NHTSA owner reports · September 18, 2026 snapshot.
Back Over Prevention complaints
17 reportsClear category filterMileage unknown · Jul 26, 2023
Back Over Prevention
The contact owns a 2020 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 23V342000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware…
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The contact owns a 2020 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 23V342000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11534637
Mileage unknown · Jan 27, 2023
Back Over PreventionElectrical System
Camera blur during Reverse
NHTSA ODI #11503926
Mileage unknown · Jun 22, 2022
Back Over Prevention
The rear video camera when I attempted to back up failed and no rear video image just a blue screen. This happened today (06/22/2022).
NHTSA ODI #11470560
Mileage unknown · May 20, 2022
Back Over Prevention
Vehicle had recall 21V735 completed. Rear camera fail/blue screen both when engaged in reverse and using camera button. Failure resulted in warning messages of reverse brake assist unavailable. Video taken showing current software version while parked and camera failure for proof and uploaded to manufacture social media account …
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Vehicle had recall 21V735 completed. Rear camera fail/blue screen both when engaged in reverse and using camera button. Failure resulted in warning messages of reverse brake assist unavailable. Video taken showing current software version while parked and camera failure for proof and uploaded to manufacture social media account in direct message. Additionally, local FMCO dealership was called to ask if can bring in for troubleshooting while error was occurring before closing. Dealership stated to make service appointment that was approximately 9 business days later. Camera has been operational since recorded incident but vehicle not taken for servicing due to unavailable loaner vehicle.
NHTSA ODI #11465363
Mileage unknown · Mar 30, 2022
Back Over Prevention
The camera often turns blue/black when backing up.
NHTSA ODI #11458932
7,529 miles · Apr 26, 2021
Back Over Prevention
TL* THE CONTACT OWNS A 2020 LINCOLN CORSAIR. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE ELECTRICAL SYSTEM FAILED TO OPERATE AS NEEDED. THE CONTACT STATED THAT THE BACK-UP CAMERA WOULD MALFUNCTION ALONG WITH OTHER ELECTRICAL COMPONENTS IN THE VEHICLE. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS WERE ILLUMINATED. T…
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TL* THE CONTACT OWNS A 2020 LINCOLN CORSAIR. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE ELECTRICAL SYSTEM FAILED TO OPERATE AS NEEDED. THE CONTACT STATED THAT THE BACK-UP CAMERA WOULD MALFUNCTION ALONG WITH OTHER ELECTRICAL COMPONENTS IN THE VEHICLE. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO WEST HERR FORD LINCOLN SERVICE (10 CAMPBELL BLVD, GETZVILLE, NY 14068) WHERE IT WAS DIAGNOSED WITH RODENTS CHEWING SOME OF THE ELECTRICAL WIRING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE PLASTIC COVERING THE ELECTRICAL WIRING WAS SOY BASED WHICH BECAME AN ATTRACTANT TO THE RODENTS. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,529.
NHTSA ODI #11414033
6,000 miles · Aug 8, 2020
Back Over Prevention
MY CAMERA STOPPED WORKING MULTIPLE TIMES. ERROR CONTACT DEALERSHIP. CAMERA SCATTERED SCREEN. SYSTEM DELETES SAVED SETTINGS. MIRROR. I ADJUSTED IT FOR MYSELF. THEN THE MIRRORS AUTOMATICALLY CLOSED THE DRIVER MIRROR CRACKED.
NHTSA ODI #11344018
Official recalls
16Mar 3, 2026
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.
Consequence & remedy
Consequence: Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.
Mar 3, 2026
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
Oct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Consequence & remedy
Consequence: An electrical short circuit can increase the risk of a fire.
Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Aug 8, 2025
Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Corsair vehicles. Water may enter into the rearview camera connectors, which can cause the rearview camera image not to appear on the display or display a distorted image.
Consequence & remedy
Consequence: A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera harness and rearview camera, free of charge. Owner notification letters were mailed May 1, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S83.
Jun 27, 2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Consequence & remedy
Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
May 23, 2025
Ford Motor Company (Ford) is recalling certain 2020-2023 Lincoln Aviator and Lincoln Corsair vehicles equipped with a Revel Audio System that were repaired incorrectly under recall 22V-953. When the driver's seat belt is not buckled and the vehicle is started, the seat belt warning system may activate the audible warning chime for an insufficient amount of time of less than 4 seconds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: An audible warning chime that does not properly alert of an unbelted seat belt can increase the risk of injury during a crash.
Remedy: Dealers will update the audio control module software, free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C18.
Mar 14, 2025
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.
Consequence & remedy
Consequence: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.
Jan 31, 2025
Ford Motor Company (Ford) is recalling certain 2021 Expedition, 2021-2022 Super Duty F-250, F-350, F-450, F-550, F-600, and 2020-2022 Lincoln Corsair vehicles. The rearview camera may display a blank or distorted image.
Consequence & remedy
Consequence: Rearview camera failure can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera as necessary, free of charge. Owner notification letters were mailed September 18, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S05.
Nov 8, 2024
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
May 12, 2023
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Consequence & remedy
Consequence: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.
Jan 23, 2023
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Consequence & remedy
Consequence: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.
Dec 23, 2022
Ford Motor Company (Ford) is recalling certain 2020-2023 Lincoln Aviator and 2020-2022 Lincoln Corsair vehicles equipped with a Revel Audio System. When the driver's seat belt is not buckled and the vehicle is started, the seat belt warning system may activate the audible warning chime for an insufficient amount of time of less than 4 seconds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: An audible warning chime that does not properly alert of an unbelted seat belt can increase the risk of injury during a crash.
Remedy: Dealers will update the audio control module software, free of charge. Owner notification letters were mailed February 7, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22C35.
Sep 22, 2021
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
Consequence & remedy
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.
Additional source detail variants (2)
Back Over Prevention:software
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.
Back Over Prevention: Sensing System: Camera
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.
Sep 23, 2020
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence & remedy
Consequence: Reduced rearward visibility can increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Sep 10, 2020
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Consequence & remedy
Consequence: Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.
Aug 10, 2020
Ford Motor Company (Ford) is recalling certain 2020 Lincoln Corsair vehicles. There may be insufficient clearance between the rear coil springs and the rear toe link brackets possibly allowing the components to make contact, resulting in the coil springs breaking.
Consequence & remedy
Consequence: A fractured rear coil spring can affect vehicle handling. Additionally, a broken rear coil spring may separate from the vehicle and potentially become a road hazard. Either scenario can increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect for proper clearance between the toe link bracket and coil spring. If necessary, the toe link bracket edge will be trimmed according to the service procedure and a new coil spring will be installed, free of charge. The recall began November 4, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S41.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ21002 · Rearview Camera Fmvss 111 Noncompliance
Opened Aug 3, 2021 · No close date supplied
Status: open (inferred from source dates) · Back Over Prevention: Sensing System: Camera
On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility. Ford's recall described the noncompliance as insufficient electrical conductivity within the printed circuit board (PCB) internal to the camera leading to intermittent rearview camera operation. The supplier of the cameras was Magna Electronics.According to Ford's chronology in the Part 573, during the period February-April 2020, Ford identified and monitored warranty claims pertaining to intermittent or inoperative rearview cameras. Ford reviewed supplier product changes, focusing on changes introduced by the supplier in the October-November 2019 time frame. The Part 573 stated that the issue was brought to Ford's Critical Concerns Review Group (CCRG) for review on May 12, 2020.On July 7, 2020, NHTSA's Vehicle Research and Testing Center (VRTC) informed the Office of Defects Investigation (ODI) of a trend of MY 2020 Escape vehicles with rearview camera malfunctions. ODI contacted Ford the next day, providing five Vehicle Owner Questionnaires (VOQs) alleging inoperative rearview cameras. On July 15, 2020, Ford met with NHTSA to discuss the rearview camera issue. In a subsequent August 24, 2020 meeting, ODI and NHTSA's Office of Vehicle Safety Compliance (OVSC) met with Ford to discuss the recall status and additional VOQs. Ford presented rate and scope data for many of its MY 2020 products during the August 2020 meeting indicating high failure rates for certain models.This RQ is being opened to investigate both the timeliness and scope of Ford's rearview camera recall (20V-575), and Ford's compliance with reporting requirements.The subject reports referenced in the opening resume are identified by the following ODI reference numbers which can be reviewed at NHTSA.gov: 11349813, 11344126, 11342696, 11341486, 11340254, 11337274, 11331444, 11330875, 11329235, 11316960, 11343521, 11341884, 11337226, 11344018, and 11339573.
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