2025 Lexus Tx

In March 2025, pulling out from parking lot into traffic and accelerated but vehicle slowly moved forward even though accelerator pedal was more than halfway down. Luckily, the oncoming vehicle had time to slow down and avoid hitting my vehicle. This is the same problem that Toyota Grand Highlander Platinum owners have been experiencing. This is a safety hazard especially when your accelerating into traffic and the vehicle basically craws forward.

On 9/24/2025, while stopping in front of house to back into driveway, main 14 inch display screen went blank. The forward camera was not displayed. Upon putting vehicle in Reverse gear, display screen remained blank and no reverse camera was displayed. After shifting vehicle into Park, display screen continued to be blank not showing main control interface. Main 14 inch display screen failure. Loss of forward, surround and reverse cameras. Loss of control display.

DUE TO THE FRONT GRILL HAVING LARGE GAPS THE AC CONDENSER IS LEAKING DUE TO IMPACT FROM DEBRIS SAFETY IS NON-DRIVABLE LIVING IN ARIZONA DRIVING CHILDREN AT 100-110 DEGREES IN THE SUMMER AND CAR LESS THAN 6 MONTHS OLD LEXUS DEALER IN CHANDLER ARIZONA STATED THEY HAVE SEEN OTHER INCIDENCES OF ROCKS AND DEBRIS ON HIGHWAY CAUSING A LEAK IN THE AC CONDENSER. NO WARNING LIGHTS THE FERON WAS LEAKING OR LOW!

Air Conditioner Condenser failed after only 12,000 miles on a brand new 2025 Lexus TX 350 Vehicle. Leak caused AC to only blow hot air. After having the vehicle serviced, the Service Advisor indicated that the condenser had a leak which was cause by road debris and would not be covered under the warranty or purchased additional extended warranty. The vehicle is exclusively driven on highway and paved roads. Researching the symptoms, many other now frustrated Lexus Owners are complaining about the same issues and lack of Lexus Support. The placement of the condenser behind the wide- open grill, make the condenser prone to failure. Repair cost estimated at over $2,000 for a $70,000 car, less than 6 months old.

The vehicle looses power and hesitates to accelerate from a stop start. This happens when The HV Battery State of Charge (SOC) is below 30%. •The vehicle is in catalyst warm-up mode (cold start). The Motor Generator (MG) is in charge mode. As a result of this scenario I have almost been T boned 3 times while attempting a left turn from my home across a dual carriage lane. And again nearly rear ended because of the lack of power or hesitation. To me this is a big safety concern that Lexus do not have a credible fix for.

Vehicle Information Make: Lexus Model: TX350 Luxury Year: 2025 Mileage: 580 miles VIN: [XXX] Summary of Complaint At just 580 miles, my brand-new Lexus TX350 Luxury's AC failed on first use. I heard hissing and saw oil residue under the hood. The Clearwater, FL dealership diagnosed it as a punctured AC condenser due to “road debris” and quoted $2,000 to repair. The car had no visible damage, and I asked to keep the part for independent analysis but was denied—despite offering to pay in full. Photos show the vehicle in flawless condition. Lexus initially refused warranty coverage and claimed a front tire may have kicked up a rock, despite all tires being behind the grille. Eventually, after repeated contact with Lexus corporate and both dealerships (in Jacksonville and Clearwater), they agreed to cover the repair—but still refused to return the damaged part. Several service advisors admitted this issue is common. The condenser appears unprotected behind the grille, making it vulnerable to debris. Given the low mileage and lack of damage, this points to a design flaw. Lexus’s inconsistent handling and denial of access to the part raise concerns. Request for Investigation Please investigate this as a potential systemic design defect. The vulnerability of the AC condenser can lead to repeat failures and high repair costs, especially in hot climates where AC is essential. Lexus has asked one owner if he would agree to being a guinea pig and allow them to add a screen behind the grill. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)