NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
10 reportsClear category filterMileage unknown · Jun 13, 2026
SteeringSuspension
My insurance company notified me about Recall Campaign D019, and according to official NHTSA guidelines, where cracks are found, the front suspension knuckle must be replaced immediately at no charge. The dealership's local staff professionally inspected my vehicle and confirmed that the component is actively cracking. However, …
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My insurance company notified me about Recall Campaign D019, and according to official NHTSA guidelines, where cracks are found, the front suspension knuckle must be replaced immediately at no charge. The dealership's local staff professionally inspected my vehicle and confirmed that the component is actively cracking. However, Land Rover Corporate has failed to provide a timely remedy for this specific recall, leaving me to drive an unsafe vehicle with a fractured suspension while claiming the repair procedure hasn't been released. This completely contradicts the manufacturer's safety obligations mandated by the NHTSA.
NHTSA ODI #11743865
109,000 miles · May 13, 2026
SteeringSuspension
The contact owns a 2015 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 25V-514000 (Steering); however, the part for the repairs was unavailable. The contact stated that the manufacturer had exceeded a reasonable timeframe for the remedy to be available. The contact stated that their husband i…
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The contact owns a 2015 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 25V-514000 (Steering); however, the part for the repairs was unavailable. The contact stated that the manufacturer had exceeded a reasonable timeframe for the remedy to be available. The contact stated that their husband informed them, and a certified mechanic inspected the vehicle after receiving the recall and noticed that the suspension knuckle had fractured. The vehicle had not been driven. The failure had occurred before and had been repaired at the expense of the contact. The dealer was contacted, and it was confirmed that the previous repairs were completed correctly and no cause for the failure occurring again was identified. After the failure occurred again and the recall notice was received by another dealer, Land Rover Lakeland, 2550 Interstate Dr, Lakeland, FL 33805, was contacted, and it was confirmed that there was no remedy. The manufacturer was made aware of the issue and confirmed the remedy was not available, and therefore, reimbursement could not be provided till there was a remedy. The failure mileage was approximately 109,000.
NHTSA ODI #11737521
Mileage unknown · May 12, 2026
Suspension
I am writing to formally file a complaint regarding the failure of Land Rover and its authorized dealership network to complete Safety Recall D019 involving the front suspension knuckle crack on my 2015 Range Rover Sport. I received the official recall notice in September 2025. The recall concerns a serious safety defect involv…
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I am writing to formally file a complaint regarding the failure of Land Rover and its authorized dealership network to complete Safety Recall D019 involving the front suspension knuckle crack on my 2015 Range Rover Sport. I received the official recall notice in September 2025. The recall concerns a serious safety defect involving the front suspension system, which presents a substantial risk of loss of vehicle control, crash, injury, or worse. Despite the seriousness of this defect and the passage of many months, the required repair has still not been completed. Since receiving the notice, I have repeatedly contacted the dealership from which I purchased the vehicle, as well as representatives associated with the manufacturer, seeking to schedule the repair. Each time, I have been met with delays, conflicting information, and excuses regarding parts availability. Most recently, I was informed that “tariffs” are allegedly responsible for the inability to provide the replacement parts. This explanation is unacceptable. Federal safety recalls are intended to protect consumers from dangerous defects, and manufacturers have a legal obligation to provide timely remedies once a recall has been issued. It is unreasonable and unsafe for consumers to continue operating vehicles subject to a known suspension defect for months without access to the necessary repair. I am requesting that the National Highway Traffic Safety Administration investigate the ongoing delays associated with Recall D019 and determine whether Land Rover is meeting its obligations under federal motor vehicle safety laws. I also ask that appropriate enforcement action be considered as the manufacturer has to provide an adequate and timely remedy to affected vehicle owners. This situation has caused significant frustration and concern as this i my families only vehicle. No vehicle owner should be left indefinitely waiting for repairs related to a serious safety recall.
NHTSA ODI #11737272
Mileage unknown · Mar 30, 2026
SteeringSuspension
There's a recall on the knuckle. An independent shop verified the damaged and the vehicle is not safe to drive. The dealership said the parts haven't came yet. Confirmed cracked front suspension knuckle under recall D019. Manufacturer cannot provide parts for over 4 months. Vehicle may be unsafe to drive.
NHTSA ODI #11728115
Mileage unknown · Mar 18, 2026
Suspension
recall
NHTSA ODI #11725205
Mileage unknown · Nov 21, 2024
Suspension
Subject: Recall Complaint – Complaint No. 24V840000 / Land Rover Recall N759 Vehicle Information: 2015 Land Rover Range Rover Sport Issue Description: I discovered a crack in the passenger-side steering knuckle of my vehicle, caused by a manufacturing defect where the bolt was over-torqued. This defect risks catastrophic steer…
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Subject: Recall Complaint – Complaint No. 24V840000 / Land Rover Recall N759 Vehicle Information: 2015 Land Rover Range Rover Sport Issue Description: I discovered a crack in the passenger-side steering knuckle of my vehicle, caused by a manufacturing defect where the bolt was over-torqued. This defect risks catastrophic steering failure, potentially leading to a severe accident. While this issue is part of a recall in Canada and similar recalls for other Land Rover models (Discovery Sport, Evoque) exist in the U.S., my vehicle has not been included in the U.S. recall. Service Attempt: Land Rover of Huntington refused to honor the recall, citing my VIN’s exclusion, and quoted over $9,000 for repairs. I escalated the issue to Rey Rodriguez, an executive specialist with Land Rover North America, but was told: "You have reached the highest level within Land Rover North America... your VIN is not part of the recall, and no further reconsideration will occur." Safety Concern: This defect can go unnoticed, putting drivers at risk of steering failure and fatal accidents. Land Rover's refusal to address this known safety issue endangers consumers. Request: I urge the NHTSA to investigate this matter and include the 2015 Range Rover Sport in the recall to ensure driver safety. Attachments: Supporting documents are provided.
NHTSA ODI #11626594
Mileage unknown · Nov 3, 2024
Suspension
Both front knuckles found to have cracks in the aluminum casting where the upper control arm mounts to the knuckles. Failure of this portion of the knuckle will result in complete loss of control of the car. This problem is well documented in other L494 and L405 Range Rovers with recalls currently active in other countries where…
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Both front knuckles found to have cracks in the aluminum casting where the upper control arm mounts to the knuckles. Failure of this portion of the knuckle will result in complete loss of control of the car. This problem is well documented in other L494 and L405 Range Rovers with recalls currently active in other countries where these car were sold. The components have not been inspected by 3rd party as of yet due to safety concerns with transporting the vehicle to locations. No warning lamps or noises were present as there is no way for the vehicle to detect this failure which only occurs catastrophically without warning. Photos attached are of both knuckles with cracks.
NHTSA ODI #11623341
Mileage unknown · Oct 11, 2024
Suspension
Both the right and left suspension knuckles were cracked. This represented a potentially very dangerous situation if either knuckle had broken at high speed.
NHTSA ODI #11619360
Mileage unknown · Oct 4, 2024
Power TrainStructureSuspension
My car has manufacturer defect / crack on steering knuckle. There has been recall in UK and Canada. Why not in states? Driving with crack / defect in steering knuckle is extremely dangerous. It has been proven that this has caused by over tightening the nut bolt. There are so many land rovers have this reported issues. Her…
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My car has manufacturer defect / crack on steering knuckle. There has been recall in UK and Canada. Why not in states? Driving with crack / defect in steering knuckle is extremely dangerous. It has been proven that this has caused by over tightening the nut bolt. There are so many land rovers have this reported issues. Here is link: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11618096
Mileage unknown · Mar 5, 2022
Suspension
My 2015 Supercharged Range Rover Sport 5.0L V8 has unexpected rhythmic body movements while stationary. One side goes up and down then the other side goes up and down. This repeats every few seconds the whole ride, obviously more noticeable when stopped. You don't know if the dynamic system is working or not. It can push your ca…
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My 2015 Supercharged Range Rover Sport 5.0L V8 has unexpected rhythmic body movements while stationary. One side goes up and down then the other side goes up and down. This repeats every few seconds the whole ride, obviously more noticeable when stopped. You don't know if the dynamic system is working or not. It can push your car further in to the turn when it does it on a turn. If you are used to the dynamic system you may not be prepared for this issue especially since you don't know it is not working properly. This problem is reproducible, it does it every time I start my vehicle. There were no warning signs or lights that alert you that there is even an issue. It scares people who are not expecting the jolt when riding inside. More seriously it is a huge lawsuit waiting to happen because it is a tripping hazard when getting into the vehicle or out of the vehicle. It has the chance to raise up or down the moment you go to get in or raise and lower when stepping out. This is dangerous for anyone. Especially the handicap or elderly, they can easily miscalculate the height and cause them to lose balance, considering the whole car becomes unstable at the same time. There was already a Land Rover Technical bulletin posted about this possible issue with 2014-15.My car exhibits this exact problem. My car isn't within that vin range. However, it's doing the same thing thats listed here, maybe there are more vehicles involved than they originally thought? I have a video to share, contact me for it since I cant share on here. This is what the land rover technical bulletin said: Situation: A potential issue has been identified with the Dynamic Response valve block on certain 2014-2015 Range Rover Sport (L494) and Range Rover (L405) vehicles (5.0L S/C V8 only) within the listed VIN ranges. Unexpected body movements when the vehicle is stationary may be experienced due to the system self-test pulse resulting in pressure in the actuators which is normally isolate from them.
NHTSA ODI #11455315
Official recalls
9Aug 8, 2025
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2014-2017 Range Rover and Range Rover Sport vehicles. The front suspension upper knuckle joint may crack, which can result in suspension arm detachment.
Consequence & remedy
Consequence: Suspension arm detachment can cause a loss of vehicle handling and control, increasing the risk of a crash.
Remedy: Dealers will inspect the front suspension knuckles and install a retaining bracket or replace the knuckle, as necessary, free of charge. Owner notification letters were mailed May 11, 2026. Owners may contact Land Rover's customer service at 1-800-637-6837. Land Rover's numbers for this recall are D019, N759, D041, and D027. This recall expands and replaces previous NHTSA recall number 24V840.
Jul 2, 2020
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2013-2016 Range Rover and 2014-2016 Range Rover Sport vehicles. These vehicles were previously recalled and repaired under Recall 19V-392, however the repair may not have been completed properly. Due to a problem with the Keyless Vehicle Latching System (KV Latch), the doors may appear to be closed but may be unlatched.
Consequence & remedy
Consequence: Unlatched doors may open while the vehicle is in motion, increasing the risk of a crash.
Remedy: Land Rover will notify owners, and dealers will inspect for any issues with the KV system, disabling the KV mechanisms if necessary, and update the KV Latch software, free of charge. The recall began November 30, 2020. Owners may contact Land Rover customer service at 1-800-452-4827. Land Rover's number for this recall is N476.
May 24, 2019
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2013-2016 Ranger Rover and 2014-2016 Range Rover Sport vehicles. Due to a problem with the Keyless Vehicle Latching System (KV Latch), the doors may appear to be closed but may be unlatched.
Consequence & remedy
Consequence: The unlatched door may open while the vehicle is in motion, increasing the risk of a crash.
Remedy: Land Rover will notify owners, and dealers will inspect for any issues with the KV system, disabling the KV mechanisms if necessary, and update the KV Latch software, free of charge. The recall began July 18, 2019. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N335. Note: Vehicles in this recall were previously recalled under recall number 15V-385 and need to be remedied again.
Sep 25, 2015
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2015 Range Rover and Range Rover Sport vehicles manufactured June 2, 2015, to June 11, 2015. In the affected vehicles, the second row seat back may not latch properly, especially in the center section.
Consequence & remedy
Consequence: In the event of a crash, if the seat back is not properly latched, the seat belt may not properly restrain the occupant, increasing their risk of injury.
Remedy: Land Rover will notify owners, and dealers will inspect the second row seat mechanism, replacing it as required, free of charge. The recall began on November 12, 2015. Owners may contact Land Rover's customer service at 1-800-637-6837. Land Rover's number for this recall is P072.
Jun 17, 2015
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2013-2016 Range Rover vehicles manufactured July 26, 2012, to March 9, 2015, and 2014-2016 Range Rover Sport vehicles manufactured February 18, 2013, to March 5, 2015. In the affected vehicles, the doors may unlatch unexpectedly when closed.
Consequence & remedy
Consequence: If a vehicle door unlatches, the distraction may increase the risk of a crash and/or a vehicle occupant may fall out of the vehicle if they are not wearing a seatbelt, increasing their risk of injury.
Remedy: Land Rover will notify owners, and dealers will update the keyless entry software, free of charge. The recall began August 6, 2015. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P068.
Feb 18, 2015
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2015 Land Rover Range Rover, Range Rover Sport, and LR4 vehicles manufactured January 6, 2015, to January 23, 2015. The affected vehicles have wheel lug nuts that may crack and detach from the wheel hub stud.
Consequence & remedy
Consequence: If one or more of the wheel lug nuts crack or detach from the wheel hub, the remaining lug nuts may be unable to keep the wheel secured to the vehicle. If the wheel detaches, loss of vehicle control would result, increasing the risk of a crash.
Remedy: Land Rover will notify owners, and dealers will replace the wheel nuts with new wheel nuts, free of charge. The recall began March 23, 2015. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P056.
Feb 18, 2015
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2013-2015 Land Rover Range Rover vehicles manufactured August 23, 2012, to February 5, 2015, and 2014-2015 Range Rover Sport vehicles manufactured June 16, 2013, to February 5, 2015. In the affected vehicles, a light weight adult front seat passenger may be improperly classified by the occupant classification system (OCS) and, as a result, the front seat passenger air bag may be disabled.
Consequence & remedy
Consequence: If the front passenger air bag is disabled during a vehicle crash, there is an increased risk of injury.
Remedy: Land Rover will notify owners, and dealers will update the OCS software, free of charge. The recall began April 9, 2015. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P059.
Feb 6, 2015
Jaguar Land Rover North America, LLC (Land Rover) is recalling one model year 2015 Range Rover Sport vehicle manufactured November 16, 2014, and one 2015 LR4 vehicle manufactured November 11, 2014. In the affected vehicles, the 3.0L V6 supercharged engines may have improperly torqued connecting rod bolts. As a result, the connecting rod may separate from the crankshaft and the engine may seize.
Consequence & remedy
Consequence: If the engine seizes there is an increased risk of a crash.
Remedy: Land Rover will notify owners, and dealers will replace the affected engines, free of charge. The recall began February 27, 2015. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P055.
Jan 28, 2015
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2013-2014 Land Rover Range Rover vehicles manufactured August 16, 2012, to January 8, 2014, and 2014-2015 Land Rover Range Rover Sport vehicles manufactured May 7, 2013, to February 12, 2015. In the affected vehicles, the brake vacuum hose may have been incorrectly routed allowing a hole to be worn ito it.
Consequence & remedy
Consequence: If a hole is worn into the brake vacuum hose, a complete loss of braking assistance could occur, lengthening the distance required to stop the vehicle and increasing the risk of a crash.
Remedy: Land Rover will notify owners, and dealers will inspect the brake vacuum hose and correctly route it, as necessary, free of charge. Any brake vacuum hose that is damaged will be replaced, free of charge. The recall began March 2, 2015. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P052.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5EA26003 · Front Steering Knuckle Fractures
Opened Apr 24, 2026 · No close date supplied
Status: open (inferred from source dates) · Steering:linkages:knuckle:spindle:arm
The Office of Defects Investigation (ODI) is upgrading its Preliminary Evaluation (PE25006) of front steering knuckle fractures on model year (MY) 2014 through 2017 Range Rover Sport vehicles to an Engineering Analysis. ODI opened PE25006 on June 27, 2025, after receiving 12 Vehicle Owner's Questionnaire (VOQ) reports of the front aluminum steering knuckles fracturing in these vehicles. The reports describe the fractures occurring at the joint where the steering knuckle attaches to the upper control arm ball joint in one or both steering knuckles. Fracture of the front suspension knuckle can lead to detachment of the upper suspension arm. Detachment of the upper suspension arm results in the driver’s inability to control the vehicle, increasing the risk of a crash. ODI reviewed information supplied by Jaguar Land Rover (JLR) in response to Information Request letters as well as reviewed the data with JLR on numerous occasions. ODI further reviewed relevant data on a peer vehicle with a significantly similar steering knuckle design, the MY 2014 through 2017 Range Rover. Much of the information is contradictory and requires a deeper analysis that is available in an Engineering Analysis. On August 5, 2025, Jaguar Land Rover (JLR) filed safety recall 25V514. This recall covers certain MY 2014 and all MY 2015-2017 Range Rover and Range Rover Sport vehicles. The remedy for recall 25V514 addresses knuckles with and without a visible fracture. Knuckles that have developed a visible fracture will be replaced with a new knuckle of a substantially similar design. Knuckles with no fracture visibly present will have a brace attached to the upper portion of the front steering knuckle. JLR states that the purpose of the brace is to prevent the component from completely separating should a fracture develop. NHTSA continues to receive allegations of fractures occurring in the front steering knuckles of Range Rover and Range Rover Sport vehicles. Two of the most recent VOQs received by ODI involve front steering knuckle fractures occurring on MY 2020 and MY 2021 Range Rover L405 vehicles. ODI will continue to investigate the component design and assess the potential safety risk as part of this Engineering Analysis and evaluate the recall remedies for Recall 25V514. Further, the scope of this Engineering Analysis will be expanded to include MY 2018-2022 Range Rover and Range Rover Sport vehicles as they have a substantially similar component design. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
PE25006 · Front Steering Knuckle Fractures
Opened Jun 27, 2025 · Closed Apr 24, 2026
Status: closed (inferred from source dates) · Steering:linkages:knuckle:spindle:arm
The Office of Defects Investigation (ODI) is upgrading its Preliminary Evaluation (PE25006) of front steering knuckle fractures on model year (MY) 2014 through 2017 Range Rover Sport vehicles to an Engineering Analysis. ODI opened PE25006 on June 27, 2025, after receiving 12 Vehicle Owner's Questionnaire (VOQ) reports of the front aluminum steering knuckles fracturing in these vehicles. The reports describe the fractures occurring at the joint where the steering knuckle attaches to the upper control arm ball joint in one or both steering knuckles. Fracture of the front suspension knuckle can lead to detachment of the upper suspension arm. Detachment of the upper suspension arm results in the driver’s inability to control the vehicle, increasing the risk of a crash. ODI reviewed information supplied by Jaguar Land Rover (JLR) in response to Information Request letters as well as reviewed the data with JLR on numerous occasions. ODI further reviewed relevant data on a peer vehicle with a significantly similar steering knuckle design, the MY 2014 through 2017 Range Rover. Much of the information is contradictory and requires a deeper analysis that is available in an Engineering Analysis. On August 5, 2025, Jaguar Land Rover (JLR) filed safety recall 25V514. This recall covers certain MY 2014 and all MY 2015-2017 Range Rover and Range Rover Sport vehicles. The remedy for recall 25V514 addresses knuckles with and without a visible fracture. Knuckles that have developed a visible fracture will be replaced with a new knuckle of a substantially similar design. Knuckles with no fracture visibly present will have a brace fitted to the upper portion of the front steering knuckle. JLR states that the purpose of the brace is to prevent the component from completely separating should a fracture develop. NHTSA continues to receive allegations of fractures occurring in the front steering knuckles of Range Rover and Range Rover Sport vehicles. ODI will close PE25006 and continue to investigate the component design and assess the potential safety risk as part of an Engineering Analysis (EA26003) and evaluate the recall remedies for Recall 25V514. Further, the scope of this Engineering Analysis will be expanded to include MY 2018-2022 Range Rover and Range Rover Sport vehicles as they have a substantially similar component design. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
EA18004 · Door Latch Failure
Opened Jul 2, 2018 · Closed Oct 17, 2019
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:doors:latch
On May 24, 2019, Jaguar Land Rover North America, LLC (JLR) submitted two Part 573 letters to NHTSA describing door latch defects that could result in doors opening while driving in certain model year (MY) 2013-2016 Range Rover and Range Rover Sport vehicles equipped with JLR?s Unilatch Keyless Vehicle (KV) entry system.Recall 19V-392 (JLR Recall N335) describes a KV lever binding defect in approximately 65,385 MY 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport vehicles built between May 9, 2012 and March 5, 2015. Moisture intrusion may result in KV motor bearing corrosion, which may prevent the KV lever from returning to the home position and prevent the latch pawl from properly engaging the latch claw. Vehicles recalled under 19V-392 will be checked for a pre-existing error state and mechanically disabled if an error is detected. If no error is detected, the vehicles will receive a software update that will disable the KV entry function on the vehicle.Recall 19V-390 (JLR Recall N336) describes a defect in the KV latching system of left-side doors in approximately 28,671 MY 2016 Range Rover and Range Rover Sport vehicles built between October 1, 2015 and May 27, 2016. A spring in the KV latching system may jam between the outside transmission lever and chamfer bush, preventing the latch assembly from returning to its correct position and fully latching the door. Vehicles recalled under 19V-390 will have the left-side latch assemblies replaced with assemblies that meet the engineering specification.ODI?s analysis of consumer complaints and field reports identified a total of 161 latch failures in the subject vehicles, including 57 involving doors opening with the vehicle in motion. The analysis found that 157 of the latch complaints and 56 of the door opening in motion incidents involve vehicles and latch assemblies covered under Recalls 19V-390 and 19V-392. Engineering Analysis EA18-004 is closed based upon JLR?s recall actions. For more information about the recall defect conditions and related field data, see the attached report.
Additional source detail variants (4)
Latches/locks/linkages:doors:latch
On May 24, 2019, Jaguar Land Rover North America, LLC (JLR) submitted two Part 573 letters to NHTSA describing door latch defects that could result in doors opening while driving in certain model year (MY) 2013-2016 Range Rover and Range Rover Sport vehicles equipped with JLR?s Unilatch Keyless Vehicle (KV) entry system.Recall 19V-392 (JLR Recall N335) describes a KV lever binding defect in approximately 65,385 MY 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport vehicles built between May 9, 2012 and March 5, 2015. Moisture intrusion may result in KV motor bearing corrosion, which may prevent the KV lever from returning to the home position and prevent the latch pawl from properly engaging the latch claw. Vehicles recalled under 19V-392 will be checked for a pre-existing error state and mechanically disabled if an error is detected. If no error is detected, the vehicles will receive a software update that will disable the KV entry function on the vehicle.Recall 19V-390 (JLR Recall N336) describes a defect in the KV latching system of left-side doors in approximately 28,671 MY 2016 Range Rover and Range Rover Sport vehicles built between October 1, 2015 and May 27, 2016. A spring in the KV latching system may jam between the outside transmission lever and chamfer bush, preventing the latch assembly from returning to its correct position and fully latching the door. Vehicles recalled under 19V-390 will have the left-side latch assemblies replaced with assemblies that meet the engineering specification.ODI?s analysis of consumer complaints and field reports identified a total of 161 latch failures in the subject vehicles, including 57 involving doors opening with the vehicle in motion. The analysis found that 157 of the latch complaints and 56 of the door opening in motion incidents involve vehicles and latch assemblies covered under Recalls 19V-390 and 19V-392. Engineering Analysis EA18-004 is closed based upon JLR?s recall actions. For more information about the recall defect conditions and related field data, see the attached report.
Latches/locks/linkages:doors:latch
On May 24, 2019, Jaguar Land Rover North America, LLC (JLR) submitted two Part 573 letters to NHTSA describing door latch defects that could result in doors opening while driving in certain model year (MY) 2013-2016 Range Rover and Range Rover Sport vehicles equipped with JLR?s Unilatch Keyless Vehicle (KV) entry system.Recall 19V-392 (JLR Recall N335) describes a KV lever binding defect in approximately 65,385 MY 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport vehicles built between May 9, 2012 and March 5, 2015. Moisture intrusion may result in KV motor bearing corrosion, which may prevent the KV lever from returning to the home position and prevent the latch pawl from properly engaging the latch claw. Vehicles recalled under 19V-392 will be checked for a pre-existing error state and mechanically disabled if an error is detected. If no error is detected, the vehicles will receive a software update that will disable the KV entry function on the vehicle.Recall 19V-390 (JLR Recall N336) describes a defect in the KV latching system of left-side doors in approximately 28,671 MY 2016 Range Rover and Range Rover Sport vehicles built between October 1, 2015 and May 27, 2016. A spring in the KV latching system may jam between the outside transmission lever and chamfer bush, preventing the latch assembly from returning to its correct position and fully latching the door. Vehicles recalled under 19V-390 will have the left-side latch assemblies replaced with assemblies that meet the engineering specification.ODI?s analysis of consumer complaints and field reports identified a total of 161 latch failures in the subject vehicles, including 57 involving doors opening with the vehicle in motion. The analysis found that 157 of the latch complaints and 56 of the door opening in motion incidents involve vehicles and latch assemblies covered under Recalls 19V-390 and 19V-392. Engineering Analysis EA18-004 is closed based upon JLR?s recall actions. For more information about the recall defect conditions and related field data, see the attached report.
Latches/locks/linkages
On May 24, 2019, Jaguar Land Rover North America, LLC (JLR) submitted two Part 573 letters to NHTSA describing door latch defects that could result in doors opening while driving in certain model year (MY) 2013-2016 Range Rover and Range Rover Sport vehicles equipped with JLR?s Unilatch Keyless Vehicle (KV) entry system.Recall 19V-392 (JLR Recall N335) describes a KV lever binding defect in approximately 65,385 MY 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport vehicles built between May 9, 2012 and March 5, 2015. Moisture intrusion may result in KV motor bearing corrosion, which may prevent the KV lever from returning to the home position and prevent the latch pawl from properly engaging the latch claw. Vehicles recalled under 19V-392 will be checked for a pre-existing error state and mechanically disabled if an error is detected. If no error is detected, the vehicles will receive a software update that will disable the KV entry function on the vehicle.Recall 19V-390 (JLR Recall N336) describes a defect in the KV latching system of left-side doors in approximately 28,671 MY 2016 Range Rover and Range Rover Sport vehicles built between October 1, 2015 and May 27, 2016. A spring in the KV latching system may jam between the outside transmission lever and chamfer bush, preventing the latch assembly from returning to its correct position and fully latching the door. Vehicles recalled under 19V-390 will have the left-side latch assemblies replaced with assemblies that meet the engineering specification.ODI?s analysis of consumer complaints and field reports identified a total of 161 latch failures in the subject vehicles, including 57 involving doors opening with the vehicle in motion. The analysis found that 157 of the latch complaints and 56 of the door opening in motion incidents involve vehicles and latch assemblies covered under Recalls 19V-390 and 19V-392. Engineering Analysis EA18-004 is closed based upon JLR?s recall actions. For more information about the recall defect conditions and related field data, see the attached report.
Latches/locks/linkages
On May 24, 2019, Jaguar Land Rover North America, LLC (JLR) submitted two Part 573 letters to NHTSA describing door latch defects that could result in doors opening while driving in certain model year (MY) 2013-2016 Range Rover and Range Rover Sport vehicles equipped with JLR?s Unilatch Keyless Vehicle (KV) entry system.Recall 19V-392 (JLR Recall N335) describes a KV lever binding defect in approximately 65,385 MY 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport vehicles built between May 9, 2012 and March 5, 2015. Moisture intrusion may result in KV motor bearing corrosion, which may prevent the KV lever from returning to the home position and prevent the latch pawl from properly engaging the latch claw. Vehicles recalled under 19V-392 will be checked for a pre-existing error state and mechanically disabled if an error is detected. If no error is detected, the vehicles will receive a software update that will disable the KV entry function on the vehicle.Recall 19V-390 (JLR Recall N336) describes a defect in the KV latching system of left-side doors in approximately 28,671 MY 2016 Range Rover and Range Rover Sport vehicles built between October 1, 2015 and May 27, 2016. A spring in the KV latching system may jam between the outside transmission lever and chamfer bush, preventing the latch assembly from returning to its correct position and fully latching the door. Vehicles recalled under 19V-390 will have the left-side latch assemblies replaced with assemblies that meet the engineering specification.ODI?s analysis of consumer complaints and field reports identified a total of 161 latch failures in the subject vehicles, including 57 involving doors opening with the vehicle in motion. The analysis found that 157 of the latch complaints and 56 of the door opening in motion incidents involve vehicles and latch assemblies covered under Recalls 19V-390 and 19V-392. Engineering Analysis EA18-004 is closed based upon JLR?s recall actions. For more information about the recall defect conditions and related field data, see the attached report.
RQ17005 · Door Latch Open While Driving
Opened Aug 4, 2017 · Closed Jul 3, 2018
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:doors:latch
On June 11, 2015, Jaguar-Land Rover (JLR) submitted a Defect Information Report (DIR) to NHTSA describing a defect condition in the electronically controlled door latch systems of approximately 65,372 model year (MY) 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport that may result in incidents of door opening while driving (NHTSA Recall No. 15V-385, JLR Recall P068).On August 4, 2017, the Office of Defects Investigation (ODI) opened Recall Query RQ17-005 to investigate claims of doors failing to latch and/or inadvertently opening while driving (latch malfunctions) on MY 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport vehicles that had received the remedy for 15V-385 or were built after the recall remedy had been implemented in production (the subject vehicles). ODI has received 5 unique reports (VOQs) related to the alleged defect in the subject vehicles. All five VOQs allege experiencing at least one incident of a door opening inadvertently while the vehicle was in motion and were repaired by replacing the malfunctioning latch assembly. One minor injury was reported where the consumer did not seek medical care.ODI's analysis of information provided by JLR in response to the Information Request (IR) letter for RQ17-005 identified 43 additional complaints and field reports related to door latch malfunctions in the subject vehicles, including 14 additional allegations that a door opened while the vehicle was in motion. In addition, ODI's analysis of JLR warranty claim data provided in the IR response identified an additional 564 vehicles that received latch replacements to address customer concerns with latch malfunctions, including 72 additional incidents of doors opening while in motion based on ODI's analysis of customer concern narratives.ODI has upgraded this investigation to an Engineering Analysis (EA18-004) to further assess the recall remedy, scope, and frequency. See attached pages for additional information.
Additional source detail variants (2)
Latches/locks/linkages:doors:latch
On June 11, 2015, Jaguar-Land Rover (JLR) submitted a Defect Information Report (DIR) to NHTSA describing a defect condition in the electronically controlled door latch systems of approximately 65,372 model year (MY) 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport that may result in incidents of door opening while driving (NHTSA Recall No. 15V-385, JLR Recall P068).On August 4, 2017, the Office of Defects Investigation (ODI) opened Recall Query RQ17-005 to investigate claims of doors failing to latch and/or inadvertently opening while driving (latch malfunctions) on MY 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport vehicles that had received the remedy for 15V-385 or were built after the recall remedy had been implemented in production (the subject vehicles). ODI has received 5 unique reports (VOQs) related to the alleged defect in the subject vehicles. All five VOQs allege experiencing at least one incident of a door opening inadvertently while the vehicle was in motion and were repaired by replacing the malfunctioning latch assembly. One minor injury was reported where the consumer did not seek medical care.ODI's analysis of information provided by JLR in response to the Information Request (IR) letter for RQ17-005 identified 43 additional complaints and field reports related to door latch malfunctions in the subject vehicles, including 14 additional allegations that a door opened while the vehicle was in motion. In addition, ODI's analysis of JLR warranty claim data provided in the IR response identified an additional 564 vehicles that received latch replacements to address customer concerns with latch malfunctions, including 72 additional incidents of doors opening while in motion based on ODI's analysis of customer concern narratives.ODI has upgraded this investigation to an Engineering Analysis (EA18-004) to further assess the recall remedy, scope, and frequency. See attached pages for additional information.
Latches/locks/linkages
On June 11, 2015, Jaguar-Land Rover (JLR) submitted a Defect Information Report (DIR) to NHTSA describing a defect condition in the electronically controlled door latch systems of approximately 65,372 model year (MY) 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport that may result in incidents of door opening while driving (NHTSA Recall No. 15V-385, JLR Recall P068).On August 4, 2017, the Office of Defects Investigation (ODI) opened Recall Query RQ17-005 to investigate claims of doors failing to latch and/or inadvertently opening while driving (latch malfunctions) on MY 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport vehicles that had received the remedy for 15V-385 or were built after the recall remedy had been implemented in production (the subject vehicles). ODI has received 5 unique reports (VOQs) related to the alleged defect in the subject vehicles. All five VOQs allege experiencing at least one incident of a door opening inadvertently while the vehicle was in motion and were repaired by replacing the malfunctioning latch assembly. One minor injury was reported where the consumer did not seek medical care.ODI's analysis of information provided by JLR in response to the Information Request (IR) letter for RQ17-005 identified 43 additional complaints and field reports related to door latch malfunctions in the subject vehicles, including 14 additional allegations that a door opened while the vehicle was in motion. In addition, ODI's analysis of JLR warranty claim data provided in the IR response identified an additional 564 vehicles that received latch replacements to address customer concerns with latch malfunctions, including 72 additional incidents of doors opening while in motion based on ODI's analysis of customer concern narratives.ODI has upgraded this investigation to an Engineering Analysis (EA18-004) to further assess the recall remedy, scope, and frequency. See attached pages for additional information.
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