AIR BAGS STAYS ON ALL THE TIME. THE DEALER, LEXUS, REFUSES TO MAKE REPAIR. THE VEHICLE WAS NEVER INVOLVED IN AN ACCIDENT......UPDATED 12/03/15 *BF UPDATED 10/17/2017*CN
2007 Lexus Is 250
Owner reports · Recalls · Investigations
More warning signs than most Is 250 years
Owner complaints for the 2007 Lexus Is 250 are substantially higher than the model-year median of 35.
About this comparison →How this year compares
Owner complaints by model year
Compare all Is 250 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
142 reports with mileage · 71 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Structure. Review the 59 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Vehicle Speed Control. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
52 reportsTHE VEHICLE DASHBOARD AND DOORS MATERIALS ARE MELTED/STICKY/GLOSSY, CANNOT BE TOUCHED OR EVEN CLEAN, MY MAIN CONCERN IS THE AIRBAG. *TR
I HAVE COMPLAINED TO THE LEXUS DEALERSHIP AS WELL AS SONIC ABOUT THIS DASHBOARD. MY WARRANTY WAS VALID MY FIRST SEVERAL COMPLAINTS, PICTURES WERE TAKEN BY A LEXUS REP AND SENT TO CORPORATE. AT THAT TIME CORPORATE DENIED COMPLAINT I PERSONALLY CALLED AND A REP TOLD ME THAT THEY HAVE RECEIVED CALLS IN REGARDS TO MELTING STICKY DAS…
Read full complaint
I HAVE COMPLAINED TO THE LEXUS DEALERSHIP AS WELL AS SONIC ABOUT THIS DASHBOARD. MY WARRANTY WAS VALID MY FIRST SEVERAL COMPLAINTS, PICTURES WERE TAKEN BY A LEXUS REP AND SENT TO CORPORATE. AT THAT TIME CORPORATE DENIED COMPLAINT I PERSONALLY CALLED AND A REP TOLD ME THAT THEY HAVE RECEIVED CALLS IN REGARDS TO MELTING STICKY DASHBOARD AND THEY HAVING THIS PROBLEM WITH PEOPLE THAT LIVE IN HOT HUMID CLIMATE. I WAS IN DISBELIEF THAT THE REP TOLD THAT TO ME. I ASKED THE REP WHO MAKES A CAR BASED ON CLIMATE WEATHER I LIVE IN ALABAMA AND IN THE SUMMER WITH THE SUN BEAMING ON DASHBOARD CAN POSSIBLY CAUSE A CAR ACCIDENT. SAFETY SAFETY HAS BEEN MY MAIN CONCERN THIS IS DANGEROUS. THEY CALLED ME AND SAID THEY WORKED PAY 20% THEN A COUPLE DAYS LATER SAID 20% ONLY TOWARDS PARTS. *TR
TL* THE CONTACT OWNS A 2007 LEXUS IS250. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, ANOTHER DRIVER CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. TH…
Read full complaint
TL* THE CONTACT OWNS A 2007 LEXUS IS250. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, ANOTHER DRIVER CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS 130,000. ....UPDATED 02-03-15 *BF UPDATED 02/18/15*JB
THE AIR BAG LIGHT CAME ON IN OUR 2007 LEXUS IS 250. WE RECENTLY BROUGHT IT INTO THE LEXUS OF CHERRY HILL (NJ) DEALERSHIP FOR A COUPLE OTHER RECALL ITEMS, AND FIGURED THAT WE BETTER HAVE THIS AIR BAG ISSUE LOOKED OVER AS SOON AS POSSIBLE. THINKING IT WAS AN ELECTRICAL/CIRCUIT PROBLEM, WE WERE COMPLETELY SHOCKED WHEN THE LEXUS REP…
Read full complaint
THE AIR BAG LIGHT CAME ON IN OUR 2007 LEXUS IS 250. WE RECENTLY BROUGHT IT INTO THE LEXUS OF CHERRY HILL (NJ) DEALERSHIP FOR A COUPLE OTHER RECALL ITEMS, AND FIGURED THAT WE BETTER HAVE THIS AIR BAG ISSUE LOOKED OVER AS SOON AS POSSIBLE. THINKING IT WAS AN ELECTRICAL/CIRCUIT PROBLEM, WE WERE COMPLETELY SHOCKED WHEN THE LEXUS REPRESENTATIVE STATED THAT ADMITTEDLY THERE WAS A MANUFACTURER'S DEFECT IN THE AIR BAG CABLE HARNESS; IT WAS MADE TOO SHORT IN THE LEXUS 2006 - 2007 IS 250 MODELS. AFTER RESEARCHING, I SAW THAT THIS EXACT INFORMATION IS ALL OVER THE INTERNET, POSTED BY OTHER ANGRY 2006 - 2007 LEXUS IS 250 OWNERS. IN SUMMARY, THE AIR BAGS WILL NOW NOT DEPLOY DURING VEHICLE IMPACT, UNTIL WE, THE CONSUMER, PAY $3,500.00 TO GET THEM FIXED. I WENT AROUND-AND-AROUND WITH LEXUS OF CHERRY HILL AND THEIR CORPORATE OFFICE IN CALIFORNIA, FIGHTING, BECAUSE I SEE NO REASON WHY, I, THE CONSUMER, MUST PAY A HEFTY PRICE FOR AN EXTREMELY IMPORTANT SAFETY DEFECT THAT IS 100% LEXUS' FLAW. I HAVE MANAGED TO GET MY OUT-OF-POCKET COST DOWN TO $2,300.00 NOW, BUT IT IS $2,300.00 OF MY HARD EARNED MONEY WHICH WAS SAVED FOR A 2015 VACATION, THAT I ABSOLUTELY SHOULD NOT HAVE TO PUT OUT FOR THIS MAJOR MANUFACTURER DEFECT. THEY RECALLED OUR CAR AT NO COST, FOR WIPER BLADES AND FLOOR MATS, BUT LEXUS REFUSES TO MAKE RIGHT WHAT THEY BUILT WRONG, WHICH COULD CAUSE LIFE-THREATENING INJURIES OR DEATH. HAS TOYOTA/LEXUS LEARNED NOTHING FROM GM? *TR
THE DASHBOARD OF MY 07 LEXUS IS 250 HAS BEEN OOZING A GREASY UNKNOWN CHEMICAL. ASIDE FROM BEING UNSIGHTLY AND DIRTY, THIS STICKY DASHBOARD POSES A SEVERE SAFETY ISSUE. ON SUNNY DAYS, VERY COMMON IN S.FLORIDA, THE CHEMICAL OOZE PRODUCES A GLARE ON THE WINDSHIELD THAT IMPAIRS THE DRIVER FROM HAVING A CLEAR UNOBSTRUCTED VIEW OF THE…
Read full complaint
THE DASHBOARD OF MY 07 LEXUS IS 250 HAS BEEN OOZING A GREASY UNKNOWN CHEMICAL. ASIDE FROM BEING UNSIGHTLY AND DIRTY, THIS STICKY DASHBOARD POSES A SEVERE SAFETY ISSUE. ON SUNNY DAYS, VERY COMMON IN S.FLORIDA, THE CHEMICAL OOZE PRODUCES A GLARE ON THE WINDSHIELD THAT IMPAIRS THE DRIVER FROM HAVING A CLEAR UNOBSTRUCTED VIEW OF THE ROAD. I ALMOST STRUCK A PEDESTRIAN DUE TO THE FACT THAT HE WAS UNSEEN BY ME DUE TO THE BLIND SPOT CREATED BY THE GLARE. LUCKILY, I WAS ABLE TO STOP IN TIME. BEING ABLE TO CLEARLY VIEW THE ROAD IS ESSENTIAL IN CONDUCTING A VEHICLE SAFELY. RESEARCH NEEDS TO BE CONDUCTED TO SEE IF THE DEFECTIVE DASHBOARDS WILL HAVE AN IMPACT ON THE EFFECTIVE AND SAFE DEPLOYMENT OF THE PASSENGER AIRBAGS IF A SLIGHT GRAZE BY A FINGERNAIL ON THE DASHBOARD CAUSES IT TO BREAK OFF, HOW WILL THE IT REACT WITH THE SPEED AND POWER THAT AN AIRBAG DEPLOYMENT WILL HAVE. ANOTHER SAFETY CONCERN, THAT NEEDS TO BE INVESTIGATED IS THE TOXIC IMPACT THAT THIS CHEMICAL CREATES, ESPECIALLY AFTER BEING EXPOSED TO THE HEAT OF A PARKED CAR IN THE SUN. IS ANYBODY INVESTIGATING THE IMPACT THAT THIS DEFECTIVE MATERIAL MAY HAVE ON THE HEALTH OF MY FAMILY AND MYSELF, AFTER BEING EXPOSED TO THIS UNKNOWN SUBSTANCE ON A DAILY BASIS? THIS MATERIAL IS REACTING SO UNEXPECTEDLY BY FALLING APART, HOW DO WE KNOW IT IS NOT TOXIC? I 'M THE ORIGINAL OWNER OF THIS 'LUXURY VEHICLE' WHO HAS LESS THAN 60,500 MILES. LEXUS AND THE DEALER, OFFERED 25% OFF TO REPAIR THE DEFECTIVE DASHBOARD AND DOORS. IT IS DISAPPOINTING AND TROUBLESOME TO REALIZE THAT LEXUS DOES NOT ACKNOWLEDGE THAT THIS SAFETY AND QUALITY ISSUE IS DUE TO DEFECTIVE MATERIALS AND NOT CAUSED BY REGULAR WEAR AND TEAR. WHAT CRITERIA DOES LEXUS USE TO DECIDE WHO GETS THIS MANUFACTURER DEFECT REPAIRED FOR FREE AND WHO PAYS $3000? HOW IS IT POSSIBLE THAT MY FLOOR MATS HAVE OUTLIVED MY DASHBOARD AND DOOR PANELS? *TR
I WAS DRIVING SOUTH IN MY CAR DURING THE MIDDLE OF THE DAY, AND THE GLARE FROM MY DASHBOARD WAS SO BAD I WASN'T ABLE TO SEE A CAR APPX 30 FEET IN FRONT OF ME. THERE WAS NO ACCIDENT, BUT DUE TO LEXUS USING DEFECTIVE MATERIALS FOR THEIR DASHBOARD, IT HAS MELTED AND BECOME SHINY ENOUGH TO BE A REAL DANGER AS THE GLARE FULLY IMPEDE…
Read full complaint
I WAS DRIVING SOUTH IN MY CAR DURING THE MIDDLE OF THE DAY, AND THE GLARE FROM MY DASHBOARD WAS SO BAD I WASN'T ABLE TO SEE A CAR APPX 30 FEET IN FRONT OF ME. THERE WAS NO ACCIDENT, BUT DUE TO LEXUS USING DEFECTIVE MATERIALS FOR THEIR DASHBOARD, IT HAS MELTED AND BECOME SHINY ENOUGH TO BE A REAL DANGER AS THE GLARE FULLY IMPEDES VIEW WHILE DRIVING IN SUNLIGHT. AS THE PASSENGER AIRBAG IS ALSO CONTAINED IN THE DASH, I HAVE HEARD OF A DANGER OF IT BEING TRIGGERED AS WELL DUE TO THIS ISSUE. I CONTACTED BOTH LEXUS CUSTOMER SUPPORT AS WELL AS MY LOCAL LEXUS DEALERSHIP. I FOUND ONLINE THAT THERE WAS PURPORTEDLY A SERVICE BULLETIN THAT WAS ISSUED TO BY LEXUS (I OBTAINED A COPY ONLINE) TO DEALERS IN 2011 INFORMING THEM OF THE MATERIAL PROBLEM AND AVAILABILITY OF REPLACEMENT PARTS (AFFECTED BOTH DASH AND DOOR PANELS), BUT BULLETIN THIS WAS NOT COMMUNICATED TO OWNERS (I.E. NO RECALL), SO I WAS NEVER MADE AWARE AND WAS OUT OF WARRANTY AT THE TIME THE BULLETIN WAS ISSUED AS IT WAS ONLY EFFECTIVE 48 MONTHS FROM IN-SERVICE DATE EVEN THOUGH MY MODEL YEAR WAS INCLUDED IN THE AFFECTED VEHICLES. THE MOST THEY WERE WILLING TO COVER WAS 50% OF THE REPLACEMENT PART COST. MY RESPONSIBILITY WOULD HAVE BEEN $2800 TO FULLY RE-MEDIATE THE ISSUES (DASH AND DOORS), WHICH I DECLINED AS I FEEL LEXUS SHOULD BE FULLY ACCOUNTABLE AS THE PROBLEM IS ADMITTEDLY DUE TO FAULTY MATERIAL USED IN THE MANUFACTURE OF CERTAIN YEARS/VINS OF THEIR VEHICLES. THIS ALSO IMPACTS MY RESALE VALUE EVEN THOUGH THAT ALONE IS NOT SAFETY-RELATED, IT SHOULD BE CONSIDERED AS WELL. I TOOK CELL PHONE VIDEO OF THE GLARE FROM MY DASH THAT IMPEDED VIEW AND HAVE THAT AVAILABLE IF NEEDED. *TR
I WAS IN A CAR ACCIDENT A 4-CAR PILE UP. I WAS FIRST REAR ENDED BY A CHEVY TAHOE. HE SHOVED ME INTO THE CAR IN FRONT OF ME AND THEN THEY HIT THE CAR IN FRONT OF THEM. MY ENTIRE FRONT WAS SEVERELY DAMAGED TO THE POINT MY CAR IS TOTALED. THE BACK END OF MY CAR WAS SEVERELY DAMAGED AS WELL. THE AIRBAGS DID NOT DEPLOY. I WAS IN A 20…
Read full complaint
I WAS IN A CAR ACCIDENT A 4-CAR PILE UP. I WAS FIRST REAR ENDED BY A CHEVY TAHOE. HE SHOVED ME INTO THE CAR IN FRONT OF ME AND THEN THEY HIT THE CAR IN FRONT OF THEM. MY ENTIRE FRONT WAS SEVERELY DAMAGED TO THE POINT MY CAR IS TOTALED. THE BACK END OF MY CAR WAS SEVERELY DAMAGED AS WELL. THE AIRBAGS DID NOT DEPLOY. I WAS IN A 2007 LEXUS IS250. *TR
I BOUGHT MY CAR SINCE 2007 ON FEB, HAVE NO IDEA WHY THE PASSENGER SEAT BELT ALWAYS OFF WHEN MY GIRLFRIEND SITTING IN MY CAR. I DID BRING IT BACK TO LEXUS BUT THEY SAID NO PROBLEM......THE PAST 3 AND A HALF YEARS I DON'T FEEL COMFORTABLE TO LET MY FAMILY SITTING IN MY CAR CAUSE I DON'T KNOW WHAT GOING ON WITH THE PASSENGER SEAT B…
Read full complaint
I BOUGHT MY CAR SINCE 2007 ON FEB, HAVE NO IDEA WHY THE PASSENGER SEAT BELT ALWAYS OFF WHEN MY GIRLFRIEND SITTING IN MY CAR. I DID BRING IT BACK TO LEXUS BUT THEY SAID NO PROBLEM......THE PAST 3 AND A HALF YEARS I DON'T FEEL COMFORTABLE TO LET MY FAMILY SITTING IN MY CAR CAUSE I DON'T KNOW WHAT GOING ON WITH THE PASSENGER SEAT BELT SIGN. *TR
I OWN A LEXUS IS250, I PUSHED DOWN ON THE GAS PEDAL AND IT GOT STUCK. I RAMMED INTO A CAR AND HIT IT TWICE BEFORE THE CAR WOULD STOP. I HIT THE CAR ON THE SENSORY GOING 35 MILES PER HOUR AND MY AIR BAGS DIDN'T DEPLOY. *TR UPDATED 01/08/15*LJ UPDATED 01/14/15. *JB
Official recalls
519V741000 · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
Oct 17, 2019
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Additional source detail variants (2)
Air Bags:frontal:passenger Side:inflator Module
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Air Bags:frontal:driver Side:inflator Module
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
17V006000 · Air Bags:frontal:passenger Side:inflator Module
Jan 9, 2017
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain 2009 Toyota Corolla, Corolla Matrix, Yaris, Yaris HB, Scion xB, Pontiac Vibe, Lexus, ES350, IS250, IS350, and IS-F vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Toyota is recalling certain 2006-2008 Lexus IS250 and IS350, 2007-2008 Lexus ES350, Toyota Yaris, Yaris HB, and 2008 Lexus IS-F and Scion xB vehicles originally sold, or ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), H0A (Toyota Zone C), GLG (Lexus Zone A), GLH (Lexus Zone B) and HLA (Lexus Zone C).
16V340000 · Air Bags:frontal:passenger Side:inflator Module
May 23, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).
14V647000 · Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
Oct 15, 2014
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2007-2010 Lexus LS vehicles manufactured May 9, 2006, to July 20, 2010, 2006-2011 Lexus GS vehicles manufactured January 6, 2005, to September 10, 2010, and 2006-2011 Lexus IS vehicles manufactured August 30, 2005, to September 10, 2010. Due to anti-corrosion plating remnants, fuel may leak from where the fuel pressure sensor is attached to the fuel delivery pipe.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Toyota will notify owners, and dealers will clean and reseal the fuel pressure sensor mounting area, free of charge. The recall began March 3, 2015. Owners may contact Toyota customer service at 1-800-331-4331.
13V030000 · Visibility/wiper
Jan 30, 2013
Toyota is recalling certain model year 2006-2012 Lexus IS250 and IS350 vehicles manufactured August 23, 2005, through October 5, 2011; 2010-2012 Lexus IS250C and IS350C vehicles manufactured April 10, 2009, through October 6, 2011; and 2008-2011 Lexus IS-F vehicles manufactured December 14, 2007, through July 10, 2011. The nuts that fasten the wiper arms may be insufficiently torqued such that if the wiper arms are restricted by an external load, such as a buildup of heavy snow, one or both of the wipers may become inoperative.
Consequence & remedy
Consequence: Inoperative wipers could reduce driver visibility and increase the risk of a vehicle crash.
Remedy: Toyota will notify owners, and Lexus dealers will install new wiper arm nuts, free of charge. An interim letter was mailed to owners on April 4, 2013. Owners may contact Toyota at 1-800-331-4331.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Illustration