← New search

2011 Lexus RX350

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2011 Lexus RX350 do not stand out strongly from the model-year median of 29.5.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
Compare all RX350 years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

26 reports with mileage · 4 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Service Brakes. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

15 crash reports2 fire reports8 injury reports

What owners actually said

30 reports
31,000 miles · Mar 16, 2013
Air BagsCrashInjury

WE WERE STOPPED FOR A RED LIGHT IN A LEFT TURN LANE. AT 9;30 AT NIGHT THE LIGHT IS SLOW TO CHANGE. IN ABOUT 2 MINUTES IT TURNED GREEN. I COULD SEE CARS STOPPING IN THE LANES. I PULLED OUT ONLY TO BE HIT BY ANOTHER VEHICLE IN THE FRONT END. FHP ESTIMATED HIS SPEED AT 50MPH. MY AIRBAGS DID NOT DEPLOY. OUR SEAT BELTS NEVER GA…

Read full complaint

WE WERE STOPPED FOR A RED LIGHT IN A LEFT TURN LANE. AT 9;30 AT NIGHT THE LIGHT IS SLOW TO CHANGE. IN ABOUT 2 MINUTES IT TURNED GREEN. I COULD SEE CARS STOPPING IN THE LANES. I PULLED OUT ONLY TO BE HIT BY ANOTHER VEHICLE IN THE FRONT END. FHP ESTIMATED HIS SPEED AT 50MPH. MY AIRBAGS DID NOT DEPLOY. OUR SEAT BELTS NEVER GAVE AN INCH IN THE CRASH, KEEPING US BACK AGAINST THE SEAT. THE VEHICLE WAS A TOTAL LOSS. THE IMPACT CRUSHED ITEMS BACK TO THE FIRE WALL. ON THE LEFT SIDE(SITTING IN THE VEHICLE) WHERE THE BATTERY SITS, THE POLICE, NOR THE IMS COULD UNDERSTAND WHY THE AIR BAGS DID NOT DEPLOY. WAS THE CRASH SO HARD AND FIERCE, THE SYSTEM WAS BYPASSED SOMEHOW? THE INJURIES WE SUFFERED WERE SEVERE CHEST PAIN FROM THE SEAT BELT AND MY RIGHT HAND JAMMED INTO SOMETHING, BREAKING SMALL BLOOD VESSELS AND SWELLING. THIS IS MARCH 16 AND I AM STILL EXPERIENCING DISCOMFORT IN THE HAND. WHEN YOU LOOK AT THE CAR, IT IS A SMALL MIRACLE WE DID NOT RECEIVE GREATER INJURIES. WE THANK OUR GOD AND HIS SON, JESUS, FOR THAT. YOU HAVE TO TAKE YOUR HAT OFF TO THOSE SEAT BELTS, TOO. CAN SOMEONE COME UP WITH A GOOD REASON THE SEAT BELTS DID NOT WORK. I HAVE SEVERAL PHOTOS OF THE VEHICLE. I CANNOT FIND THE VIN NUMBER. *TR

NHTSA ODI #10503249

18,000 miles · Aug 31, 2012
Service BrakesCrashInjury

TL* THE CONTACT OWNS A 2011 LEXUS RX350. THE CONTACT STATED THAT WHILE ENTERING A PARKING SPOT, THE BRAKES FAILED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS NOT DESTROYED AND THE CONTACT SUSTAINED MINOR INJURIES. THE VEHICLE WAS TOWED TO A COLLISION CENTER WHERE THE CAUSE OF THE FAILURE WAS UNABLE TO…

Read full complaint

TL* THE CONTACT OWNS A 2011 LEXUS RX350. THE CONTACT STATED THAT WHILE ENTERING A PARKING SPOT, THE BRAKES FAILED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS NOT DESTROYED AND THE CONTACT SUSTAINED MINOR INJURIES. THE VEHICLE WAS TOWED TO A COLLISION CENTER WHERE THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 18,000. THE VIN WAS UNAVAILABLE.

NHTSA ODI #10473177

10,000 miles · Aug 13, 2012
Service BrakesStructureVehicle Speed ControlCrash

TURNED INTO PARKING SPACE. CAR BEGAN ACCELERATING ON ITS OWN. I APPLIED THE BRAKES CONTINUOUSLY, THREW THE CAR INTO PARK TO NO AVAIL. THE CAR JOLTED FORWARD, CRASHING INTO THE STOREFRONT, BREAKING GLASS WINDOWS. THE (APPROX) 2 FEET OF BLOCK WALL STOPPED THE CAR. THE VEHICLE WAS NOT IN MY CONTROL IN SPITE OF ALL EFFORT TO BRING …

Read full complaint

TURNED INTO PARKING SPACE. CAR BEGAN ACCELERATING ON ITS OWN. I APPLIED THE BRAKES CONTINUOUSLY, THREW THE CAR INTO PARK TO NO AVAIL. THE CAR JOLTED FORWARD, CRASHING INTO THE STOREFRONT, BREAKING GLASS WINDOWS. THE (APPROX) 2 FEET OF BLOCK WALL STOPPED THE CAR. THE VEHICLE WAS NOT IN MY CONTROL IN SPITE OF ALL EFFORT TO BRING THE CAR TO A STOP. HAD SOMEONE BEEN WALKING ON THE SIDEWALK IN FRONT OF THE STORE (SALON), I WOULD HAVE BEEN POWERLESS TO KEEP FROM INJURING OR KILLING THEM. THIS WAS NOT DRIVER ERROR. I WAS FULLY "IN THE MOMENT," AND AWARE OF WHAT WAS HAPPENING. *TR

NHTSA ODI #10470336

12,500 miles · Jul 2, 2012
Power TrainStructureVehicle Speed ControlCrashInjury

I WAS STOPPED AT A RED LIGHT. THE CAR FELT LIKE IT JUMPED / ACCELERATED FROM NOWHERE, AND I COLLIDED WITH THE VEHICLE IN FRONT OF ME IN A REAR-END COLLISION. DAMAGED CAUSED TO MY ENTIRE FRONT END AND THE OTHER VEHICLES BACK END. IMPACT SPEED IS UNKNOWN BUT IT FELT LIKE 5-10MPH AND DEFINITELY NOT A ROLL-HIT OR A BUMP OF A HIT. I …

Read full complaint

I WAS STOPPED AT A RED LIGHT. THE CAR FELT LIKE IT JUMPED / ACCELERATED FROM NOWHERE, AND I COLLIDED WITH THE VEHICLE IN FRONT OF ME IN A REAR-END COLLISION. DAMAGED CAUSED TO MY ENTIRE FRONT END AND THE OTHER VEHICLES BACK END. IMPACT SPEED IS UNKNOWN BUT IT FELT LIKE 5-10MPH AND DEFINITELY NOT A ROLL-HIT OR A BUMP OF A HIT. I WAS STOPPED AND THEN THE VEHICLE JUST ACCELERATED INTO THE CAR AHEAD OF ME. *JS

NHTSA ODI #10463921

17,070 miles · Jun 28, 2012
Service Brakes

BRAKES FELT SPONGY FIRST DAY, WORSE SECOND DAY. THIRD DAY, WHILE STOPPED AT A TRAFFIC LIGHT, BRAKE PEDAL WENT TO THE FLOOR. PUMPED PEDAL TO STOP ROLLING, SHIFTED INTO NEUTRAL. DROVE DIRECTLY TO DEALER, LESS THAN 1/2 MILE. DIAGNOSIS IS FAILURE OF MASTER CYLINDER. *TR

NHTSA ODI #10463456

9,390 miles · Mar 28, 2012
Vehicle Speed ControlCrash

WHILE PULLING INTO DRIVEWAY, MY WIFE TOOK HER FOOT OFF ACCELERATOR AND CAR SUDDENLY ACCELERATED AND RAN INTO WALL OF HOUSE DAMAGING FRONT OF CAR AND CAUSING DAMAGE TO HOUSE AND CONTENTS. *TR

NHTSA ODI #10453303

2,124 miles · Mar 20, 2012
Engine And Engine CoolingPower TrainVehicle Speed Control

I EXPERIENCED A SUDDEN UNINTENDED ACCELERATION (SUA) IN THE PARKING LOT OF MY APARTMENT ON MARCH 3RD, 2012. IT WAS A SUNNY DAY, AND THE ROAD CONDITION WAS GOOD. MY WIFE WAS DRIVING LEXUS RX 350 2011 MODEL (MILEAGE: 2124MILES). MY DAUGHTER AND I WERE SITTING ON THE BACK SEATS. SHE WAS SLOWING DOWN THE VEHICLE FOR PARKING AND AB…

Read full complaint

I EXPERIENCED A SUDDEN UNINTENDED ACCELERATION (SUA) IN THE PARKING LOT OF MY APARTMENT ON MARCH 3RD, 2012. IT WAS A SUNNY DAY, AND THE ROAD CONDITION WAS GOOD. MY WIFE WAS DRIVING LEXUS RX 350 2011 MODEL (MILEAGE: 2124MILES). MY DAUGHTER AND I WERE SITTING ON THE BACK SEATS. SHE WAS SLOWING DOWN THE VEHICLE FOR PARKING AND ABOUT TO FINALIZE THE PARKING BY GOING FORWARD BY ABOUT 3 FEET. AT THAT TIME, THE VEHICLE ABRUPTLY ACCELERATED WITH THE SOUND OF REVVING UP THE ENGINE. THE CAR RAN OVER A PARKING BLOCK AND WENT ON CURB STONES. BY HELP OF THE BRAKE OVERRIDE SYSTEM EQUIPPED AFTER THE RECENT TOYOTA'S RECALLS, SHE COULD STOP THE VEHICLE QUICKLY BECAUSE HER FOOT WAS ALREADY ON THE BRAKE PEDAL. WE ALL WERE SURPRISED AT THIS RARE SITUATION, BUT FORTUNATELY THERE WERE NO ACCIDENTS OR INJURIES. WE REPORTED THIS EXPERIENCE TO A CLOSE LEXUS DEALERSHIP. TWO LEXUS ENGINEERS INSPECTED THE VEHICLE, INCLUDING 10-MILE TEST DRIVING. HOWEVER, THEY COULD NOT FIND ANY MECHANICAL PROBLEMS. THEY COULD NOT RE-ENACT THE SAME SITUATION, NEITHER. AT THIS INSPECTION, THEY DID NOT CHECK OUT THE EVENT DATA RECORDER, AS WELL AS ANY ELECTRONIC SYSTEMS LIKE ETCS. ACCORDING TO THE INSPECTION RESULT, LEXUS DIRECTED ME TO KEEP DRIVING THIS VEHICLE WITH MY OWN RISK. THIS IS NOT RELATED TO THE FLOOR MAT INTERFERENCE PROBLEM THAT LED TO THE MASSIVE RECALL IN 2009. SO, I THINK THE CURRENT LEXUS USERS, AS WELL AS POTENTIAL CONSUMERS, SHOULD BE AWARE OF THE POSSIBILITY THAT THEY CAN EXPERIENCE THE SIMILAR UNINTENDED ACCELERATION WHILE DRIVING OR PARKING. *KB

NHTSA ODI #10452366

Mileage unknown · Oct 28, 2011
Service Brakes, HydraulicVehicle Speed ControlCrash

2011 LEXUS RX350. CONSUMER STATES AFTER TURNING A HALF CIRCLE, THE VEHICLE SUDDENLY SKIDDED AND HIT THE LEFT CURB AND THE LEFT FRONT TIRE RUPTURED AND VEHICLE KEPT MOVING TOWARD THE DRIVER'S SIDE DESPITE CONSUMER TRYING TO STOP THE VEHICLE *TGW THE CONSUMER STATED HE CRASHED INTO A NEARBY CONCRETE FENCE HEAD-ON. THE VEHICLE W…

Read full complaint

2011 LEXUS RX350. CONSUMER STATES AFTER TURNING A HALF CIRCLE, THE VEHICLE SUDDENLY SKIDDED AND HIT THE LEFT CURB AND THE LEFT FRONT TIRE RUPTURED AND VEHICLE KEPT MOVING TOWARD THE DRIVER'S SIDE DESPITE CONSUMER TRYING TO STOP THE VEHICLE *TGW THE CONSUMER STATED HE CRASHED INTO A NEARBY CONCRETE FENCE HEAD-ON. THE VEHICLE WAS DEEMED TOTALED. THE CONSUMER BELIEVED THE BRAKES MAY HAVE FAILED. *JB

NHTSA ODI #10433369

4,450 miles · Apr 2, 2011
Engine And Engine Cooling

I HAVE A 2011 LEXUS GX 460. IT LACKS POWER WHEN IT IS COLD AND THERE IS EXHAUST FUMES THAT ARE COMING INTO THE VEHICLE AFTER I MERGE ON T THE HIGHWAY IT IS ALMOST A INSTANT HEADACHE THE SMELL IS SO STRONG ITS SMELLS LIKE SULFUR THERE IS NO CHECK ENGINE LIGHT AND GAS MILEAGE NOT NORMAL . I HAVE USED HIGH OCTANE FUEL AND EVEN INS…

Read full complaint

I HAVE A 2011 LEXUS GX 460. IT LACKS POWER WHEN IT IS COLD AND THERE IS EXHAUST FUMES THAT ARE COMING INTO THE VEHICLE AFTER I MERGE ON T THE HIGHWAY IT IS ALMOST A INSTANT HEADACHE THE SMELL IS SO STRONG ITS SMELLS LIKE SULFUR THERE IS NO CHECK ENGINE LIGHT AND GAS MILEAGE NOT NORMAL . I HAVE USED HIGH OCTANE FUEL AND EVEN INSTALLED BG44K FUEL CONDITIONER .THIS IS A PROBLEM .THANKS FOR LISTEN TO ME . *TR

NHTSA ODI #10394031

10 miles · Jan 13, 2011
Traction Control System

TL*THE CONTACT OWNS A 2011 LEXUS RX350. WHILE ON A FLAT SURFACE, THE CONTACT HEARD A BEEPING NOISE AND NOTICED THAT THE ANTI SLIP INDICATOR SYMBOL ILLUMINATED ON THE DASHBOARD. THE DEALER NOR MANUFACTURER WERE NOTIFIED. THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 965. THE FA…

Read full complaint

TL*THE CONTACT OWNS A 2011 LEXUS RX350. WHILE ON A FLAT SURFACE, THE CONTACT HEARD A BEEPING NOISE AND NOTICED THAT THE ANTI SLIP INDICATOR SYMBOL ILLUMINATED ON THE DASHBOARD. THE DEALER NOR MANUFACTURER WERE NOTIFIED. THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 965. THE FAILURE MILEAGE WAS APPROXIMATELY 10. THE VIN WAS UNAVAILABLE.

NHTSA ODI #10376593

Official recalls

1

11V377000 · Service Brakes, Hydraulic

Jul 26, 2011

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2011 LEXUS RX350 PASSENGER CARS MANUFACTURED FROM AUGUST 30, 2010, THROUGH MAY 18, 2011, AND EQUIPPED WITH VEHICLE DYNAMICS INTEGRATED MANAGEMENT (VDIM). THE CALIBRATION FOR THE HYDRAULIC CONTROL VALVES IS INCORRECT. DUE TO THIS CONDITION, THERE IS A POSSIBILITY THAT THE RIGHT FRONT WHEEL MAY NOT BE CONTROLLED PROPERLY DURING ABS (ANTILOCK BRAKE SYSTEM) OR VSC (VEHICLE STABILITY CONTROL) ACTUATION.

Consequence & remedy

Consequence: THIS COULD RESULT IN INCREASED STOPPING DISTANCES AND/OR A FAILURE TO ADEQUATELY CORRECT A VEHICLE SLIDE, WHICH COULD INCREASE THE RISK OF A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE BRAKE ACTUATOR WITH A NEW ONE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 8, 2011. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.