2018 Land Rover Range Rover Sport

The contact owns a 2018 Land Rover Range Rover Sport. While the contact's husband was driving approximately 10 MPH on the highway, the engine overheated, with the engine warning light illuminated. The driver exited the highway and was able to safely stop the vehicle. The vehicle was towed to an independent mechanic to be diagnosed and repaired. The contact stated that after the most recent failure, which had been repaired approximately 16 times previously, the overheating persisted. The vehicle was repaired. The manufacturer was notified of the failure and advised the contact to take the vehicle to the dealer to be diagnosed before any further assistance would be provided. The contact expressed concerns about the repeated failures and the potential safety risk associated with the overheating. The failure mileage was approximately 60,000.

The engine coolant pipe cross over on top of the engine and the the one in the rear are made of plastic and is a known failure point. One simple search and it is known that its a super common problem that should be recalled and fixed. This is an engineering oversight and cost the car owner over $3000 in repairs if they are lucky to catch it before it destroys the engine.

I am writing to formally file a complaint regarding a prolonged and troubling service experience at Jaguar Land Rover Buckhead, related to my 2018 Range Rover Sport (approximately 49,000 miles), and to express dissatisfaction with the handling of a prior related incident. My vehicle has been the dealership approx. 2 weeks with no loaner and me missing days from work and not able to transport my children to school. For past context, In 2023, I experienced a faulty ground stud issue that left me stranded on the highway during my morning commute. I later learned this exact issue had been subject to a recall on the Discovery model — but not on mine — despite identical symptoms. As a result, I was issued a $675 Owner Loyalty Certificate (OLC) by Molly B. of Land Rover USA, which I appreciated, but which I believe did not fully compensate for the risk and inconvenience caused. Recently, I returned to the another dealer, Jaguar Land Rover Buckhead, in May 2025 for a new issue. I was told there was a broken exhaust bolt that delayed repairs. I specifically asked the service advisor if I was responsible for the bolt breaking during service and was told I was not, though it was framed as a “common issue” across many vehicles. I respectfully disagreed, noting I’ve owned multiple vehicles with higher mileage and never encountered such a failure. I also suggested that if this is so common, it may reflect a design flaw that Land Rover should address. Additionally, I was misled by the service advisor, Cole Eidson, who sent me a message on Tuesday, May 28th, stating the bolt was already removed and the exhaust installation was underway. I later discovered this was not true, and that the bolt had not yet been extracted at the time of that message. This misrepresentation caused unnecessary confusion, delay, and loss of trust. This pattern — first with the unresolved ground stud failure, then with misinformation about repairs and unexplained delays — leaves me deeply disappointed with

Driving on interstate the coolant level low light went off and started blowing hot steam from underneath the hood the hood. Running 70 on the interstate and now couldn’t see due to the steam. I luckily maneuvered out of traffic and limped to exit. Very easily could have been a 10 car pile up. Got the car to a mechanic and it had a plastic quick connect on a hose break. There are no metal clamps as backup and the mechanic said that these run on very high water pressure and those plastic quick connect clamps are huge problems because they can’t hold the pressure with the slightest defect and there are no metal clamps to securely hold. I had the hose replaced. Speak to any Land Rover mechanic and you will immediately learn how many problems people are having with this issue. Seeing how many claims are made around the cooling system, plastic quick connectors, main hose under the supercharger causing so many issues with no warning, I pray someone looks in to this issue and makes Land Rover fix these issues. It is truly a miracle this did not cause a major accident.

I recently purchased this car 2-3 weeks ago. The control center screens go out with no rhyme or reason as to why. When this happens, controls of the vehicle are no longer accessible and the safety cameras/safety sensors no longer visible nor alert to pedestrians and other points of collision. This is extremely dangerous when it happens while using those safety features. There is never a warning and it can happen anytime. I can not make it happen, it just happens and when it does, it puts many in danger. The car can be inspected and has not been by anyone. The car has approx 56,000 miles. This has happened two times since purchasing it. I have been told this was an issue on this model and there was a recall at some point for some VINs, but from what I can tell, not mine, but mine is having the same issues.

My brother in law was driving my 2018 Range Rover (with only 47,000 miles) on the busy highway. Without any warning, the car lost power. He was able to swerve into breakdown lane (thankful he was in right lane). The car was smoking so badly he thought the car was going to explode into fire so he and his wife evacuated the car and sat a safe distance away. Car was towed to the Range Rover Dealer where it was diagnosed. We were told the coolant manifold pipes under the supercharger ruptured causing what they believed was a catastrophic engine failure. We just joined a class action lawsuit over this issue alleging Range Rover has known about this dangerous situation in many of their cars for many years but they continue to market and sell the cars as "safe vehicles" without recalling the defective parts.