1990 Lexus LS400

S10 APPROPRIATE HANDLING - ENCLOSING AN AGENDA REPORT SERVICE HISTORY MAY 2014 - MAY/JUNE 2016 ON BLACK 1990 LEXUS LS 400. *SMD THE CONSUMER STATED EACH TIME THE REPAIR SHOP PERFORMED SERVICES ON HER VEHICLE, IT LED TO ANOTHER PROBLEM(S). A CLAMP WAS MISSING. A WIRE LEFT DANGLING, A HOSE WAS NOT PLACED ON CORRECTLY OR IT WAS THE WRONG HOSE AND/OR A GOOD HOSE WAS TORN, BROKEN OR TATTERED. A SCREW WAS LEFT MISSING. A PART OR COMPONENT WAS NOT PUT IN PROPERLY. THE CONSUMER STATED SHE WAS AFRAID TO DRIVE THE VEHICLE MORE THAN 10 MILES, BECAUSE IT WOULD SMOKE AND LEAK FLUID. THE STARTER WAS REPLACED, THE DOOR WOULD NOT CLOSE COMPLETELY, THE HOOD WOULD NOT SHUT COMPLETELY, THE FUEL GAUGE DID NOT WORK, DESPITE HAVING A FULL TANK OF GAS, THE DEFROSTER DID NOT WORK. ALSO, THE OIL SHOWED A QUART LOW, THE INTERIOR GAUGES ON THE STEERING PANEL WENT HAYWIRE, THE INTERIOR TURN SWITCHES WERE NOT WORKING AS THEY SHOULD, THE TRANSMISSION MOUNT NEEDED TO BE REPLACED, THE TRANSMISSION STICK WAS LOOSE, THE BRAKE HOSE AND IGNITION CYLINDER, CONTROL ARMS AND WINDOW REGULATORS WERE REPLACED. *JB UPDATED 04/10/2017*JS *TR

TL* THE CONTACT OWNS A 1990 LEXUS LS400. THE CONTACT STATED THAT THE FRONT DRIVERS SIDE DOOR FAILED TO UNLOCK FROM THE INSIDE OR OUTSIDE OF THE VEHICLE. THE CONTACT ATTEMPTED BOTH AUTOMATICALLY AND MANUALLY BUT THE DOOR FAILED TO UNLOCK AND OPEN. THE CONTACT STATED THAT HE HAD NO ALTERNATIVE BUT TO EXIT THROUGH THE PASSENGERS SIDE DOOR. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 130,000.

PASSENGER DOOR LOCK MECHANISM ON MY 1990 LEXUS LS400 HAS FAILED TO THE POINT WHERE DOOR WILL NOT OPEN FROM OUTSIDE NOR INSIDE. LEXUS DEALER WANTS $800 TO FIX THE PROBLEM AND THE POSSIBILITY OF DAMAGING DOOR PANEL AND SCRATCHING WINDOW. THIS IS CLEARLY A SAFETY HAZARD THAT LEXUS (TOYOTA) SHOULD PAY FOR. I HAVE ASKED THEM TO PAY FOR IT THEY REFUSED. I AM ALSO ADDING THE FACT THAT THE DEALERSHIP HAS HAD OTHER LS400'S THAT THEY'VE FIXED FOR THIS SPECIFIC SAFETY PROBLEM.