2017 Lincoln Continental

My car has had 1 or all 4 of the outside door latches fail for 3-4 times now over its lifetime. Only under warranty for 10 years or 100k miles. Very expensive repair, at $1500 for 1 latch, or $5500 for all 4. This is almost the value of the whole car now. This happens to ALL Lincoln Continentals and is very infamous & common for them & should be a lifetime recall warranty item for safety. Also, both Catalytic convertor show to be failing within 150k-165k miles which is way too soon. And another very expensive fix.

THE FRONT RIGHT DOOR DOES NOT CLOSE. THE DOOR SWINGS OPEN AND DOES NOT LATCH CREATING A SAFETY ISSUE FOR THE PASSENGER RIDING IN THE FRONT SEAT. MY CAR IS PRESENTLY AT PLANET FORD IN HOUSTON TEXAS WHERE THEY ARE CHARGING ME $2000 FOR THE REPAIR, WHICH I FEEL IS NOT MY FAULT FOR THIS DEFECTIVE ISSUE. THIS PROBLEM DID OCCUR EARLIER BUT WE WERE ABLE TO CORRECT IT BY CLICKING THE LOCK. THAT IS NO LONGER WORKING FOR US, SO WE TOOK IT IN FOR REPAIRS.

The driver side rear passenger door would not latch closed and had to be secured to drive to dealer through the use of a seat belt through the inside door handle. This occurred at approximately 79,000 miles. This repair was not covered by dealer. This was a latch and motor repair of $1,000, also caused an expense of an additional $550 to me of a rental car as dealer did not get a part for 6 days. Lincoln Concierge could care less, just awful customer relations from Ford/Lincoln.

Defective E-Latch (press button activated door latch), rear passenger side door. The button is defective- subject to recall, however, my VIN not included. In addition to the defective button installed on our car; this car has a safety design defect in that the manufacturer has not provided the rear passengers a mechanical means of escape in the event of an accident and the button malfunctions or is defective (as is the case with our vehicle). The manufacturer provides such a latch for the front seat passengers. But apparently had no concern for the safety of the rear passengers. I called Lincoln and alerted them to my concerns- they refused to replace my defective button (car out of warranty and not subject to the VIN specific recall) and similarly were unconcerned regarding my concerns over the hazards presented by the negligent design. All of these cars should be recalled and those E-Latches replaced and the rear doors retrofitted with an emergency mechanical latch.