NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
30 reports29,784 miles · Feb 2, 2012
Service Brakes, Hydraulic
MY BRAKES WILL FAIL WITHOUT ANY WARNING. I WILL BE DRIVING AND ALL OF A SUDDEN MY BRAKES WON'T WORK. THE ANTI-SKID LIGHT WILL GO ON ALONG WITH GRINDING NOISES. IT FEELS LIKE I AM PRESSING A STAKE DOWN THROUGH ROCKS AS I PRESS DOWN ON THE BRAKE PEDAL. DURING THIS TIME, I HAVE NO CONTROL OVER THE BRAKES AND I PANIC THAT THE CA…
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MY BRAKES WILL FAIL WITHOUT ANY WARNING. I WILL BE DRIVING AND ALL OF A SUDDEN MY BRAKES WON'T WORK. THE ANTI-SKID LIGHT WILL GO ON ALONG WITH GRINDING NOISES. IT FEELS LIKE I AM PRESSING A STAKE DOWN THROUGH ROCKS AS I PRESS DOWN ON THE BRAKE PEDAL. DURING THIS TIME, I HAVE NO CONTROL OVER THE BRAKES AND I PANIC THAT THE CAR WILL NOT STOP. AFTER A FEW SECONDS, THE BRAKES WORK ONCE AGAIN. I HAVE TAKEN THE CAR INTO THE DEALERSHIP MULTIPLE TIMES FOR THIS ISSUE AND THEY HAVE NEVER BEEN ABLE TO FIX IT. THE SITUATION KEEPS HAPPENING. THE MOST RECENT OCCURRENCE WAS IN JANUARY, 2012. I AM VERY SCARED TO DRIVE THIS CAR. I HAVE BEEN VERY FORTUNATE THAT ANOTHER CAR HASN'T BEEN CLOSE BY WHEN MY BRAKES HAVE FAILED. *KB
NHTSA ODI #10446213
65,208 miles · Aug 26, 2011
Visibility
TL* THE CONTACT 2008 LINCOLN NAVIGATOR. THE CONTACT STATED THE DRIVER AND PASSENGER SIDE WINDOW REGULATOR MALFUNCTIONED MAKING BOTH WINDOWS INOPERABLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER REPLACED BOTH REGULATORS. THE CONTACT CALLED THE MANUFACTURER REGARDING THE WINDOW REGULATORS AND THE MANUFACTURER IN…
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TL* THE CONTACT 2008 LINCOLN NAVIGATOR. THE CONTACT STATED THE DRIVER AND PASSENGER SIDE WINDOW REGULATOR MALFUNCTIONED MAKING BOTH WINDOWS INOPERABLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER REPLACED BOTH REGULATORS. THE CONTACT CALLED THE MANUFACTURER REGARDING THE WINDOW REGULATORS AND THE MANUFACTURER INFORMED HIM THAT THERE WERE NO RECALLS ON THE VEHICLE. THE CONTACT STATED THE WINDOW REGULATOR IS A MANUFACTURER DEFECT THAT SHOULD BE ADDRESSED. THE FAILURE MILEAGE WAS 65,208.
NHTSA ODI #10421649
20,000 miles · Jun 16, 2011
Equipment
TL* THE CONTACT OWNS A 2008 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE NAVIGATION SYSTEM WOULD CONTINUOUSLY PROVIDE ERRONEOUS DIRECTIONS. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE SYSTEM NEEDED TO BE UPDATED. THE CONTACT DECLINED, STATING THAT HE DID NOT BELIEVE THAT THE UPDATE WOULD CORRECT THE FAILUR…
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TL* THE CONTACT OWNS A 2008 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE NAVIGATION SYSTEM WOULD CONTINUOUSLY PROVIDE ERRONEOUS DIRECTIONS. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE SYSTEM NEEDED TO BE UPDATED. THE CONTACT DECLINED, STATING THAT HE DID NOT BELIEVE THAT THE UPDATE WOULD CORRECT THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 20,000.
NHTSA ODI #10407147
78,300 miles · Jan 31, 2011
Power Train
TL*THE CONTACT OWNS A 2008 LINCLON NAVIGATOR. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL AND THE VEHICLE CAME TO A COMPLETE STOP AND JERKED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRANSMISSION CONTROL MODULE CALIBRATION WAS REPROGRAMMED AND UPDATES WERE MADE TO THE POWER TR…
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TL*THE CONTACT OWNS A 2008 LINCLON NAVIGATOR. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL AND THE VEHICLE CAME TO A COMPLETE STOP AND JERKED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRANSMISSION CONTROL MODULE CALIBRATION WAS REPROGRAMMED AND UPDATES WERE MADE TO THE POWER TRAIN CONTROL MODULE. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES WHERE THE SAME REPAIRS WERE MADE EACH TIME. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 78,300.
NHTSA ODI #10379732
22,000 miles · Jul 15, 2009
Unknown Or OtherFire
TL*THE CONTACT OWNS A 2008 LINCOLN NAVIGATOR. THE VEHICLE BURST INTO FLAMES WHILE PARKED IN THE GARAGE. BOTH THE VEHICLE AND THE GARAGE WERE DESTROYED. THE FIRE INVESTIGATOR COULD NOT DETERMINE WHY THE FIRE OCCURRED. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 22,000.
NHTSA ODI #10276882
5,190 miles · Dec 8, 2008
Visibility
PARKED NAVIGATOR 2008 IN HOTEL PARKING LOT, GETTING READY TO EXIT VEHICLE AND THE REAR WINDOW EXPLODED IN A MILLION PIECES. NO FOREIGN OBJECTS INVOLVED. *TR
NHTSA ODI #10251124
3,000 miles · Jun 13, 2008
Tires
TL*THE CONTACT OWNS A 2008 LINCOLN NAVIGATOR. THE CONTACT STATED THAT HIS WIFE HAD A FLAT TIRE ON THE REAR PASSENGER SIDE OF THE VEHICLE. HE NOTICED THAT THERE WERE TWO DIFFERENT TIRE SIZES ON THE VEHICLE. THE FRONT TIRES WERE LARGER THAN THE REAR TIRES. HE BELIEVED THAT THE DIFFERENCE IN THE TIRE SIZES COULD POSSIBLY CAUSE …
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TL*THE CONTACT OWNS A 2008 LINCOLN NAVIGATOR. THE CONTACT STATED THAT HIS WIFE HAD A FLAT TIRE ON THE REAR PASSENGER SIDE OF THE VEHICLE. HE NOTICED THAT THERE WERE TWO DIFFERENT TIRE SIZES ON THE VEHICLE. THE FRONT TIRES WERE LARGER THAN THE REAR TIRES. HE BELIEVED THAT THE DIFFERENCE IN THE TIRE SIZES COULD POSSIBLY CAUSE A POTENTIAL SAFETY HAZARD. AT THE TIME OF THE COMPLAINT, THE CONTACT COULD NOT LOCATE THE TIRE SIZES. THE CURRENT MILEAGE WAS APPROXIMATELY 7,000 AND FAILURE MILEAGE WAS APPROXIMATELY 3,000. THE TIRE HAD A NAIL IN IT. ALSO THE TIRE PRESSURE SENSOR WAS INOPERATIVE. UPDATED 07/08/08
NHTSA ODI #10230946
3,000 miles · Jun 6, 2008
Service Brakes, Hydraulic
TL*THE CONTACT OWNS A 2008 LINCOLN NAVIGATOR. WHILE DRIVING BETWEEN 30-45 MPH, THE TRACTION LIGHT BEGAN BLINKING ON THE INSTRUMENT PANEL. IN ADDITION, THE STOPPING DISTANCE INCREASED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT DID NOT NOTICE ANY DIFFERENCES IN THE VEHICLE PRIOR TO THE FAILURES. THE VEHICLE WAS DIAGNOSED …
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TL*THE CONTACT OWNS A 2008 LINCOLN NAVIGATOR. WHILE DRIVING BETWEEN 30-45 MPH, THE TRACTION LIGHT BEGAN BLINKING ON THE INSTRUMENT PANEL. IN ADDITION, THE STOPPING DISTANCE INCREASED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT DID NOT NOTICE ANY DIFFERENCES IN THE VEHICLE PRIOR TO THE FAILURES. THE VEHICLE WAS DIAGNOSED BY THE DEALER, BUT THE FAILURES STILL PERSIST. THE CURRENT MILEAGE WAS 9,200 AND FAILURE MILEAGE WAS 3,000.
NHTSA ODI #10230132
1,500 miles · Jan 14, 2008
Service Brakes, AirCrash
2008 LINCOLN NAVIGATOR SOMETIMES HAS NO BRAKES. HAVE ALREADY HAD ONE ACCIDENT BECAUSE OF THIS. TOOK THE NAVIGATOR IN TO THE DEALERSHIP AND THEY CHECKED IT OUT AND SAID THERE WAS NOTHING WRONG. WROTE FORD A LETTER AND THEY REPLIED "THE CIRCUMSTANCES WHICH YOU OUTLINED CONCERNING YOUR NAVIGATOR, HAVE BEEN GIVEN CAREFUL CONSIDERA…
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2008 LINCOLN NAVIGATOR SOMETIMES HAS NO BRAKES. HAVE ALREADY HAD ONE ACCIDENT BECAUSE OF THIS. TOOK THE NAVIGATOR IN TO THE DEALERSHIP AND THEY CHECKED IT OUT AND SAID THERE WAS NOTHING WRONG. WROTE FORD A LETTER AND THEY REPLIED "THE CIRCUMSTANCES WHICH YOU OUTLINED CONCERNING YOUR NAVIGATOR, HAVE BEEN GIVEN CAREFUL CONSIDERATION. FORD MOTOR COMPANY CONSIDERS THE SATISFACTION OF ITS OWNERS TO BE ONE OF OUR MOST IMPORTANT OBJECTIVES. WE COMMIT VERY SUBSTANTIAL RESOURCES AND EFFORT IN A SINCERE ATTEMPT TO RESOLVE THE CONCERNS OF OUR OWNERS. HOWEVER, LIMITS MUST BE PLACED ON THOSE EFFORTS. ALTHOUGH WE REGREST NOT BEING ABLE TO MEET YOUR EXPECTATIONS, OUR REVIEW INDICATES THAT THE INFORMATION PROVIDED BY YOUR DEALER IS APPROPRIATE. THEREFORE, WE ARE UNABLE TO BE OF FURTHER ASSISTANCE IN THIS MATTER." THIS IS NOT ACCEPTABLE! I PAID $60,000 FOR THIS VEHICLE AND AM AFRAID TO DRIVE IT. *TR
NHTSA ODI #10214805
48 miles · Nov 13, 2007
Power Train
TL*THE CONTACT OWNS A 2008 LINCOLN NAVIGATOR. A DAY AFTER THE VEHICLE WAS PURCHASED, THE CONTACT SMELLED SOMETHING BURNING. SHE RETURNED TO THE DEALER TO HAVE THE VEHICLE DETAILED AND INFORMED THEM THAT SHE COULD SMELL SOMETHING BURNING. THE DEALER STATED THAT THE SMELL ORIGINATED FROM THE UNDERCOATING. TWO DAYS LATER, HER H…
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TL*THE CONTACT OWNS A 2008 LINCOLN NAVIGATOR. A DAY AFTER THE VEHICLE WAS PURCHASED, THE CONTACT SMELLED SOMETHING BURNING. SHE RETURNED TO THE DEALER TO HAVE THE VEHICLE DETAILED AND INFORMED THEM THAT SHE COULD SMELL SOMETHING BURNING. THE DEALER STATED THAT THE SMELL ORIGINATED FROM THE UNDERCOATING. TWO DAYS LATER, HER HUSBAND DROVE THE VEHICLE AND THE COUPLE RETURNED TO THE DEALER. UPON ARRIVING AT THE DEALER, THERE WAS BLACK SMOKE RISING FROM THE VEHICLE. THE DEALER STATED THAT THE TRANSAXLE LEAKED FLUID DUE TO THE SEAL UNIT. AT THAT TIME, THE CONTACT'S HUSBAND STATED THAT HE WAS NOT PURCHASING THE VEHICLE AND WANTED HIS OLD VEHICLE BACK. THE DEALER REFUSED. THE DISTRICT OFFICE STATED THAT THEY WOULD BE ABLE TO GET THE OLD VEHICLE BACK WITHIN 48 HOURS. THE CONTACT HAS BEEN UNABLE TO REACH ANYONE SINCE THAT TIME. CURRENTLY, SHE DOES NOT HAVE HER OLD VEHICLE, RETURNED THE VEHICLE THAT WAS PURCHASED, AND HAS NOT RECEIVED A REFUND FOR THE $3,400 DOWN PAYMENT. THE CURRENT AND FAILURE MILEAGES WERE 48.
NHTSA ODI #10208785
NHTSA investigations
1PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO