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2021 Lincoln Nautilus

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2021 Lincoln Nautilus do not stand out strongly from the model-year median of 21.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 5 of 21 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports0 injury reports

Electrical System complaints

3 reports
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Mileage unknown · Apr 26, 2026
Electrical SystemEngine

Vehicle died in parking lot. The electronics all worked, it just would not start and would not go into any gear. Had to have it towed to dealer for repair. They replaced the PCM but it still would not start. They again replaced the PCM and a fuse. The vehicle started. This is the FOURTH time for the exact same issue. It died tw…

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Vehicle died in parking lot. The electronics all worked, it just would not start and would not go into any gear. Had to have it towed to dealer for repair. They replaced the PCM but it still would not start. They again replaced the PCM and a fuse. The vehicle started. This is the FOURTH time for the exact same issue. It died twice on the previous owner, once while on the highway. It also died twice for the mechanic while trying to diagnose / test drive the unit for the previous owner. We were lucky it died where it could be towed as it's an all wheel drive unit. It has also had an O2 sensor replaced, and the previous owner suffered wiring issues (replaced the engine bay body harness), sunshade recoil failed, abnormal noise in rear end when turning, etc. All issues were corrected. However, I am uncomfortable that these issues may re-occur. Another failure of the PCM and/or electrical issue could cause the unit to die in a situation that could be life threatening.

NHTSA ODI #11733835

Mileage unknown · May 13, 2025
Electrical SystemUnknown Or Other

Since 2023 there has been an ongoing issue with my vehicle. When Im in public parking lots and I am accessing the trunk. I’ve witnessed my trunk literally shutting down or closing as Im accessing the trunk. Ive recorded this safety concern and Ive reported it to the dealership and manufacturer. The last time this serious issue o…

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Since 2023 there has been an ongoing issue with my vehicle. When Im in public parking lots and I am accessing the trunk. I’ve witnessed my trunk literally shutting down or closing as Im accessing the trunk. Ive recorded this safety concern and Ive reported it to the dealership and manufacturer. The last time this serious issue occurred was last Friday, May 9, 2025. I was loading the trunk with my purchases as the trunk began closing. Whatever is causing this to occur. Ive noticed that the safety feature that signals the trunk to stop closing when it detects an object in the way becomes disabled. The trunk does not stop closing when Im underneath it. Ive witnessed my trunk sporadically closing at least four to five times on Friday. I was able to record one time that it closed as I said it kept happening sporadically. On the same day, I called the dealership and left a message with one of the contact people. As of today, May 13, 2025. I haven’t not gotten a response. This is a safety and security issue that needs to not only be addressed but resolved. And I am not getting help with either of the two.

NHTSA ODI #11660662

Mileage unknown · Jan 5, 2025
Electrical SystemFuel/propulsion SystemPower Train

I bought the 2021Lincoln Nautilus in Aug 2024 with only 54000miles. I was leaving the dealership and driving home with my suv & noticed that the suv was slightly trembling. Since then, I realized that my vehicle would tremble once I put gas in it, and this would happen at any gas station. Secondly, once I pump my gas, the truc…

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I bought the 2021Lincoln Nautilus in Aug 2024 with only 54000miles. I was leaving the dealership and driving home with my suv & noticed that the suv was slightly trembling. Since then, I realized that my vehicle would tremble once I put gas in it, and this would happen at any gas station. Secondly, once I pump my gas, the truck does not cut on at first. I have to attempt cranking it two times before I can leave the premise. I’ve realized that my truck burns fuel quickly as well. Thirdly, my 2021 Lincoln Nautilus will hesitate and jerk when I accelerate leaving from traffic lights. This also happens when I leave my driveway in the mornings. Fourth, the display has frozen quite a few times, and it began the second week of me having my vehicle. Even if I cut the truck off, wait, then on, the display may not go off, or it would glitch and freeze before working properly; this also happens in the mist of me driving; this has happened since Sept 2024. Fourth, the connect to my radio will glitch horribly that it has connected and disconnected my phone approximately 8xs in a 30 min span/drive; this occurred the end of November. My check engine light came on in October, and I took it to Autozone immediately, especially since I had been having problems with the truck since I bought it. The results read “small leak in emission evaporative system.” I scheduled an appointment with my dealerships that is located in Savannah, TN. Although I have a powertrain warranty, they informed me that if it was related to internal problems, then warranty could be used, but I would have to pay for the diagnostic exam which was $250. Although I told them about the transmission possibly slicking, the small leak in the fuel tank, and my display blacking out before my appt, they informed me that they charged per complaint. Therefore, after 3 hrs of being there, they only could inform me that my purge valve wasn’t closing, and they would check the engine and put on the $611 valve at my next appt.

NHTSA ODI #11634165

Official recalls

2

25V315000 · Back Over Prevention:software

May 9, 2025

Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

Consequence & remedy

Consequence: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.

24V635000 · Engine And Engine Cooling:engine:hard Parts Internal/mechanical

Aug 23, 2024

Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco, F-150, Edge, Explorer, Lincoln Nautilus, and Lincoln Aviator vehicles equipped with either a 2.7L or 3.0L Nano EcoBoost engine. The engine intake valves may break while driving, which can result in engine failure and a loss of drive power.

Consequence & remedy

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will perform an engine cycle test and replace the engine as necessary, free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S55.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA23002 · Loss Of Motive Power

Opened Sep 29, 2023 · Closed Oct 31, 2024

Status: closed (inferred from source dates) · Engine

On July 22, 2022, the Office of Defects Investigation (ODI) granted a Defect Petition (DP22001) and opened a Preliminary Evaluation (PE22007) to investigate allegations of loss of motive power in model year (MY) 2021 Ford Bronco vehicles equipped with 2.7L EcoBoost engines. Complainants were reporting sudden engine failure while driving resulting in a loss of motive power, often without the ability to restart. During PE22007, the cause of engine failure and loss of motive power in the subject vehicles was determined to be intake valve fracture, and the full scope of vehicles affected by the subject defect was identified as all MY 2021-2022 Ford and Lincoln models equipped with either the 2.7L or 3.0L EcoBoost engines, referred to as the “Nano” engine family.  If an intake valve fractures in the subject engines, it may drop into the cylinder and contact the piston, often resulting in catastrophic engine damage. On September 29, 2023, PE22007 was upgraded to an Engineering Analysis (EA23002) to further investigate the subject defect across the full scope of affected vehicles. During EA23002, ODI visited Ford facilities to review technical information related to intake valve fracture in “Nano” engines, coordinated with NHTSA’s Vehicle Research and Testing Center (VRTC), and analyzed updated field data relating the subject defect. Forensic analysis of fractured intake valves demonstrated that the defective components exhibited “grinding burn” or out of specification hardness in the area of the keeper grooves. The presence of grinding burn is evidence that during the groove grinding phase of production, the temperature of the valve became sufficiently high to alter the microstructure of the material and is indicative that the valve supplier’s manufacturing processes were not within control specifications. Grinding burn results in a hard, brittle microstructure and high residual stresses toward the surface of the valve. Through normal engine loading, a valve with grinding burn will likely fracture at the area of highest vulnerability, which is the third keeper groove. In its response to the EA23002 Information Request (IR) letter, Ford provided evidence of 396 customer complaints (including field reports), 825 warranty claims, and 936 engine exchanges. When considering both ODI and manufacturer failure report data, there have been reports representing 1066 unique vehicles within the subject vehicle population. Analysis of the failure report data demonstrates that vehicles equipped with potentially defective intake valves were built within a production “spike period” of May 2021 – October 2021. The beginning of the spike period corresponds to a ramp up in production at the valve supplier manufacturing facility, and the end of the spike period aligns with the implementation of several mid-production process improvements and the decision to change the metal alloy used to produce intake valves from “Silchrome Lite” to “Silchrome 1”. Ford began investigating the subject defect in July 2021, determined the root cause, and took corrective measures for the new production vehicles. Analysis of the failure report data demonstrates that these corrective actions were successful in eliminating the risk of intake valve fracture for subject vehicles produced after October 2021. However, Ford did not take any field action to address vehicles produced during the spike period, and in the several months following the implementation of the production changes, a significant number of field failures continued to occur. It is Ford’s assessment that not all valves produced during the spike period are defective, and that failures associated with the subject defect occur at low time in service. Analysis of the failure report data demonstrates that the vast majority of failures have occurred before 20,000 miles with over half of all reported failures occurring before 5,000 miles. The rate of reported failures related to the subject defect has steadily decreased since November 2021. ODI coordinated with NHTSA’s National Center for Statistics and Analysis (NCSA) to conduct statistical analysis and predict the number of future failures associated with the subject defect. The results of this analysis, and the trends identified through the failure report data are generally consistent with Ford’s assessment that defective intake valves will likely fail at a low time in service and indicate that the majority of subject vehicles equipped with defective valves have already experienced a failure. On August 23, 2024, Ford submitted recall 24V635 for subject vehicles equipped with “Nano” engines and built within the production spike period identified above (total population 90,736 vehicles). The remedy includes an inspection at a Ford/Lincoln dealership where the lifetime engine cycles of the vehicle will be determined. If a vehicle does not meet a threshold for lifetime engine cycles, the dealership will conduct a high RPM engine cycle accumulation procedure, which aims to identify if the vehicle is equipped with defective intake valves. Any vehicle that fails the accumulation procedure will receive an engine replacement under the recall. In addition to recall 24V635, Ford has stated that it will launch customer satisfaction campaign 24N12, which will provide extended warranty coverage to the subject vehicles through the earlier of 10 years or 150,000 miles. In view of the recall action being taken by Ford, ODI is closing this Engineering Analysis. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.