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2004 Lexus Es

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 11 of 16 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Vehicle Speed Control. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

5 crash reports0 fire reports2 injury reports

Structure complaints

2 reports
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165,000 miles · Jul 10, 2020
Air BagsStructure

VEHICLE WAS PARKED OVERNIGHT IN GARAGE. THOUGH NOT NOTICED IMMEDIATELY, SOMETIME DURING THE MORNING I NOTICED MY DASHBOARD VINYL AROUND THE PASSENGER SIDE AIRBAG LOOKED SWOLLEN , AND UPON EXAMINATION, IT SHOWED A SPLIT IN THE VINYL ALSO. I TOOK IT TO A REPUTABLE AUTO REPAIR SHOP AND WAS TOLD IT WOULD COST THOUSANDS TO FIX, BUT T…

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VEHICLE WAS PARKED OVERNIGHT IN GARAGE. THOUGH NOT NOTICED IMMEDIATELY, SOMETIME DURING THE MORNING I NOTICED MY DASHBOARD VINYL AROUND THE PASSENGER SIDE AIRBAG LOOKED SWOLLEN , AND UPON EXAMINATION, IT SHOWED A SPLIT IN THE VINYL ALSO. I TOOK IT TO A REPUTABLE AUTO REPAIR SHOP AND WAS TOLD IT WOULD COST THOUSANDS TO FIX, BUT THAT A DEALERSHIP MIGHT BE ABLE TO HELP. SO I WENT TO THE LOCAL TOYOTA DEAL WHO SAID SOME VEHICLES HAD RECALLS BUT MINE DID NOT. AS TIME GOES ON, THE VINYL SEEMS TO HAVE PRESSURE BUILDING BEHIND IT, AND THE SPLIT IS MORE OBVIOUS. I AM AFRAID TO ALLOW PASSENGERS TO SIT IN THAT SEAT. I AM AFRAID IF THE AIRBAG BURST OUT WHILE I AM DRIVING, I MAY OVERREACT AND WRECK. THIS IS NOT SAFE AT ALL. PLEASE HELP.

NHTSA ODI #11338671

Mileage unknown · Oct 26, 2014
Air BagsStructure

THERE IS A CRACK ON THE PASSENGER SIDE AIRBAG OF MY CAR. IT IS PROTRUDING AROUND THE AREA OF THE AIRBAG. I TOOK MY CAR TO THE LEXUS DEALERSHIP ON JULY 14, 2014, FOR THIS PROBLEM. ONLY TO BE TOLD THAT I WOULD NEED TO REPLACE MY DASH BOARD AND IT WOULD COST ME OVER 2,500 DOLLAR. I HAVE NEVER EXPERIENCE ANYTHING LIKE THIS BEFORE …

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THERE IS A CRACK ON THE PASSENGER SIDE AIRBAG OF MY CAR. IT IS PROTRUDING AROUND THE AREA OF THE AIRBAG. I TOOK MY CAR TO THE LEXUS DEALERSHIP ON JULY 14, 2014, FOR THIS PROBLEM. ONLY TO BE TOLD THAT I WOULD NEED TO REPLACE MY DASH BOARD AND IT WOULD COST ME OVER 2,500 DOLLAR. I HAVE NEVER EXPERIENCE ANYTHING LIKE THIS BEFORE EVER. THIS IS TRULY A VERY STRESSFUL AND UNCERTAINTY WONDERING EVERYTIME I GET INTO MY CAR, AFRAID AND HOPING THAT THE AIRBAG DOES NOT EXPLODED. BASED ON THE RECALL OF MY CAR MODEL, MAKE I NEED TO BE CONTACTED ON THE NEXT ACTION THAT NEEDS TO BE TAKEN. I WOULD APPRECIATE YOUR RESPONSE BACK. THANK YOU KINDLY. *TR

NHTSA ODI #10650013

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.