NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
30 reports60,000 miles · Sep 22, 2016
Electronic Stability Control (esc)Service Brakes
VEHICLE HAD COMPLETE BRAKE FAILURE 5 TIMES DURING NORMAL OPERATIONS. VEHICLE WAS SERVICED BY FORD DEALERSHIP AND RECOMMENDED BRAKE REPAIRS AND/OR UNABLE TO REPRODUCE. UPON LAST TIME, TECHNICIAN FOUND A FORD SERVICE BULLETIN THAT COVERED OTHER SIMILAR MODELS AND YEARS HAVING EXACT SAME PROBLEM. THEY REPLACED THE TRACTION CONTR…
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VEHICLE HAD COMPLETE BRAKE FAILURE 5 TIMES DURING NORMAL OPERATIONS. VEHICLE WAS SERVICED BY FORD DEALERSHIP AND RECOMMENDED BRAKE REPAIRS AND/OR UNABLE TO REPRODUCE. UPON LAST TIME, TECHNICIAN FOUND A FORD SERVICE BULLETIN THAT COVERED OTHER SIMILAR MODELS AND YEARS HAVING EXACT SAME PROBLEM. THEY REPLACED THE TRACTION CONTROL MODULE, BUT STATED THAT IT WAS A VOLUNTARY REPLACEMENT. LOSING BRAKES ON A 6,000 POUND CAR GOING 30MPH IS A RECIPE FOR SERIOUS DEATH OR INJURY. THIS COMPONENT SHOULD BE RECALLED. THE CAR HAS FULL PAPERWORK FROM PREVIOUS BRAKE REPAIRS, PREVIOUS REQUEST FOR BRAKE REPAIRS AND THE CURRENT REPLACEMENT OF THE TRACTION CONTROL MODULE BLACK BOX. THERE ARE OTHER CAR OWNERS ONLINE THAT HAVE EXPERIENCED THE SAME ISSUE INCLUDING SEVERAL THAT WON LEMON LAW LAWSUITS. LINCOLN REFUSES TO ACKNOWLEDGE THE FAULTY COMPONENT AND STATES THAT THE REPLACEMENT WAS CUSTOMER REQUESTED AND VOLUNTARY WITH NO CONCERN THAT THEIR VEHICLE LOSES BRAKES. DISCUSSIONS WITH THE LINCOLN "CONCIERGE" CUSTOMER SERVICE ARE RECORDED. FAILURES HAPPENED WHEN CAR WAS TRAVELING 30MPH AND BRAKING ON A DOWNHILL SLOPE. TECHNICIAN SUGGESTED THAT DURING SUCH A BRAKE FAILURE TO TURN OFF THE TRACTION CONTROL WHICH IS AN UNREASONABLE REQUEST. THE COMPANY DOES NOT SEEM TO BE TAKING THE LOSS OF BRAKES THAT COULD RESULT IN DEATH OR INJURY SERIOUSLY.
NHTSA ODI #10908828
128,000 miles · Jun 23, 2016
Service Brakes
WHILE DRIVING ON THE HIGHWAY THE BRAKES WERE APPLIED TO SLOW THE VEHICLE. WHEN THE BRAKE PEDAL WAS DEPRESSED, A LOUD GRINDING NOISE AND PEDAL SHUDDER WAS FELT. BRAKE POWER DIMINISHED, AND THE ANTI-SKID LIGHT ILLUMINATED. ONCE OFF THE PEDAL, THE CAR COASTED FOR A FEW SECONDS. THE BRAKE WAS APPLIED, AND THE SYSTEM WENT BACK TO NOR…
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WHILE DRIVING ON THE HIGHWAY THE BRAKES WERE APPLIED TO SLOW THE VEHICLE. WHEN THE BRAKE PEDAL WAS DEPRESSED, A LOUD GRINDING NOISE AND PEDAL SHUDDER WAS FELT. BRAKE POWER DIMINISHED, AND THE ANTI-SKID LIGHT ILLUMINATED. ONCE OFF THE PEDAL, THE CAR COASTED FOR A FEW SECONDS. THE BRAKE WAS APPLIED, AND THE SYSTEM WENT BACK TO NORMAL. FORD IS UNABLE TO FIND AN ISSUE WITH THE SYSTEM OR DUPLICATE THE EVENT. ABS WAS NOT ENGAGED IN THIS SITUATION. GRADUAL BRAKE PEDAL PRESSURE WAS APPLIED TO SLOW THE VEHICLE, NOT COME TO ABRUPT STOP. HOWEVER, THE CAR WAS UNABLE TO SLOW DUE TO THE MALFUNCTION.
NHTSA ODI #10876223
60,000 miles · Feb 22, 2016
Service BrakesTraction Control System
TL* THE CONTACT OWNS A 2008 LINCOLN NAVIGATOR. THE CONTACT STATED AT LOW SPEEDS THE VEHICLE BRAKE PEDAL WENT TO THE FLOORBOARD AND FAILED TO RESPOND. IN ADDITION, THE TRACTION CONTROL AND THE MAINTENANCE WARNING INDICATORS ILLUMINATED. THE CONTACT STATED AFTER A FEW MINUTES, THE BRAKE PEDAL FUNCTIONED NORMALLY AND AFTER RESTARTI…
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TL* THE CONTACT OWNS A 2008 LINCOLN NAVIGATOR. THE CONTACT STATED AT LOW SPEEDS THE VEHICLE BRAKE PEDAL WENT TO THE FLOORBOARD AND FAILED TO RESPOND. IN ADDITION, THE TRACTION CONTROL AND THE MAINTENANCE WARNING INDICATORS ILLUMINATED. THE CONTACT STATED AFTER A FEW MINUTES, THE BRAKE PEDAL FUNCTIONED NORMALLY AND AFTER RESTARTING THE VEHICLE, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
NHTSA ODI #10837550
Mileage unknown · Jan 29, 2016
EngineUnknown Or Other
BROKEN SPARK PLUGS
NHTSA ODI #10822972
101,000 miles · May 13, 2015
Air BagsCrashInjury
TL* THE CONTACT OWNS A 2008 LINCOLN NAVIGATOR. WHILE DRIVING AT 37 MPH, ANOTHER VEHICLE CRASHED INTO THE VEHICLE AND THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO AN IMPOUND LOT, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DRIVER AND THE PASSENGER IN THE OTHER VEHICLE SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLI…
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TL* THE CONTACT OWNS A 2008 LINCOLN NAVIGATOR. WHILE DRIVING AT 37 MPH, ANOTHER VEHICLE CRASHED INTO THE VEHICLE AND THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO AN IMPOUND LOT, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DRIVER AND THE PASSENGER IN THE OTHER VEHICLE SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.
NHTSA ODI #10716234
46,850 miles · Dec 9, 2014
Steering
STEERING WHEEL - FELT LOOSE UNATTACHED PARTS RATTLING AGAINST EACH OTHER IN STEERING ASSEMBLY WHEN CROSSING RAILROAD TRACKS OR UNEVEN PAVEMENT. *TR
NHTSA ODI #10663173
100,000 miles · Oct 1, 2014
StructureVisibility/wiper
RUNNING BOARD MOTOR FAILURE BILATERALLY, JUST LIKE 2004 MODEL. REAR WINDOW LEAKS FROM TOP MOULDING., JUST LIKE 2004 MODEL. REAR LIFT DOOR RUST RIGHT UNDER THE WINDOW, JUST LIKE 2004 MODEL. *TR
NHTSA ODI #10640652
Mileage unknown · Mar 18, 2014
Electrical SystemStructure
MOTORS IN SIDE STEP BOARDS STOP WORKING. BUTTON TO CONTROL TRUNK DON'T WORK. BACK REAR GATE KEEPS CLOSING HAS HIT THE KIDS AND MYSELF MANY TIMES TRYING TO GET THINGS OUT OF BACK. CASING AROUND DOOR HANDLE BROKE OFF. THIS IS AN EXPENSIVE VEHICLE AND THIS SHOULD NOT BE HAPPENING! I SEE OTHER NAVIGATORS WITH THE RUNNING BOARDS OUT…
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MOTORS IN SIDE STEP BOARDS STOP WORKING. BUTTON TO CONTROL TRUNK DON'T WORK. BACK REAR GATE KEEPS CLOSING HAS HIT THE KIDS AND MYSELF MANY TIMES TRYING TO GET THINGS OUT OF BACK. CASING AROUND DOOR HANDLE BROKE OFF. THIS IS AN EXPENSIVE VEHICLE AND THIS SHOULD NOT BE HAPPENING! I SEE OTHER NAVIGATORS WITH THE RUNNING BOARDS OUT! THESE ITEMS SHOULD BE RECALLED. *TR
NHTSA ODI #10573051
Mileage unknown · Jun 7, 2013
Electrical System
TL* THE CONTACT OWNS A 2008 LINCOLN NAVIGATOR. THE CONTACT STATED WHILE DRIVING 60 MPH, THE PANEL LIGHTING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE IT WAS STATED THE FUSE BOX IN THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE…
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TL* THE CONTACT OWNS A 2008 LINCOLN NAVIGATOR. THE CONTACT STATED WHILE DRIVING 60 MPH, THE PANEL LIGHTING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE IT WAS STATED THE FUSE BOX IN THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. *TR
NHTSA ODI #10515631
60,000 miles · Dec 1, 2012
Electrical System
SIDE STEP BOARDS DON'T WORK. WINDOWS STOP WORKING DUE TO THE DESIGN OF VEHICLE AND WATER GETTING IN. POWER HEATING AND COOLING SEATS DON'T WORK. BACK REAR GATE KEEPS CLOSING HAS HIT THE KIDS AND MYSELF MANY TIMES TRYING TO GET ITEMS OUT OF BACK. CASING AROUND DOOR HANDLE BROKE OFF. THIS IS AN EXPENSIVE VEHICLE THESE COMPLAINT AR…
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SIDE STEP BOARDS DON'T WORK. WINDOWS STOP WORKING DUE TO THE DESIGN OF VEHICLE AND WATER GETTING IN. POWER HEATING AND COOLING SEATS DON'T WORK. BACK REAR GATE KEEPS CLOSING HAS HIT THE KIDS AND MYSELF MANY TIMES TRYING TO GET ITEMS OUT OF BACK. CASING AROUND DOOR HANDLE BROKE OFF. THIS IS AN EXPENSIVE VEHICLE THESE COMPLAINT ARE MADE BY NUMEROUS PEOPLE OWNING THIS VEHICLE AND SHOULD BE RECALLED. *TR
NHTSA ODI #10486669
NHTSA investigations
1PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
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