2013 Lincoln Mks

MY VEHICLE'S INTERIOR TEMPERATURE WILL AUTOMATICALLY INCREASE TO ITS MAXIMUM SETTING VERY QUICKLY. I NOTICED THAT IT'S DUE TO THE TOUCH SENSITIVITY OF THE TOUCH PANEL, WHICH CONTROLS THE VEHICLE'S AIR CONDITIONING, HEAT, MUSIC CONTROLS, AND MORE. THIS HAS ALMOST CAUSED ME TO CRASH BECAUSE OF DRIVER DISCOMFORT AND HAVING TO WARM UP THE TOUCH PANEL WITH MY HANDS, IN ORDER TO ALLOW IT TO STOP CHANGING BY ITSELF. THIS HAPPENS EVERY DAY AND IS VERY CONCERNING. AREAS OF THE TOUCH PANEL ARE UNRESPONSIVE AS WELL. I NOTICED THIS SOON AFTER MY VEHICLE RECIEVED AN OVER-THE-AIR UPDATE (A FEW MONTHS AGO). THIS OCCURRED JUST AFTER MY VEHICLE REACHED THE 100K MILE MARK WHICH WAS THE WARRANTY LIMIT ON THE COMPONENT. MY VEHICLE CURRENTLY HAS 111,900 MILES ON ITS ODOMETER.

TL* THE CONTACT OWNED A 2013 LINCOLN MKS. THE CONTACT STATED THAT WHILE DRIVING AT 20-25 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE WENT ACROSS THE ROAD AND HIT A MAILBOX THEN A POLE. THE AIR BAGS DEPLOYED AND CAUSED A CHIN ABRASION, NOSEBLEED, CHEST AND RIB PAIN TO THE CONTACT AND MEDICAL ATTENTION WAS RECEIVED. THERE WERE NO WARNING LIGHTS ILLUMINATING WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO A LOT AND DEEMED TOTALED BY THE CONTACT'S INSURANCE COMPANY. THERE WAS A POLICE REPORT FILED. THE CONTACT STATED THERE WAS A RECALL NOTIFICATION WITH NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) BUT HIS VIN WAS NOT A PART OF THE RECALL, HOWEVER THE VEHICLE EXPERIENCED THE FAILURE OF THE RECALL. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.*DT*JB*DT*JB

WHILE SERVICING MY LINCOLN MKS WITH AN OIL CHANGE, I NOTICED A BROWNISH FLUID LEAKING FROM MY INNER FRONT WHEEL AREA. I HAD NO IDEA WHAT THAT FLUID WAS FOR, SO I GOOGLED IT AND IT SAID IT COULD BE FROM A DEFECTIVE PTU ON MY AWD LINCOLN MKS. AT 34,983 MILES, I TOOK IT TO MY LINCOLN DEALERSHIP FOR SERVICE, AND IT WAS IN FACT A DEFECTIVE PTU. THE MKS WAS A CERTIFIED VEHICLE SO THE COSTLY REPAIR WAS COVERED UNDER THE WARRANTY. HOWEVER THE REPLACEMENT UNIT WILL ALSO FAIL AS FORD STATES THAT IT IS LIFETIME GEAR FLUID AND IT DOES NOT NEED FLUSHED OR CHANGED. THE PTU IS LOCATED DIRECTLY NEAR THE EXHAUST SYSTEM AND THAT IS WHAT CAUSES THE FLUID TO OVERHEAT AND TO BREAK DOWN CAUSING THE GEARS TO FAIL IN THE UNIT. OTHER COUNTRIES HAVE ACTUALLY AN ADAPTED VERSION OF THAT PTU WITH A DRAIN PLUG FOR REGULAR FLUSH AND FILL MAINTENANCE BUT NOT VEHICLES IN THE US. CONSUMERS HAVE MADE VIDEOS OF HOW THEY HAVE INSTALLED THEIR OWN DRAIN SYSTEM ON THE PTU TO CORRECT THIS ISSUE OF NOT BEING ABLE TO DRAIN AND REPLACE THE DEGRADED AND USELESS FLUID IN THE UNIT. THIS IS A SEVERE PROBLEM THAT NEEDS HANDLED.

ON 7/13/17 MY A/C FDIM MODULE WAS REPLACED FOR FAILURE. WHILE DRIVING THE DEFECTIVE UNIT WOULD TURN ITSELF ON IN THE AIR CONDITIONING MODE AND BEGIN ON THE COOLEST DIGITAL SETTING THEN PROGRESSIVELY ADJUST THE TEMPERATURE UNTIL IT REACHED IT HIGHEST POINT. I TRIED SEVERAL ATTEMPTS TO TURN THE TOUCH SCREEN OFF BUT THE UNIT KEPT TURNING THE A/C ON AND WOULD HAVE HARMED THE A/C COMPRESSOR. IT WAS SUMMER TIME AND THE HEAT ON HIGH AND WAS UNCONTROLLABLE WAS NOT A GOOD SITUATION.THE CAR WAS TAKEN TO THE LINCOLN DEALERSHIP TO FIND THAT THE MODULE NEEDED TO BE REPLACED DUE TO FAILURE. SINCE THE LINCOLN MKS WAS A CERTIFIED CAR, IT WAS REPLACED UNDER WARRANTY AT NO COST TO ME. HOWEVER, I AM CONCERNED THAT THIS NEW UNIT COULD FAIL IN THE FUTURE WITH NO WARRANTY LEFT ON THE VEHICLE AT ABOUT $1400.00 OR MORE. I HAVE NOTICED THAT THERE HAS BEEN ANOTHER CASE WITH THE SAME ISSUE. THERE MAY BE OTHERS THAT I AM NOT AWARE OF. I AM JUST COMMUNICATING MY ISSUE WITH MY VEHICLE AT ONLY 33,308 MILES.

MY FUEL PUMP DRIVER MODULE WHICH SUPPLIES POWER TO THE FUEL PUMP STOPPED WORKING AND HAD TO BE REPLACED AT 48,222 MILES. LUCKILY, THE CAR WAS NOT IN DRIVING MODE. IT WOULD JUST NOT START IN MY DRIVEWAY. IT HAD TO BE TOWED TO THE LINCOLN DEALERSHIP AND IT WAS DIAGNOSED THAT THE MODULE LOCATED BEHIND THE REAR SEAT BACK FAILED. THAT WAS A $488.64 BILL. I NOW SEE THAT THIS IS ONLY COVERED WITH THE 3.5 TURBO MKS, HOWEVER, THEY ARE THE SAME VEHICLES JUST WITH THE TURBO FEATURE. I DO FEEL THAT MY SITUATION IS RELATED TO THE SAFETY RECALL. THE VEHICLE WOULD CRANK BUT THE MODULE PREVENTED THE ELECTRONIC FUEL PUMP FROM WORKING. HOW CAN I RECEIVE SOME FORM OF COMPENSATION FOR THE REPAIR OF $488.64??? THAT MODULE SHOULD NOT HAVE FAILED WITH A VEHICLE ONLY HAVING 48,222 MILES ON IT. THE CAR IS IN TOP PRISTINE CONDITION. I PURCHASED ANOTHER OEM FORD UNIT FOR A BACKUP IF THIS SHOULD OCCUR AGAIN. I CANNOT AFFORD ANOTHER $500.00 SERVICE BILL FOR THIS ISSUE. I WILL HAVE MY LINCOLN DEALER RESEARCH THE NEW OEM PART SO THAT IT ALSO WILL NOT FAIL.

TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE VEHICLE WAS RESTARTED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BALISE FORD OF CAPE COD (90 HIGH SCHOOL RD EXT, HYANNIS, MA 02601, (508)815-4007) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,320.

LOSS OF POWER ASSIST STEERING, COULD NOT CONTROL VEHICLE ON THE ROAD. STEERING WAS STICKY, NOT SMOOTH ROTATION OF STEERING WHEEL, HARD TO MAINTAIN A STRAIGHT LINE IT STARTED WHILE DRIVING ON THE HIGHWAY WITH A WARNING TO SERVICE STEERING NOW AND WHEN I TURNED OFF THE CAR TO LOOK AT IT, WHEN I STARTED IT BACK UP, I LOST ALL POWER STEERING ASSIST

THE POWER STEERING GOES IN AND OUT MAKING IT IMPOSSIBLE TO CONTROL WHEN IT HAPPENS. VERY DIFFICULT TO TURN THE WHEEL, ISSUE # 2 TEMPERATURE CONTROL GOES FROM SET TEMPERATURE TO FULL HEAT UNASSISTED. YOU CANNOT TURN THE HIGH TEMPERATURE SETTING OFF. IT IS UNBEARABLE TO DRIVE IN CAR WITH HEAT ON FULL BLAST. BOTH OF THESE ISSUES CAN HAPPEN IN MOTION OR WHEN STOPPED