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2002 Lexus Is

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

Counts are not adjusted for sales, age, mileage exposure or reporting. A lower count does not establish that a car is problem-free.

About this comparison →
12Owner complaints

Model-year median: 9

0Recall campaigns

View recall details →

0Investigations

View investigation details →

Check a VIN with NHTSA ↗ Model-level counts do not show whether a particular VIN is affected or repaired.

Inspection summary

2002 Lexus Is

NHTSA snapshot: September 18, 2026. 12 owner complaints · 0 recall campaigns · 0 investigations.

Counts are not failure probabilities and are not adjusted for sales, age, mileage exposure or reporting. One report may name several categories. Comparison method and limitations.

Top reported categories (up to 5)

  • Structure: 5 reports
  • Tires: 2 reports
  • Air Bags: 1 reports
  • Electronic Stability Control (esc): 1 reports
  • Engine And Engine Cooling: 1 reports

Full reported-category list and vehicle report

Recall links

    No recall campaigns in this snapshot.

    Check a VIN with NHTSA. Model-level history does not establish whether a particular VIN is affected or repaired.

    Print the top reported categories, recall links, snapshot date and comparison limits.

    How this year compares

    Owner complaints by model year

    Other model years Selected year
    1
    1999    1
    2001    12
    2002    12
    2003    10
    2004    12
    2005
    Compare all Is years →

    Counts vary with age, sales, mileage exposure and reporting. They are not failure rates.

    What owners reported most

    Structure
    5    Tires
    2    Air Bags
    1    Electronic Stability Control (esc)
    1    Engine And Engine Cooling
    1
    All reported categories
    Exterior Lighting
    1    Service Brakes
    1    Steering
    1    Suspension
    1    Unknown Or Other
    1    Visibility/wiper
    1    Wheels
    1

    Tap a category to read its complaints. One report may name several components.

    When problems were reported

    Mileage at the reported incident

    Limited mileage data: 6 of 12 reports include usable mileage. There isn’t enough coverage to show a useful chart.

    NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

    What to inspect

    Issues worth paying extra attention to based on owner reports.

    • Structure. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
    • Tires. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
    • Air Bags. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

    NHTSA owner reports · September 18, 2026 snapshot.

    1 crash reports0 fire reports1 injury reports

    Structure complaints

    5 reports
    Clear category filter
    120,000 miles · Mar 13, 2015
    Structure

    DASHBOARD IS MELTING. *TR

    NHTSA ODI #10694116

    Mileage unknown · Jan 14, 2015
    Structure

    OVER THE YEARS MY DASHBOARD HAS DETERIORATED, THE RUBBER HAS BECOME STICKY AND NASTY JUST LIKE ALL THE OTHER LEXUS VEHICLES IN COMPLAINTS. I UNDERSTAND THERE IS A RECALL REGARDING THIS MATTER BUT NOT MY YEAR. I DO NOT UNDERSTAND WHY THIS WOULDN'T APPLY TO ALL THE 2002 MODELS THAT ARE EXPERIENCING THE EXACT SAME ISSUE! PLEASE,…

    Read full complaint

    OVER THE YEARS MY DASHBOARD HAS DETERIORATED, THE RUBBER HAS BECOME STICKY AND NASTY JUST LIKE ALL THE OTHER LEXUS VEHICLES IN COMPLAINTS. I UNDERSTAND THERE IS A RECALL REGARDING THIS MATTER BUT NOT MY YEAR. I DO NOT UNDERSTAND WHY THIS WOULDN'T APPLY TO ALL THE 2002 MODELS THAT ARE EXPERIENCING THE EXACT SAME ISSUE! PLEASE, COULD SOMEONE ENLIGHTEN ME? ME VEHICLE HAS 120,000 MILES ON IT AND IS IN IMMACULATE CONDITION OTHER THAN THE DASHBOARD AND SIDES OF CONSOLE. HELP, I LOVE MY CAR AND I DESERVE TO BE A PART OF THIS RECALL ALSO!! THANK YOU IN ADVANCE FOR YOUR HELP. *TR

    NHTSA ODI #10672593

    Mileage unknown · Aug 18, 2014
    Structure

    AS I'M DRIVING THE DASHBOARD STARTS TO MELT AND IT'S VERY STICKY,PAID GOOD MONEY FOR THIS CAR AND THERE'S NO RECALL OR WARRANTEE FOR THIS DEFECT. *TR

    NHTSA ODI #10626012

    40,000 miles · Jul 30, 2014
    Structure

    MY LEXUS DASHBOARD IS MELTING AWAY. THE DASH HAS ALREADY BEEN REPLACED ONCE BY THE DEALER BUT IT IS AGAIN MELTING AWAY. *TR

    NHTSA ODI #10617551

    Mileage unknown · Apr 29, 2007
    Engine And Engine CoolingExterior LightingStructure

    VEHICLE STALLS, BUCKS AND SWAYS ONTO OTHER DRIVERS NOT AN ALIGNMENT PROBLEM WHEN BRAKING THE VEHICLE SWAYS LEFT OR RIGHT. IT IS MISSING A SPARE TIRE AND JACK, I ASKED ON 3 DIFFERENT OCCASIONS FOR THIS SAFETY EQUIPMENT AND WAS DENIED. ALSO, MISSING WEATHER STRIPS ON ALL 4 DOORS THE WIND ENTERS THE CAR AND ONE DAY IT IS GOING TO …

    Read full complaint

    VEHICLE STALLS, BUCKS AND SWAYS ONTO OTHER DRIVERS NOT AN ALIGNMENT PROBLEM WHEN BRAKING THE VEHICLE SWAYS LEFT OR RIGHT. IT IS MISSING A SPARE TIRE AND JACK, I ASKED ON 3 DIFFERENT OCCASIONS FOR THIS SAFETY EQUIPMENT AND WAS DENIED. ALSO, MISSING WEATHER STRIPS ON ALL 4 DOORS THE WIND ENTERS THE CAR AND ONE DAY IT IS GOING TO SWING IT DIRECTLY OFF THE ROAD . *TR

    NHTSA ODI #10189197

    Recall campaigns

    0

    No recalls in this snapshot.

    Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

    Defect investigations

    0

    No exact-year investigations in this snapshot.

    An investigation is not a finding of a defect, and closure does not prove a vehicle is problem-free.