NHTSA owner reports · September 18, 2026 snapshot.
Visibility/wiper complaints
20 reportsClear category filter100 miles · Sep 24, 2014
StructureVisibility/wiper
I HAVE A STICKY DASHBOARD WITH ALL FOUR OF DOORS ARE CRACKING,SOFT AND STICKY, UPON TOUCHING THE STICKY SOFT DASH RUBS OFF ONTO YOUR HANDS AND CLOTHES, THERE'S A GLARE THAT REFLECTS UNTO YOU EYES WHEN THE SUN SHINES UPON SITTING AND/OR DRIVING WHICH CAUSES A SEVERE VISION IMPAIRMENT WHICH CAN AND WILL CAUSE AN ACCIDENT EVENTUAL…
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I HAVE A STICKY DASHBOARD WITH ALL FOUR OF DOORS ARE CRACKING,SOFT AND STICKY, UPON TOUCHING THE STICKY SOFT DASH RUBS OFF ONTO YOUR HANDS AND CLOTHES, THERE'S A GLARE THAT REFLECTS UNTO YOU EYES WHEN THE SUN SHINES UPON SITTING AND/OR DRIVING WHICH CAUSES A SEVERE VISION IMPAIRMENT WHICH CAN AND WILL CAUSE AN ACCIDENT EVENTUALLY. *TR
NHTSA ODI #10638746
Mileage unknown · Sep 16, 2014
StructureVisibility/wiper
THE DASHBOARD SEEMS TO BE MELTING AND IS STICKY AND SHINY. IT CREATES A BLIND SPOT WHEN THE SUN HITS IT JUST RIGHT. I CONTACTED MY LEXUS DEALER IN AUSTIN AND THEY SAY CAR IS OUT OF WARRANTY SO THEY WANT US TO PAY TO FIX IT. I DON'T THINK A DASHBOARD SHOULD BE MELTING AND TURNING GLOSSY. THIS SHOULD BE CONSIDERED A DEFECT THAT…
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THE DASHBOARD SEEMS TO BE MELTING AND IS STICKY AND SHINY. IT CREATES A BLIND SPOT WHEN THE SUN HITS IT JUST RIGHT. I CONTACTED MY LEXUS DEALER IN AUSTIN AND THEY SAY CAR IS OUT OF WARRANTY SO THEY WANT US TO PAY TO FIX IT. I DON'T THINK A DASHBOARD SHOULD BE MELTING AND TURNING GLOSSY. THIS SHOULD BE CONSIDERED A DEFECT THAT POSES A SAFETY ISSUE. *TR
NHTSA ODI #10633471
Mileage unknown · Aug 26, 2014
StructureVisibility/wiper
THE DASHBOARD IS MELTING AND CAUSING A HUGE GLARE ON THE WINDSHIELD MAKING IT HARD TO DRIVE. ALSO THE MATERIAL ON THE DOOR PANEL IS LIKE CLAY. YOUR NAILS DIG IN. *TR
NHTSA ODI #10628615
68,000 miles · Aug 14, 2014
StructureVisibility/wiper
DASHBOARD IS EXTREMELY STICKY AS IF MELTED AND CAUSES AN AWFUL GLARE ON THE WINDSHIELD DURING NIGHT AND DAY HOURS. LEXUS SAID THIS WAS A VANITY ISSUE AND WOULD NOT WARRANTY IT OUT. I DO NOT HAVE THE MONEY TO REPLACE THE DASHBOARD. ALSO THE HANDLES ON THE DOORS WHERE THE SAME MATERIALS IS, VERY SOFT AND ABLE TO BE MANIPULATE…
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DASHBOARD IS EXTREMELY STICKY AS IF MELTED AND CAUSES AN AWFUL GLARE ON THE WINDSHIELD DURING NIGHT AND DAY HOURS. LEXUS SAID THIS WAS A VANITY ISSUE AND WOULD NOT WARRANTY IT OUT. I DO NOT HAVE THE MONEY TO REPLACE THE DASHBOARD. ALSO THE HANDLES ON THE DOORS WHERE THE SAME MATERIALS IS, VERY SOFT AND ABLE TO BE MANIPULATED WHICH DOES NOT AFFECT DRIVING BUT IT IS AN ISSUE. *TR
NHTSA ODI #10622177
Mileage unknown · Jul 31, 2014
StructureVisibility/wiper
DASHBOARD ON THIS VEHICLE IS SLOWLY MELTING OFF CAUSING A HAZARDOUS GLARE WHEN DRIVING. THE GLARE INTERFERES WITH VISION WHILE DRIVING. WITH THE DASHBOARD MELTING I AM NOW QUESTIONING WHETHER THE AIR BAGS ARE IN FULL FUNCTION OR IF THEY ARE FAULTY. THE DOOR PANELS ARE STAINING CLOTHING AND HANDBAGS AS WELL. LEXUS HAS SAID THIS…
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DASHBOARD ON THIS VEHICLE IS SLOWLY MELTING OFF CAUSING A HAZARDOUS GLARE WHEN DRIVING. THE GLARE INTERFERES WITH VISION WHILE DRIVING. WITH THE DASHBOARD MELTING I AM NOW QUESTIONING WHETHER THE AIR BAGS ARE IN FULL FUNCTION OR IF THEY ARE FAULTY. THE DOOR PANELS ARE STAINING CLOTHING AND HANDBAGS AS WELL. LEXUS HAS SAID THIS HAS BEEN REPORTED MANY TIMES AND THEY ARE AWARE BUT THEY ARE UNABLE TO ASSIST WITH THIS ISSUE. DRIVING THIS CAR DURING DAYLIGHT IS BECOMING DANGEROUS. *TR
NHTSA ODI #10617998
68,000 miles · Jul 8, 2014
Air BagsStructureVisibility/wiper
TOOK CAR TO DEALERSHIP DUE TO SHINY AND STICKY DASHBOARD. WAS TOLD THIS IS A KNOWN PROBLEM BUT WILL NOT REPAIR UNDER GOOD WILL SINCE WARRANTY HAS PASSED. DASHBOARD IS EXTREMELY STICKY, WILL THIS CAUSE AIR BAG PROBLEMS DURING AN ACCIDENT? THE SHINY SURFACE ALSO REFLECTS AND MAKES DRIVING DIFFICULT IN SUNLIGHT. *JS
NHTSA ODI #10609085
103,000 miles · Jun 18, 2014
StructureVisibility/wiper
VERY BIG GLARE IN DASHBOARD THAT BLINDS YOUR VIEW IN THE WINDSHIELD WHILE DRIVING. *TR
NHTSA ODI #10604394
Mileage unknown · Apr 5, 2014
StructureVisibility/wiper
BLACK DASHBOARD AND INSIDE DOOR PANELS ARE MELTING ON MY 2007 LEXUS IS 250. WHILE DRIVING, THE SUN WILL GLARE OFF OF THE MELTING DASHBOARD COMPROMISING VIABILITY TO THE DRIVER. IF YOU TOUCH THE DASHBOARD, AN IMPRINT IS LEFT. VALET SERVICES ARE UNABLE TO PLACE TICKETS, OR ANY OTHER MATERIAL FOR THAT MATTER, ON THE DASHBOARD BE…
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BLACK DASHBOARD AND INSIDE DOOR PANELS ARE MELTING ON MY 2007 LEXUS IS 250. WHILE DRIVING, THE SUN WILL GLARE OFF OF THE MELTING DASHBOARD COMPROMISING VIABILITY TO THE DRIVER. IF YOU TOUCH THE DASHBOARD, AN IMPRINT IS LEFT. VALET SERVICES ARE UNABLE TO PLACE TICKETS, OR ANY OTHER MATERIAL FOR THAT MATTER, ON THE DASHBOARD BECAUSE IT WILL STICK TO THE DASHBOARD AND LEAVE RESIDUE. THE SAME MATERIAL IS USED FOR THE DOOR PANELS. AS YOU OPEN THE CAR DOOR FROM THE INSIDE OF THE VEHICLE, THE BLACK MATERIAL GETS CAUGHT UNDER MALE AND FEMALE FINGERNAILS, GOUGING THE MATERIAL. I BELIEVE THIS IS A MANUFACTURING DEFECT. THIS IS NOT A RESULT OF OWNER NEGLECT. ON A SIDE NOTE; THIS VEHICLE HAS LIVED IN MANY ENVIRONMENTS - COLORADO (DRY CLIMATE), TEXAS (DRY CLIMATE), AND FLORIDA (MOIST AND WARM CLIMATE). LEXUS CUSTOMER SERVICE HAS BEEN CONTACTED AND DOES NOT TAKE RESPONSIBILITY FOR THE DEFECT. IF I WANT IT FIXED, LEXUS STATES THAT IT IS MY FINANCIAL RESPONSIBILITY TO REPLACE. IF COSMETICS AND QUALITY ARE NOT IMPORTANT TO LEXUS, SAFETY SHOULD BE! *TR
NHTSA ODI #10577572
77,190 miles · Feb 17, 2014
Visibility/wiper
AS I DROVE DOWN I95 MY VISIBILITY WAS IMPAIRED BY A LARGE GLARE ON MY WINDOW CAUSE BY A REFLECTION OFF OF THE MELTED AND DEFECTED LEXUS IS250'S DASH BOARD. I HAVE BROUGHT THIS UP TO LEXUS OF PEMBROKE PINES AND WAS TOLD THE CAN NOT DO ANYTHING FOR ME. *TR
NHTSA ODI #10564649
55,000 miles · May 30, 2012
StructureVisibility/wiper
THE DASH OF MY 2007 LEXUS IS 250 HAS BEEN DETERIORATING FOR OVER A YEAR. IT APPEARS TO MELTING AND IS VERY SHINY CAUSING EXTREME GLARE TO THE FRONT WINDSHIELD. THE GLARE CAN BE SO SEVERE AT TIMES THAT IT IMPEDES VISIBILITY. I HAVE BEEN IN CONTACT WITH THE NEAREST LEXUS DEALERSHIP MULTIPLE TIMES REGARDING THIS ISSUE. I HAVE SE…
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THE DASH OF MY 2007 LEXUS IS 250 HAS BEEN DETERIORATING FOR OVER A YEAR. IT APPEARS TO MELTING AND IS VERY SHINY CAUSING EXTREME GLARE TO THE FRONT WINDSHIELD. THE GLARE CAN BE SO SEVERE AT TIMES THAT IT IMPEDES VISIBILITY. I HAVE BEEN IN CONTACT WITH THE NEAREST LEXUS DEALERSHIP MULTIPLE TIMES REGARDING THIS ISSUE. I HAVE SENT PICTURES AT THEIR REQUEST AND CAN'T SEEM TO GET A DEFINITIVE ANSWER AS TO WHEN REPAIRS WILL BE INITIATED. THE SERVICE DEPARTMENT IS IN AGREEMENT THAT THIS A "SEVERE" CASE OF DASH MATERIAL BREAKDOWN I HAVE RESEARCHED "MELTING DASH" ON THE LEXUS FORUMS AND THE PROBLEMS WITH MY DASH IS NOT AN ISOLATED PROBLEM. *TR
NHTSA ODI #10460081
Official recalls
3Jan 26, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006-2009 LEXUS IS AND MODEL YEAR 2006-2007 LEXUS GS VEHICLES. DUE TO INSUFFICIENT TIGHTENING OF THE FUEL PRESSURE SENSOR CONNECTED TO AN ENGINE FUEL DELIVERY PIPE WITH NICKEL PHOSPHORUS PLATING, THERE IS A POSSIBILITY THAT, OVER TIME, THE PRESSURE SENSOR COULD LOOSEN. IF LOOSENING OCCURS, FUEL COULD LEAK PAST A GASKET USED IN THE CONNECTION BETWEEN THE SENSOR AND THE PIPE AND THROUGH THE THREADED PORTION OF THE SENSOR.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT FOR FUEL LEAKAGE FROM THE THREADED PORTION OF THE FUEL PRESSURE SENSOR AND IF A FUEL LEAK IS NOT CONFIRMED, DEALERS WILL FURTHER TIGHTEN THE FUEL PRESSURE SENSOR WITH THE PROPER TORQUE. IF A FUEL LEAK IS CONFIRMED, THE GASKET BETWEEN THE SENSOR AND THE FUEL DELIVER PIPE WILL BE REPLACED WITH A NEW ONE, AND THE SENSOR WILL BE TIGHTENED WITH THE PROPER TORQUE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Oct 5, 2009
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
Consequence & remedy
Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
Remedy: TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.
Jan 16, 2009
TOYOTA IS RECALLING 214,570 MY 2006-2008 LEXUS IS, MY 2006-2007 GS AND MY 2007-2008 LS PASSENGER VEHICLES EQUIPPED WITH ALUMINUM FUEL DELIVERY PIPES (FUEL RAILS). ETHANOL FUELS WITH A LOW MOISTURE CONTENT WILL CORRODE THE INTERNAL SURFACE OF THE FUEL RAILS. AS THIS CONDITION PROGRESSES, THE ENGINE MALFUNCTION INDICATOR LIGHT MAY ILLUMINATE.
Consequence & remedy
Consequence: OVER TIME, THE CORROSION MAY CREATE A PINHOLE RESULTING IN FUEL LEAKAGE. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT AND REPLACE THE FUEL DELIVERY PIPES FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2009. OWNERS MAY CONTACT TOYOTA/LEXUS AT 1-800-255-3987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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