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2015 Land Rover Range Rover

Owner reports · Recalls · Investigations

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What owners reported most

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When problems were reported

Mileage at the reported incident

33 reports with mileage · 38 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 39 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Suspension. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

5 crash reports0 fire reports4 injury reports

Power Train complaints

7 reports
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Mileage unknown · Oct 24, 2025
Power TrainCrashInjury

NHTSA Complaint Update : Final Submission Subject: AMENDMENT for 2015 Land Rover Range Rover Rollaway: Confirmed CAN Bus Communication Failure & Pattern Consistent with Recall 16V-368 I am submitting this update to my original complaint regarding a life-threatening rollaway incident on April 4, 2025, involving my 2015 Land R…

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NHTSA Complaint Update : Final Submission Subject: AMENDMENT for 2015 Land Rover Range Rover Rollaway: Confirmed CAN Bus Communication Failure & Pattern Consistent with Recall 16V-368 I am submitting this update to my original complaint regarding a life-threatening rollaway incident on April 4, 2025, involving my 2015 Land Rover Range Rover (VIN: [XXX] .) New Critical Information: Diagnostic Confirmation: During evaluation by Jaguar Land Rover North America (JLRNA), the vehicle registered the fault code: “High Speed CAN Communication Bus Missing Message.” JLRNA’s engineer confirmed this indicates the rotary gear selector failed to communicate with the transmission, meaning the vehicle could display “Park” while remaining in gear. Prior Malfunction: Days before the rollaway, the gear selector became stuck in Reverse, requiring a battery disconnect to reset the system demonstrating a repeatable electronic instability in the shift-by-wire system. Severe Injury: The rollaway resulted in the vehicle striking and rolling over me, causing crush trauma and rhabdomyolysis with CPK levels of 10,000 U/L a near- fatal medical emergency. Safety Concern: This failure mode false Park indication due to electronic shifter communication loss is functionally identical to the defect addressed in NHTSA Recall 16V-368 (FCA, 2016), which cited rollaways, injuries and death due to rotary shifters that “do not provide clear indication of actual gear position.” Jaguar Land Rover uses a similar monostable rotary shifter design with no mechanical feedback. Given the severity of this incident and the confirmed communication fault, I urge NHTSA to investigate whether this represents a broader safety defect affecting JLR vehicles. The vehicle remains in JLRNA’s custody. I have formally requested preservation of all electronic data and components. Thank you for your attention to this urgent matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11695513

Mileage unknown · Oct 22, 2025
Power TrainCrashInjury

Incident Description: On April 4, 2025, after placing the vehicle in "Park," it suddenly and rapidly began reversing without driver input. The open door struck me, knocking me to the ground and the vehicle rolled over my legs, groin and arm before stopping after colliding with a dirt pile. This resulted in severe injuries and ho…

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Incident Description: On April 4, 2025, after placing the vehicle in "Park," it suddenly and rapidly began reversing without driver input. The open door struck me, knocking me to the ground and the vehicle rolled over my legs, groin and arm before stopping after colliding with a dirt pile. This resulted in severe injuries and hospitalization. The vehicle’s gear selector is the rotary dial type. Post incident diagnostic reports showed communication faults between the shifter assembly and transmission control. Jaguar Land Rover North America (JLRNA) currently has the vehicle under extended diagnostic evaluation but has not provided a confirmed root cause. The malfunction may relate to electronic gear-shift or transmission control failures. I am reporting this incident for federal safety review, as this defect presents a potential risk of uncommanded vehicle movement and serious bodily harm. Additional Information: The vehicle remains in JLRNA custody. Original diagnostic codes were recorded by their engineer. I have experienced significant injury and loss of use. I request NHTSA’s review and tracking of this defect for other potential affected vehicles.

NHTSA ODI #11695145

Mileage unknown · Jun 21, 2024
Power TrainSteeringSuspension

AS I WAS BACKING OUT MY DRIVEWAY I HEARD A LOUD POP NOISE AND THEN NOTICED THAT MY FRONT DRIVERS SIDE TIRE HAS COLLAPSED MAKING THE CAR UN-DRIVEABLE. HAD I BEEN DRIVING AT HIGH SPEED IT COULD HAVE RESULTED IN A DANGEROUS LIFE THREATENING SITUATION. IT WAS TOWED TO THE DEALER FOR INSPECTION. THERE I WAS TOLD THAT RANGE ROVER IN C…

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AS I WAS BACKING OUT MY DRIVEWAY I HEARD A LOUD POP NOISE AND THEN NOTICED THAT MY FRONT DRIVERS SIDE TIRE HAS COLLAPSED MAKING THE CAR UN-DRIVEABLE. HAD I BEEN DRIVING AT HIGH SPEED IT COULD HAVE RESULTED IN A DANGEROUS LIFE THREATENING SITUATION. IT WAS TOWED TO THE DEALER FOR INSPECTION. THERE I WAS TOLD THAT RANGE ROVER IN CANADA AND THE UK HAD BEEN RECALLED FOR THE SAME MALFUNCTION. MY RANGE ROVER HAS ONLY BEEN SERVICE BY AN AUTHORIZED DEALER AND WAS AT LOW MILEAGE FOR THE YEAR OF THE CAR. NEVER HAD ANYONE WHO INSPECTED OR DID WORK ON THE CAR SAW ANY EVIDENCE THAT SOMETHING WAS READY TO BREAK. IT HAS SINCE BEEN REPAIRED AT A COST OF $8031.68. I REPORTED TO LAND ROVER NORTH AMERICA THEY HAVE DECLINED TO RECOGNIZE ANY FAULT ON THEIR END AND DID NOT PROVIDE ANY ASSISTANCE FOR THE REPAIR WHEN THEY HAVE SEEN THIS IN OTHER COUNTRIES ON MY SAME MODEL AND YEAR. HERE IS THE CANADIAN RECALL #N759 FOR STEERING KNUCKLE COLLAPSED.

NHTSA ODI #11595674

16,000 miles · May 19, 2016
Electrical SystemEnginePower Train

MY CAR HAS BEEN IN 4 TIMES WITH THE SAME ISSUE, THE VEHICLE WILL RANDOMLY SHUT ITSELF OFF, I.E. THE CAR SHUTS OFF, THE TRANSMISSION MOVES TO PARK. IT IS NOT ECOSTART OR FROM MY UNBUCKLING THE SEATBELT. THIS HAPPENS WHEN I AM TURNING INTO PARKING SPACES AND IMMEDIATELY AFTER THE VEHICLE STOPS, OCCURRENCE IS 20+ TIMES NOW. T…

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MY CAR HAS BEEN IN 4 TIMES WITH THE SAME ISSUE, THE VEHICLE WILL RANDOMLY SHUT ITSELF OFF, I.E. THE CAR SHUTS OFF, THE TRANSMISSION MOVES TO PARK. IT IS NOT ECOSTART OR FROM MY UNBUCKLING THE SEATBELT. THIS HAPPENS WHEN I AM TURNING INTO PARKING SPACES AND IMMEDIATELY AFTER THE VEHICLE STOPS, OCCURRENCE IS 20+ TIMES NOW. THE FAULT WILL NOT SAVE IN THE COMPUTER AND LAND ROVERS ENGINEERS HAVE ADMITTED ITS PROBABLY A SOFTWARE GLITCH BUT CANNOT FIX IF IT DOESN'T SHOW IN COMPUTER. I HAVE ATTEMPTED BUYBACK PROCESS WITH LAND ROVER WITH THEM ADMITTING MY CAR HAS "INHERENT DEFECTS" THEY WILL NOT BUY THE VEHICLE BACK, ARE UNABLE TO FIX THIS AND OTHER ISSUES WITH THE VEHICLE. LAND ROVER CLAIMS THE ISSUE DOES NOT AFFECT DRIVEABILITY.

NHTSA ODI #10865863

11,500 miles · Nov 27, 2015
EnginePower Train

IN STOP AND GO TRAFFIC FOR APPROXIMATELY 20 MINUTES THE RANGE ROVER'S ECO MODE WAS ENGAGING PROPERLY AND SHUTTING DOWN THE ENGINE. IT HAD BEEN RESTARTING PROPERLY HOWEVER IN ONE INSTANCE THE VEHICLE DID NOT RESTART AND THE 'D' INDICATOR FLASHED. THIS LEFT THE VEHICLE DISABLED IN THE MIDDLE LANE OF TRAFFIC. RESTARTING THE ENGINE…

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IN STOP AND GO TRAFFIC FOR APPROXIMATELY 20 MINUTES THE RANGE ROVER'S ECO MODE WAS ENGAGING PROPERLY AND SHUTTING DOWN THE ENGINE. IT HAD BEEN RESTARTING PROPERLY HOWEVER IN ONE INSTANCE THE VEHICLE DID NOT RESTART AND THE 'D' INDICATOR FLASHED. THIS LEFT THE VEHICLE DISABLED IN THE MIDDLE LANE OF TRAFFIC. RESTARTING THE ENGINE SOLVED THE PROBLEM HOWEVER THIS COULD HAVE BEEN DANGEROUS IF I HAD BEEN UNABLE TO REENGAGE 'DRIVE.'

NHTSA ODI #10807147

6,200 miles · Aug 5, 2015
Power Train

WHILE DRIVING ON A 4 LANE ROAD AT APPROXIMATELY 40-45MPH, MY VEHICLE (5 MONTHS OLD, 6,200 MILES) SUDDENLY LOST POWER AND RAPIDLY DECELERATED AND WOULD NOT ACCELERATE. A LARGE WARNING SIGNAL DISPLAYED ON THE DASHBOARD INDICATING "WARNING GEARBOX FAILURE". LUCKILY TRAFFIC WAS LIGHT AT THE TIME AND I WAS ABLE TO MANEUVER TO THE SH…

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WHILE DRIVING ON A 4 LANE ROAD AT APPROXIMATELY 40-45MPH, MY VEHICLE (5 MONTHS OLD, 6,200 MILES) SUDDENLY LOST POWER AND RAPIDLY DECELERATED AND WOULD NOT ACCELERATE. A LARGE WARNING SIGNAL DISPLAYED ON THE DASHBOARD INDICATING "WARNING GEARBOX FAILURE". LUCKILY TRAFFIC WAS LIGHT AT THE TIME AND I WAS ABLE TO MANEUVER TO THE SHOULDER OF THE ROAD WITHOUT INCIDENT. IT APPEARED THE TRANSMISSION FROZE AND THE VEHICLE WAS TOWED. LAND ROVER HAS NOT BEEN ABLE TO DETERMINE THE PROBLEM. IF I WOULD HAVE BEEN IN AN AREA WITH HEAVIER TRAFFIC, OR ON AN INTERSTATE I HAVE NO DOUBT THAT A MAJOR CRASH WOULD HAVE OCCURRED. IN RESEARCHING THE 2015 EVOQUE IT APPEARS LAND ROVER HAS BEEN EXPERIENCING SIGNIFICANT ISSUES WITH THE 9 SPEED TRANSMISSION IN THIS VEHICLE BASED ON WEB SEARCH RESULTS. IT APPEARS THIS TRANSMISSION HAS BEEN RECALLED IN SEVERAL COUNTRIES, SPECIFICALLY CHINA. I BELIEVE THAT IN THE INTEREST OF PUBLIC SAFETY A REVIEW OF THIS VEHICLE MODEL'S PERFORMANCE HISTORY NEEDS EXTENSIVE REVIEW.

NHTSA ODI #10746598

1,829 miles · Apr 16, 2015
Power TrainCrash

I WAS STOPPED AT A LIGHT AND WHEN I WENT TO GO THE CAR WOULD NOT GO INTO DRIVE - IT WOULD ONLY ROLL BACKWARDS. I ROLLED BACKWARDS INTO ANOTHER CAR. AFTER THE ACCIDENT MY CAR WOULD ALSO NOT GO INTO PARK. I HAD TO STAY IN THE CAR WITH MY FOOT ON THE BRAKE UNTIL THE POLICE AND TOW TRUCK ARRIVED. LAND ROVER SAID THEY WERE AWAR…

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I WAS STOPPED AT A LIGHT AND WHEN I WENT TO GO THE CAR WOULD NOT GO INTO DRIVE - IT WOULD ONLY ROLL BACKWARDS. I ROLLED BACKWARDS INTO ANOTHER CAR. AFTER THE ACCIDENT MY CAR WOULD ALSO NOT GO INTO PARK. I HAD TO STAY IN THE CAR WITH MY FOOT ON THE BRAKE UNTIL THE POLICE AND TOW TRUCK ARRIVED. LAND ROVER SAID THEY WERE AWARE OF THE PROBLEM AND APPLIED A SOFTWARE PATCH TO THE VEHICLE TO CORRECT THE PROBLEM WITH THE ELECTRONIC TRANSMISSION. I FEEL THAT THIS IS A POTENTIALLY FATAL CONDITION THAT SHOULD WARRANT A MANDATORY RECALL. LAND ROVER DOES NOT FEEL THAT CONSUMERS SHOULD BE NOTIFIED, AND THE SOFTWARE PATCH SHOULD ONLY BE APPLIED ON A CASE BY CASE BASIS. *TR

NHTSA ODI #10706110

Official recalls

8

25V514000 · Steering:linkages:knuckle:spindle:arm

Aug 8, 2025

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2014-2017 Range Rover and Range Rover Sport vehicles. The front suspension upper knuckle joint may crack, which can result in suspension arm detachment.

Consequence & remedy

Consequence: Suspension arm detachment can cause a loss of vehicle handling and control, increasing the risk of a crash.

Remedy: Dealers will inspect the front suspension knuckles and install a retaining bracket or replace the knuckle, as necessary, free of charge. Owner notification letters were mailed May 11, 2026. Owners may contact Land Rover's customer service at 1-800-637-6837. Land Rover's numbers for this recall are D019, N759, D041, and D027. This recall expands and replaces previous NHTSA recall number 24V840.

24V840000 · Steering:linkages:knuckle:spindle:arm

Nov 7, 2024

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2014-2016 Range Rover vehicles. The front suspension upper knuckle joint may crack, which can result in suspension arm detachment.

Consequence & remedy

Consequence: Suspension arm detachment can cause a loss of vehicle handling and control, increasing the risk of a crash.

Remedy: Dealers will inspect the front suspension knuckles and install a retaining bracket or replace the knuckle, as necessary, free of charge. Interim owner notification letters, informing owners of the safety risks were mailed December 18, 2024. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's numbers for this recall are N759 and D025. This recall has been superseded by NHTSA recall number 25V514.

20V387000 · Latches/locks/linkages:doors:latch

Jul 2, 2020

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2013-2016 Range Rover and 2014-2016 Range Rover Sport vehicles. These vehicles were previously recalled and repaired under Recall 19V-392, however the repair may not have been completed properly. Due to a problem with the Keyless Vehicle Latching System (KV Latch), the doors may appear to be closed but may be unlatched.

Consequence & remedy

Consequence: Unlatched doors may open while the vehicle is in motion, increasing the risk of a crash.

Remedy: Land Rover will notify owners, and dealers will inspect for any issues with the KV system, disabling the KV mechanisms if necessary, and update the KV Latch software, free of charge. The recall began November 30, 2020. Owners may contact Land Rover customer service at 1-800-452-4827. Land Rover's number for this recall is N476.

19V392000 · Latches/locks/linkages:doors:latch

May 24, 2019

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2013-2016 Ranger Rover and 2014-2016 Range Rover Sport vehicles. Due to a problem with the Keyless Vehicle Latching System (KV Latch), the doors may appear to be closed but may be unlatched.

Consequence & remedy

Consequence: The unlatched door may open while the vehicle is in motion, increasing the risk of a crash.

Remedy: Land Rover will notify owners, and dealers will inspect for any issues with the KV system, disabling the KV mechanisms if necessary, and update the KV Latch software, free of charge. The recall began July 18, 2019. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N335. Note: Vehicles in this recall were previously recalled under recall number 15V-385 and need to be remedied again.

15V600000 · Seats:mid/rear Assembly

Sep 25, 2015

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2015 Range Rover and Range Rover Sport vehicles manufactured June 2, 2015, to June 11, 2015. In the affected vehicles, the second row seat back may not latch properly, especially in the center section.

Consequence & remedy

Consequence: In the event of a crash, if the seat back is not properly latched, the seat belt may not properly restrain the occupant, increasing their risk of injury.

Remedy: Land Rover will notify owners, and dealers will inspect the second row seat mechanism, replacing it as required, free of charge. The recall began on November 12, 2015. Owners may contact Land Rover's customer service at 1-800-637-6837. Land Rover's number for this recall is P072.

15V385000 · Latches/locks/linkages:doors:latch

Jun 17, 2015

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2013-2016 Range Rover vehicles manufactured July 26, 2012, to March 9, 2015, and 2014-2016 Range Rover Sport vehicles manufactured February 18, 2013, to March 5, 2015. In the affected vehicles, the doors may unlatch unexpectedly when closed.

Consequence & remedy

Consequence: If a vehicle door unlatches, the distraction may increase the risk of a crash and/or a vehicle occupant may fall out of the vehicle if they are not wearing a seatbelt, increasing their risk of injury.

Remedy: Land Rover will notify owners, and dealers will update the keyless entry software, free of charge. The recall began August 6, 2015. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P068.

15V092000 · Wheels:lugs/nuts/bolts/studs

Feb 18, 2015

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2015 Land Rover Range Rover, Range Rover Sport, and LR4 vehicles manufactured January 6, 2015, to January 23, 2015. The affected vehicles have wheel lug nuts that may crack and detach from the wheel hub stud.

Consequence & remedy

Consequence: If one or more of the wheel lug nuts crack or detach from the wheel hub, the remaining lug nuts may be unable to keep the wheel secured to the vehicle. If the wheel detaches, loss of vehicle control would result, increasing the risk of a crash.

Remedy: Land Rover will notify owners, and dealers will replace the wheel nuts with new wheel nuts, free of charge. The recall began March 23, 2015. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P056.

15V093000 · Air Bags

Feb 18, 2015

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2013-2015 Land Rover Range Rover vehicles manufactured August 23, 2012, to February 5, 2015, and 2014-2015 Range Rover Sport vehicles manufactured June 16, 2013, to February 5, 2015. In the affected vehicles, a light weight adult front seat passenger may be improperly classified by the occupant classification system (OCS) and, as a result, the front seat passenger air bag may be disabled.

Consequence & remedy

Consequence: If the front passenger air bag is disabled during a vehicle crash, there is an increased risk of injury.

Remedy: Land Rover will notify owners, and dealers will update the OCS software, free of charge. The recall began April 9, 2015. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P059.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

EA26003 · Front Steering Knuckle Fractures

Opened Apr 24, 2026 · No close date supplied

Status: open (inferred from source dates) · Steering:linkages:knuckle:spindle:arm

The Office of Defects Investigation (ODI) is upgrading its Preliminary Evaluation (PE25006) of front steering knuckle fractures on model year (MY) 2014 through 2017 Range Rover Sport vehicles to an Engineering Analysis.  ODI opened PE25006 on June 27, 2025, after receiving 12 Vehicle Owner's Questionnaire (VOQ) reports of the front aluminum steering knuckles fracturing in these vehicles. The reports describe the fractures occurring at the joint where the steering knuckle attaches to the upper control arm ball joint in one or both steering knuckles.  Fracture of the front suspension knuckle can lead to detachment of the upper suspension arm. Detachment of the upper suspension arm results in the driver’s inability to control the vehicle, increasing the risk of a crash. ODI reviewed information supplied by Jaguar Land Rover (JLR) in response to Information Request letters as well as reviewed the data with JLR on numerous occasions. ODI further reviewed relevant data on a peer vehicle with a significantly similar steering knuckle design, the MY 2014 through 2017 Range Rover.  Much of the information is contradictory and requires a deeper analysis that is available in an Engineering Analysis. On August 5, 2025, Jaguar Land Rover (JLR) filed safety recall 25V514.  This recall covers certain MY 2014 and all MY 2015-2017 Range Rover and Range Rover Sport vehicles.  The remedy for recall 25V514 addresses knuckles with and without a visible fracture.  Knuckles that have developed a visible fracture will be replaced with a new knuckle of a substantially similar design.  Knuckles with no fracture visibly present will have a brace attached to the upper portion of the front steering knuckle.  JLR states that the purpose of the brace is to prevent the component from completely separating should a fracture develop. NHTSA continues to receive allegations of fractures occurring in the front steering knuckles of Range Rover and Range Rover Sport vehicles.  Two of the most recent VOQs received by ODI involve front steering knuckle fractures occurring on MY 2020 and MY 2021 Range Rover L405 vehicles.  ODI will continue to investigate the component design and assess the potential safety risk as part of this Engineering Analysis and evaluate the recall remedies for Recall 25V514.  Further, the scope of this Engineering Analysis will be expanded to include MY 2018-2022 Range Rover and Range Rover Sport vehicles as they have a substantially similar component design. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

EA18004 · Door Latch Failure

Opened Jul 2, 2018 · Closed Oct 17, 2019

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:doors:latch

On May 24, 2019, Jaguar Land Rover North America, LLC (JLR) submitted two Part 573 letters to NHTSA describing door latch defects that could result in doors opening while driving in certain model year (MY) 2013-2016 Range Rover and Range Rover Sport vehicles equipped with JLR?s Unilatch Keyless Vehicle (KV) entry system.Recall 19V-392 (JLR Recall N335) describes a KV lever binding defect in approximately 65,385 MY 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport vehicles built between May 9, 2012 and March 5, 2015. Moisture intrusion may result in KV motor bearing corrosion, which may prevent the KV lever from returning to the home position and prevent the latch pawl from properly engaging the latch claw. Vehicles recalled under 19V-392 will be checked for a pre-existing error state and mechanically disabled if an error is detected. If no error is detected, the vehicles will receive a software update that will disable the KV entry function on the vehicle.Recall 19V-390 (JLR Recall N336) describes a defect in the KV latching system of left-side doors in approximately 28,671 MY 2016 Range Rover and Range Rover Sport vehicles built between October 1, 2015 and May 27, 2016. A spring in the KV latching system may jam between the outside transmission lever and chamfer bush, preventing the latch assembly from returning to its correct position and fully latching the door. Vehicles recalled under 19V-390 will have the left-side latch assemblies replaced with assemblies that meet the engineering specification.ODI?s analysis of consumer complaints and field reports identified a total of 161 latch failures in the subject vehicles, including 57 involving doors opening with the vehicle in motion. The analysis found that 157 of the latch complaints and 56 of the door opening in motion incidents involve vehicles and latch assemblies covered under Recalls 19V-390 and 19V-392. Engineering Analysis EA18-004 is closed based upon JLR?s recall actions. For more information about the recall defect conditions and related field data, see the attached report.

Additional source detail variants (4)

Latches/locks/linkages:doors:latch

On May 24, 2019, Jaguar Land Rover North America, LLC (JLR) submitted two Part 573 letters to NHTSA describing door latch defects that could result in doors opening while driving in certain model year (MY) 2013-2016 Range Rover and Range Rover Sport vehicles equipped with JLR?s Unilatch Keyless Vehicle (KV) entry system.Recall 19V-392 (JLR Recall N335) describes a KV lever binding defect in approximately 65,385 MY 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport vehicles built between May 9, 2012 and March 5, 2015. Moisture intrusion may result in KV motor bearing corrosion, which may prevent the KV lever from returning to the home position and prevent the latch pawl from properly engaging the latch claw. Vehicles recalled under 19V-392 will be checked for a pre-existing error state and mechanically disabled if an error is detected. If no error is detected, the vehicles will receive a software update that will disable the KV entry function on the vehicle.Recall 19V-390 (JLR Recall N336) describes a defect in the KV latching system of left-side doors in approximately 28,671 MY 2016 Range Rover and Range Rover Sport vehicles built between October 1, 2015 and May 27, 2016. A spring in the KV latching system may jam between the outside transmission lever and chamfer bush, preventing the latch assembly from returning to its correct position and fully latching the door. Vehicles recalled under 19V-390 will have the left-side latch assemblies replaced with assemblies that meet the engineering specification.ODI?s analysis of consumer complaints and field reports identified a total of 161 latch failures in the subject vehicles, including 57 involving doors opening with the vehicle in motion. The analysis found that 157 of the latch complaints and 56 of the door opening in motion incidents involve vehicles and latch assemblies covered under Recalls 19V-390 and 19V-392. Engineering Analysis EA18-004 is closed based upon JLR?s recall actions. For more information about the recall defect conditions and related field data, see the attached report.

Latches/locks/linkages:doors:latch

On May 24, 2019, Jaguar Land Rover North America, LLC (JLR) submitted two Part 573 letters to NHTSA describing door latch defects that could result in doors opening while driving in certain model year (MY) 2013-2016 Range Rover and Range Rover Sport vehicles equipped with JLR?s Unilatch Keyless Vehicle (KV) entry system.Recall 19V-392 (JLR Recall N335) describes a KV lever binding defect in approximately 65,385 MY 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport vehicles built between May 9, 2012 and March 5, 2015. Moisture intrusion may result in KV motor bearing corrosion, which may prevent the KV lever from returning to the home position and prevent the latch pawl from properly engaging the latch claw. Vehicles recalled under 19V-392 will be checked for a pre-existing error state and mechanically disabled if an error is detected. If no error is detected, the vehicles will receive a software update that will disable the KV entry function on the vehicle.Recall 19V-390 (JLR Recall N336) describes a defect in the KV latching system of left-side doors in approximately 28,671 MY 2016 Range Rover and Range Rover Sport vehicles built between October 1, 2015 and May 27, 2016. A spring in the KV latching system may jam between the outside transmission lever and chamfer bush, preventing the latch assembly from returning to its correct position and fully latching the door. Vehicles recalled under 19V-390 will have the left-side latch assemblies replaced with assemblies that meet the engineering specification.ODI?s analysis of consumer complaints and field reports identified a total of 161 latch failures in the subject vehicles, including 57 involving doors opening with the vehicle in motion. The analysis found that 157 of the latch complaints and 56 of the door opening in motion incidents involve vehicles and latch assemblies covered under Recalls 19V-390 and 19V-392. Engineering Analysis EA18-004 is closed based upon JLR?s recall actions. For more information about the recall defect conditions and related field data, see the attached report.

Latches/locks/linkages

On May 24, 2019, Jaguar Land Rover North America, LLC (JLR) submitted two Part 573 letters to NHTSA describing door latch defects that could result in doors opening while driving in certain model year (MY) 2013-2016 Range Rover and Range Rover Sport vehicles equipped with JLR?s Unilatch Keyless Vehicle (KV) entry system.Recall 19V-392 (JLR Recall N335) describes a KV lever binding defect in approximately 65,385 MY 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport vehicles built between May 9, 2012 and March 5, 2015. Moisture intrusion may result in KV motor bearing corrosion, which may prevent the KV lever from returning to the home position and prevent the latch pawl from properly engaging the latch claw. Vehicles recalled under 19V-392 will be checked for a pre-existing error state and mechanically disabled if an error is detected. If no error is detected, the vehicles will receive a software update that will disable the KV entry function on the vehicle.Recall 19V-390 (JLR Recall N336) describes a defect in the KV latching system of left-side doors in approximately 28,671 MY 2016 Range Rover and Range Rover Sport vehicles built between October 1, 2015 and May 27, 2016. A spring in the KV latching system may jam between the outside transmission lever and chamfer bush, preventing the latch assembly from returning to its correct position and fully latching the door. Vehicles recalled under 19V-390 will have the left-side latch assemblies replaced with assemblies that meet the engineering specification.ODI?s analysis of consumer complaints and field reports identified a total of 161 latch failures in the subject vehicles, including 57 involving doors opening with the vehicle in motion. The analysis found that 157 of the latch complaints and 56 of the door opening in motion incidents involve vehicles and latch assemblies covered under Recalls 19V-390 and 19V-392. Engineering Analysis EA18-004 is closed based upon JLR?s recall actions. For more information about the recall defect conditions and related field data, see the attached report.

Latches/locks/linkages

On May 24, 2019, Jaguar Land Rover North America, LLC (JLR) submitted two Part 573 letters to NHTSA describing door latch defects that could result in doors opening while driving in certain model year (MY) 2013-2016 Range Rover and Range Rover Sport vehicles equipped with JLR?s Unilatch Keyless Vehicle (KV) entry system.Recall 19V-392 (JLR Recall N335) describes a KV lever binding defect in approximately 65,385 MY 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport vehicles built between May 9, 2012 and March 5, 2015. Moisture intrusion may result in KV motor bearing corrosion, which may prevent the KV lever from returning to the home position and prevent the latch pawl from properly engaging the latch claw. Vehicles recalled under 19V-392 will be checked for a pre-existing error state and mechanically disabled if an error is detected. If no error is detected, the vehicles will receive a software update that will disable the KV entry function on the vehicle.Recall 19V-390 (JLR Recall N336) describes a defect in the KV latching system of left-side doors in approximately 28,671 MY 2016 Range Rover and Range Rover Sport vehicles built between October 1, 2015 and May 27, 2016. A spring in the KV latching system may jam between the outside transmission lever and chamfer bush, preventing the latch assembly from returning to its correct position and fully latching the door. Vehicles recalled under 19V-390 will have the left-side latch assemblies replaced with assemblies that meet the engineering specification.ODI?s analysis of consumer complaints and field reports identified a total of 161 latch failures in the subject vehicles, including 57 involving doors opening with the vehicle in motion. The analysis found that 157 of the latch complaints and 56 of the door opening in motion incidents involve vehicles and latch assemblies covered under Recalls 19V-390 and 19V-392. Engineering Analysis EA18-004 is closed based upon JLR?s recall actions. For more information about the recall defect conditions and related field data, see the attached report.

RQ17005 · Door Latch Open While Driving

Opened Aug 4, 2017 · Closed Jul 3, 2018

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:doors:latch

On June 11, 2015, Jaguar-Land Rover (JLR) submitted a Defect Information Report (DIR) to NHTSA describing a defect condition in the electronically controlled door latch systems of approximately 65,372 model year (MY) 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport that may result in incidents of door opening while driving (NHTSA Recall No. 15V-385, JLR Recall P068).On August 4, 2017, the Office of Defects Investigation (ODI) opened Recall Query RQ17-005 to investigate claims of doors failing to latch and/or inadvertently opening while driving (latch malfunctions) on MY 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport vehicles that had received the remedy for 15V-385 or were built after the recall remedy had been implemented in production (the subject vehicles). ODI has received 5 unique reports (VOQs) related to the alleged defect in the subject vehicles. All five VOQs allege experiencing at least one incident of a door opening inadvertently while the vehicle was in motion and were repaired by replacing the malfunctioning latch assembly. One minor injury was reported where the consumer did not seek medical care.ODI's analysis of information provided by JLR in response to the Information Request (IR) letter for RQ17-005 identified 43 additional complaints and field reports related to door latch malfunctions in the subject vehicles, including 14 additional allegations that a door opened while the vehicle was in motion. In addition, ODI's analysis of JLR warranty claim data provided in the IR response identified an additional 564 vehicles that received latch replacements to address customer concerns with latch malfunctions, including 72 additional incidents of doors opening while in motion based on ODI's analysis of customer concern narratives.ODI has upgraded this investigation to an Engineering Analysis (EA18-004) to further assess the recall remedy, scope, and frequency. See attached pages for additional information.

Additional source detail variants (2)

Latches/locks/linkages:doors:latch

On June 11, 2015, Jaguar-Land Rover (JLR) submitted a Defect Information Report (DIR) to NHTSA describing a defect condition in the electronically controlled door latch systems of approximately 65,372 model year (MY) 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport that may result in incidents of door opening while driving (NHTSA Recall No. 15V-385, JLR Recall P068).On August 4, 2017, the Office of Defects Investigation (ODI) opened Recall Query RQ17-005 to investigate claims of doors failing to latch and/or inadvertently opening while driving (latch malfunctions) on MY 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport vehicles that had received the remedy for 15V-385 or were built after the recall remedy had been implemented in production (the subject vehicles). ODI has received 5 unique reports (VOQs) related to the alleged defect in the subject vehicles. All five VOQs allege experiencing at least one incident of a door opening inadvertently while the vehicle was in motion and were repaired by replacing the malfunctioning latch assembly. One minor injury was reported where the consumer did not seek medical care.ODI's analysis of information provided by JLR in response to the Information Request (IR) letter for RQ17-005 identified 43 additional complaints and field reports related to door latch malfunctions in the subject vehicles, including 14 additional allegations that a door opened while the vehicle was in motion. In addition, ODI's analysis of JLR warranty claim data provided in the IR response identified an additional 564 vehicles that received latch replacements to address customer concerns with latch malfunctions, including 72 additional incidents of doors opening while in motion based on ODI's analysis of customer concern narratives.ODI has upgraded this investigation to an Engineering Analysis (EA18-004) to further assess the recall remedy, scope, and frequency. See attached pages for additional information.

Latches/locks/linkages

On June 11, 2015, Jaguar-Land Rover (JLR) submitted a Defect Information Report (DIR) to NHTSA describing a defect condition in the electronically controlled door latch systems of approximately 65,372 model year (MY) 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport that may result in incidents of door opening while driving (NHTSA Recall No. 15V-385, JLR Recall P068).On August 4, 2017, the Office of Defects Investigation (ODI) opened Recall Query RQ17-005 to investigate claims of doors failing to latch and/or inadvertently opening while driving (latch malfunctions) on MY 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport vehicles that had received the remedy for 15V-385 or were built after the recall remedy had been implemented in production (the subject vehicles). ODI has received 5 unique reports (VOQs) related to the alleged defect in the subject vehicles. All five VOQs allege experiencing at least one incident of a door opening inadvertently while the vehicle was in motion and were repaired by replacing the malfunctioning latch assembly. One minor injury was reported where the consumer did not seek medical care.ODI's analysis of information provided by JLR in response to the Information Request (IR) letter for RQ17-005 identified 43 additional complaints and field reports related to door latch malfunctions in the subject vehicles, including 14 additional allegations that a door opened while the vehicle was in motion. In addition, ODI's analysis of JLR warranty claim data provided in the IR response identified an additional 564 vehicles that received latch replacements to address customer concerns with latch malfunctions, including 72 additional incidents of doors opening while in motion based on ODI's analysis of customer concern narratives.ODI has upgraded this investigation to an Engineering Analysis (EA18-004) to further assess the recall remedy, scope, and frequency. See attached pages for additional information.