NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
61 reportsClear category filter104,229 miles · Aug 10, 2020
Steering
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE STEERING WHEEL CEASED UPON PASSING A SEMI TRUCK AND THE STEERING WHEEL INDEPENDENTLY WENT INTO THE OFF POSITION. DUE TO THE FAILURE, THE CONTACT PUSHED THE PUSH START BUTTON SINCE HE ASSUMED THAT THE VEHICLE SHUTOFF DUE TO THE FAILURE. …
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TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE STEERING WHEEL CEASED UPON PASSING A SEMI TRUCK AND THE STEERING WHEEL INDEPENDENTLY WENT INTO THE OFF POSITION. DUE TO THE FAILURE, THE CONTACT PUSHED THE PUSH START BUTTON SINCE HE ASSUMED THAT THE VEHICLE SHUTOFF DUE TO THE FAILURE. THE CONTACT HAD TO USE EXCESSIVE FORCE TO STEER THE VEHICLE OFF TO THE SIDE OF THE ROAD. ONCE THE VEHICLE WAS PLACED INTO PARK, THE POWER STEERING FAULT WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE CONTACT INSPECTED THE VEHICLE AND FOUND NO ISSUES UPON INSPECTING THE ENGINE. UPON FURTHER INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) WHICH HE LINKED TO THE FAILURE. THE CONTACT LEFT THE VEHICLE ON THE SIDE OF THE HIGHWAY. THE CONTACT INITIALLY CALLED DAVID MCDAVID PLANO LINCOLN (3333 W PLANO PKWY, PLANO, TX 75075) WHERE THEY ACKNOWLEDGE THE RECALL AND STATED THAT THEY WOULD REPAIR THE VEHICLE FREE OF CHARGE. THE CALL DROPPED AND UPON CALLING THE DEALER BACK, THE CONTACT WAS TRANSFERRED TO RANDALL REED'S PRESTIGE FORD (3601 S SHILOH RD, GARLAND, TX 75041) WHERE HE WAS INFORMED THAT THERE WERE NO RECALL ON THE VEHICLE. THE CONTACT WAS THEN GIVEN AN ESTIMATE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 104,229.
NHTSA ODI #11344321
164,000 miles · Jun 1, 2020
Steering
LOSS OF POWER ASSIST STEERING, COULD NOT CONTROL VEHICLE ON THE ROAD. STEERING WAS STICKY, NOT SMOOTH ROTATION OF STEERING WHEEL, HARD TO MAINTAIN A STRAIGHT LINE IT STARTED WHILE DRIVING ON THE HIGHWAY WITH A WARNING TO SERVICE STEERING NOW AND WHEN I TURNED OFF THE CAR TO LOOK AT IT, WHEN I STARTED IT BACK UP, I LOST ALL POWER…
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LOSS OF POWER ASSIST STEERING, COULD NOT CONTROL VEHICLE ON THE ROAD. STEERING WAS STICKY, NOT SMOOTH ROTATION OF STEERING WHEEL, HARD TO MAINTAIN A STRAIGHT LINE IT STARTED WHILE DRIVING ON THE HIGHWAY WITH A WARNING TO SERVICE STEERING NOW AND WHEN I TURNED OFF THE CAR TO LOOK AT IT, WHEN I STARTED IT BACK UP, I LOST ALL POWER STEERING ASSIST. CAR IS AT THE DEALER NOW FOR A $2000 REPAIR. I CAN PROVIDE REPAIR BILL IN 2 OR 3 DAYS IF NEED. *TR
NHTSA ODI #11326778
52,624 miles · Jan 31, 2020
Steering
CERTAIN LINCOLN MKS 2013 HAVE RECALLS ON ELECTRIC POWER STEERING AND OTHERS DO NOT. UNFORTUNATELY THE ONE I OWN DOES NOT AND MY ELECTRIC POWER STEERING HAS WENT OUT AND SAYING POWER STEERING ASSIST FAULT. I WAS ON HWY 29 DOING ABOUT 60 MPH WHEN ALL OF A SUDDEN THE LIGHT COMES ON AND MY STEERING TIGHTENED ON ME.
NHTSA ODI #11306301
148,000 miles · Dec 15, 2019
Steering
CAR WAS PARKED WHEN I STARTED IT UP. I GOT A STEERING ASSIST FAULT MESSAGE. GUESS IT'S A COMMON PROBLEM WITH FORD'S EPAS. THEY SHOULD BE HELD ACCOUNTABLE LIKE TAKATA BECAUSE OF THE HUGE SAFETY RISK. ACCORDING TO FORD MY VIN ISN'T PART OF THE RECALL FOR THE SAME MODEL AND YEAR. RIDICULOUS.
NHTSA ODI #11289199
60,000 miles · Dec 12, 2019
Steering
I STARTED THE ENGINE, I HAD NO POWER STEERING, POWER STEERING FAULT LIT UP ON THE DASH. SHUT OFF CAR, RESTARTED ENGINE, POWER STEERING WAS RESTORED. IF THIS FAILURE OCCURS WHILE DRIVING DOWN THE ROAD, THE CAR IS NEAR IMPOSSIBLE TO STEER. I LOOKED UP RECALLS ON THIS VEHICLE, THERE IS ONE FOR CARS PRODUCED 9 MONTHS BEFORE MINE, BU…
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I STARTED THE ENGINE, I HAD NO POWER STEERING, POWER STEERING FAULT LIT UP ON THE DASH. SHUT OFF CAR, RESTARTED ENGINE, POWER STEERING WAS RESTORED. IF THIS FAILURE OCCURS WHILE DRIVING DOWN THE ROAD, THE CAR IS NEAR IMPOSSIBLE TO STEER. I LOOKED UP RECALLS ON THIS VEHICLE, THERE IS ONE FOR CARS PRODUCED 9 MONTHS BEFORE MINE, BUT MINE IS NOT INCLUDED IN THIS RECALL. THE SYMPTOMS ARE IDENTICAL, I SUSPECT THIS CAR SHOULD BE SUBJECTED TO THE RECALL AS WELL.
NHTSA ODI #11288607
106,000 miles · Sep 16, 2019
Steering
I WAS BACKING OUT OF A PARKING SPACE AND LOST ALL POWER STEERING. THE POWER STEERING ASSIST LIGHT CAME ON AND THE CAR CHIMED. THERE WAS A RECALL FOR THIS ISSUE FOR THE 2013 LINCOLN MKS, DATE RANGES, SEPTEMBER 7, 2010 - FEBRUARY 28, 2012. MY CAR WAS BUILT JANUARY 7, 2013. WILL THIS RECALL BE EXPANDED?
NHTSA ODI #11255812
107,300 miles · Sep 6, 2019
Steering
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING 10 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING ASSIST FAULT WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO BALDWIN MOTORS (LOCATED AT 1730 N HWY 190, COVINGTON, LA 70433, (800) 533-4308) WHERE IT WAS DIA…
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TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING 10 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING ASSIST FAULT WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO BALDWIN MOTORS (LOCATED AT 1730 N HWY 190, COVINGTON, LA 70433, (800) 533-4308) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 107,300.
NHTSA ODI #11253662
41,345 miles · Aug 15, 2019
Electronic Stability Control (esc)Service BrakesSteering
WAS PARKING CAR IN DRIVEWAY AND WHEN TRYING TO BACK INTO SPACE STERRING WHEEL BECAME EXTREMELY HARD TO MANEUVER.
NHTSA ODI #11244242
142,000 miles · Jul 29, 2019
Steering
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND COULD NOT BE TURNED. THE CONTACT DROVE TO AN UNKNOWN DEALER AND WAS INFORMED THAT THE POWER STEERING ASSIST FAILED. THE POWER STEERING ASSIST WAS NOT REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUM…
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TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND COULD NOT BE TURNED. THE CONTACT DROVE TO AN UNKNOWN DEALER AND WAS INFORMED THAT THE POWER STEERING ASSIST FAILED. THE POWER STEERING ASSIST WAS NOT REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 142,000.
NHTSA ODI #11240376
78,000 miles · Jul 19, 2019
Steering
STEERING WHEEL MAKES A LOUD NOISE (SQUEALING NOISE) WHILE DRIVING LEFT OR RIGHT VERY DIFFICULT TO MANEUVER STEERING WHEEL.
NHTSA ODI #11233274
Official recalls
7Aug 25, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Consequence & remedy
Consequence: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Dec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
Jun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Consequence & remedy
Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Jan 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2013 Ford Taurus vehicles manufactured December 1, 2009, to July 31, 2010, and 2011-2013 Lincoln MKS vehicles manufactured June 1, 2011, to October 31, 2011. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
Consequence & remedy
Consequence: If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Remedy: Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began March 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S02.
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jun 26, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Ford Explorer, Taurus, and Lincoln MKS vehicles manufactured November 29, 2012, through December 12, 2012. In the affected vehicles, with sufficient door openings and closings, the child safety locks may change from an activated position to a deactivated position without notice.
Consequence & remedy
Consequence: If the child lock is deactivated, the door could be unlocked and opened from the inside which could lead to personal injury to an unrestrained child.
Remedy: Ford will notify owners, and dealers will test the safety locks. If necessary, the locks will be replaced free of charge. The recall began on August 2, 2013. Ford's recall number is 13S07. Owners may contact the Ford customer relationship center at 1-866-436-7332.
May 31, 2013
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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