I am filing this complaint to formally report two separate incidents of DCDC converter failure in my Land Rover Range Rover Sport — the identical defect described in NHTSA Safety Recall 26V248 — and to request that NHTSA investigate why my vehicle has been excluded from that recall despite exhibiting the same failure mode. INCID…
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I am filing this complaint to formally report two separate incidents of DCDC converter failure in my Land Rover Range Rover Sport — the identical defect described in NHTSA Safety Recall 26V248 — and to request that NHTSA investigate why my vehicle has been excluded from that recall despite exhibiting the same failure mode. INCIDENT 1 – [XXX] While driving, my vehicle displayed a red “Stop Safely Electrical Fault Detected” warning message and subsequently lost motive power, coasting to a stop in Bellevue, WA. I was unable to safely move the vehicle out of active traffic. I called 911 and emergency responders were dispatched to block the lane behind my vehicle to prevent a collision. The vehicle was towed to Jaguar Land Rover Bellevue, an authorized Land Rover dealership, where the DCDC converter was diagnosed as the cause of failure. Repair documentation is on file. INCIDENT 2 – [XXX] The same failure recurred. My vehicle again displayed the “Stop Safely Electrical Fault Detected” warning and lost motive power while in motion in Chicago, IL. The vehicle was towed a second time to Jaguar Land Rover Chicago, where the same DCDC converter defect was documented and addressed. Repair documentation is on file. In both incidents, my vehicle came to a stop in an active traffic lane with no ability to self-recover, creating a direct risk of a rear-end collision that could have seriously injured or killed me, my family, and other road users. When I check my VIN against the recall, my vehicle does not appear as an included unit. I have received no owner notification letter from JLR despite the recall report stating owner notifications were planned for on or before June 12, 2026. I am requesting that NHTSA determine whether my vehicle meets that criteria and was incorrectly excluded, or whether the recall population should be expanded. I have attached Dealership repair orders and diagnostic reports from both incidents confirming DCDC issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5
NHTSA ODI #11745745
Mileage unknown · Aug 7, 2024
EnginePower TrainSteering
Here's an improved version: --- While driving on M59, the main screen turned off unexpectedly. I exited the main road and pulled into a strip mall outside a Costco. The vehicle then completely stopped and shut down. The hazard lights were not functioning, and I couldn't restart the vehicle. After waiting for 5 minutes outside …
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Here's an improved version: --- While driving on M59, the main screen turned off unexpectedly. I exited the main road and pulled into a strip mall outside a Costco. The vehicle then completely stopped and shut down. The hazard lights were not functioning, and I couldn't restart the vehicle. After waiting for 5 minutes outside the car, I got back in and called the local dealer, Land Rover of Troy, Michigan. While on the phone, the car suddenly turned back on as they were answering. This incident happened yesterday, and I want to ensure there's a record of it because it was extremely dangerous. ---
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021-2024 Land Rover Range Rover Velar and Land Rover Discovery, 2020-2023 Land Rover Range Rover Evoque, 2019-2024 Land Rover Range Rover Sport, 2020-2024 Land Rover Range Rover, 2020 Land Rover Discovery Sport, 2020-2024 Land Rover Defender, 2021-2024 Jaguar F-Pace, and 2021-2022 Jaguar E-Pace mild-hybrid electric vehicles (MHEVs.) The DC-DC converter can fail due to an internal fault in the boost control microchip. A failure of the DC-DC converter will result in a loss of 12-Volt system charging and can lead to complete loss of drive power and exterior lighting.
Consequence & remedy
Consequence: A loss of drive power increases the risk of a crash.
Remedy: The remedy for this recall is currently under development. Interim letters notifying owners of the safety risk were mailed June 17, 2026. Additional letters will be sent once the remedy is available. Owners may contact Land Rover's customer service at 800-637-6837. Land Rover's numbers for this recall are D126 and H575.
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2023-2026 Range Rover Sport and Range Rover vehicles. The panoramic sunroof side finisher trim may not be properly secured and can detach.
Consequence & remedy
Consequence: A detached panoramic sunroof side trim can become a road hazard, increasing the risk of injury or crash.
Remedy: Dealers will inspect the panoramic sunroof side finisher trim and secure it as necessary, free of charge. Owner letters were mailed June 19, 2026. Owners may contact Land Rover's customer service at 800-637-6837. Land Rover's number for this recall is D095.
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2024 Defender, Discovery Sport, Range Rover, Range Rover Evoque, Range Rover Velar, and Range Rover Sport vehicles. The Near Field Sensing Module (NFSM) may overheat and cause the 3D surround camera images, including the rearview camera image, not to display.
Consequence & remedy
Consequence: A rearview camera image that does not display can decrease the driver's visibility, increasing the risk of injury or crash.
Remedy: Dealers will replace the NFSM, free of charge. Owner notification letters were mailed October 24, 2024. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N927.
Additional source detail variants (2)
Forward Collision Avoidance: Sensing System: Camera
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2024 Defender, Discovery Sport, Range Rover, Range Rover Evoque, Range Rover Velar, and Range Rover Sport vehicles. The Near Field Sensing Module (NFSM) may overheat and cause the 3D surround camera images, including the rearview camera image, not to display.
Consequence: A rearview camera image that does not display can decrease the driver's visibility, increasing the risk of injury or crash.
Remedy: Dealers will replace the NFSM, free of charge. Owner notification letters were mailed October 24, 2024. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N927.
Back Over Prevention: Sensing System: Camera
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2024 Defender, Discovery Sport, Range Rover, Range Rover Evoque, Range Rover Velar, and Range Rover Sport vehicles. The Near Field Sensing Module (NFSM) may overheat and cause the 3D surround camera images, including the rearview camera image, not to display.
Consequence: A rearview camera image that does not display can decrease the driver's visibility, increasing the risk of injury or crash.
Remedy: Dealers will replace the NFSM, free of charge. Owner notification letters were mailed October 24, 2024. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N927.
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2023-2024 Defender, 2024 Discovery, Range Rover, Range Rover Sport, and Range Rover Velar vehicles. The oil filter housing can crack and leak oil into the engine compartment.
Consequence & remedy
Consequence: An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Remedy: Dealers will replace the filter housing, oil filter, and o-rings, free of charge. Owner notification letters were mailed June 27, 2024. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N908.
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2024 Range Rover and Range Rover Sport vehicles. The transmission oil pressure may decrease and cause the clutch to shift into neutral gear, which can result in a loss of drive power.
Consequence & remedy
Consequence: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will inspect and replace the transmission as necessary, free of charge. Owner notification letters were mailed July 25, 2024. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N903.
Additional source detail variants (2)
Power Train:automatic Transmission
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2024 Range Rover and Range Rover Sport vehicles. The transmission oil pressure may decrease and cause the clutch to shift into neutral gear, which can result in a loss of drive power.
Consequence: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will inspect and replace the transmission as necessary, free of charge. Owner notification letters were mailed July 25, 2024. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N903.
Power Train:clutch Assembly
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2024 Range Rover and Range Rover Sport vehicles. The transmission oil pressure may decrease and cause the clutch to shift into neutral gear, which can result in a loss of drive power.
Consequence: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will inspect and replace the transmission as necessary, free of charge. Owner notification letters were mailed July 25, 2024. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N903.
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2024 Land Rover Range Rover and Land Rover Range Rover Sport vehicles. The body panels may not be bonded properly, reducing the structural strength of the vehicle.
Consequence & remedy
Consequence: Reduced structural strength may not adequately protect passengers, increasing the risk of injury. Additionally, the fuel system may be damaged during a crash, causing a fuel leak and increasing the risk of a fire.
Remedy: Dealers will install two rivets and apply sealant, free of charge. Owner notification letters were mailed February 8, 2024. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N837.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
2024 Land Rover Range Rover Sport Problems, Complaints & Recalls | Skip That Year
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