1997 Lincoln Continental

THE INSIDE LIGHTS OF MY 1997 LINCOLN CONTINENTAL WHICH WAS PURCHASED ON FEB. 28, 1997, STARTED COMING ON WHILE WE WERE DRIVING THE CAR AND WOULDN'T GO OUT. IT ALSO OCCURRED WHEN WE TURNED OFF THE CAR. WE WOULD TURN OFF ONE INSIDE LIGHT AND ANOTHER WOULD COME ON AND WE HAD TO PLAY AROUND WITH IT TO TRY TO GET IT OFF. THIS RESULTED IN OUR BATTERY BEING DRAINED SEVERAL TIMES. WE TOOK IT TO A REPAIR SHOP AND ON 1-19-05 THEY HAD TO REPLACE THE LIGHT CONTROL MODULE, THE PART ALONE COST US $556.42 AND AN ADDITIONAL $90 TO FIND OUT THAT THE MODULE WAS BAD AND HAD TO BE REPLACED. OUR MECHANIC ADVISED US THAT THERE HAD BEEN SAFETY RECALLS ON THE LIGHT CONTROL MODULES FOR 1995 AND 1996 LINCOLN CONTINENTAL CARS LIKE OUR'S AND THEY EXPECTED THAT A SIMILAR SAFETY RECALL SHOULD BE DONE FOR THE 1997 LINCOLN CONTINENTAL WHICH IS THE ONE WE OWN. THE PROBLEM BEGAN OCCURING THIS PAST SUMMER AROUND JULY 2004 AND HAS CONTINUED ON NUMEROUS OCCASIONS WHERE WE HAVE HAD TO JUMP START THE CAR FOR A TEMPORARY FIX. *AK

COMPLAINT AGAINST MOTOR CRAFT REPLACEMENT PARTS. THIS IS THE SECOND TIME I HAVE RECEIVED DEFECTIVE PARTS FROM MOTOR CRAFT. I PRESENTLY HAVE A 97 LINCOLN CONT. AND RECENTLY HAD MY A/C CONDENSER REPLACED ALONG WITH A TUNE-UP. IN THE PROCESS, THE THERMOSTAT WAS REPLACED. IT WAS A GENUINE MOTOR CRAFT PART. AFTER INSTALLATION, THE CAR OVERHEATED BECAUSE THE NEW THERMOSTAT WAS DEFECTIVE. MY MECHANIC REPLACED IT WITH ANOTHER NEW THERMOSTAT AND THE CAR OVER HEATED AGAIN. THE SECOND THERMOSTAT WAS FAULTY. THE MECHANIC WAS NOT UPSET BECAUSE HE STATED FORD/LINCOLN PAYS MECHANICS FOR LABOR WHENEVER A REPLACEMENT PART IS DEFECTIVE. SO, MECHANICS DON'T CARE, ONLY THE CONSUMER SUFFERS. ONE MECHANIC ADMITTED THIS HAPPENS QUITE OFTEN, THE SUPPLY PEOPLE WILL SIMPLY PLACE A DEFECTIVE PART BACK ON THE SHELF. THE RESULT IS DEALERS WANT TO DISCOURAGE PEOPLE FROM REPAIRING FORDS/LINCOLNS BY MAKING CONSUMERS GO BACK FOR REPEATED SERVICE CALLS (MOTOR CRAFT THERMOSTAT). *NM

BRAKE LINES WERE SO CORRODED THAT THEY FAILED, LEAVING ME WITHOUT BRAKES. MY MECHANIC CONTACTED FORD TO GET REPLACEMENT BRAKE LINES AND WAS TOLD THAT THEY ARE NOT MANUFACTURED ANYMORE. MY MECHANIC HAD TO MANUFACTURE HIS OWN BRAKE LINES. CAUSE OF THE LINE FAILURE SEEMS TO BE PROXIMITY TO THE MUFFLER CAUSING HEAT AND WATER TO CORRODE THE LINES. I HAVE THE OLD BRAKE LILNES AVAILABLE FOR INSPECTION.*AK

REARVIEW MIRROR WAS DARK AND CONSUMER WAS UNABLE TO SEE. MIRROR HAD AN AUTOMATIC DIMMER PROCESS IN WHICH THE MATERIAL FADED INTO THE MIRROR. THIS CAUSED POOR VISIBILITY. CONSUMER DRIVE VEHICLE TO DEALER, AND MECHANIC INFORMED CONSUMER THAT THIS VEHICLE WAS NOT ON RECALL, AND WARRANTY EXPIRED. CONSUMER HAD TO PAY FOR PARTS AND LABOR. *AK

WHILE DRIVING A NOISE CAME FROM THE STEERING WHEEL WHEN MAKING A RIGHT TURN. ALSO, VEHICLE HAD TO BE STARTED SEVERAL TIMES BEFORE POWER ASSIST PUMP WOULD OPERATE. CONSUMER STATED THAT VEHICLE HAD BEEN REPAIRED ON TWO SEPARATE OCCASIONS UNDER TSB 6092661. DEALER REFUSED TO REPAIR THE VEHICLE AGAIN BECAUSE THE WARRANTY EXPIRED. *AK *MR