Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 13 of 15 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Air Bags. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
5 crash reports0 fire reports2 injury reports
What owners actually said
15 reports
3,600 miles · Aug 13, 2014
Air BagsService BrakesCrash
TL* THE CONTACT OWNS A 2014 LEXUS RX350. WHILE ATTEMPTING TO PARK THE VEHICLE, THE BRAKE PEDAL FAILED TO RESPOND WHEN IT WAS DEPRESSED. THE FAILURE CAUSED THE CONTACT TO CRASH THE VEHICLE INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO AN INDEPEN…
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TL* THE CONTACT OWNS A 2014 LEXUS RX350. WHILE ATTEMPTING TO PARK THE VEHICLE, THE BRAKE PEDAL FAILED TO RESPOND WHEN IT WAS DEPRESSED. THE FAILURE CAUSED THE CONTACT TO CRASH THE VEHICLE INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE SPEED WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 3,600.
NHTSA ODI #10621989
3,000 miles · Jul 25, 2014
Visibility
TL* THE CONTACT OWNS A 2014 LEXUS RX350. THE CONTACT STATED THAT THERE WAS A DISTORTION ON THE WINDSHIELD THAT CAUSED THE CONTACT TO BECOME PHYSICALLY ILL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS ADVISED TO THE CONTACT THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPRO…
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TL* THE CONTACT OWNS A 2014 LEXUS RX350. THE CONTACT STATED THAT THERE WAS A DISTORTION ON THE WINDSHIELD THAT CAUSED THE CONTACT TO BECOME PHYSICALLY ILL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS ADVISED TO THE CONTACT THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
NHTSA ODI #10616257
3,500 miles · Jul 3, 2014
Air BagsService BrakesCrash
TL * THE CONTACT OWNS A 2014 LEXUS RX350. WHILE DRIVING 5 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT CRASHED INTO A LIGHT POLE, WHICH THEN FELL ONTO THE WINDSHIELD AND THE HOOD OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED, BUT THE CONTACT WAS UNINJURED. A POLI…
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TL * THE CONTACT OWNS A 2014 LEXUS RX350. WHILE DRIVING 5 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT CRASHED INTO A LIGHT POLE, WHICH THEN FELL ONTO THE WINDSHIELD AND THE HOOD OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED, BUT THE CONTACT WAS UNINJURED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 3,500. UPDATED 08/19/14*LJ THE LIGHT POLE BOUNCED OFF THE VEHICLE, AND FELL IN THE STREET. UPDATED 08/21/14
NHTSA ODI #10607987
2,200 miles · May 20, 2014
Suspension
2.5 MONTHS OLD WITH 2200 MILES HAS A LEAKY FRONT RIGHT SHOCK. THE DEALER SAYS THE SHOCKS ARE ON BACK ORDER NATIONWIDE AND IT WILL TAKE 2 WEEKS TO GET THE PART. IT SOUNDS LIKE A POSSIBLE RECALL PROBLEM. THEY WILL REPLACE IT UNDER WARRANTY NOW, BUT THIS MAY HAPPEN AGAIN RIGHT AFTER THE WARRANTY RUNS OUT. CAR FEELS UNSAFE …
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2.5 MONTHS OLD WITH 2200 MILES HAS A LEAKY FRONT RIGHT SHOCK. THE DEALER SAYS THE SHOCKS ARE ON BACK ORDER NATIONWIDE AND IT WILL TAKE 2 WEEKS TO GET THE PART. IT SOUNDS LIKE A POSSIBLE RECALL PROBLEM. THEY WILL REPLACE IT UNDER WARRANTY NOW, BUT THIS MAY HAPPEN AGAIN RIGHT AFTER THE WARRANTY RUNS OUT. CAR FEELS UNSAFE TO DRIVE, BUT THE DEALER INSISTS IT IS SAFE. THE NOISE AND ROUGH HANDLING IS MORE NOTICEABLE IN LOW SPEEDS, BUT IT IS FELT AT ALL SPEEDS. THE PROBLEM STARTED ON SATURDAY AND GOT MUCH WORSE BY MONDAY. *TR
NHTSA ODI #10592861
1,700 miles · Jan 16, 2014
Electrical SystemStructureInjury
TL* THE CONTACT OWNS A 2014 LEXUS RX350. THE CONTACT STATED THAT SHE OPENED THE LIFT GATE WITH THE AUTOMATED BUTTON TO GIVE A PASSENGER ACCESS TO THE REAR. THE CONTACT ACCIDENTALLY DEPRESSED THE AUTOMATED BUTTON FROM INSIDE OF THE VEHICLE AND THE LIFE GATE SLAMMED ON THE PASSENGER'S HEAD, CAUSING HIS SCALP TO BECOME SPLIT OPEN. …
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TL* THE CONTACT OWNS A 2014 LEXUS RX350. THE CONTACT STATED THAT SHE OPENED THE LIFT GATE WITH THE AUTOMATED BUTTON TO GIVE A PASSENGER ACCESS TO THE REAR. THE CONTACT ACCIDENTALLY DEPRESSED THE AUTOMATED BUTTON FROM INSIDE OF THE VEHICLE AND THE LIFE GATE SLAMMED ON THE PASSENGER'S HEAD, CAUSING HIS SCALP TO BECOME SPLIT OPEN. THE PASSENGER WAS TRANSPORTED TO THE HOSPITAL WHERE THREE STAPLES WERE USED TO CLOSE HIS HEAD INJURY. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,700. UPDATED 04/29/14*LJ
NHTSA ODI #10560238
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2014 Lexus RX350 Problems, Complaints & Recalls | Skip That Year