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2019 Lexus Rx

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2019 Lexus Rx do not stand out strongly from the model-year median of 29.

About this comparison →

How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 3 of 34 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Forward Collision Avoidance. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

10 crash reports0 fire reports1 injury reports

What owners actually said

34 reports
Mileage unknown · May 14, 2023
Forward Collision AvoidanceFuel/propulsion SystemService BrakesCrash

The accident happened on 12/28/22. At 8:50 am, I was picking up a friend and was leaving the parking lot. My friend got in and and then opened the door to lock it again . My foot was on the gas pedal trying to leave the parking lot. The car jumped and went to the opposite side. I turned the steering wheel to keep it from hitting…

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The accident happened on 12/28/22. At 8:50 am, I was picking up a friend and was leaving the parking lot. My friend got in and and then opened the door to lock it again . My foot was on the gas pedal trying to leave the parking lot. The car jumped and went to the opposite side. I turned the steering wheel to keep it from hitting an object but could not get any control on the car. The car kept accelerating and I had to put the car back into park to stop the car. The acceleration was so much that the car jumped the curb and stopped by a wall. The air bags opened up.

NHTSA ODI #11521927

9,000 miles · Jan 9, 2023
Forward Collision AvoidanceCrash

The contact owns a 2019 Lexus RX350. The contact stated that while driving at 70 MPH with the cruise control activated; the forward collision avoidance feature failed to operate as needed. As a result, the contact hit an 18-wheeler vehicle that had unexpectedly merged into his lane. The contact depressed the brake pedal prior to…

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The contact owns a 2019 Lexus RX350. The contact stated that while driving at 70 MPH with the cruise control activated; the forward collision avoidance feature failed to operate as needed. As a result, the contact hit an 18-wheeler vehicle that had unexpectedly merged into his lane. The contact depressed the brake pedal prior to the collision back of the vehicle at approximately 10 to 15 MPH. The air bags did not deploy upon impact. There were no injuries and a police report was not filed. The contact managed to still drive despite minor front-end damage to the vehicle. The contact took the vehicle to the dealer where it remained in their possession for three months; an investigator was sent to the dealer to inspect the vehicle. The investigation determined that there was no fault with the vehicle. The manufacturer was notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 9,000. The contact stated that the radar assisted cruise control nor the brakes helped to slow the vehicle.

NHTSA ODI #11500860

Mileage unknown · Oct 1, 2022
Air BagsSeat BeltsCrashInjury

I was hit by another car. Both cars were totaled. My seatbelt did not lock and my air bag did not deploy. I hit my head so hard against the steering wheel. I got a concussion and now I have daily headaches and my neck is killing me. The seat belt should have locked and the air bag should have deployed.

NHTSA ODI #11487400

Mileage unknown · Sep 24, 2022
Unknown Or Other

AC drain was clogged/malfunctioned which resulted in constant condensation in footwell. The problem persisted which resulted in black mold in the carpet and footwell insulation beneath the carpet. Lexus service advisers insisted the ac drainage line was clogged by a spiderweb but the picture they took didn’t show any spiderweb. …

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AC drain was clogged/malfunctioned which resulted in constant condensation in footwell. The problem persisted which resulted in black mold in the carpet and footwell insulation beneath the carpet. Lexus service advisers insisted the ac drainage line was clogged by a spiderweb but the picture they took didn’t show any spiderweb. After researching many Lexus forums, it seems like a common problem and many other people were given the same excuse of a spiderweb clogging the drainage line that also resulted in mold. Lexus doesn’t seem to want to take responsibility for the problem and rather blame a spider. They estimated $10,000 to replace the carpet and fix the problem. Other people on forums were also quoted $8,000-$15,000 as well.

NHTSA ODI #11486149

Mileage unknown · Jan 29, 2022
Fuel/propulsion System

In heavy traffic the car stalled and by pumping the accelrator several times it activated..then at the stop light it did the same issue and heavy traffic was upon me blowing there horns..I carryed it to a lexus dealer and they could not determine the problem..I went online and found out that their is a recall on this vehicle..…

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In heavy traffic the car stalled and by pumping the accelrator several times it activated..then at the stop light it did the same issue and heavy traffic was upon me blowing there horns..I carryed it to a lexus dealer and they could not determine the problem..I went online and found out that their is a recall on this vehicle..which was not taken care of by the car dealer before I purchased the vehicle in April 2021. Lives can be taken and I want this problem taken care of before it's our lives.

NHTSA ODI #11449344

Mileage unknown · Dec 10, 2021
Forward Collision AvoidanceLane Departure

The Lexus Emblem where the front facing camera is located along with other sensors is causing Malfunction and Warning Lights in the Instrument Gauge Cluster. Then the Check Engine, Check Battery, 4WD Malfunction, 2WD Engaged, High Temp Coolant, ABS Light, Coolant Gauge erratically fluctuates, RPM Gauge stays at Zero. Please p…

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The Lexus Emblem where the front facing camera is located along with other sensors is causing Malfunction and Warning Lights in the Instrument Gauge Cluster. Then the Check Engine, Check Battery, 4WD Malfunction, 2WD Engaged, High Temp Coolant, ABS Light, Coolant Gauge erratically fluctuates, RPM Gauge stays at Zero. Please pull over to a safe location and Contact your dealer. The messages above are generated periodically. Please note and inform Lexus of the Issues.

NHTSA ODI #11443334

Mileage unknown · Dec 10, 2021
Forward Collision AvoidanceVehicle Speed ControlCrash

Sudden acceleration while parking; collision with post & fence Failure of safety systems; including ‘collision avoidance’ breaking, ‘collision warning’ alarm, air bag failed to deploy. Repair shop to evaluate the physical damage to the car the week of 13December2021. Lexus has been notified; case number 211208000564. Lexus has n…

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Sudden acceleration while parking; collision with post & fence Failure of safety systems; including ‘collision avoidance’ breaking, ‘collision warning’ alarm, air bag failed to deploy. Repair shop to evaluate the physical damage to the car the week of 13December2021. Lexus has been notified; case number 211208000564. Lexus has not contacted me or the insurance company as of 10December2021. Mishawaka, Indiana Police Dept. case #2112070051

NHTSA ODI #11443331

Mileage unknown · Nov 20, 2021
Unknown Or Other

The navigation system randomly marks places of interest while there is no input from the driver. This in effect cancels the navigation information causing distraction when relying on that system. It also “marked” an address twenty miles from the destination and gave directions to that sight. Dealer cannot find cause and it has n…

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The navigation system randomly marks places of interest while there is no input from the driver. This in effect cancels the navigation information causing distraction when relying on that system. It also “marked” an address twenty miles from the destination and gave directions to that sight. Dealer cannot find cause and it has not been repaired.

NHTSA ODI #11441151

30,000 miles · Sep 30, 2021
Service BrakesCrash

The contact owns a 2019 Lexus RX350. The contact stated while his wife, was reversing in the driveway she hit the retaining wall. The driving alarms failed to engage and alert. The driver depressed the brake pedal however failed to respond and was depressed to the floorboard. The emergency brake failed to engage. The vehicle r…

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The contact owns a 2019 Lexus RX350. The contact stated while his wife, was reversing in the driveway she hit the retaining wall. The driving alarms failed to engage and alert. The driver depressed the brake pedal however failed to respond and was depressed to the floorboard. The emergency brake failed to engage. The vehicle rolled down the hill and crashed into some unknown objects in the driveway. There were no reported injuries, air bag deployment, police report or fire. The vehicle was drivable. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified however, no further assistance was provided. The failure mileage was approximately 30,000.

NHTSA ODI #11435037

Mileage unknown · Jul 27, 2021
Engine

Car stalled after 100+ miles driving. When gas pressed, the car thump/hump and irregular acceleration. Engine light on trac off. Stop car, engine off. Restart and can not accelerate (engine hump/thump/shake). Stop, rest, turn off AC/all other electronic, restart, very irregular acceleration, was able to drive with slow acce…

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Car stalled after 100+ miles driving. When gas pressed, the car thump/hump and irregular acceleration. Engine light on trac off. Stop car, engine off. Restart and can not accelerate (engine hump/thump/shake). Stop, rest, turn off AC/all other electronic, restart, very irregular acceleration, was able to drive with slow acceleration. Once past 25 mph, slow acceleration, no stall. Around 25 mph, car stalling. 2nd time into shop with same issue. 1st time Lexus indicated O-ring placed in reverse. New 2019 Lexus Rx350L with less than 4000 miles. 3rd time into shop. Local driving no issue.

NHTSA ODI #11426584

Official recalls

1

25V028000 · Fuel System, Gasoline:delivery:fuel Pump

Jan 22, 2025

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Camry, 2019 Lexus NX300, and 2019 RX350L vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence & remedy

Consequence: Fuel pump failure can cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will replace the fuel pump assembly, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TA01 and 25LA01.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.