 17,000 AND FAILURE MILEAGE WAS 11,806. UPDATED 10/03/08 *BF UPDA…
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TL*THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. ON FOUR SEPARATE OCCASIONS, WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. THE BRAKE PUSHED BACK UNDER HIS FOOT AND THE VEHICLE SURGED FORWARD. THE CURRENT MILEAGE WAS 17,000 AND FAILURE MILEAGE WAS 11,806. UPDATED 10/03/08 *BF UPDATED 10/06/08. 8JB
NHTSA ODI #10241986
1,520 miles · Aug 29, 2008
Service Brakes, Hydraulic
I PURCHASED THE 2007 TOWNCAR ON 6/24/08, WITH 14,500 MILES. THE PROBLEM OCCURS WHEN MY SHOE IS HALF ON THE BRAKE AND THE PEDAL WILL GO DOWN TO WHERE THE GAS PEDAL IS. THIS HAS HAPPENED 6 OR 7 TIME ALREADY, THE HARDER YOU PRESS THE BRAKE THE FASTER YOU GO. WHY DOES THE BRAKE PEDAL GO DOWN THIS FAR? MY WIFE GETS ALL SHOOK UP WHEN …
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I PURCHASED THE 2007 TOWNCAR ON 6/24/08, WITH 14,500 MILES. THE PROBLEM OCCURS WHEN MY SHOE IS HALF ON THE BRAKE AND THE PEDAL WILL GO DOWN TO WHERE THE GAS PEDAL IS. THIS HAS HAPPENED 6 OR 7 TIME ALREADY, THE HARDER YOU PRESS THE BRAKE THE FASTER YOU GO. WHY DOES THE BRAKE PEDAL GO DOWN THIS FAR? MY WIFE GETS ALL SHOOK UP WHEN THIS HAPPENS. I PUT THE CAR IN NEUTRAL AND THE CAR STOPS ON A DIME WITH THE MOTOR RACING THIS LOOKS LIKE A DESIGN PROBLEM, WHY WOULD YOU RAISE THE BRAKE AND GAS PEDAL AT THE SAME TIME, IT WOULD BE BETTER IF YOU COULD RAISE OR LOWER THEM ONE AT A TIME. I HAVE BEEN DRIVING FOR 50 YEARS OR MORE AND NEVER HAD THIS PROBLEM BEFORE. THE LAST TIME THIS OCCURRED WAS 8/28/08. *TR
NHTSA ODI #10240252
12,056 miles · Aug 13, 2008
Service Brakes, Hydraulic
OVER THE YEAR AND HALF WE HAVE OWNED THE CAR, THE BRAKES HAVE FAILED AND BRINGING THE CAR TO A STOP IS VERY DIFFICULT. AFTER A LENGTHY BATTLE WE THE DEALERSHIP AND ALSO FORD, THEY STAND BY THE FACT THAT NOTHING IS WRONG. THEY HAD THE CAR ALMOST 3 MONTHS AND THEY COULD NOT DUPLICATE THE PROBLEM, SO THERE IS NO PROBLEM, ACCORDING …
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OVER THE YEAR AND HALF WE HAVE OWNED THE CAR, THE BRAKES HAVE FAILED AND BRINGING THE CAR TO A STOP IS VERY DIFFICULT. AFTER A LENGTHY BATTLE WE THE DEALERSHIP AND ALSO FORD, THEY STAND BY THE FACT THAT NOTHING IS WRONG. THEY HAD THE CAR ALMOST 3 MONTHS AND THEY COULD NOT DUPLICATE THE PROBLEM, SO THERE IS NO PROBLEM, ACCORDING TO THEM. *TR
NHTSA ODI #10238017
10,100 miles · Jul 31, 2008
Suspension
TL*THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. WHILE DRIVING AT ANY SPEED THE CONTACT HEARD A RATTLING SOUND COMING FROM THE REAR OF THE VEHICLE. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT DID NOT NOTICE ANY DIFFERENCES BEFOREHAND AND THE PROBLEM OCCURS EVERY TIME THE VEHICLE IS DRIVEN. THE CURRENT MILEAGE WAS 14…
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TL*THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. WHILE DRIVING AT ANY SPEED THE CONTACT HEARD A RATTLING SOUND COMING FROM THE REAR OF THE VEHICLE. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT DID NOT NOTICE ANY DIFFERENCES BEFOREHAND AND THE PROBLEM OCCURS EVERY TIME THE VEHICLE IS DRIVEN. THE CURRENT MILEAGE WAS 14,533 AND FAILURE MILEAGE WAS 10,100.
NHTSA ODI #10236543
Mileage unknown · Jun 18, 2008
Air BagsVehicle Speed ControlCrashInjury
TL*THE CONTACT DROVE A 2007 LINCOLN TOWN CAR, WHICH WAS A COMPANY VEHICLE. WHILE THE VEHICLE WAS PARKED, THE CONTACT PLACED THE VEHICLE INTO DRIVE. THE VEHICLE TRAVELED FOUR FEET AND THEN ACCELERATED. HE ATTEMPTED TO STEER AND APPLY THE BRAKES, BUT THE VEHICLE ONLY ACCELERATED MORE. THE VEHICLE FINALLY STOPPED AFTER STRIKING…
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TL*THE CONTACT DROVE A 2007 LINCOLN TOWN CAR, WHICH WAS A COMPANY VEHICLE. WHILE THE VEHICLE WAS PARKED, THE CONTACT PLACED THE VEHICLE INTO DRIVE. THE VEHICLE TRAVELED FOUR FEET AND THEN ACCELERATED. HE ATTEMPTED TO STEER AND APPLY THE BRAKES, BUT THE VEHICLE ONLY ACCELERATED MORE. THE VEHICLE FINALLY STOPPED AFTER STRIKING TWO POLES AND ANOTHER VEHICLE. THE OTHER VEHICLE THEN STRUCK THREE ADDITIONAL VEHICLES. THE CONTACT'S VEHICLE SPUN AROUND AND WAS FACING THE REAR OF THE VEHICLE THAT HE STRUCK. THE INSTRUMENT PANEL LIGHTS ILLUMINATED AND A CRUSHING SOUND WAS HEARD. THE AIR BAGS NEVER DEPLOYED UNTIL THE VEHICLE STOPPED. THE CONTACT'S VEHICLE AND TWO OTHER VEHICLES WERE DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO HIS NECK, RIGHT SHOULDER, LOWER BACK, BOTH WRISTS, LEFT HAND, RIGHT PELVIS, BOTH KNEES, AND RIGHT ANKLE. HE ALSO SUFFERED FROM DIZZY SPELLS, WAS ON MEDICATION, LOST 40 LBS., AND IS SEEING A PSYCHIATRIST. THE PASSENGER IN THE REAR SEAT SUSTAINED A BUMP TO HER HEAD. THE VEHICLE HAD BEEN SERVICED AT THE DEALER TWO MONTHS PRIOR TO THE CRASH. UPDATED 07/22/08 *BF THE AIR BAGS DEPLOYED AFTER THE CRASH AND WHEN THE VEHICLE SHUT OFF. UPDATED 07/22/08
NHTSA ODI #10231481
110,000 miles · Jun 4, 2008
Service Brakes, Hydraulic
TL*THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHEN TRYING TO APPLY THE BRAKES IN HIS VEHICLE THE BRAKE PEDAL GOES DOWN TOO FAR AND HITS THE ACCELERATOR CAUSING THE CAR TO JUMP FORWARD. THE CONTACT BROUGHT THE CAR INTO AN AUTHORIZED DEALER HOWEVER A TECHNICIAN WAS UNABLE TO DIAGNOSE A PROBLEM. THE CURRENT …
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TL*THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHEN TRYING TO APPLY THE BRAKES IN HIS VEHICLE THE BRAKE PEDAL GOES DOWN TOO FAR AND HITS THE ACCELERATOR CAUSING THE CAR TO JUMP FORWARD. THE CONTACT BROUGHT THE CAR INTO AN AUTHORIZED DEALER HOWEVER A TECHNICIAN WAS UNABLE TO DIAGNOSE A PROBLEM. THE CURRENT MILEAGE IS 11,350. UPDATED 06/25/08 *BF THE CONSUMER STATED WHEN HE APPLIED THE BRAKE, THE ACCELERATOR PEDAL WOULD GO DOWN AS WELL. UPDATED 06/29/08
NHTSA ODI #10229893
14,000 miles · May 19, 2008
Vehicle Speed Control
UNINTENDED ACCELERATION. IT HAPPENED ABOUT 6 TIMES IN 4000 MILES. TRANSMISSION OVERHAUL ONE TIME, NEXT TIME DEALER COULD NOT FIND ANY THING WRONG,HOWEVER IT HAPPENED TWO DAYS LATER AND I WILL BRING IT BACK TO DEALER FOR THE THIRD TIME ABOUT THE SAME PROBLEM. WHOEVER EXPERIENCES THIS DIFFICULTY DON'T ACCEPT ANYONE TELLING YO…
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UNINTENDED ACCELERATION. IT HAPPENED ABOUT 6 TIMES IN 4000 MILES. TRANSMISSION OVERHAUL ONE TIME, NEXT TIME DEALER COULD NOT FIND ANY THING WRONG,HOWEVER IT HAPPENED TWO DAYS LATER AND I WILL BRING IT BACK TO DEALER FOR THE THIRD TIME ABOUT THE SAME PROBLEM. WHOEVER EXPERIENCES THIS DIFFICULTY DON'T ACCEPT ANYONE TELLING YOU THE ACCELERATOR WAS BEING PUSHED OR THE CARPET WAS STICKING. I HAVE DRIVEN PROBABLY MORE THAN A MILLION MILES I KNOW UNINTENDED ACCELERATION. PERIOD. *TR
NHTSA ODI #10228144
1,500 miles · Mar 14, 2008
Air BagsVehicle Speed ControlCrashInjury
TL*THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT ACTIVATED THE SPEED CONTROL AND THE VEHICLE SUDDENLY ACCELERATED. HE DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. WHEN THE VEHICLE FINALLY STOPPED, THE DRIVER SIDE WAS STRUCK BY ANOTHER VEHICLE. THE FRONT AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED …
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TL*THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT ACTIVATED THE SPEED CONTROL AND THE VEHICLE SUDDENLY ACCELERATED. HE DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. WHEN THE VEHICLE FINALLY STOPPED, THE DRIVER SIDE WAS STRUCK BY ANOTHER VEHICLE. THE FRONT AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO HIS NECK AND BACK. THE VEHICLE WAS TRADED BACK TO THE DEALER. THE CONTACT WAS INJURED. THE CURRENT AND FAILURE MILEAGES WERE 1,500. UPDATED 4/21/08 *CN
NHTSA ODI #10221147
8,000 miles · Feb 10, 2008
Vehicle Speed ControlCrashInjury
LOST CONTROL OF VEHICLE, COULD NOT REGAIN CONTROL DUE TO ACTION OF CRUISE CONTROL. *TR
NHTSA ODI #10217569
Official recalls
3Nov 5, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Consequence & remedy
Consequence: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Remedy: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Aug 29, 2013
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
Consequence & remedy
Consequence: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Remedy: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
Jun 26, 2007
ON CERTAIN PASSENGER VEHICLES, A FRONT WHEEL BEARING AND HUB ASSEMBLY MAY FRACTURE DUE TO IMPROPER HEAT TREATMENT.
Consequence & remedy
Consequence: IF A HUB FRACTURES, IT MAY POTENTIALLY DETACH FROM THE WHEEL KNUCKLE, RESULTING IN THE WHEEL BEING RETAINED ONLY BY THE BRAKE CALIPER ASSEMBLY. AS A RESULT, THE WHEEL MAY SEPARATE FROM THE VEHICLE POTENTIALLY RESULTING IN A CRASH.
Remedy: DEALERS WILL INSPECT BOTH FRONT WHEEL BEARING AND HUB ASSEMBLIES AND REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON JUNE 22, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗