2021 Lexus Rx

The contact owns a 2021 Lexus RX350. The contact was notified of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I was driving on the freeway in Stockton California and I entered into a connecting on-ramp curve going about 30mph and a lady hit me from behind on the passenger side going 65mph as she was trying to change lanes to get behind me and my car instantly speeded up spinning out of control Into a gully filled with stored freeway construction materials such as poles . The car kept spinning out of control because the ground was mud-slush from the rains. I kept construction poles came into my windshield, I kept spinning and sliding as I slammed into 2 trees and as the car sustained severe damage all over the vehicle and I kept slidding landing over in a second gully on the opposite side of the freeway. No airbags deployed no sensor went off nothing. I was in the car with my autistic daughter. The car is brand new. I contacted Lexus filed a claim and they sent me letter they don’t want to tak responsibility for their product liability

The contact owns a 2021 Lexus RX350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Lexus RX350. The contact stated that while attempting to remove the [XXX] child from the rear passenger seat the rear passenger seat belt had become entangled around the child's torso and was extremely difficult to remove causing severe distress to the child and the child experienced difficulty breathing. The contact used scissors to cut the seatbelt which freed the child. During the incident, the child sustained bruising of the back and torso which did not require medical treatment. The cause of the failure was not yet determined. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer not notified of the failure. The failure mileage was 58,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2021 Lexus RX350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Multiple Models and Model Years Passenger Airbag May Not Deploy NHTSA SENSORS not working. The campaign number is 23V865 : OCS Sensors May Short Circuit An air bag that does not deploy during a crash increases the risk of injury. NHTSA Campaign Number: 23V865000 Manufacturer Toyota Motor Engineering & Manufacturing Components AIR BAGS The official recall release date was December 20, 2023.

On my 2021 Lexus RX350L, the left-hand side outer rear-view mirror vibrates. This can be observed when the car is driven >35mph or when driving on rough roads. At freeway speeds, the mirror vibrates to such a degree that it is difficult to see from it and causes perception issues. I noticed this issue even more pronounced on some other 2021 RX350 vehicles that I test drove before purchasing the one I own. The issue seems to mimic that of L-SB-0058-22. I suspect the cause and remedy are likely the same.

I am writing to you regarding the vehicle safety which I became aware of  recently but there was no solution provided. IF this happened to me, it can happen to anyone driving the same model and needs to be addressed as soon as possible before the fatality occurs as this is danger to the public.I was driving a vehicle on [XXX] after just picking it up from service (serviced at Ray Catena Lexus on [XXX] for 15,000 miles service and oil change) at the rate of speed approximately 65 mph. All of sudden the vehicle started making noises, transmission shifted from auto to lower manual gear and I was barely able to keep control of the vehicle. Luckily, I was able to pull over safely, turned it off, gave it some break and turned back on. Vehicle seemed to be operational and since I was close to the AmTrak train in Washington DC, I have decided to take the train as intended to Florida along with a vehicle. Upon arrival in Florida, I was able to take the vehicle to the dealership JM Lexus on [XXX]. I explained the problem and they checked the vehicle and released it to me shortly saying that there was nothing wrong. This dealership charged me $141.92. As I just left the dealership and got on the highway, the vehicle started to act up again. I was only able to take it back to the same dealership on [XXX], the mechanics did another check on the vehicle and discovered that the spiral cable had an oily residue on it and that was the reason for the electronic issue I was having, but that cable was not covered by the warranty and I was quoted $1,800.00 to get it fixed. Which is odd considering that not only did I buy out of this vehicle a few weeks prior but the vehicle was just serviced on [XXX] (with odometer reading at 12,728 miles)  never giving any issues prior. After having a back and forth conversation, they dropped the price to nearly $1,000.00 but being concerned for my and my spouses safety, I had no choice but to pay.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2021 Lexus RX350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.