2019 Lincoln Nautilus

There is a class action lawsuit regarding the transmission on my vehicle. The transmission is shuddering. My mechanic alerted me of the lawsuit, Lincoln Mercury has not put out a recall, but is aware of the problem. There are no error codes, tried a reset on the transmission. So it is not a software problem, but mechanical. I am concerned my transmission will go out while driving. This started at about 98000 miles, I am now at 106000 miles.

The contact owns a 2019 Lincoln Nautilus. The contact stated that while driving at an undisclosed speed, the instrument panel became inoperable. The contact stated that the instrument cluster intermittently blinked and flickered. The "Adaptive Steering Fault" warning message was displayed, and the steering wheel became misaligned. Additionally, while driving approximately 65 MPH, the vehicle experienced a loss of motive power, and the powertrain warning light illuminated. The vehicle was able to restart. The vehicle was taken to several dealers, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was filed. The failure mileage was approximately 48,000.

There was one alert soon after I left Gallup NM, the engine heat light went off very briefly then went off (mile marker 6). The close to Miler marker 340 in AZ the card complete shut down and I had no control over the car. I had to pull over. I was in the middle of no where with no cell service. I was eventually able to reach my father Via Whatsapp/ I tried multiple times to call my husband but had no service. I added water to the radiator and sat the car for several minutes. The outside temperature was 41. I was not near anything. I was able to start the car and drive very slow without the engine light alerting me. I pulled over at the next exit that had a gas station and purchased Antifreeze and water. I called my father again and did a video call to make sure I was doing it correctly. I then drove only 40 miles when the engine light alerted and added more coolant. I drove slowly and once in Flagstaff checked my oil. I was in constant contact with my father and husband. I stopped 8x to fill the vehicle's radiator. I arrived home very late and exhausted. On March 2 I contacted my mechanic but could not get the vehicle into him for inspection until March 9. On March 10, I was notified that there had been recalls and the head gasgette for my car but I do not see any recalls in the system at this time. My mechanic reported the engine was done and he would purchase a used enghine to start a rebuild. He was later alerted to the turbo charge having damage and it needed to be replaced as well. The transmission fluid was black. There are concerns that this car has higher milage on the vehicle due to rust, dark trans fuild and the overall appearance of the engine once it was removed. I proceeded to pay for a Car Fax report. This vehicle has only 53,900 miles and too low for this much damage and concerns. The car was purchased in Nevada and undetermined if known concerns were apparent. It is quite concerning being stranded in the middle of no where and your car stopping.

Component: Engine Vehicle: 2019 Lincoln Nautilus – 2.0L EcoBoost Mileage at failure: ~76550 Incident date: August 2025 Narrative (paste this): My 2019 Lincoln Nautilus equipped with the 2.0L EcoBoost engine experienced a sudden low-coolant warning followed by rapid overheating and complete engine shutdown in August 2025 at approximately 70,000 miles. After adding coolant, the warning immediately returned and the vehicle entered reduced-power mode and became inoperable within about 20 miles, requiring towing. An independent repair facility performed diagnostic testing confirming coolant intrusion into the engine cylinders, internal engine failure, and coolant pooling in the cylinder head area. Diagnostic trouble codes included P0217, P0316, and P0128. The engine and turbocharger required full replacement at a cost exceeding $6,900 paid out of pocket. This failure matches Ford Technical Service Bulletins TSB 19-2172 and TSB 19-2346, which acknowledge coolant intrusion in 2.0L EcoBoost engines requiring long-block replacement. The failure created a serious safety hazard because the vehicle overheated and shut down during travel in extreme Arizona summer heat, leaving occupants stranded for hours awaiting a tow truck. This appears to be part of a widespread known defect involving coolant intrusion in Ford 2.0L EcoBoost engines. I am reporting this for safety investigation and defect tracking.

I brought my Lincoln Nautilus to an authorized Lincoln dealership due to a serious transmission issue. The dealer kept the vehicle for four days, diagnosed a potential transmission failure, and told me that the transmission could “blow.” However, they returned the car to me unrepaired and admitted they could not fix it anytime soon. The reason: the dealership has only one transmission technician, and that person is currently working through a backlog of transmission jobs from March. My vehicle — with a known safety risk — was effectively placed at the back of a months-long line, with no estimated repair date. I contacted Lincoln Concierge, who opened a case but informed me there was “nothing they could do.” I now have a car that is unsafe to drive due to a transmission issue that the manufacturer and dealership both acknowledge but are unable to address in a timely or safe manner. This presents a serious safety risk. A transmission failure while driving could result in loss of control, sudden deceleration, or breakdown in active traffic. I am requesting that NHTSA investigate this issue as a systemic safety failure — both in terms of the defect itself and Lincoln’s inability to service it promptly.

The contact owns a 2019 Lincoln Nautilus. The contact stated while driving approximately 25 MPH, the vehicle was shuddering and losing motive power. The contact stated that the message "Engine Overheating" was displayed on the instrument panel. The contact stated that the vehicle stalled. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the 12-Volt battery and the EGR system had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 23V378000 (Engine); however, the VIN was not included. The failure mileage was approximately 75,000.