NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
119 reports73,065 miles · Oct 27, 2014
Service BrakesVehicle Speed Control
I HAD JUST PURCHASED THIS VEHICLE AND WAS DRIVING IT HOME FROM THE CAR DEALERSHIP. WHILE PRESSING ON THE BRAKE PEDAL WITH MY RIGHT FOOT TO STOP AT A TRAFFIC LIGHT, THE BRAKE PEDAL WENT DOWN SO FAR THAT MY RIGHT FOOT BEGAN TO ALSO PRESS ON THE ACCELERATOR PEDAL WHILE THAT SAME FOOT WAS STILL ON THE BRAKE PEDAL. AS MY RIGHT FOOT W…
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I HAD JUST PURCHASED THIS VEHICLE AND WAS DRIVING IT HOME FROM THE CAR DEALERSHIP. WHILE PRESSING ON THE BRAKE PEDAL WITH MY RIGHT FOOT TO STOP AT A TRAFFIC LIGHT, THE BRAKE PEDAL WENT DOWN SO FAR THAT MY RIGHT FOOT BEGAN TO ALSO PRESS ON THE ACCELERATOR PEDAL WHILE THAT SAME FOOT WAS STILL ON THE BRAKE PEDAL. AS MY RIGHT FOOT WAS THEN PRESSING ON BOTH PEDALS (BRAKE AND ACCELERATOR), THE CAR BEGAN TO ACCELERATE TOWARDS THE INTERSECTION BEING CONTROLLED BY THE TRAFFIC LIGHT AND TOWARDS ANOTHER CAR THAT HAD STOPPED AT THE TRAFFIC LIGHT. TO AVOID PLOWING INTO THE BACK OF THE STOPPED VEHICLE, I SHIFTED THE GEAR SHIFT FROM "D" (DRIVE) TO THE NEUTRAL POSITION AND THEN MY CAR SUDDENLY STOPPED JUST BEFORE PLOWING INTO THE BACK OF THE STOPPED VEHICLE. AT THE TIME OF THIS INCIDENT I DID NOT REALIZE WHAT CAUSED THIS, BUT I WAS ABLE TO REPRODUCE THIS SERIES OF EVENTS WITHIN A HOUR AFTERWARDS. *TR
NHTSA ODI #10650328
87,000 miles · Jul 28, 2014
Vehicle Speed ControlCrash
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE PRESSING THE BRAKE PEDAL, THE VEHICLE ERRONEOUSLY ACCELERATED AND CRASHED INTO THE REAR OF A SECOND VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAG…
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TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE PRESSING THE BRAKE PEDAL, THE VEHICLE ERRONEOUSLY ACCELERATED AND CRASHED INTO THE REAR OF A SECOND VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000. UPDATED 9/18/14*CN
NHTSA ODI #10616781
190,000 miles · Jun 27, 2014
Air BagsCrashInjury
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE ROLLED INTO INCOMING TRAFFIC AS A RESULT ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SEVERE HEAD INJURIES. THE CONTACT WAS TAKEN FROM THE SCENE MY P…
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TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE ROLLED INTO INCOMING TRAFFIC AS A RESULT ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SEVERE HEAD INJURIES. THE CONTACT WAS TAKEN FROM THE SCENE MY PARAMEDICS. A POLICE REPORT WAS FILED. THE CONTACT WAS TREATED FOR BRAIN DAMAGE, INTERMITTENT AMNESIA AND WAS PARALYZED FROM THE WAIST DOWN. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000. UPDATED 09/05/14*LJ UPDATED 09/12/2014 *JS
NHTSA ODI #10606442
27,000 miles · Jun 23, 2014
Engine
TL ' THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE'S ENGINE STALLED. THE CONTACT SHIFTED THE GEAR INTO NEUTRAL AND THE VEHICLE OPERATED NORMALLY. THE FAILURE OCCURRED SEVEN TIMES. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE AND PRODUCE A FAILURE CODE. THE MANUFACTUR…
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TL ' THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE'S ENGINE STALLED. THE CONTACT SHIFTED THE GEAR INTO NEUTRAL AND THE VEHICLE OPERATED NORMALLY. THE FAILURE OCCURRED SEVEN TIMES. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE AND PRODUCE A FAILURE CODE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 27,000. JCC UPDATED 8/11/14*CN
NHTSA ODI #10605191
32,500 miles · Jun 17, 2014
Air BagsSeat Belts
VEHICLE DASHBOARD "AIR BAG" LIGHT CAME ON! TOOK TO LINCOLN DEALER WHO STATED IT LOOKED LIKED THE PASSENGER SEAT PRETENSIONER NEEDED TO BE REPLACED. STATED THAT MOST LIKELY THE DRIVER SIDE WOULD ALSO ULTIMATELY NEED REPLACEMENT AS WELL, AS IT IS A CONTINUAL AND ON-GOING PROBLEM! COST TO REPAIR ONE SIDE APPROX. $750.00 AFTER DIS…
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VEHICLE DASHBOARD "AIR BAG" LIGHT CAME ON! TOOK TO LINCOLN DEALER WHO STATED IT LOOKED LIKED THE PASSENGER SEAT PRETENSIONER NEEDED TO BE REPLACED. STATED THAT MOST LIKELY THE DRIVER SIDE WOULD ALSO ULTIMATELY NEED REPLACEMENT AS WELL, AS IT IS A CONTINUAL AND ON-GOING PROBLEM! COST TO REPAIR ONE SIDE APPROX. $750.00 AFTER DISCOUNT. THIS CAR HAS ALWAYS BEEN SERVICED BY LINCOLN, NEVER IN AN ACCIDENT, AND ONLY HAS 35,500 MILES ON IT. DEALER ALSO STATED, THAT IT IS A REAL SAFETY ISSUE AND IF NOT FIXED, AIR BAGS MIGHT NOT DEPLOY IF IN AN ACCIDENT. ALTHOUGH, I HAVE AN AFTER MARKET SERVICE WARRANTY - OEM BUMPER TO BUMPER CONTRACT, THEY REFUSE TO PAY FOR THE REPAIRS, STATING THAT "SAFETY ITEMS" ARE NOT COVERED? WITH FORD MOTORS KNOWING OF THE ON-GOING SAFETY PROBLEMS THIS ITEM SHOULD BE ON RECALL DUE TO OVERALL SAFETY CONCERNS WITH CARS ON THE ROAD, WHEREAS, CUSTOMERS CANNOT AFFORD TO FIX THEM, OR FAIL TO, AND LIVES ARE BEING LOST AS A RESULT! *TR
NHTSA ODI #10598753
98,500 miles · Apr 23, 2014
Steering
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE POWER STEERING MALFUNCTIONED AND CASUED THE WHEEL TO BECOME VERY HARD TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN PERFORMED THE REPAIRS FOR NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING) BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THA…
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TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE POWER STEERING MALFUNCTIONED AND CASUED THE WHEEL TO BECOME VERY HARD TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN PERFORMED THE REPAIRS FOR NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING) BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE HE NOTICED THAT THE UPPER INTERMEDIATE STEERING SHAFT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,500 AND THE CURRENT MILEAGE WAS 100,100.
NHTSA ODI #10584526
84,000 miles · Mar 16, 2014
Service Brakes, HydraulicVehicle Speed Control
APPLIED BRAKES AND CAR UNEXPECTEDLY ACCELERATED. THIS HAS HAPPENED 6-7 OVER THE LAST 3 MONTHS. THE LAST TIME THE CAR WAS AT A DEAD STOP AT A TRAFFIC AND UNEXPECTEDLY ACCELERATED. *TR
NHTSA ODI #10572651
128,000 miles · Sep 3, 2013
Steering
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL BECAME STUCK WITHOUT ANY WARNING. THE VEHICLE RETURNED TO NORMAL FUNCTION AFTER THE CONTACT PROCEEDED TO DRIVE. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO TWO DIFF…
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TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL BECAME STUCK WITHOUT ANY WARNING. THE VEHICLE RETURNED TO NORMAL FUNCTION AFTER THE CONTACT PROCEEDED TO DRIVE. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO TWO DIFFERENT INDEPENDENT MECHANICS, WHO BOTH INFORMED THE CONTACT THAT THE LOWER INTERMEDIATE SHAFT AND STEERING COLUMN LOWER BEARING WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V385000 (STEERING) HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.
NHTSA ODI #10538571
95,900 miles · Aug 29, 2013
Service BrakesVehicle Speed Control
I WAS NEARLY STOPPED AT A 4-WAY INTERSECTION, FOOT LIGHTLY ON THE BRAKE, WHEN THE CAR LUNGED FORWARD AND I HEARD A NOISE AS IF I WERE PRESSING THE ACCELERATOR AND GIVING THE CAR GAS. I PRESSED THE BRAKES HARD AND THE CAR SLOWED BUT DID NOT STOP PROMPTLY (AS IF BRAKES WERE NOT WORKING WELL). THIS WAS AN UNEXPLAINED ACCELERATION, …
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I WAS NEARLY STOPPED AT A 4-WAY INTERSECTION, FOOT LIGHTLY ON THE BRAKE, WHEN THE CAR LUNGED FORWARD AND I HEARD A NOISE AS IF I WERE PRESSING THE ACCELERATOR AND GIVING THE CAR GAS. I PRESSED THE BRAKES HARD AND THE CAR SLOWED BUT DID NOT STOP PROMPTLY (AS IF BRAKES WERE NOT WORKING WELL). THIS WAS AN UNEXPLAINED ACCELERATION, AND DANGEROUS. IF THE CAR HAD NOT FINALLY STOPPED, I WOULD HAVE BEEN IN THE MIDDLE OF A BUSY INTERSECTION, WITH ONE OF MY PRECIOUS GRANDCHILDREN IN THE BACK SEAT. SO DANGEROUS. IT HAPPENED AGAIN TO ME THIS A.M. WHEN I WAS STOPPING AT A STOP SIGN. BRIEF ACCELERATION. AND I AM POSITIVE I WAS NOT PRESSING THE ACCELERATOR. CALLING MY DEALER TODAY. I AM AFRAID TO DRIVE THE CAR NOW.
NHTSA ODI #10537887
69,000 miles · Aug 26, 2013
Service BrakesCrash
I WAS DRIVING MY 2005 LINCOLN TOWN CAR SIGNATURE SERIES APPROXIMATELY TWENTY FIVE MILES PER HOUR. WHEN I APPROACHED A STOP SIGN THAT ANOTHER DRIVER WAS ALREADY STOPPED AT, MY BRAKES COMPLETELY FAILED, WITH THE PEDAL GOING ALL THE WAY TO THE FLOOR, CAUSING ME TO HIT THE BACK OF THE OTHER PERSON'S VEHICLE. I THEN THREW MY CAR INTO…
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I WAS DRIVING MY 2005 LINCOLN TOWN CAR SIGNATURE SERIES APPROXIMATELY TWENTY FIVE MILES PER HOUR. WHEN I APPROACHED A STOP SIGN THAT ANOTHER DRIVER WAS ALREADY STOPPED AT, MY BRAKES COMPLETELY FAILED, WITH THE PEDAL GOING ALL THE WAY TO THE FLOOR, CAUSING ME TO HIT THE BACK OF THE OTHER PERSON'S VEHICLE. I THEN THREW MY CAR INTO PARK TO SPEAK WITH THE DRIVER OF THE OTHER VEHICLE. THE BRAKES SEEMED TO WORK AFTER THAT BUT NOW I'M COMPLETELY PARANOID THAT THIS WILL HAPPEN AGAIN AT SOME POINT! NOBODY SEEMS TO BE ABLE TO TELL ME WHAT'S WRONG WITH MY BRAKES! *TR
NHTSA ODI #10537387
Official recalls
3Nov 5, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Consequence & remedy
Consequence: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Remedy: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Aug 29, 2013
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
Consequence & remedy
Consequence: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Remedy: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
Nov 9, 2005
ON CERTAIN PASSENGER VEHICLES, THE BATTERY CABLE INCLUDES A FUSIBLE LINK THAT MAY CONTACT AND SUBSEQUENTLY CHAFE ON A #2 CROSS MEMBER ATTACHING BOLT.
Consequence & remedy
Consequence: THIS CONDITION MAY RESULT IN HEAT DAMAGE AND COULD LEAD TO A FIRE.
Remedy: DEALERS WILL INSPECT THE FUSIBLE LINK AND POSITION IT AWAY FROM THE CROSS MEMBER BOLT. IF THE FUSIBLE LINK HAS ALREADY CHAFED AND COPPER WIRES HAVE BEEN EXPOSED, THE FUSIBLE LINK WILL BE REPLACED. THE RECALL BEGAN ON NOVEMBER 18, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673, OR LINCOLN/MERCURY AT 1-800-521-4140.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗