IllustrationBelts dislodged on all tires. Tires have 70% tread left. My mechanic said it is manufacturing defect of Tires. SUV started shaking badly on highway
2012 Lincoln Navigator
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Navigator years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
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When problems were reported
Mileage at the reported incident
Limited mileage data: 7 of 12 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Power Train. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Suspension. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
What owners actually said
12 reportsVehicle randomly downshifts at speed causing sudden and jarring loss of speed. Vehicle will eventually and intermittently flash a service wrench error, speedometer stops working, and displays "000 Miles to Empty" message. Diagnosed at the dealer as a failing Molded Lead Frame. There was extended warranty coverage to 150,000 mile…
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Vehicle randomly downshifts at speed causing sudden and jarring loss of speed. Vehicle will eventually and intermittently flash a service wrench error, speedometer stops working, and displays "000 Miles to Empty" message. Diagnosed at the dealer as a failing Molded Lead Frame. There was extended warranty coverage to 150,000 miles due to this being a know faulty part but my vehicle was over the mileage. I learned from the dealer servicing the vehicle that a software update--rather than replacement of the faulty part--under TSB 13-6-8 was performed by another dealership that I purchased the vehicle from. This "software update" was not disclosed to me nor did it show up on carfax or any service records for the vehicle. The software update merely masked the problem until the problem gets worse. Thankfully, I didn't experience violent downshifting at highway speeds that others have reported but have had the violent downshifting at 45mph and below, which still is a major safety issue. When I searched the VIN prior to purchasing the vehicle, no recalls were open because the software update closed it. I contacted Lincoln to report that violent downshifts occurred eventually even after the software update and the part should have been replaced in 2019. I was told by the Lincoln rep that there was nothing Lincoln would do because it was just a "Customer Satisfaction Program" rather than an all out recall and it was outside the extended coverage.
GOING DOWN THE HIGHWAY MY TRANSMISSION ON MY 2012 NAVIGATOR AUTOMATICALLY DOWN SHIFTED TO 1ST GEAR. I PULLED OVER AND SHUT THE CAR OFF. WHEN I TRIED TO START IT THE INTERIOR AND EXTERIOR LIGHT FLASHED ON AND OFF. AFTER I SHUT THE CAT DOWN AGAIN I TRIED RESTARTING THE CAR AND IT STARTED NORMAL BUT IT WOULD NOT GO OUT OF 1ST GEAR.…
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GOING DOWN THE HIGHWAY MY TRANSMISSION ON MY 2012 NAVIGATOR AUTOMATICALLY DOWN SHIFTED TO 1ST GEAR. I PULLED OVER AND SHUT THE CAR OFF. WHEN I TRIED TO START IT THE INTERIOR AND EXTERIOR LIGHT FLASHED ON AND OFF. AFTER I SHUT THE CAT DOWN AGAIN I TRIED RESTARTING THE CAR AND IT STARTED NORMAL BUT IT WOULD NOT GO OUT OF 1ST GEAR. I DROVE HOME AND CALLED PORTSMOUTH FORD IN PORTSMOUTH NH TO SCHEDULE AN APPOINTMENT TO HAVE THE MALFUNCTION EVALUATED WHEN I STARTED THE VEHICLE ON 4/1/2021 TO TAKE IT TO THE GARAGE THE VEHICLE SEEMED TO HAVE RESET ITSELF AND THE TRANSMISSION WORKED CORRECTLY. ONCE AT THE GARAGE THE TECHNICIAN STATED THAT THE PROBLEM WAS A MOLDED LEAD IN THE TRANSMISSION COVERED BY RECALL 19N01 (RECALL# 16V248000 POWERTRAIN AUTOMATIC TRANSMISSION) AND WOULD BE FIXED UNDER THE WARRANTY. ONCE I GOT HOME I GOT A CALL FROM THE GARAGE THAT LINCOLN WOULD NOT COVER THE REPAIR BECAUSE THERE WAS NO CODE. I CALLED LINCOLN MYSELF AND THEY TOLD ME IN SO MANY WORDS 'NO CODE NO FIX" I STATED TO THEM WHAT HAD HAPPENED AND COULDN'T UNDERSTAND WHY THERE WASN'T A CODE AND WHY DID THE VEHICLE RESET ITSELF AND THAT I WOULD NOT HAVE CALLED THE GARAGE IF THERE WASN'T A PROBLEM. I ALSO MENTIONED THAT BECAUSE OF THE WAY THINGS HAPPENED THAT THERE COULD HAVE BEEN A COMPUTER MALFUNCTION FOR THE REASON FOR THE CODE NOT SHOWING UP BUT THE TECHNICIAN FROM PORTSMOUTH FORD, WITH 35 YRS EXP., DOES THINK THE PROBLEM IS IN THE TRANSMISSION. THEY SAID THAT DOESN'T MATTER NO CODE NO FIX . IT IS CLEAR THAT FORD IS INTENTIONALLY LIMITING THE SCOPE OF THE RECALL TO MITIGATE THEIR LOSSES AT THE EXPENSE OF MY FAMILY'S SAFETY
MY 2012 NAVIGATOR STARTED TO ACT WEIRD THE WRENCH SIGNAL APPEARED,MY SPEEDOMETER NOT WORKING,THE RPM WENT VERY HIGH,NO POWER ON MY SUV,MAYBE 5MPH THE MOST,AND THE INFORMATION SCREEN SHOWS NO GAS,WHILE I HAVE 1/2 TANK,CHECKED AMD RECALLS AND SHOWS NOTHING,BUT A MECHANIC TOLD ME THAT THE IS A TBS RECALL FOR THIS TRANSMISSION MODE…
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MY 2012 NAVIGATOR STARTED TO ACT WEIRD THE WRENCH SIGNAL APPEARED,MY SPEEDOMETER NOT WORKING,THE RPM WENT VERY HIGH,NO POWER ON MY SUV,MAYBE 5MPH THE MOST,AND THE INFORMATION SCREEN SHOWS NO GAS,WHILE I HAVE 1/2 TANK,CHECKED AMD RECALLS AND SHOWS NOTHING,BUT A MECHANIC TOLD ME THAT THE IS A TBS RECALL FOR THIS TRANSMISSION MODELS,HOPE TO HEAR FROM YOU THANKS. *TR
BRAKE BOOSTER AND MASTER CYLINDER NO GOOD. BRAKE FLUID COSTENTLY DISAPPEARING, NO LEAKS UNDER TRUCK BUT ONCE EMPTY OR CLOSE TO LOW LINE HAVE TO PRESS BREAKS TO THE FLOOR JUST TO TRY AND SLOW DOWN TO STOP... BOTH IN CITY AND HIGHWAY, IN MOTION AND WHILE PARKED
SINCE PURCHASE OF CAR I HAVE FEELING NAUSEOUS, TIRED, HEADACHES, AND ON SOME OCCASIONS DIZZINESS ALWAYS WHEN I'M IN CAR AND THE CAR IS ON. ALSO MY DAUGHTER ALWAYS THROWS UP WHEN SHE IS IN CAR LONGER THAN 15 MINS
RECALL# 16V248000 POWERTRAIN AUTOMATIC TRANSMISSION. MY 2012 LINCOLN NAVIGATOR WAS TAKEN TO CHAMPION FORD IN KATY, TX FOR SERVICE DUE TO INTERMITTENT TRANSMISSION ISSUE WHERE WE EXPERIENCED A DOWNSHIFT AT SPEED, SPEEDOMETER FAILURE, ODOMETER AND MPG ERROR AND TIRE PRESSURE WARNING. THE SYMPTOMS CORRECT UPON RESTART. THE DEALE…
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RECALL# 16V248000 POWERTRAIN AUTOMATIC TRANSMISSION. MY 2012 LINCOLN NAVIGATOR WAS TAKEN TO CHAMPION FORD IN KATY, TX FOR SERVICE DUE TO INTERMITTENT TRANSMISSION ISSUE WHERE WE EXPERIENCED A DOWNSHIFT AT SPEED, SPEEDOMETER FAILURE, ODOMETER AND MPG ERROR AND TIRE PRESSURE WARNING. THE SYMPTOMS CORRECT UPON RESTART. THE DEALER ADVISED THAT THE PROBLEM WAS DUE TO OUTPUT SHAFT SPEED SENSOR FAILURE THAT WOULD REQUIRE REPLACEMENT OF LEAD FRAME UNIT AT A COST OF $1,366. I ASKED TO HAVE THE REPLACEMENT COMPLETED UNDER RECALL 16V248000 BECAUSE THE REPAIR INVOLVES THE SAME SYMPTOMS, REPAIR PROCEDURE, AND IS THE SAME YEAR, MAKE, MODEL, AND TRANSMISSION OUTLINED IN THE RECALL BUT WAS DECLINED BECAUSE MY VIN WAS NOT INCLUDED IN THAT RECALL BECAUSE THE BUILD DATE DOES NOT FALL WITHIN THE RECALL DATES. FORD NEEDS TO EXPAND THE SCOPE OF RECALL 16V248000 TO INCLUDE ALL VEHICLES EQUIPPED WITH THAT TRANSMISSION AS MY VEHICLE IS EVIDENCE THAT THE PROBLEM IS EFFECTING VEHICLES OUTSIDE THEIR SPECIFIED BUILD DATES. IT IS CLEAR THAT FORD IS INTENTIONALLY LIMITING THE SCOPE OF THE RECALL TO MITIGATE THEIR LOSSES AT THE EXPENSE OF MY FAMILY'S SAFETY.
TL* THE CONTACT OWNS A 2012 LINCOLN NAVIGATOR. WHILE DRIVING 25 MPH, THE VEHICLE DOWNSHIFTED FROM SECOND TO FIRST GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ROBERT HUDSON FORD LINCOLN MERCURY (2316 1ST AVE SE, MOULTRIE, GA 31788, (229) 985-6603) WHERE IT WAS DIAGNOSED THAT THE PCM NEEDED RECALIBARATION. THE VEHICLE WAS REPAI…
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TL* THE CONTACT OWNS A 2012 LINCOLN NAVIGATOR. WHILE DRIVING 25 MPH, THE VEHICLE DOWNSHIFTED FROM SECOND TO FIRST GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ROBERT HUDSON FORD LINCOLN MERCURY (2316 1ST AVE SE, MOULTRIE, GA 31788, (229) 985-6603) WHERE IT WAS DIAGNOSED THAT THE PCM NEEDED RECALIBARATION. THE VEHICLE WAS REPAIRED; HOWEVER, THE SOFTWARE UPDATE FAILED TO CORRECT THE FAILURE. ADDITIONALLY, THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO SHIFT FROM PARK TO THE DRIVE GEAR. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS CURRENTLY BEING REPAIRED AGAIN FOR BOTH FAILURES. ON SEVERAL OCCASIONS WHILE DRIVING, THE ELECTRICAL SYSTEM FAILED AND CAUSED THE VEHICLE TO STALL. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER, INTERIOR LIGHTING, AND EXTERIOR LIGHTING FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED CASE NUMBER: CAS-13124389. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
THE REAR SUSPENSION ISSUED A WARNING TO CHECK REAR SUSPENSION. THE CAR BOTTOMED OUT MULTIPLE TIMES, COMING TO BARELY A FEW INCHES FROM THE REAR TIRES. I TOOK THIS TO THE DEALER IN 2015, WHILE IT WAS UNDER EXTENDED WARRANTY, NOT SURE OF WHAT WAS FOUND AT THAT TIME, HAVE REQUESTED A REPAIR TICKET FROM THE DEALER. NOW AUG/SEPT 2…
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THE REAR SUSPENSION ISSUED A WARNING TO CHECK REAR SUSPENSION. THE CAR BOTTOMED OUT MULTIPLE TIMES, COMING TO BARELY A FEW INCHES FROM THE REAR TIRES. I TOOK THIS TO THE DEALER IN 2015, WHILE IT WAS UNDER EXTENDED WARRANTY, NOT SURE OF WHAT WAS FOUND AT THAT TIME, HAVE REQUESTED A REPAIR TICKET FROM THE DEALER. NOW AUG/SEPT 2017 HAVING THE SAME ISSUE AGAIN. HAVE TAKEN TO DEALER AND THEY PUT IT ON DIAGNOSTIC MACHINE, MACHINE COULD NOT FIND ANYTHING WRONG WITH THE CAR. BUT DEALER SAID THE CAR HAD A CODE STORES IN IT SHOWING A LEFT READ LEVELER PROBLEM, WHICH THEY REPLACED AND THE PROBLEM STILL IS NOT FIXED. CURRENTLY IT IS SITTING AT THE DEALER'S SHOP. THE VEHICLE DOES THIS WHEN SETTING STILL AND ALSO WHEN IN MOTION. I CONSIDER THIS VERY DANGEROUS.
TL* THE CONTACT OWNS A 2012 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE VEHICLE JOLTED WHILE DRIVING 55 MPH. THE FAILURE OCCURRED INTERMITTENTLY ON FIVE DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V248000 (POWER…
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TL* THE CONTACT OWNS A 2012 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE VEHICLE JOLTED WHILE DRIVING 55 MPH. THE FAILURE OCCURRED INTERMITTENTLY ON FIVE DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Official recalls
316V248000 · Power Train:automatic Transmission
Apr 27, 2016
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford F-150 trucks, 2012 Ford Expedition, Lincoln Navigator, and Ford Mustang vehicles. The affected vehicles are equipped with an automatic transmission that may unexpectedly downshift to first gear, regardless of vehicle speed.
Consequence & remedy
Consequence: An unexpected downshift into first gear can cause the vehicle to slow down suddenly without warning and the rear tires may slide or lock, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will reprogram the powertrain control module with updated software, free of charge. The recall began on September 19, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S19.
12V190000 · Exterior Lighting:back Up Lights; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
May 3, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence & remedy
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Additional source detail variants (2)
Exterior Lighting:back Up Lights
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
12V034000 · Seats:mid/rear Assembly
Feb 2, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 EXPEDITION AND LINCOLN NAVIGATOR VEHICLES, MANUFACTURED FROM NOVEMBER 19, 2011, THROUGH DECEMBER 2, 2011, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINTS." THESE VEHICLES MAY HAVE INADEQUATE WELDS ON THE HEAD RESTRAINT SUPPORT BRACKETS FOR THE SECOND ROW, RIGHT-HAND SEAT.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT HEAD RESTRAINT MAY NOT PROVIDE THE REQUIRED STRENGTH, INCREASING THE RISK OF INJURY.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE HEAD RESTRAINTS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 21, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ17010 · Unexpected Transmission Downshift
Opened Dec 25, 2017 · Closed Oct 22, 2019
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.
Additional source detail variants (2)
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.
Power Train:automatic Transmission
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.