2018 Lincoln Mkc

The contact owns a 2018 Lincoln MKC. The contact stated that when the vehicle was cold-started, the vehicle shuddered, shook abnormally, and idled roughly. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle was still running rough after the engine had reached normal operating temperatures. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was coolant intrusion into the cylinders, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 49,000.

2018 Lincoln MKC with 112,700 miles hesitating with accelerating. There have been no check engine lights activated. Took to Ford dealership for inspection and they found coolant level low and confirmed shuddering/jerking when accelerating. Found that cylinder 1 misfiring and upon further inspection found coolant intrusion in cylinder 1. Recommended long block replacement. I found that this year model with Ford Ecoboost 2L engine has had frequent issues with the coolant leaking into cylinders due to poor design of this engine. Contacted Ford and asked for help with the cost to replace the engine block and was denied any assistance.

The contact owns a 2018 Lincoln MKC. The contact stated that there was a misfire coming from the engine while starting the vehicle. While inspecting the vehicle, the coolant level was extremely low. The check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed of coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 69,349.

1st Engine Failure Dec 2021 due to coolant intrusion and the long block engine needed to be replaced. After the repair I came to look at it & I found, Bolts were missing—including from the undercarriage, battery mount, & power steering reservoir, splash guard, inner wheel well shield. Tools (10mm Snap-on socket & unidentified loose bolts) were left inside the engine bay. The coolant hose came loose, which your team tried to charge $4,000 to fix, despite it being clearly related to poor installation of the engine. The engine mounts—normally last 10-14 yrs before needing to be replaced—suddenly failed. Wiring harnesses weren’t secured, not informed of new engine warranty coverage being only for 1 yr. 2nd Engine Failure (Dec 2024): Less than 22k miles later, the engine failed again—this time 4 months outside the so-called 1-yr warranty that I was never told about. Now, I’m expected to pay out of pocket for another engine, which would conveniently include a 3-yr warranty this time. Why wasn’t the 1st replacement engine covered under the same terms? Purchased with: 45,000 miles 1st engine failed at: 53,594 miles, Coolant hose/engine mount issues: 61,000 miles, 2nd engine failed at: 84,193 miles if inspection is needed, I have photos. It has been confirmed by northpark lincoln dealership. It was inspected by the manufacturer and other mechanics, not affiliated with dealership. No warning signs no warning lamps no codes thrown no nothing until the loss of acceleration and torque combined with the amount of white smoke coming out of the tailpipe in the middle of the summer. It was the only notification it was too late by that point the damage has been done. On both occasions, the exact same thing happened no warning lights no check engine lights no MIL lights, or codes thrown just simply a huge cloud of dust coming from the tailpipe, and you lose almost all power and acceleration. Symptoms appeared after the damage had been done so no way to tell that something wrong prior.

The contact owns a 2018 Lincoln MKC. The contact stated that when the vehicle was started, the side view mirrors folded inward. The contact was turned off and restarted the vehicle, but the mirrors remained in the folded position. The contact stated that after 20 minutes of turning the vehicle off and on, the mirrors unfolded. Additionally, the contact stated that the driver's side seat lumbar system was independently changing adjustments and was overriding the preset seat adjustments. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 61,000.

It was almost time for an oil change when the check engine light came on. The engine was idling roughly when the car was first started. I decided to take the car in early for the oil change and to get them to check the check engine light that’s when they told me of the known problem with the cracked engine block, and the engine coolant leaking into the engine. I took the car to another place for a second opinion and the mechanic told me he had repaired five of these vehicles recently. In my research, I have found that Ford was aware of this problem with Ford vehicles and Lincoln vehicles, but has not offered a solution to the problem. I don’t find a recall notice or anything Ford is doing about this problem, except replacing the engine, as instructed by Ford and charging me full price for the replacement of the engine. I would not have purchased this vehicle had I known of this problem. This vehicle has had every scheduled maintenance performed by the Lincoln dealership except two oil changes that were done at a Ford dealership.

The contact owns a 2018 Lincoln MKC. The contact stated while the vehicle was parked, the contact attempted to start the vehicle however, the message "Engine Coolant Over Temperature" was displayed, and the check engine warning light was illuminated. The vehicle was towed to a dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 92,000.

The contact owns a 2018 Lincoln MKC. The contact stated that an unknown warning light was illuminated. The vehicle was taken to an unknown dealer, where it was diagnosed that there was a misfire coming from ignition coil #3. The dealer replaced the ignition coils; however, the failure recurred several times. The vehicle was taken to the dealer, where the diagnostic trouble codes were cleared. Additionally, the contact stated that the vehicle was experiencing excessive coolant consumption. The contact stated while driving 30 MPH, the engine overheated. The contact pulled over to the side of the road. The contact then drove to the nearest Auto Zone, where coolant was added to the vehicle; however, the failure recurred a week later. The contact stated that the vehicle also experienced excessive fuel consumption. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 99,000.