2000 Lincoln Ls

TL*THE CONTACT OWNS A 2000 LINCOLN LS. WHILE BACKING OUT OF A PARKING SPACE, THE UPPER BALL JOINTS FAILED. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V359001 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT), ALTHOUGH THE FAILURES WERE IDENTICAL. THE CONTACT PAID FOR THE REPAIR WORK. THE FAILURE MILEAGE WAS 137,000 AND CURRENT MILEAGE WAS 138,000.

STEERING KNUCKLE BROKE WHILE DRIVING CAR - WAS RECALLED BY FORD IN 2000 FOR THIS VERY THING. FORD IS SAYING THE VEHICLE WAS REPAIRED BY THE FIRST OWNER BUT I DON'T THINK IT EVER WAS. FORD DEALER USED BY ME FOR REPAIR SAID THE OTHER ONE WAS ABOUT TO BREAK TOO. REPAIRED BOTH OF THEM. I COULD EASILY HAVE BEEN KILLED. HAD JUST PULLED OFF THE INTERSTATE. PROBABLY WOULD BE DEAD IF THIS HAD HAPPENED 5 MINUTES EARLIER. *TR

A HOLLOW THUNKING NOISE IN THE FRONT END OF MY LINCOLN LS LED ME TO SEEK A DIAGNOSIS AND REPAIR ESTIMATE FROM 3 MECHANICS, INCLUDING THE DEALERSHIP FROM WHICH THE CAR WAS PURCHASED. ALL 3 AGREED THAT THE BALL JOINTS AND SUSPENSION HAD FAILED TO AN EXTENT THAT THE CAR WAS "UNSAFE TO DRIVE." I USED THE MIDDLE ESTIMATE, OFFERED BY A HIGHLY REPUTABLE MECHANIC WHO SPECIALIZES IN HIGH END CARS, AND SPENT NEARLY $2000. THE REPLACEMENT PARTS INCLUDED 4 BALL JOINTS, 2 OUTER TIE RODS, AND 4 SWAY BAR LINKS. *TR

MY 2000 LINCOLN LS HAD A SAFETY RECALL REGARDING THE LOWER CONTROL ARM AND BALL JOINT ASSEMBLY IN 12/2000. MY VEHICLE WAS INSPECTED BY THE DEALER AT THAT TIME BUT NO REPAIR OR REPLACEMENT WAS DONE. IN 2004, I HAD THE VEHICLE REPAIRED FOR A SIMILAR ISSUE WITH THE SUSPENSION AND STEERING BUT THE DEALER DID NOT NOTIFY ME OF ANY RECALLS THAT COULD HAVE AFFECTED THE SUSPENSION. YESTERDAY, 10/08/2008, I BECAME AWARE OF THE RECALL FROM A RETAIL STORE AFTER TRYING TO GET MY CAR TO ALIGN PROPERLY, AFTER SEVERAL FAILED ATTEMPTS. I CONTACTED FORD CUSTOMER SERVICE AT (800) 392-3673 TO VERIFY IF THERE WAS A RECALL ON MY VEHICLE, IN WHICH THEY NOTIFIED ME THAT SOUTH POINTE LINCOLN MERCURY INC AT 945 MOTOR CITY DRIVE, COLORADO SPRINGS, CO 80905, INSPECTED THE VEHICLE IN 12/4/2000 BUT DID NOT REPAIR OR REPLACE ANY PARTS ON THE VEHICLE. I NOW HAVE AN UNSAFE VEHICLE THAT WANDERS ON THE ROAD WITH THE POTENTIAL OF MY ENTIRE FRONT SUSPENSION ASSEMBLY FALLING OFF IF I DRIVE THE CAR. *TR

TL*THE CONTACT OWNS A 2000 LINCOLN LS. WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT BALL JOINT FRACTURED AND THE FRONT END OF THE VEHICLE FELL TO THE GROUND. THE FRONT END WAS DAMAGED. THE ROAD CONDITIONS DID NOT HAVE POTHOLES AND WAS NOT A FACTOR. THE VEHICLE WAS TOWED TO A MECHANIC AND IS CURRENTLY BEING REPAIRED. NHTSA CAMPAIGN ID NUMBER 00V359001 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) IS RELATED TO THE FAILURE. THE FAILURE OCCURRED ON JULY 25, 2008, AND THE CONTACT HAS OWNED THE VEHICLE FOR ONE YEAR. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 46,000.

TL*THE CONTACT OWNS A 2000 LINCOLN LS. WHILE DRIVING 30 MPH, THE STUD ON THE LOWER BALL JOINTS FAILED AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE FRONT PASSENGER SIDE WHEEL DETACHED AND THE VEHICLE WAS TOWED TO HIS RESIDENCE. HE CALLED THE DEALER AND WAS ADVISED TO CALL FORD MOTOR COMPANY BECAUSE THEY WOULD PROVIDE HIM INFORMATION ABOUT NHTSA CAMPAIGN ID NUMBER 00V359001 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). FORD STATED THAT THE VEHICLE HAD PREVIOUSLY BEEN INSPECTED FOR THIS RECALL. THE CURRENT AND FAILURE MILEAGES WERE 74,000.

TL*THE CONTACT OWNS A 2000 LINCOLN LS. THE VEHICLE WAS TAKEN IN FOR ROUTINE MAINTENANCE AND THE CONTACT WAS INFORMED THAT THE FRONT DRIVER SIDE LOWER BALL JOINT NEEDED TO BE REPLACED. HE NOTICED THAT THE VEHICLE FELT DIFFERENTLY WHILE DRIVING A WEEK BEFORE THE FAILURE, BUT THERE WERE NO OTHER WARNING INDICATORS. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 00V359001 (SUSPENSION:FRONT: CONTROL ARM:LOWER BALL JOINT) IN 2000. THE CURRENT AND FAILURE MILEAGES WERE 65,100. UPDATED 08/04/08 *BF UDPATED