THE GAS PEDAL WILL INTERMITTENTLY STOP WORKING. FORCING ONE TO PULL OVER, RESTART THE CAR, AND/OR HAVE THE VEHICLE TOWED FOR REPAIR.
2004 Lexus Is 300
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Is 300 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 14 of 19 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Structure. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Vehicle Speed Control. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
19 reportsENGINE QUIT ON HIGHWAY AT 65 MPH COASTED OF SHOULDER OF ROAD. WRECKER DROPPED AT DEALER. THEY MIS DIAGNOSED A BAD COIL. APPROXIMATELY 6 HOURS LATER THE CAR QUIT IN SAME WAY AGAIN. ANOTHER REPAIR SHOP PROPERLY DIAGNOSED THE PROBLEM AS AN IGNITOR CONTROL MODULE. THE ORIGINAL REPAIR CO.COMMUNITY TOYOTA WILL NOT TAKE RESPONSIBILITY…
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ENGINE QUIT ON HIGHWAY AT 65 MPH COASTED OF SHOULDER OF ROAD. WRECKER DROPPED AT DEALER. THEY MIS DIAGNOSED A BAD COIL. APPROXIMATELY 6 HOURS LATER THE CAR QUIT IN SAME WAY AGAIN. ANOTHER REPAIR SHOP PROPERLY DIAGNOSED THE PROBLEM AS AN IGNITOR CONTROL MODULE. THE ORIGINAL REPAIR CO.COMMUNITY TOYOTA WILL NOT TAKE RESPONSIBILITY FOR THE UNSAFE CONDITION THEY PUT ME IN. TOYOTA COMPANY SAYS THEY HAVE NO CONTROL OR SAY IN SERVICE PROBLEMS CREATED BY DEALERS. THE FIRST QUESTION THE 2ND REPAIR SERVICE ASK WAS THE CAR RUNNING ROUGH. I SAID NO IT JUST QUIT. THIS QUESTION SHOULD HAVE BEEN ASK BY THE TOYOTA DEALER THAT DID THE FIRST REPAIR. COMMUNITY TOYOTA, BAYTOWN TEXAS. I MADE A GOOD FAITH EFFORT TO GET THE DEALER AND TOYOTA CO. TO ACKNOWLEDGE THEY MADE A MISTAKE AND TAKE CORRECTIVE ACTION SO THEY WILL NOT DO UNSAFE WORK IN THE FUTURE. I BELIEVE IN THE INTEREST OF PUBLIC SAFETY SOME ONE SHOULD SEE THAT THE MECHANIC AND SERVICE MANAGER WERE PROPERLY TRAINED. SO THEY DO NOT MAKE THE SAME MISTAKE IN THE FUTURE AND PUT DRIVERS THEIR PASSENGERS AND OTHER VEHICLES AT RISK. I SENT CERTIFIED LETTERS TO DEALER AND TOYOTA CO. DEALER DID NOT RESPOND TOYOTA CO. SAID THEY DID NOT GET INVOLVED WITH SERVICE COMPLAINTS. PROPERLY TRAINING AND SUPERVISING MECHANICS HAS TO BE SOMEBODY'S RESPONSIBILITY. PLEASE ADVISE ME IF YOU CAN HELP.
STICKY RESIDUE DUE TO THE MELTING MATERIAL ON THE DASHBOARD CAUSES FUMES. FUMES ARE TOXIC AND IS GETTING IN THE AC AND VENTILATION. MELTING DASHBOARD. STICKY RESIDUE. CLOTHES WILL STICK TO IT. MELTS WHEN IT GETS HOT IN THE CAR. CURRENTLY LIVING IN CALIFORNIA WHERE IT IS SUMMER WEATHER 9 OUT OF THE 12 MONTHS. PLEASE HELP.
THE LEXUS IS300 HAVE THE WORST DASH, I DON'T UNDERSTAND WHY LEXUS DIDN'T HAVE A RECALL ON THEM AS THEY DID FOR THE IS250 OR THE IS350. GOD FORBIDS YOU PARK YOUR CAR AT WORK AND AT THE END OF THE DAY WHEN YOU GET IN YOUR VEHICLE AND YOU TOUCH THE DASH OR AROUND THE SHIFTER, IT FEELS LIKE IT IS MELTING. AND SOMETIMES I WONDER IF…
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THE LEXUS IS300 HAVE THE WORST DASH, I DON'T UNDERSTAND WHY LEXUS DIDN'T HAVE A RECALL ON THEM AS THEY DID FOR THE IS250 OR THE IS350. GOD FORBIDS YOU PARK YOUR CAR AT WORK AND AT THE END OF THE DAY WHEN YOU GET IN YOUR VEHICLE AND YOU TOUCH THE DASH OR AROUND THE SHIFTER, IT FEELS LIKE IT IS MELTING. AND SOMETIMES I WONDER IF THERE IS SOME TYPE OF FUME RADIATING FROM THE DASH ITSELF. #2. THE THROTTLE BODY ISSUE-APPARENTLY I AM NOT THE ONLY ONE WHO IS HAVING THE ISSUE, SOMETIMES IT TAKES OFF, SOMETIMES IT DOESN'T PUSH AIR THROUGH AND THERE IS A 2-3 SECONDS DELAY WHICH CAN CAUSE AN ACCIDENT ESPECIALLY IF YOU ARE CROSSING AN INTERSECTION. I ALMOST GOT HIT TWICE
DASHBOARD IS MELTING AND HAS BECOME STICKY AND RUBS OFF ON CLOTHING. THIS INCLUDES THE PASSENGER SIDE AIRBAG SURFACE. THIS HAPPENS WHEN VEHICLE IS PARKED IN THE SUN.
THE DASHBOARD ON MY LEXUS IS300 IS MELTING AND REFLECTS OFF THE WINDSHIELD DURING THE DAYTIME CAUSING A TERRIBLE GLARE THAT AT TIMES AFFECTS DRIVING VISION. THIS IS THE SAME PROBLEM THAT LEXUS HAS IDENTIFIED IN OTHER LEXUS VEHICLES (06 AND UP IS, LS460 ETC)AND WILL REPLACE THOSE DASHBOARDS. I HAVE CONTACTED LEXUS CUSTOMER SERVIC…
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THE DASHBOARD ON MY LEXUS IS300 IS MELTING AND REFLECTS OFF THE WINDSHIELD DURING THE DAYTIME CAUSING A TERRIBLE GLARE THAT AT TIMES AFFECTS DRIVING VISION. THIS IS THE SAME PROBLEM THAT LEXUS HAS IDENTIFIED IN OTHER LEXUS VEHICLES (06 AND UP IS, LS460 ETC)AND WILL REPLACE THOSE DASHBOARDS. I HAVE CONTACTED LEXUS CUSTOMER SERVICE AND TOOK MY VEHICLE TO THE DEALER FOR INSPECTION. THE DECISION BY LEXUS CUSTOMER SERVICE IS THEY REFUSED TO APPROVE MY DASHBOARD DUE TO THE AGE OF THE VEHICLE. I'M ALSO WORRIED THAT THERE MIGHT BE CHEMICALS THAT CAN EFFECT HEALTH COMING OUT OF THE DASH BOARD CAUSING IT TO MELT. CAN THIS MELTED DASHBOARD EFFECT THE PASSENGER AIRBAG BY MELTING ? MY VEHICLE IS IN THE GARAGE AT HOME AND WORK. PLEASE HELP TO GET LEXUS TO REPLACE MY DEFECTIVE DASHBOARD.
STICKY MELTING DASHBOARD. *TR
THE DASH BOARD IS MELTING SINCE 2007, LEXUS DID NOT DO ANY MORE THAN CHANGE PASSENGER AIR BAG COVER THAT AFTER A WILE STARTER MELTING AGAIN, THEY BLAME AT SUN EXPOSURE, THE CAR IS ALWAYS IN THE GARAGE AND IS USED VERY LITTLE TODAY THE MILEAGE IS 48,000, WE COMPLAINED TO LEXUS A LITTLE AFTER THE WARRANTY WAS OVER WITH NO RESULT.…
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THE DASH BOARD IS MELTING SINCE 2007, LEXUS DID NOT DO ANY MORE THAN CHANGE PASSENGER AIR BAG COVER THAT AFTER A WILE STARTER MELTING AGAIN, THEY BLAME AT SUN EXPOSURE, THE CAR IS ALWAYS IN THE GARAGE AND IS USED VERY LITTLE TODAY THE MILEAGE IS 48,000, WE COMPLAINED TO LEXUS A LITTLE AFTER THE WARRANTY WAS OVER WITH NO RESULT. WE ARE AFRAID OF TOXICITY THAT CAN AFFECT OUR HEALTH WE EXPRESS THIS TO LEXUS AND THEY DISMISSED OUR CONCERN. *TR
MY 2004 LEXUS IS 300 HAS A MELTING DASHBOARD. THE DASHBOARD HAS BECOME STICKY TO THE TOUCH AND LEAVES MARKS WHEN YOU TOUCH IT. *TR
TL* THE CONTACT OWNS A 2004 LEXUS IS-300 EQUIPPED WITH NEXEN N-5000 TIRES (N.A), LINE SIZE 215/45/17. THE CONTACT STATED THAT HE NOTICED LARGE CIRCULAR CRACKS ON THE SIDEWALL OF THREE OF THE FOUR TIRES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN VERIFIED THE FAILURE AND ADVISED THE CONTACT THAT THE PROBLEM …
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TL* THE CONTACT OWNS A 2004 LEXUS IS-300 EQUIPPED WITH NEXEN N-5000 TIRES (N.A), LINE SIZE 215/45/17. THE CONTACT STATED THAT HE NOTICED LARGE CIRCULAR CRACKS ON THE SIDEWALL OF THREE OF THE FOUR TIRES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN VERIFIED THE FAILURE AND ADVISED THE CONTACT THAT THE PROBLEM WAS A MANUFACTURING DEFECT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE TIRES WERE REPLACED. THE DOT NUMBER WAS NOT AVAILABLE. THE FAILURE MILEAGE ON THE VEHICLE WAS 91,000. THE FAILURE MILEAGE OF THE TIRES WAS 15,000. *TR
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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