2014 Lincoln Mks

The FCIM failed in the 98 degree heat. No warnings or indication that it failed other than the fans just started blowing full blast and full heat on a hot summer day. This alone distracted me and pulled my attention from the road as I started to feel sick with how hot it was getting and was frantically trying to turn the temperature down on the screen to no avail, because when the FCIM goes out you lose all control of the heat or ac and literally cannot shut off the heat. I then pulled over after almost getting in an accident trying to shut off the heat and went to turn on my hazard lights. Well with the FCIM going out my hazards wouldn't work either. When the FCIM isn't going out it constantly beeps and turns my temperature as far down as it will go, even when it is -20 in minnesota. Again a hazard as it can frost up my windshield in seconds making it so I can't see. All of this wouldn't be an issue if they still made the parts and there was something I could do to fix it, but they stopped selling these parts about 8 years ago.

Electrical problem continues to happen. I was trying to unlock the car. It would unlock and lock , windows roll down, sunroof open and all windows roll down without my help. Radio will turn all the way up. I placed a fixd in the car. Repairs started flashing low battery, sensor with steering, seat belts, and airbags. This has happen several times. I went to a shop. They told me I had a recall. I went to a dealer, they said I did not. I am confused and afraid to drive my car at times. Because this has happened when I am driving to.

The contact owns a 2012 Lincoln MKS. The contact stated while driving 70 MPH and attempting to honk the horn, there was no sound coming from the horn. The vehicle was taken to the dealer and the mechanic stated that the steering column control module needed to be replaced. The vehicle was not repaired because the parts were discontinued. The manufacturer was contacted but offered no assistance because the parts were no longer available. The failure mileage was 79,000.

Lincoln customer service has been an ultimate nightmare. Previously spent $2,000 just so the car would stop blasting the heat, blasting the radio, locking and unlocking vehicle. In order to get the car stereo working it’s an additional $4,000. From all my research I’m relieved I’m one of many dealing with this recall Lincoln refuses to take responsibility on screwing loyal customers like me. The car retains water in the bottom of door frames. Front collision doesn’t work and it will sometimes go crazy when I’m near car like locking and unlocking car sporadically. I refuse to allow any children to ride in this car due to its unpredictable behavior like it has a mind of its own. Please help me I have Lincoln take full responsibility for their wrongs to help out customers safety like me and many others. [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

ALL FOUR DOORS STARTED RETAINING WATER AND I HAVE TO PULL THE RUBBER BACK AND LET IT DRAIN BUT WHEN THERE WAS A HARD RAIN I WOULD GET LEAKS FROM THE MOON ROOF AREA THAT LEAKED ON TO THE CONSOLE/GEARSHIFT AREA I TOOK IT TO A SHOP BUT THEY COULDN'T FIND ANY THING WRONG THEN AFTER A HARD RAIN I SUCKED 12 GALLON OF WATER OUT OF THE DRIVERS SIDE FLOORBOARD IT SEEMED THAT IT WAS SEEPING IN FROM UNDER THE DASH OR SOMEWHERE UNDER THE FLOORBOARD BECAUSE AS SOON AS I VACUUMED SOME MORE WOULD APPEAR ALSO BEFORE I VAC I COULD HEAR WATER SLOSHING AND IT WASN'T IN THE DOORS IF THAT WASN'T ENOUGH MY WIFE WAS DRIVING AND THE MOON ROOF OPENED BY IT SELF AND WOULD NOT CLOSE SO I TOOK IT TO A DEALER AND THEY CHARGED ME 150.00 TO CLOSE IT AND TOLD ME I NEEDED TWO MOTORS AND A NEW SWITCH AND OTHER PARTS TOTALING AROUND 700.00 AND BUT I FELT THAT ALL THAT WASN'T NEEDED SINCE I HAD NEVER OPEN THE ROOF BEFORE IN 4 YEARS WHICH MEANT TO ME THE MOTORS SHOULD BE OK SINCE I HAD NEVER USED IT SO I DECLINED THE TWO MOTORS AND ASKED THEM TO PUT EVERYTHING ELSE IN AND LEAVE IT CLOSED AND I WOULD BE SATISFIED SO THEY CLOSED THE MOON ROOF BUT NOT THE SUN SCREEN AND TOLD ME THAT THEY COULD NOT CLOSE THE SCREEN BECAUSE THE ROOF MIGHT OPEN BACK UP AND THEY MAY NOT BE ABLE TO GET IT CLOSED I PAID OUT 400.00 AND I'M DRIVING AROUND IN A BEAUTIFUL 2014 MKS I BOUGHT IN 2015 NEW AND ONLY HAS 58000 MILES AND IN MINT CONDITION LOVE MY LINCOLN BUT SCARED WHEN IT RAIN THIS IS A NIGHTMARE CAN YOU HELP OR TELL THEM HOW TO CORRECT THE PROBLEM

TL* THE CONTACT OWNS A 2014 LINCOLN MKS. WHILE DRIVING VARIOUS SPEEDS IN HEAVY RAIN, THE SPEEDOMETER FAILED TO ILLUMINATE AND OBSTRUCTED THE CONTACT'S VIEW OF HOW FAST THE VEHICLE WAS TRAVELING. THE VEHICLE WAS TAKEN TO THE DEALER; HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. UPDATED 02/23/16*LJ *CN