Structure. Review the 59 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Vehicle Speed Control. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

12 crash reports0 fire reports6 injury reports

Steering complaints

10 reports

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230,000 miles · Sep 26, 2019

Steering

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TL* THE CONTACT OWNS A 2007 LEXUS IS 250. WHILE DRIVING VARIOUS SPEEDS OR WHILE THE VEHICLE WAS STOPPED, THE POWER STEERING SUDDENLY SEIZED. THE CONTACT STATED THAT THE FAILURE OCCURRED OFTEN. SOMETIMES, THE POWER STEERING WOULD RESUME NORMAL OPERATION WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED. ON OTHER OCCASIONS, THE VEHICLE HAD TO BE TOWED HOME. WHEN IT WAS TOWED, IT TOOK APPROXIMATELY 24 HOURS BEFORE THE POWER STEERING WOULD RETURN TO NORMAL. THE CONTACT CALLED OURISMAN LEXUS OF ROCKVILLE (LOCATED AT 15501 FREDERICK RD, ROCKVILLE, MD 20855, 855-821-1390) WHERE IT WAS DIAGNOSED THAT THE ECU AND THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS BECAUSE THERE WERE NOT ENOUGH COMPLAINTS REGARDING THE FAILURE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBERS: 1802260181 AND 1812061696. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 230,000.

NHTSA ODI #11258326

140,000 miles · Nov 27, 2017

Steering

THE STEERING SYSTEM LOCK AND I CANNOT STEER THE CAR. IT SAYS P/S ON THE DASH PANEL. I HAVE SEARCHED THE INTERNET AND OTHER CONSUMERS ARE HAVING THE SAME ISSUES, THIS IS VERY DANGEROUS AND SCARY. I WAS BACKING OUT OF A PARKING SPACE AND THE STEERING LOST POWER AND LOCKED 11I COULD NOT DRIVE MY CAR.

NHTSA ODI #11048542

180,000 miles · Nov 14, 2016

Steering

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THE ELECTRIC POWER STEERING STOPPED WORKING SEVERAL WEEKS AGO, AFTER A NORMAL START-UP AND DRIVING FOR ABOUT 20 MINUTES. THIS COULD HAVE CAUSED A FATAL ACCIDENT, LUCKILY I WAS DRIVING INSTEAD OF MY WIFE WHO USUALLY DRIVES THIS CAR. THIS CAR HAS AN ELECTRONIC STEERING SYSTEM, NOT THE NORMAL SYSTEM WHICH USES POWER STEERING FLUID. WHEN THIS FIRST OCCURRED I WAS BARELY ABLE TO DRIVE IT BACK TO MY HOUSE WHERE IT SAT FOR A COUPLE OF DAYS. THEREAFTER, WITH THE STEERING STILL NOT WORKING, THE CAR WAS TAKEN TO THE DEALER (TOM WILLIAMS LEXUS OF BIRMINGHAM, AL). THE DEALER CHECKED THE CAR OUT AND HELD IT FOR SEVERAL DAYS. THEIR 'REPAIR' WAS TO REPLACE THE CAR'S POWER STEERING ECU. THEY HAD TO ORDER THE ECU AND THAT TOOK A FEW MORE DAYS. THEY REPLACED THE POWER STEERING ECU BUT THE STEERING STILL DID NOT WORK . THEY THEN CALL ME AND TELL ME THAT FURTHER REPAIRS ARE NEEDED. THEY SAID THAT THE POWER STEERING RACK NEEDED TO BE REPLACED, CALIBRATED AND REALIGNED($4500). THIS ALL SEEMS VERY ODD TO ME. EVEN AFTER PAYING OUT OF POCKET FOR THE REPAIR, I'M SCARED OUT OF MY MIND TO ALLOW MY WIFE AND KIDS BACK IN THAT CAR. IT WAS LITERALLY IMPOSSIBLE TO TURN THE WHEEL WHEN THE STEERING WENT OUT. THERE WAS A STEERING CAMPAIGN SEVERAL YEARS AGO (9LC), BUT THE DEALER TOLD ME THAT MY VIN IS NOT IN THE RANGE OF CARS NEEDING REPAIR. I CAN UNDERSTAND THAT OLDER HIGH MILEAGE CARS SOMETIMES NEED REPAIR, BUT THE STEERING SYSTEM SHOULD NEVER FAIL. AFTER READING OTHER COMPLAINTS ON THE NHTSA WEBSITE AND USER FORUMS, I UNDERSTAND THAT THIS PROBLEM EXISTS WITH MANY OTHER LEXUS IS250 AND IS350 VEHICLES. I CONTACTED LEXUS CUSTOMER CARE AND THEY SAID THEY WOULD LOOK INTO OFFERING SOME OUT OF WARRANTY ASSISTANCE. AFTER SEVERAL DAYS OF WAITING ON THEIR RESPONSE, I CALLED LEXUS BACK AND THEY SAID THEY DECIDED NOT TO OFFER ANY ASSISTANCE. WE OWN A LS460 AND THIS IS250 AND NOW, WE DON'T TRUST LEXUS VEHICLES.

NHTSA ODI #10925750

10 miles · Sep 1, 2016

Steering

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I HAVE A PROBLEM OF POWER STEERING TODAY, THE RED LIGHT P/S APPEARS AND I FOUND THAT IT'S HARD TO TURN MY CAR WHEEL EITHER TO LEFT OR RIGHT. I HAVE CHECK WITH A LOCAL REPAIR SHOP AND LEARN FROM THE TECHNICIAN THAT NOTHING WRONG WITH THE ALTERNATOR AND THE PROBLEM MIGHT COME FROM THE FAULTY CRANKSHAFT PULLEY. I ALSO LEARN FROM ONLINE THAT TOYOTA WILL INSPECT RECALLED VEHICLES AND REPLACE THE CRANKSHAFT PULLEY IF NECESSARY AT NO CHARGE, BUT MY LEXUS DEALER IN WESTMINSTER CA 92683 VERIFY THAT THE POWER STEERING RECALL IS NOT FOR MY CAR MODEL. PLEASE CHECK THE CASE AND LET ME KNOW WHAT TO DO TO GAIN THE POWER STEERING RECALL BENEFIT AS OTHERS WHO HAVE THE SAME PROBLEM BUT WITH DIFFERENT CAR MODEL. THANKS FOR YOUR TIME!

NHTSA ODI #10903187

240,000 miles · Nov 24, 2015

Steering

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NOVEMBER 2015: I OWN A 2007 IS 250 WITH APPROXIMATELY 240,000 MILES. I AM THE ORIGINAL OWNER AND THE CAR IS TOTALLY STOCK. THE ELECTRIC POWER STEERING STOPPED WORKING SEVERAL DAYS AGO. THIS WAS UPON START-UP AFTER SITTING FOR ABOUT 90 MINUTES, NOT WHILE DRIVING. THIS CAR USES AN ELECTRONIC STEERING SYSTEM, NOT THE NORMAL SYSTEM WHICH USES POWER STEERING FLUID. I WAS UNABLE TO DRIVE IT, SO THE CAR WAS FIRST TOWED TO MY HOUSE WHERE IT SAT FOR A COUPLE OF DAYS. THEREAFTER, WITH THE STEERING STILL NOT WORKING, THE CAR WAS TOWED TO THE DEALER (MEADE LEXUS OF SOUTHFIELD MICHIGAN). THE DEALER CHECKED THE CAR OUT AND HELD IF FOR SEVERAL DAYS. THEIR 'REPAIR' WAS TO UNPLUG THE CAR'S COMPUTER AND PLUG IT BACK IN. NOW THE STEERING WORKS. THEY TELL ME THAT NO FURTHER REPAIR IS NECESSARY. THIS ALL SEEMS VERY ODD TO ME. I'M SCARED OUT OF MY MIND TO ALLOW MY KID BACK IN THE CAR (18 YEAR OLD NEW DRIVER). IT WAS LITERALLY IMPOSSIBLE TO TURN THE WHEEL WHEN THE STEERING WENT OUT. THERE WAS A STEERING CAMPAIGN SEVERAL YEARS AGO (9LC), BUT THE DEALER TOLD ME THAT MY VIN IS NOT IN THE RANGE OF CARS NEEDING REPAIR. I CAN UNDERSTAND THAT OLDER HIGH MILEAGE CARS SOMETIMES NEED REPAIR, BUT THE STEERING SYSTEM SHOULD NEVER FAIL. AFTER READING OTHER COMPLAINTS ON THE NHTSA WEBSITE AND USER FORUMS, I UNDERSTAND THAT THIS PROBLEM EXISTS WITH OTHER LEXUS IS250 AND IS350 VEHICLES. I AM UNSURE HOW TO PROCEED, BECAUSE I FEAR THAT THE CAR IS UNFIT TO DRIVE.

NHTSA ODI #10806524

165,000 miles · Mar 5, 2015

Fuel/propulsion SystemSteeringVisibility/wiper

I LOST POWER STEERING AND VERY HARD TO TURN THE STEERING WHEEL. PS LIGHT IS CAME ON THE DASH. *TR

NHTSA ODI #10692258

96,500 miles · May 31, 2013

Steering

I HAVE AN 07 IS250. THE STEERING MAKES A SCRAPING NOISE, VERY LOUD WHILE IN PARK AND TURNING WHEEL IN EITHER DIRECTION. SOUNDS SIMILAR TO MY WIFE'S SONOGRAM SESSION AT DOCTORS OFFICE. STEERING IS A LITTLE STIFFER AND SLIGHTLY LOCKS IN PLACE WHILE DRIVING. I TOOK TO A LEXUS DEALERSHIP AND WAS TOLD THAT IT NEEDED A NEW ELECTRONIC…

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NHTSA ODI #10514509

76,500 miles · Mar 30, 2013

Exterior LightingSteering

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DRIVING ON THE HIGHWAY ALL OF A SUDDEN THE POWER STEERING SHUTS OFF. THE STEERING GETS VERY STIFF AND BARELY MANAGE TO GET SAFELY TO SIDE OF THE ROAD. (A DRIVER WITH LESS ARM STRENGTH WOULD MOST LIKELY CAUSE ACCIDENT DUE TO STIFFNESS OF STEERING) WHEN PULLED TO SIDE OF THE ROAD AND VEHICLE IS TURNED OFF THEN TURNED ON AGAIN. THE STEERING WORKS PROPERLY AGAIN. WHILE IT DOES THIS THE "P/S" LIGHT ON DASH COMES ON. ALSO THE VEHICLES HID LIGHTS GO OUT WHILE DRIVING. WHEN TURNED OFF AND ON AGAIN. THEY CONTINUE TO WORK. *TR

NHTSA ODI #10505032

33,333 miles · May 11, 2010

SteeringTiresWheels

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THERE APPEARS TO BE A DESIGN DEFECT RELATIVE TO THE CLEARANCE OF THE FRONT TIRES WITH THE WHEEL WELLS. I WAS DRIVING ON THE FREEWAY AND SUDDENLY HEARD A LOUD THUMPING WHICH I ASSUMED WAS THE TIRES BECAUSE AS I SLOWED, THE NOISE SLOWED AND THEN STOPPED. I GOT TO MY DESTINATION ONLY A FEW MINUTES AWAY AND CHECKED THE TIRES TO FIND THAT THE FURTHEST INTERIOR 1 INCH OF TIRE TREAD OF MY RIGHT TIRE HAD BEEN RIPPED OFF AND EXPOSED A PORTION OF THE STEEL RADIAL. THE REMAINDER OF THE TREAD OF THE RIGHT TIRE WAS IN TACT, AND HAD ABOUT 1/4 INCH OF TREAD, INDICATING TO ME THAT THE TIRES WERE NOT WORN DOWN AT ALL. I HAD 33,000 MILES ON THE CAR, NEARLY ALL FREEWAY. I BELIEVE THAT THE TIRES MAKE CONTACT WITH THE INSIDE OF THE WHEEL WELLS WHEN YOU ATTEMPT TO TURN AS TIGHT AS POSSIBLE, AS IN MAKING A U-TURN. I BASE THIS ON MY RECALLING MAKING SHARP U-TURNS AND HEARING A RUBBING/GRINDING SOUND COMING FROM THE TIRES. I WENT TO THE LEXUS DEALERSHIP IN GLENDALE, CA, AND INFORMED THE SERVICE DEPARTMENT OF MY BELIEF AND SHOWED THEM THE TIRES. THEY STATED THAT THE TIRES WERE NOT DRIVABLE (WHICH WAS OBVIOUS) BUT THAT IT WAS JUST NORMAL WEAR-AND-TEAR. I THEN SHOWED THEM THE REMAINING TREAD ON THE TIRES AND THEIR EXCUSE WAS THAT THE ALIGNMENT MUST BE OFF AND CAUSING THAT PART OF THE TIRE TO WEAR QUICKER. THEY REJECTED MY DEMAND THAT THEY REPLACE THE TIRES ON GROUNDS THAT THE CAR HAD A DESIGN DEFECT. I WAS FORCED TO BUY REPLACEMENT TIRES AT MY EXPENSE. *TR

NHTSA ODI #10330028

20,000 miles · Feb 17, 2010

Equipment Adaptive/mobilitySteering

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COMPLAINTS REGARDING 2007 LEXUS IS 250: 1. STEERING WHEEL STICKS WHEN TURNING TO THE RIGHT. THIS OCCURS 3-5 TIMES PER WEEK AND HAS ALMOST CAUSED SEVERAL ACCIDENTS AND COLLISIONS. 2. WHEN APPLYING PRESSURE ON THE BRAKE, THE CAR JUMPS FORWARD AND ACCELERATES. THIS OCCURS 2-5 TIMES PER MONTH. THIS HAS NEARLY CAUSED ME TO REAR END OTHER CARS ON SEVERAL OCCASIONS. 3. CAR FLUTTERS AND STALLS WHEN REVERSING. ( CAR IS AN AUTOMATIC) CAR ALSO FLUTTERS WHEN STOPPED AT A RED LIGHT OR STOP SIGN. CAR DOES THIS WHEN ITS HOT OR COLD. THIS OCCURS 5-10 TIMES PER MONTH. I HAVE TAKEN MY CAR TO THE LEXUS DEALERSHIP SEVERAL TIMES FOR THE ABOVE ISSUES, AND THEY HAVE DONE NOTHING. THESE ISSUE OCCUR VERY FREQUENTLY AND THE DEALER SEEMS TO NOT BE ABLE TO "FIND" ANY PROBLEMS. I HAVE RECEIVED A RECALL NOTICE FOR AN ACCELERATION ISSUE, AND WAS INSTRUCTED TO REMOVE MY FLOOR MAT. NOTHING ELSE HAS BEEN DONE AND THE DEALER HAS BEEN NO HELP. I AM CONCERNED THAT THESE ISSUES WILL HARM OR EVEN KILL MYSELF OR MY FAMILY AND OR ANOTHER DRIVER OR FAMILY ON THE ROAD. *TR

NHTSA ODI #10311582

Official recalls

19V741000 · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

Oct 17, 2019

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.

Additional source detail variants (2)

Air Bags:frontal:passenger Side:inflator Module

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.

Air Bags:frontal:driver Side:inflator Module

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

17V006000 · Air Bags:frontal:passenger Side:inflator Module

Jan 9, 2017

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain 2009 Toyota Corolla, Corolla Matrix, Yaris, Yaris HB, Scion xB, Pontiac Vibe, Lexus, ES350, IS250, IS350, and IS-F vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Toyota is recalling certain 2006-2008 Lexus IS250 and IS350, 2007-2008 Lexus ES350, Toyota Yaris, Yaris HB, and 2008 Lexus IS-F and Scion xB vehicles originally sold, or ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence & remedy

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), H0A (Toyota Zone C), GLG (Lexus Zone A), GLH (Lexus Zone B) and HLA (Lexus Zone C).

16V340000 · Air Bags:frontal:passenger Side:inflator Module

May 23, 2016

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence & remedy

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).

14V647000 · Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings

Oct 15, 2014

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2007-2010 Lexus LS vehicles manufactured May 9, 2006, to July 20, 2010, 2006-2011 Lexus GS vehicles manufactured January 6, 2005, to September 10, 2010, and 2006-2011 Lexus IS vehicles manufactured August 30, 2005, to September 10, 2010. Due to anti-corrosion plating remnants, fuel may leak from where the fuel pressure sensor is attached to the fuel delivery pipe.

Consequence & remedy

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Toyota will notify owners, and dealers will clean and reseal the fuel pressure sensor mounting area, free of charge. The recall began March 3, 2015. Owners may contact Toyota customer service at 1-800-331-4331.

13V030000 · Visibility/wiper

Jan 30, 2013

Toyota is recalling certain model year 2006-2012 Lexus IS250 and IS350 vehicles manufactured August 23, 2005, through October 5, 2011; 2010-2012 Lexus IS250C and IS350C vehicles manufactured April 10, 2009, through October 6, 2011; and 2008-2011 Lexus IS-F vehicles manufactured December 14, 2007, through July 10, 2011. The nuts that fasten the wiper arms may be insufficiently torqued such that if the wiper arms are restricted by an external load, such as a buildup of heavy snow, one or both of the wipers may become inoperative.

Consequence & remedy

Consequence: Inoperative wipers could reduce driver visibility and increase the risk of a vehicle crash.

Remedy: Toyota will notify owners, and Lexus dealers will install new wiper arm nuts, free of charge. An interim letter was mailed to owners on April 4, 2013. Owners may contact Toyota at 1-800-331-4331.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

Air Bags:frontal:passenger Side:inflator Module