2018 Lincoln Mkc

I own a 2018 Lincoln MKC equipped with the 2.0L EcoBoost engine. The vehicle currently has approximately 72,326 miles. The check-engine light initially illuminated and an OBD scan produced code P0303, indicating a misfire in Cylinder 3. No other diagnostic codes were reported. Following mechanical evaluation, all four spark plugs and ignition coils were replaced. Approximately 145 miles later, the check-engine light returned with the same P0303 code. The code was cleared to confirm recurrence, and approximately 111 miles later the check-engine light illuminated again. I subsequently took the vehicle to a Ford/Lincoln dealership for further diagnosis. The dealership determined that coolant is leaking into Cylinder 3 and advised that the required repair is replacement of the engine/long-block assembly, at an estimated cost of approximately $8,900. I have since learned that Ford issued Technical Service Bulletin 19-2346 addressing certain 2017–2019 Lincoln MKC vehicles equipped with the 2.0L EcoBoost engine that may exhibit coolant intrusion into the cylinders, an illuminated malfunction indicator lamp, and misfire diagnostic codes including P0303. The prescribed repair under the bulletin may require replacement of the long-block engine assembly. A search of NHTSA's recall database using my VIN does not presently identify my vehicle as subject to a safety recall for this coolant-intrusion condition. I am submitting this complaint so that NHTSA has a record of another 2018 Lincoln MKC 2.0L EcoBoost experiencing a dealer-confirmed coolant-intrusion failure consistent with Ford's published technical guidance. I am particularly concerned about whether this failure mode has safety implications and whether the population of potentially affected vehicles has been adequately identified. The vehicle had not exhibited significant drivability problems, rough cold starts, or other obvious warning symptoms before the recurring P0303 check-engine indication.

My engine failed. At the time I did not know this. I was driving to work, and although I knew I was not out of gas according to the gas gauge, I thought maybe something was wrong with the gauge when my Lincoln began to putter like when you are running out of gas. I was approaching a stop light in the left turn lane when the car died. Which could have caused a multi car pileup considering the intersection in my town I was at. I got the car to start again but it smelt terrible and started smoking from the exhaust. A white smoke. I was not far from work at all so I made it there and had a mobile mechanic come to look at it. Upon inspecting it, he found oil build up in my spark plugs. When he tested the compression there was no compression at all in cylinder 4. There were no prior indicators such as check engine lights or any other lights. I had just financed this vehicle not even 6 months prior so not only did being stuck at a busy intersection full of anxiety and praying no one hit me, it has caused tremendous financial hardship as I have still been faithfully making my loan payments and paying full coverage on the vehicle. And has left my husband and I without a vehicle. He works 50 minutes from where we live and I work 20mins from where we live and in opposite directions. I since found out there are class action lawsuits for this year,make,model, and engine. I contacted the only shop in my town which is a Ford Lincoln dealership about the issues and was informed that most likely the cost of repairs/replacement would be $10,000 and to contact Ford corporate. Which I did and was denied any sort of assistance with cost when they should have to cover the whole thing as it is a major safety issue. Let alone the financial burden their defective engines are placing on people such as myself. This could have caused a major car accident potentially resulting in severe injuries to myself and others. I did not know until now I could report these types of safety issues.

I am experiencing a coolant-intrusion problem with my 2018 Lincoln MKC, equipped with a 2.0L EcoBoost engine. The vehicle has only 63,900 miles. •The check-engine light repeatedly came on and went off over a two-week period. •A Lincoln dealer performed a diagnostic evaluation and identified the same problem reported in other Ford and Lincoln vehicles with this engine. •An independent automotive service provider confirmed the diagnosis and advised me that Ford had issued a service bulletin addressing this exact issue. •Both assessments indicated that the engine needs to be replaced. When I asked the dealer what could happen if I did not replace the engine, I was warned of serious safety risks, including a possible fire or complete engine failure. This is not a routine wear-and-tear issue; it appears to be a known design defect. The problem has reportedly led to class-action lawsuits and has left many vehicle owners facing significant repair costs without financial assistance. Ford/Lincoln has stated that it will not cover the cost of replacing my engine because the vehicle is no longer under warranty.

I am thoroughly disappointed and overwhelmed. My vehicle has 122,000 miles on it. Yes that may be considered many for some but this vehicle has been taken care of extensively and all routine scheduled maintenance has been performed. I purchased from Preston Ford in Pittsville, MD and the vehicle had 48000 miles as a used vehicle. I have had many minor issues,(fuel flap), A/C issues and 2 recalls for back up camera and the vehicle had a recall stating the car may catch on fire so don't park near other structures. Supposedly both recalls were taken care of by the seller of my vehicle. Now I am told I need a new engine, my engine light came on and I thought it was the purge valve assembly. Now this is my first Ford product so I am sad to report this. I still owe on this car and was told a new engine would cost about 10,000. I use the car for work and is my livelihood. I do not know who to contact and would hate to see someone else with this same experience. I feel if you take care of your vehicle it should get more than 122,000 miles.

Check engine light came on. Next day had a diagnostic run on it and found the coolant intrusion into cylinder 2. A new TSB 19-2208 was recommended. Talked with dealership and they advised to contact Ford Customer Care, who had Roadside Assistance come and pick up the 2018 Lincoln MKC and take to dealership. Dealership called to advise that the cost to me would be $9400!!!. Called Ford Customer Care again and was told that there is no recall or program to assist with repair, BUT....if enough people make a call in then down the road there "might" be a recall. My info will go to Corporate, however, being as the car is years, 9 months old --there probably won't be any help. My vehicle ONLY has 59, 300 miles on it.!!!! While it is NOT a customer issue, but a FORD issue, and FORD has replaced OTHER TSBs, this one doesn't seem have enough "call-ins" yet to get FORD's attention.

Ford is well aware of the scam and refuses to fix the faulty engine for millions of these vehicles. 2018 MKC is trash. Already rebuilt the engine, turbo is garbage and the coolant will continue to leak with new engine because it’s a flawed design. They are fully aware but greed is more important than safety or a satisfied customer. I pray the are held accountable eventually.

The check engine light came on and it would run rough when started. It was determined the number four cylinder head was cracked, allowing antifreeze to leak into the engine block. I bought the car new in January 2019. The problem appeared with under 57,000 actual miles. The car has always been serviced on time at the dealership. The cost to fix the problem with a new engine is approximately $10,000. I bought the car new so that I would not have problems. It is my only form of transportation. In researching, I have found this is a reoccurring problem on the echo boost four-cylinder engine since 2017. It didn’t matter whether it was low mileage or high mileage the cracks would appear. There had been a recall on later models, but no recall for the 2018. I believe it should be under recall.