2000 Lincoln Ls

TL*THE CONTACT OWNS A 2000 LINCOLN LS. WHILE TURNING INTO A PARKING LOT AT 30 MPH, THE VEHICLE UNEXPECTEDLY DROPPED TO THE GROUND. THE CONTACT LOOKED UNDER THE VEHICLE AND NOTICED THAT THE FRONT LOWER BALL JOINTS HAD FRACTURED. THE VEHICLE WAS TOWED TO HIS RESIDENCE AND HE DISCOVERED A RECALL FOR THE SAME FAILURE. THE DEALER INFORMED HIM THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE IS STILL CURRENTLY PARKED AT HIS HOME AND HAS NOT BEEN REPAIRED. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 120,000.

TL*THE CONTACT OWNS A 2000 LINCOLN LS. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT PASSENGER SIDE TIRE DETACHED FROM THE VEHICLE. THE FAILURE WAS CAUSED BY THE SEPARATION OF THE FRONT PASSENGER SIDE BALL JOINTS. THE DEALER HAS NOT BEEN NOTIFIED. THE MANUFACTURER STATED THAT HER VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 00V359001 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 183,000.

TL*THE CONTACT OWNS A 2000 LINCOLN LS. WHILE DRIVING 45 MPH, THE NUT FROM THE FRONT PASSENGER SIDE LOWER BALL JOINTS DETACHED FROM THE VEHICLE. THE CONTACT IS CONSTANTLY TIGHTENING THE NUTS, BUT THEY CONTINUE TO DETACH. THE FAILURE HAS BEEN ONGOING FOR QUITE SOME TIME. THE CONTACT DISCOVERED A RECALL; HOWEVER, THE DEALER STATED THAT THE VIN WAS NOT INCLUDED. SHE WILL HAVE TO REPAIR THE VEHICLE AT HER OWN EXPENSE. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 160,000.

I JUST WANTED TO MAKE YOUR ORGANIZATION AWARE OF THIS CONTINUED PROBLEM. ON THE 19TH OF DECEMBER 2007 MY DAUGHTERS EXPERIENCED A MAJOR BREAKDOWN WITH HER 2000 LINCOLN LS. SHE WAS SLOWING TO A STOP SIGN WHEN THE PASSENGER FRONT WHEEL COLLAPSED AND THE BODY OF THE CAR DROP ONTO THE TIRE. AFTER HAVING THE CAR TOWED TO A MIDAS SHOP IT WAS DISCOVERED THAT THE BALL JOINT NUT HAD WORKED ITS WAY OFF OF THE BOLT AND THE BOLT THEN BROKE UNDER THE PRESSURE. AFTER TALKING WITH THE MECHANIC STAFF AT THE MIDAS SHOP, (WHO HAD NEVER SEEN ANYTHING LIKE THIS), I DECIDED TO LOOK ON YOUR WEBSITE FOR POSSIBLE RE-CALL ISSUES FOR THIS PROBLEM. I WAS SURPRISED TO SEE THAT MORE THAN 83K OF THIS YEAR & MODEL VEHICLE HAD BEEN RE-CALLED. I THEN RAN MY DAUGHTER'S CAR'S VIN THROUGH THE SYSTEM ONLY TO FIND IT HAD NOT BEEN RE-CALLED. I WOULD AT THIS TIME LIKE TO REPORT THAT HER CAR AS I'M SURE OTHERS THAT WERE PRODUCED DURING THE SAME TIME HAS THE SAME DEFECT OR ASSEMBLY OVERSIGHT. THANKFULLY THIS INCIDENT DID NOT RESULT IN AN ACCIDENT I WOULD LIKE TO KNOW WHAT RECOURSE MILEAGE: 100677 RESPONSE FROM FORD MOTOR COMPANY; WE HAVE REVIEWED YOUR SITUATION, AND THERE ARE NO WARRANTIES, RECALLS OR CUSTOMER SATISFACTION PROGRAMS ON YOUR VEHICLE THAT WOULD PROVIDE ASSISTANCE FOR THIS REPAIR. *TR

TL*THE CONTACT OWNS A 2000 LINCOLN LS. WHILE DRIVING 35 MPH, THE BALL JOINT STUD FRACTURED AND A GAS LINE RUPTURED. THE CONTACT DISCOVERED NHTSA CAMPAIGN ID NUMBER 00V359001 (SUSPENSION:FRONT: CONTROL ARM:LOWER BALL JOINT); HOWEVER, THE FORD DEALER STATED THAT THE RECALL WAS CLOSED. HE FILED A COMPLAINT WITH FORD (CASE NUMBER 1626811557). THE CURRENT AND FAILURE MILEAGES WERE 82,000.

TL*THE CONTACT OWNS A 2000 LINCOLN LS. THE CONTACT WAS EXPERIENCING FAILURE WITH THE LOWER BALL JOINTS. HE HEARD A LOUD GRINDING AND SQUEAKING NOISE COMING FROM THE VEHICLE WHILE DRIVING 10 MPH. A MECHANIC AT AN AUTO REPAIR SHOP STATED THAT THE LOWER BALL JOINTS WERE "SHOT" AND COULD POSE A SERIOUS THREAT IF THEY WERE NOT REPLACED. THE MECHANIC ALSO STATED THAT THERE WAS A RECALL FOR THE FAILURE; HOWEVER, FORD STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V359001 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE CURRENT MILEAGE WAS 66,000 AND FAILURE MILEAGE WAS APPROXIMATELY 60,000. UPDATED 06/16/08 *BF

TL*THE CONTACT OWNS A 2000 LINCOLN LS. WHILE TURNING THE VEHICLE AT AN UNKNOWN SPEED, THE CONTACT HEARD A LOUD WRENCHING SOUND. SHE TOOK THE VEHICLE TO HER HUSBAND'S MECHANIC SHOP AND WAS INFORMED THAT THE FRONT DRIVER SIDE BALL JOINT FAILED. SHE CALLED THE DEALER TO INQUIRE ABOUT ANY RECALLS AND THEY STATED THAT NONE WERE AVAILABLE FOR HER VEHICLE. THE PURCHASE DATE AND POWERTRAIN WERE UNKNOWN. THE FAILURE MILEAGE WAS 43,100 AND CURRENT MILEAGE WAS 43,600.

TL*THE CONTACT OWNS A 2000 LINCOLN LS. WHILE DRIVING AT HIGH SPEEDS, THE VEHICLE VIBRATES. THERE IS UNEVEN WEAR ON BOTH FRONT TIRES AND THE VEHICLE PULLS TO THE SIDE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND DISCOVERED THAT THE FRONT LOWER BALL JOINTS, KNUCKLES, AND STABILIZER BAR NEEDED TO BE REPLACED. THIS VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V359001 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE VEHICLE WAS INSPECTED, BUT NOTHING WAS REPLACED OR REPAIRED. THE CURRENT MILEAGE WAS 113,575 AND FAILURE MILEAGE WAS 113,563. UPDATED 05/13/08. *LJ THE CONSUMER STATED THE VEHICLE PULLS HARD TO ONE SIDE, THERE IS A VIBRATION AND KNOCKING SOUND COMING FROM BOTH WHEELS. UPDATED

WHENEVER THERE IS A POTHOLE OR BUMPS IN THE ROAD, THERE IS A CLUNKING NOISE IN THE SUSPENSION. I WAS THE TOLD THE BALL JOINTS NEEDED REPLACING AND AN ALIGNMENT NEEDED. THIS WAS DONE BUT THE PROBLEM REMAINS. THIS IS ON A 2000 LINCOLN LS. THE PROBLEM FIRST OCCURRED AT AROUND 50,000 MILES. THE BALL JOINTS AND ALIGNMENT WERE DONE AT AROUND 190,000 MILES WITH NO DIFFERENCE IN THE CONDITION. *TR