IllustrationDASHBOARD STARTED MELTING AS WELL AS DOORS AFTER 3 DAYS FROM WHEN I BOUGHT THE CAR FROM LEXUS OF ORLANDO, TOOK IT BACK AND THEY WERE NOT ABLE TO ASSIST CAUSE CAR WAS OFF WARRANTY BY 4K MILES, IF I KNEW THIS WAS HAPPENING I WOULD HAVE NEVER BOUGHT IT. *JS
2007 Lexus Is
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Is years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
70–25K
425–50K
1950–75K
1475–100K
18100–150K
6150K+
68 reports with mileage · 54 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Structure. Review the 46 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility/wiper. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
6 crash reports0 fire reports1 injury reports
Structure complaints
46 reportsDASH BOARD MELTING AND DOOR PANELS GETTING SOFT. THE DASH REFLECTS THE SUN FROM THE WINDSHIELD AND IT CAUSES THIS REFLECTION SO IT SOMETIMES BECOMES HARD TO SEE. *JS
MY CAR DASH BOARD AND SIDE PANELS ARE BEGINNING TO MELT. SINCE THIS IS HAPPENING EXACTLY ON THE DRIVER SIDE DASH BOARD, IT IS HARD TO SEE THROUGH THE WINDSHIELD AT TIMES DUE TO HAVING A REFLECTION. *JS
DASHBOARD AND SIDE MOULDING ARE MELTING AND STICKY TO THE TOUCH. *JS
MINIMUM VISIBILITY BECAUSE OF MELTING DASHBOARD. THE GLARE FROM THE SUN DOES NOT LET YOU SEE. *JS
ON OR ABOUT AUGUST 2012, I BEGAN TO NOTICE THAT MY DASH BOARD WAS STICKY. I ATTEMPTED TO CLEAN IT BUT THAT DID NOT SOLVE THE PROBLEM. IT KEPT GETTING WORSE AND WORSE. IT SEEMS LIKE THE INSIDE OF MY CAR IS MELTING. THE DASHBOARD AND THE BLACK PANELING ON THE DOORS IS MELTING. WHEN DRIVING IN DIRECT SUNLIGHT, IT IS DIFFICULT TO SE…
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ON OR ABOUT AUGUST 2012, I BEGAN TO NOTICE THAT MY DASH BOARD WAS STICKY. I ATTEMPTED TO CLEAN IT BUT THAT DID NOT SOLVE THE PROBLEM. IT KEPT GETTING WORSE AND WORSE. IT SEEMS LIKE THE INSIDE OF MY CAR IS MELTING. THE DASHBOARD AND THE BLACK PANELING ON THE DOORS IS MELTING. WHEN DRIVING IN DIRECT SUNLIGHT, IT IS DIFFICULT TO SEE OUT OF THE FRONT WINDSHIELD. *JS
TOOK CAR TO DEALERSHIP DUE TO SHINY AND STICKY DASHBOARD. WAS TOLD THIS IS A KNOWN PROBLEM BUT WILL NOT REPAIR UNDER GOOD WILL SINCE WARRANTY HAS PASSED. DASHBOARD IS EXTREMELY STICKY, WILL THIS CAUSE AIR BAG PROBLEMS DURING AN ACCIDENT? THE SHINY SURFACE ALSO REFLECTS AND MAKES DRIVING DIFFICULT IN SUNLIGHT. *JS
VERY BIG GLARE IN DASHBOARD THAT BLINDS YOUR VIEW IN THE WINDSHIELD WHILE DRIVING. *TR
MY DASH BOARD BECAME STICKY AND I WAS UNABLE TO FIAT MY WINDSHIELD PROGRAM. I CONTACTED LEXUS AND THEY SAID THE NEIGHBORHOOD OF A RECALL. I LOOKED ON THE INTERNET AND THERE WAS PLENTY OF RECALLS. THEY REPLACED MY DASHBOARD FOR ME BUT CHARGE ME APPROXIMATELY $500 TO DO THAT. THEY SAID THE CAR WAS OUT OF WARRANTY IT WAS A GOOD-FA…
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MY DASH BOARD BECAME STICKY AND I WAS UNABLE TO FIAT MY WINDSHIELD PROGRAM. I CONTACTED LEXUS AND THEY SAID THE NEIGHBORHOOD OF A RECALL. I LOOKED ON THE INTERNET AND THERE WAS PLENTY OF RECALLS. THEY REPLACED MY DASHBOARD FOR ME BUT CHARGE ME APPROXIMATELY $500 TO DO THAT. THEY SAID THE CAR WAS OUT OF WARRANTY IT WAS A GOOD-FAITH RESPONSE. I FOUND THE ARTICLE ON ABC NEWS IN TAMPA JUNE 14, 2014 THE REPORTER INDICATED THAT THERE'S BEEN SEVERAL PROBLEMS WITH LEXUS NISSAN CARS THAT HAVE HAD THIS STICKY DASHBOARD. I KNOW LEXUS NEW ABOUT IT BECAUSE WAS ALL OVER THE INTERNET. THEY REFUSED TO ACKNOWLEDGE IT. BUT I HAD TO PAY OUT-OF-POCKET AND ORDER TO BE ABLE TO DRIVE MY CAR TO WORK. I THINK THIS IS TERRIBLE. THEY KNEW ABOUT THE DASHBOARDS. I ALSO HAVE STICKINESS ON THE LEFT PANEL OF MY CAR STARTING TO BEGIN. I'M AFRAID TO TAKE THAT IN ALSO MY COFFEE MILLION DOLLARS TO GET THAT FIXED. IT'S SO SAD THEY KNEW OF THIS PROBLEM. *JS
I NOTICED THE DASH BOARD GETTING SHINY WITH A STICKY FEEL AND IT CONTINUED TO GROW IN DENSITY OVER MONTHS UNTIL ABOUT 6 MONTHS AGO WHEN THE CAR WASH COMPANY I USE, TOLD ME THEY HAVE BEEN SEEING A LOT OF THAT IN LEXUS AND TOYOTA MODELS. IN ESSENCE, MY DASHBOARD IS MELTING AND THE GLARE FROM THE DASHBOARD/WINDSHIELD IS INCREASING …
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I NOTICED THE DASH BOARD GETTING SHINY WITH A STICKY FEEL AND IT CONTINUED TO GROW IN DENSITY OVER MONTHS UNTIL ABOUT 6 MONTHS AGO WHEN THE CAR WASH COMPANY I USE, TOLD ME THEY HAVE BEEN SEEING A LOT OF THAT IN LEXUS AND TOYOTA MODELS. IN ESSENCE, MY DASHBOARD IS MELTING AND THE GLARE FROM THE DASHBOARD/WINDSHIELD IS INCREASING WHICH IS AFFECTING MY VISIBILITY WHEN DRIVING. LEXUS SAID THAT SINCE MY CAR IS OUT OF WARRANTY AND THERE IS NO OFFICIAL RECALL YET, THERE IS NOTHING THAT THEY CAN DO EXCEPT CHARGE ME $1500 TO REPLACE THE DASHBOARD. THEY ACKNOWLEDGED THEY ARE BEGINNING TO SEE MORE FREQUENT CASES OF THIS. *JS
Official recalls
311V029000 · Fuel System, Gasoline:delivery
Jan 26, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006-2009 LEXUS IS AND MODEL YEAR 2006-2007 LEXUS GS VEHICLES. DUE TO INSUFFICIENT TIGHTENING OF THE FUEL PRESSURE SENSOR CONNECTED TO AN ENGINE FUEL DELIVERY PIPE WITH NICKEL PHOSPHORUS PLATING, THERE IS A POSSIBILITY THAT, OVER TIME, THE PRESSURE SENSOR COULD LOOSEN. IF LOOSENING OCCURS, FUEL COULD LEAK PAST A GASKET USED IN THE CONNECTION BETWEEN THE SENSOR AND THE PIPE AND THROUGH THE THREADED PORTION OF THE SENSOR.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT FOR FUEL LEAKAGE FROM THE THREADED PORTION OF THE FUEL PRESSURE SENSOR AND IF A FUEL LEAK IS NOT CONFIRMED, DEALERS WILL FURTHER TIGHTEN THE FUEL PRESSURE SENSOR WITH THE PROPER TORQUE. IF A FUEL LEAK IS CONFIRMED, THE GASKET BETWEEN THE SENSOR AND THE FUEL DELIVER PIPE WILL BE REPLACED WITH A NEW ONE, AND THE SENSOR WILL BE TIGHTENED WITH THE PROPER TORQUE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
09V388000 · Vehicle Speed Control:accelerator Pedal
Oct 5, 2009
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
Consequence & remedy
Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
Remedy: TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.
09V020000 · Engine And Engine Cooling
Jan 16, 2009
TOYOTA IS RECALLING 214,570 MY 2006-2008 LEXUS IS, MY 2006-2007 GS AND MY 2007-2008 LS PASSENGER VEHICLES EQUIPPED WITH ALUMINUM FUEL DELIVERY PIPES (FUEL RAILS). ETHANOL FUELS WITH A LOW MOISTURE CONTENT WILL CORRODE THE INTERNAL SURFACE OF THE FUEL RAILS. AS THIS CONDITION PROGRESSES, THE ENGINE MALFUNCTION INDICATOR LIGHT MAY ILLUMINATE.
Consequence & remedy
Consequence: OVER TIME, THE CORROSION MAY CREATE A PINHOLE RESULTING IN FUEL LEAKAGE. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT AND REPLACE THE FUEL DELIVERY PIPES FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2009. OWNERS MAY CONTACT TOYOTA/LEXUS AT 1-800-255-3987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.