NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
44 reports85,000 miles · Apr 4, 2019
EnginePower Train
IN 2016, THE LOW ENGINE COOLANT WARNING LIGHT CAME ON IN MY CAR. I TOOK IT TO THE DEALER AND THEY TESTED IT FOR A LEAK, DIDN'T FIND ONE, SO JUST TOPPED OFF THE FLUID. THREE MONTHS LATER, HAPPENED AGAIN. TOOK THE CAR IN AND THEY DID A QUICK PRESSURE TEST AND DIDN'T FIND A LEAK. THIS WAS AN ONGOING PROBLEM AND AT ONE POINT, THE DE…
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IN 2016, THE LOW ENGINE COOLANT WARNING LIGHT CAME ON IN MY CAR. I TOOK IT TO THE DEALER AND THEY TESTED IT FOR A LEAK, DIDN'T FIND ONE, SO JUST TOPPED OFF THE FLUID. THREE MONTHS LATER, HAPPENED AGAIN. TOOK THE CAR IN AND THEY DID A QUICK PRESSURE TEST AND DIDN'T FIND A LEAK. THIS WAS AN ONGOING PROBLEM AND AT ONE POINT, THE DEALER REPLACED A WATER PUMP TO FIX THE PROBLEM. STILL, THE LIGHT WOULD COME BACK ON. IN NOVEMBER OF 2018, LOW ENGINE COOLANT LIGHT CAME ON WHILE I WAS DRIVING AND MY ENGINE OVERHEATED RIGHT THEN, WHILE I WAS DRIVING. I HAD CAR TOWED TO THE DEALER AND IT COST ME $3,400 TO HAVE THE REPAIRS DONE- LO AND BEHOLD, ALL OF THE COOLANT HAD LEAKED OUT. AFTER THOSE REPAIRS WERE DONE, I HAD THE CAR BACK FOR ABOUT A WEEK AND THE CHECK ENGINE LIGHT CAME ON,,,THEY SAID IT WAS AN O2 SENSOR, WHICH THEY REPLACED. GOT CAR BACK- CHECK ENGINE LIGHT COMES ON AGAIN. LONG STORY SHORT- NOW IT'S THE FUEL INJECTION SYSTEM AND A TIMING CHAIN FAILURE. EXTREMELY COSTLY REPAIR AND I AM NOW QUESTIONING IF THIS VEHICLE WAS EVER ROAD SAFE TO BEGIN WITH. THEY HAD MY CAR FOR OVER A MONTH REPLACING THE TIMING CHAIN AND SOME OTHER REPAIRS, WHICH LAND ROVER NORTH AMERICA DID PAY HALF OF. I AM CONCERNED BECAUSE ONE OF THE SERVICE ADVISORS AT LAND ROVER FRISCO SAID THAT THERE ARE A LOT OF ROVERS WITH THE LOW COOLANT LIGHT ON AND ALL THEY DO IS TOP OFF FLUID. I AM AFRAID THEY HAVE A BIGGER PROBLEM THAN WHAT THEY ARE ACKNOWLEDGING. BTW- LAND ROVER DALLAS IS WHO DID THE LATTER REPAIRS AND LAND ROVER FRISCO INITIALLY REPLACED THE WATER PUMP...WHICH WAS A WASTE OF MONEY.
NHTSA ODI #11193787
47,959 miles · Mar 20, 2019
Air Bags
TL* THE CONTACT OWNS A 2014 LAND ROVER RANGE ROVER SPORT. WHILE DRIVING, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT WAS CONCERNED THAT THE AIR BAG MIGHT DEPLOY. THE VEHICLE WAS TAKEN TO JAGUAR LAND ROVER OF THOUSAND OAKS (LOCATED AT 3601 AUTOMALL DR, THOUSAND OAKS, CA 91362, (805) 267-3600) WHERE IT WAS DIAGNOSED THA…
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TL* THE CONTACT OWNS A 2014 LAND ROVER RANGE ROVER SPORT. WHILE DRIVING, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT WAS CONCERNED THAT THE AIR BAG MIGHT DEPLOY. THE VEHICLE WAS TAKEN TO JAGUAR LAND ROVER OF THOUSAND OAKS (LOCATED AT 3601 AUTOMALL DR, THOUSAND OAKS, CA 91362, (805) 267-3600) WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER AIR BAG DEPLOYMENT FAILED WITH CODE B0020-13, AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V093000 (AIR BAGS), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,959.
NHTSA ODI #11190285
Mileage unknown · Mar 14, 2019
Electrical System
THE DOOR LOCKS ON THE CAR WILL NOT LOCK THEY STAY UNLATCHED
NHTSA ODI #11186754
Mileage unknown · Feb 26, 2019
Electrical SystemUnknown Or Other
WHEN STATIONARY, BACKING UP, AND EVEN DRIVING THE COMPUTER SCREEN LOCKS AND PARKING AID ALERT, CAMERAS UNAVAILABLE. PLEASE CONSULT YOUR DEALER. WARNING COMES ON PREVENTING THE ABILITY TO SEE BLINDSPOTS WHEN BACKING UP THAT ARE NOT VISIBLE BY TURNING AND LOOKING ALONE OR USING MIRROR. THIS HAS HAPPENED COUNTLESS TIMES. I HAVE TAK…
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WHEN STATIONARY, BACKING UP, AND EVEN DRIVING THE COMPUTER SCREEN LOCKS AND PARKING AID ALERT, CAMERAS UNAVAILABLE. PLEASE CONSULT YOUR DEALER. WARNING COMES ON PREVENTING THE ABILITY TO SEE BLINDSPOTS WHEN BACKING UP THAT ARE NOT VISIBLE BY TURNING AND LOOKING ALONE OR USING MIRROR. THIS HAS HAPPENED COUNTLESS TIMES. I HAVE TAKEN THIS TO DEALERSHIP UNDER WARRANTY AND SOFTWARE UPDATES HAVE BEEN DONE. HOWEVER THIS IS STILL HAPPENING. I CONTACTED LANDROVER AND THEY STATED THIS ISSUE IS KNOWN AND NO CODES AS TO WHY IT HAPPENS ARE ABLE TO BE STORED ON THIS MODEL AS IT WAS NOT MADE FOR THIS, HOWEVER THEY WILL ONLY REPLACE IF CODES ARE STORED. I HAVE TAKEN PICTURES AND VIDEOS OF THIS AND SENT TO LANDROVER, HOWEVER THEY STILL WANT CODES EVEN AFTER TELLING ME THEY KNOW IT WILL NEVER HAVE THEM. THIS IS ALARMING AS THE CAMERA HELPS TO ENSURE NO PERSON, ANIMAL, OR OBJECT IS BEHIND VEHICLE THAT IS UNABLE TO BE SEEN WITHOUT CAMERA AS THIS VEHICLE SITS HIGH. ALSO, THIS VEHICLE HAS OTHER SAFETY ALERTS THAT ARE PART OF THE SAME SYSTEM THAT HAS ME WORRIED COULD MALFUNCTION AT ANY POINT SUCH AS AUTO BRAKING TO PREVENT HITTING VEHICLES IN FRONT OF YOU AND AUTO CRUISE CONTROL THAT KEEPS A SAFE DISTANCE FROM THE VEHICLES IN FRONT OF YOU BY SLOWING VEHICLE DOWN AUTOMATICALLY WHILE SET. THIS COULD CAUSE SOMEONE TO BE INJURED OR EVEN KILLED AS WELL AS PROPERTY DAMAGE. ALSO, MY DASH THAT SHOWS SPEED FUEL, AND SUCH IS ALSO FULLY DIGITAL AND AM WORRIED THIS MIGHT BE EFFECTED TOO AND AT ANY POINT LOCKUP OR DISAPPEAR. PHOTOS SHOW DIFFERENT TIMES ON SCREEN.
NHTSA ODI #11182550
40,000 miles · Jan 29, 2019
Latches/locks/linkagesStructure
DRIVERS SIDE DOOR CAME OPEN AND WOULD NOT STAY CLOSED. TOOK VEHICLE INTO DEALER WHO IDENTIFIED FAULTY DOOR LATCH. I RESEARCHED ISSUE AND LEARNED THAT THERE HAD BEEN A RECALL BACK IN 2015 ON THE DOOR LATCH FOR THE SAME MAKE/MODEL AND YEAR OF VEHICLE. I CONTACTED RANGE ROVER AND THEY SAID MY CAR WAS NOT INCLUDED IN THE RECALL…
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DRIVERS SIDE DOOR CAME OPEN AND WOULD NOT STAY CLOSED. TOOK VEHICLE INTO DEALER WHO IDENTIFIED FAULTY DOOR LATCH. I RESEARCHED ISSUE AND LEARNED THAT THERE HAD BEEN A RECALL BACK IN 2015 ON THE DOOR LATCH FOR THE SAME MAKE/MODEL AND YEAR OF VEHICLE. I CONTACTED RANGE ROVER AND THEY SAID MY CAR WAS NOT INCLUDED IN THE RECALL.
NHTSA ODI #11172840
56,000 miles · Dec 15, 2018
EngineVehicle Speed ControlWheels
UPON STARTING MY CAR, IT AUTOMATICALLY STARTS ACCELERATING IN PARKING. I HAVE TO WAIT FOR THE ENGINE TO STOP ACCELERATION WHICH TAKES AROUND 40 SECONDS. ONLY THEN I CAN PUT THE CAR IN REVERSE OR DRIVE MODE. THE ENGINE LIGHT STAYS ON. UPON TAKING TO DEALERSHIP THEY WERE INFORMED ABOUT THE ABOVE PROBLEM. THEY DID A DIAGNOSTIC AND…
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UPON STARTING MY CAR, IT AUTOMATICALLY STARTS ACCELERATING IN PARKING. I HAVE TO WAIT FOR THE ENGINE TO STOP ACCELERATION WHICH TAKES AROUND 40 SECONDS. ONLY THEN I CAN PUT THE CAR IN REVERSE OR DRIVE MODE. THE ENGINE LIGHT STAYS ON. UPON TAKING TO DEALERSHIP THEY WERE INFORMED ABOUT THE ABOVE PROBLEM. THEY DID A DIAGNOSTIC AND STATED THAT PLUGS NEED TO BE CHANGED. I PAID THEM $650. NOW THE ENGINE LIGHT DID NOT STAY LIT UP AND THE ACCELERATION PROBLEM WAS GONE. AFTER 16 WEEKS THE PROBLEM CAME BACK AND THE CAR STARTED ACCELERATING UPON STARTUP, AND THE ENGINE LIGHT CAME ON. I TOOK THE CAR TO THE DEALERSHIP AND THIS TIME THEY SAID THEY CAR HAS A DIFFERENT PROBLEM. THIS TIME THEY STATED THE PROBLEM IS WITH OIL LEAKING. THE INVOICE WAS $3600. I TOOK THE CAR TO ANOTHER SHOP FOR SECOND OPINION AND WAS INFORMED THAT THERE IS A BIG HOLE IN THE HOSE. I CHECKED ONLINE IF THERE HAVE BEEN RECALLS DUE TO HOSE LEAK PROBLEM. THE INTERNET SHOWS RECALLS FOR 2014 RANGE ROVER SPORT MODELS FOR HOLES IN HOSES. BUT WHEN I ENTER MY VIN NUMBER, NO RECALLS SHOW UP. SELF ACCELERATION SHOULD BE TAKEN CARE OF BY LAND ROVER. PLEASE ASSIST ME IN THIS ISSUE, AS THE DEALERSHIP IS TRYING TO JUST ROB ME EVEN AFTER I GOT THE PROBLEM FIXED. THE TPMS LIGHT STAYS ON IN MY CAR.
NHTSA ODI #11161754
38,000 miles · Nov 11, 2018
Unknown Or Other
VEHICLE AIR CONDITIONING SYSTEM CONTINUOUSLY EMITS MOLD AND MILDEW ODOR EVEN AFTER NUMEROUS ATTEMPTS TO REMEDY THE SITUATION USING ANTIBACTERIAL AND ANTIFUNGAL SPRAYS. THIS IS A KNOW ISSUE WITH THE EVAPORATOR ON RANGE ROVER AIR CONDITIONING SYSTEMS, AND I BELIEVE IT IS DANGEROUS TO OUR HEALTH DUE TO MOLD AND MILDEW.
NHTSA ODI #11150840
66,600 miles · Oct 11, 2018
Latches/locks/linkages
TL* THE CONTACT OWNS A 2014 LAND ROVER RANGE ROVER SPORT. THE CONTACT STATED THAT THE DRIVER'S DOOR FAILED TO SECURELY LOCK WHEN THE DOOR WAS SHUT. THE VEHICLE WAS TAKEN TO JAGUAR LAND ROVER FARMINGTON HILLS (LOCATED AT 38200 GRAND RIVER AVENUE, FARMINGTON HILLS, MI 48335, (248) 509-2990) WHERE IT WAS DIAGNOSED THAT THE DOOR LAT…
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TL* THE CONTACT OWNS A 2014 LAND ROVER RANGE ROVER SPORT. THE CONTACT STATED THAT THE DRIVER'S DOOR FAILED TO SECURELY LOCK WHEN THE DOOR WAS SHUT. THE VEHICLE WAS TAKEN TO JAGUAR LAND ROVER FARMINGTON HILLS (LOCATED AT 38200 GRAND RIVER AVENUE, FARMINGTON HILLS, MI 48335, (248) 509-2990) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH AND CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V385000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,600.
NHTSA ODI #11139609
47,000 miles · May 29, 2018
Electrical SystemStructure
OCCURS ONLY BY DRIVER :PASSENGER SIDE FRONT DOOR CAME OPEN IN MOTION IN PARKING LLOT AND FAILED TO CLOSE/ LATCH ON 5/27/2018 . HAD A SIMILAR OCCURRENCE IN OCTOBER OF 2017 EITHER THE DRIVERS SIDE DOOR WHILE IN MOTION EXITING GARAGE. VEHICLE AT SERVICE NOW , LAND ROVER FARMINGTON HILL. (NO DOCUMENT ON THIS SERVICE WILL FORWARD )…
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OCCURS ONLY BY DRIVER :PASSENGER SIDE FRONT DOOR CAME OPEN IN MOTION IN PARKING LLOT AND FAILED TO CLOSE/ LATCH ON 5/27/2018 . HAD A SIMILAR OCCURRENCE IN OCTOBER OF 2017 EITHER THE DRIVERS SIDE DOOR WHILE IN MOTION EXITING GARAGE. VEHICLE AT SERVICE NOW , LAND ROVER FARMINGTON HILL. (NO DOCUMENT ON THIS SERVICE WILL FORWARD ) DOCUMENT ATTACHED FOR OCT 2017 WARRANTY REPAIR!
NHTSA ODI #11098484
15,000 miles · Mar 30, 2016
Electrical SystemService Brakes
TL* THE CONTACT OWNS A 2014 LAND ROVER RANGE ROVER SPORT. THE CONTACT STATED THAT AFTER THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE STALLED AND THE SHIFT INDICATOR FLASHED. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO BE RESTARTED AFTER APPROXIMATELY 20 MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT T…
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TL* THE CONTACT OWNS A 2014 LAND ROVER RANGE ROVER SPORT. THE CONTACT STATED THAT AFTER THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE STALLED AND THE SHIFT INDICATOR FLASHED. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO BE RESTARTED AFTER APPROXIMATELY 20 MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CENTRAL JUNCTION BOX FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. PRIOR TO THE FAILURE, THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ECO START BUTTON NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. ...UPDATED 04/19/16 *BF *TR
NHTSA ODI #10852465
Official recalls
8Aug 8, 2025
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2014-2017 Range Rover and Range Rover Sport vehicles. The front suspension upper knuckle joint may crack, which can result in suspension arm detachment.
Consequence & remedy
Consequence: Suspension arm detachment can cause a loss of vehicle handling and control, increasing the risk of a crash.
Remedy: Dealers will inspect the front suspension knuckles and install a retaining bracket or replace the knuckle, as necessary, free of charge. Owner notification letters were mailed May 11, 2026. Owners may contact Land Rover's customer service at 1-800-637-6837. Land Rover's numbers for this recall are D019, N759, D041, and D027. This recall expands and replaces previous NHTSA recall number 24V840.
Jul 2, 2020
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2013-2016 Range Rover and 2014-2016 Range Rover Sport vehicles. These vehicles were previously recalled and repaired under Recall 19V-392, however the repair may not have been completed properly. Due to a problem with the Keyless Vehicle Latching System (KV Latch), the doors may appear to be closed but may be unlatched.
Consequence & remedy
Consequence: Unlatched doors may open while the vehicle is in motion, increasing the risk of a crash.
Remedy: Land Rover will notify owners, and dealers will inspect for any issues with the KV system, disabling the KV mechanisms if necessary, and update the KV Latch software, free of charge. The recall began November 30, 2020. Owners may contact Land Rover customer service at 1-800-452-4827. Land Rover's number for this recall is N476.
May 24, 2019
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2013-2016 Ranger Rover and 2014-2016 Range Rover Sport vehicles. Due to a problem with the Keyless Vehicle Latching System (KV Latch), the doors may appear to be closed but may be unlatched.
Consequence & remedy
Consequence: The unlatched door may open while the vehicle is in motion, increasing the risk of a crash.
Remedy: Land Rover will notify owners, and dealers will inspect for any issues with the KV system, disabling the KV mechanisms if necessary, and update the KV Latch software, free of charge. The recall began July 18, 2019. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N335. Note: Vehicles in this recall were previously recalled under recall number 15V-385 and need to be remedied again.
Sep 11, 2015
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2014 Land Rover Range Rover Sport vehicles manufactured December 16, 2013, to April 15, 2014. In the affected vehicles, the owner's handbook information may incorrectly describe the functionality of the Air Bag Status Indicator Lamp. As such, these vehicles fail to comply with requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: An occupant that does not correctly understand the air bag functionality, may be at an increased risk of injury in a crash.
Remedy: Land Rover will notify owners and will send out an owner's handbook supplement to all affected owners, free of charge. The recall began on October 8, 2015. Owners may call Land Rover customer service at 1-800-637-6837. Land Rover's recall number is P071.
Jun 17, 2015
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2013-2016 Range Rover vehicles manufactured July 26, 2012, to March 9, 2015, and 2014-2016 Range Rover Sport vehicles manufactured February 18, 2013, to March 5, 2015. In the affected vehicles, the doors may unlatch unexpectedly when closed.
Consequence & remedy
Consequence: If a vehicle door unlatches, the distraction may increase the risk of a crash and/or a vehicle occupant may fall out of the vehicle if they are not wearing a seatbelt, increasing their risk of injury.
Remedy: Land Rover will notify owners, and dealers will update the keyless entry software, free of charge. The recall began August 6, 2015. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P068.
Feb 18, 2015
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2013-2015 Land Rover Range Rover vehicles manufactured August 23, 2012, to February 5, 2015, and 2014-2015 Range Rover Sport vehicles manufactured June 16, 2013, to February 5, 2015. In the affected vehicles, a light weight adult front seat passenger may be improperly classified by the occupant classification system (OCS) and, as a result, the front seat passenger air bag may be disabled.
Consequence & remedy
Consequence: If the front passenger air bag is disabled during a vehicle crash, there is an increased risk of injury.
Remedy: Land Rover will notify owners, and dealers will update the OCS software, free of charge. The recall began April 9, 2015. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P059.
Jan 28, 2015
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2013-2014 Land Rover Range Rover vehicles manufactured August 16, 2012, to January 8, 2014, and 2014-2015 Land Rover Range Rover Sport vehicles manufactured May 7, 2013, to February 12, 2015. In the affected vehicles, the brake vacuum hose may have been incorrectly routed allowing a hole to be worn ito it.
Consequence & remedy
Consequence: If a hole is worn into the brake vacuum hose, a complete loss of braking assistance could occur, lengthening the distance required to stop the vehicle and increasing the risk of a crash.
Remedy: Land Rover will notify owners, and dealers will inspect the brake vacuum hose and correctly route it, as necessary, free of charge. Any brake vacuum hose that is damaged will be replaced, free of charge. The recall began March 2, 2015. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P052.
Oct 3, 2014
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2014 Range Rover and Range Rover Sport and 2013-2014 LR4 vehicles manufactured September 16, 2013, to June 30, 2014. In the affected vehicles, the Tire Pressure Monitoring System (TPMS) may fail to learn the locations of the individual sensors while the vehicle is being driven. As a result, the low tire pressure warning light will illuminate, despite the the tire pressures being within specification. Should one of the tires subsequently lose air pressure, the driver would not be notified of the change in air pressure.
Consequence & remedy
Consequence: If the TPMS light illuminates because the sensors cannot be located, it could mask an actual low tire pressure condition, possibly resulting in tire failure, increasing the risk of a crash.
Remedy: Land Rover will notify owners, and dealers will update the Body Control Module (BCM) software, free of charge. The recall began on November 6, 2014. Owners may contact Land Rover customer service at 1-800-637-6837, Option 9. Land Rover's number for this recall is P050.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5EA26003 · Front Steering Knuckle Fractures
Opened Apr 24, 2026 · No close date supplied
Status: open (inferred from source dates) · Steering:linkages:knuckle:spindle:arm
The Office of Defects Investigation (ODI) is upgrading its Preliminary Evaluation (PE25006) of front steering knuckle fractures on model year (MY) 2014 through 2017 Range Rover Sport vehicles to an Engineering Analysis. ODI opened PE25006 on June 27, 2025, after receiving 12 Vehicle Owner's Questionnaire (VOQ) reports of the front aluminum steering knuckles fracturing in these vehicles. The reports describe the fractures occurring at the joint where the steering knuckle attaches to the upper control arm ball joint in one or both steering knuckles. Fracture of the front suspension knuckle can lead to detachment of the upper suspension arm. Detachment of the upper suspension arm results in the driver’s inability to control the vehicle, increasing the risk of a crash. ODI reviewed information supplied by Jaguar Land Rover (JLR) in response to Information Request letters as well as reviewed the data with JLR on numerous occasions. ODI further reviewed relevant data on a peer vehicle with a significantly similar steering knuckle design, the MY 2014 through 2017 Range Rover. Much of the information is contradictory and requires a deeper analysis that is available in an Engineering Analysis. On August 5, 2025, Jaguar Land Rover (JLR) filed safety recall 25V514. This recall covers certain MY 2014 and all MY 2015-2017 Range Rover and Range Rover Sport vehicles. The remedy for recall 25V514 addresses knuckles with and without a visible fracture. Knuckles that have developed a visible fracture will be replaced with a new knuckle of a substantially similar design. Knuckles with no fracture visibly present will have a brace attached to the upper portion of the front steering knuckle. JLR states that the purpose of the brace is to prevent the component from completely separating should a fracture develop. NHTSA continues to receive allegations of fractures occurring in the front steering knuckles of Range Rover and Range Rover Sport vehicles. Two of the most recent VOQs received by ODI involve front steering knuckle fractures occurring on MY 2020 and MY 2021 Range Rover L405 vehicles. ODI will continue to investigate the component design and assess the potential safety risk as part of this Engineering Analysis and evaluate the recall remedies for Recall 25V514. Further, the scope of this Engineering Analysis will be expanded to include MY 2018-2022 Range Rover and Range Rover Sport vehicles as they have a substantially similar component design. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
PE25006 · Front Steering Knuckle Fractures
Opened Jun 27, 2025 · Closed Apr 24, 2026
Status: closed (inferred from source dates) · Steering:linkages:knuckle:spindle:arm
The Office of Defects Investigation (ODI) is upgrading its Preliminary Evaluation (PE25006) of front steering knuckle fractures on model year (MY) 2014 through 2017 Range Rover Sport vehicles to an Engineering Analysis. ODI opened PE25006 on June 27, 2025, after receiving 12 Vehicle Owner's Questionnaire (VOQ) reports of the front aluminum steering knuckles fracturing in these vehicles. The reports describe the fractures occurring at the joint where the steering knuckle attaches to the upper control arm ball joint in one or both steering knuckles. Fracture of the front suspension knuckle can lead to detachment of the upper suspension arm. Detachment of the upper suspension arm results in the driver’s inability to control the vehicle, increasing the risk of a crash. ODI reviewed information supplied by Jaguar Land Rover (JLR) in response to Information Request letters as well as reviewed the data with JLR on numerous occasions. ODI further reviewed relevant data on a peer vehicle with a significantly similar steering knuckle design, the MY 2014 through 2017 Range Rover. Much of the information is contradictory and requires a deeper analysis that is available in an Engineering Analysis. On August 5, 2025, Jaguar Land Rover (JLR) filed safety recall 25V514. This recall covers certain MY 2014 and all MY 2015-2017 Range Rover and Range Rover Sport vehicles. The remedy for recall 25V514 addresses knuckles with and without a visible fracture. Knuckles that have developed a visible fracture will be replaced with a new knuckle of a substantially similar design. Knuckles with no fracture visibly present will have a brace fitted to the upper portion of the front steering knuckle. JLR states that the purpose of the brace is to prevent the component from completely separating should a fracture develop. NHTSA continues to receive allegations of fractures occurring in the front steering knuckles of Range Rover and Range Rover Sport vehicles. ODI will close PE25006 and continue to investigate the component design and assess the potential safety risk as part of an Engineering Analysis (EA26003) and evaluate the recall remedies for Recall 25V514. Further, the scope of this Engineering Analysis will be expanded to include MY 2018-2022 Range Rover and Range Rover Sport vehicles as they have a substantially similar component design. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
EA18004 · Door Latch Failure
Opened Jul 2, 2018 · Closed Oct 17, 2019
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:doors:latch
On May 24, 2019, Jaguar Land Rover North America, LLC (JLR) submitted two Part 573 letters to NHTSA describing door latch defects that could result in doors opening while driving in certain model year (MY) 2013-2016 Range Rover and Range Rover Sport vehicles equipped with JLR?s Unilatch Keyless Vehicle (KV) entry system.Recall 19V-392 (JLR Recall N335) describes a KV lever binding defect in approximately 65,385 MY 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport vehicles built between May 9, 2012 and March 5, 2015. Moisture intrusion may result in KV motor bearing corrosion, which may prevent the KV lever from returning to the home position and prevent the latch pawl from properly engaging the latch claw. Vehicles recalled under 19V-392 will be checked for a pre-existing error state and mechanically disabled if an error is detected. If no error is detected, the vehicles will receive a software update that will disable the KV entry function on the vehicle.Recall 19V-390 (JLR Recall N336) describes a defect in the KV latching system of left-side doors in approximately 28,671 MY 2016 Range Rover and Range Rover Sport vehicles built between October 1, 2015 and May 27, 2016. A spring in the KV latching system may jam between the outside transmission lever and chamfer bush, preventing the latch assembly from returning to its correct position and fully latching the door. Vehicles recalled under 19V-390 will have the left-side latch assemblies replaced with assemblies that meet the engineering specification.ODI?s analysis of consumer complaints and field reports identified a total of 161 latch failures in the subject vehicles, including 57 involving doors opening with the vehicle in motion. The analysis found that 157 of the latch complaints and 56 of the door opening in motion incidents involve vehicles and latch assemblies covered under Recalls 19V-390 and 19V-392. Engineering Analysis EA18-004 is closed based upon JLR?s recall actions. For more information about the recall defect conditions and related field data, see the attached report.
Additional source detail variants (4)
Latches/locks/linkages:doors:latch
On May 24, 2019, Jaguar Land Rover North America, LLC (JLR) submitted two Part 573 letters to NHTSA describing door latch defects that could result in doors opening while driving in certain model year (MY) 2013-2016 Range Rover and Range Rover Sport vehicles equipped with JLR?s Unilatch Keyless Vehicle (KV) entry system.Recall 19V-392 (JLR Recall N335) describes a KV lever binding defect in approximately 65,385 MY 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport vehicles built between May 9, 2012 and March 5, 2015. Moisture intrusion may result in KV motor bearing corrosion, which may prevent the KV lever from returning to the home position and prevent the latch pawl from properly engaging the latch claw. Vehicles recalled under 19V-392 will be checked for a pre-existing error state and mechanically disabled if an error is detected. If no error is detected, the vehicles will receive a software update that will disable the KV entry function on the vehicle.Recall 19V-390 (JLR Recall N336) describes a defect in the KV latching system of left-side doors in approximately 28,671 MY 2016 Range Rover and Range Rover Sport vehicles built between October 1, 2015 and May 27, 2016. A spring in the KV latching system may jam between the outside transmission lever and chamfer bush, preventing the latch assembly from returning to its correct position and fully latching the door. Vehicles recalled under 19V-390 will have the left-side latch assemblies replaced with assemblies that meet the engineering specification.ODI?s analysis of consumer complaints and field reports identified a total of 161 latch failures in the subject vehicles, including 57 involving doors opening with the vehicle in motion. The analysis found that 157 of the latch complaints and 56 of the door opening in motion incidents involve vehicles and latch assemblies covered under Recalls 19V-390 and 19V-392. Engineering Analysis EA18-004 is closed based upon JLR?s recall actions. For more information about the recall defect conditions and related field data, see the attached report.
Latches/locks/linkages:doors:latch
On May 24, 2019, Jaguar Land Rover North America, LLC (JLR) submitted two Part 573 letters to NHTSA describing door latch defects that could result in doors opening while driving in certain model year (MY) 2013-2016 Range Rover and Range Rover Sport vehicles equipped with JLR?s Unilatch Keyless Vehicle (KV) entry system.Recall 19V-392 (JLR Recall N335) describes a KV lever binding defect in approximately 65,385 MY 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport vehicles built between May 9, 2012 and March 5, 2015. Moisture intrusion may result in KV motor bearing corrosion, which may prevent the KV lever from returning to the home position and prevent the latch pawl from properly engaging the latch claw. Vehicles recalled under 19V-392 will be checked for a pre-existing error state and mechanically disabled if an error is detected. If no error is detected, the vehicles will receive a software update that will disable the KV entry function on the vehicle.Recall 19V-390 (JLR Recall N336) describes a defect in the KV latching system of left-side doors in approximately 28,671 MY 2016 Range Rover and Range Rover Sport vehicles built between October 1, 2015 and May 27, 2016. A spring in the KV latching system may jam between the outside transmission lever and chamfer bush, preventing the latch assembly from returning to its correct position and fully latching the door. Vehicles recalled under 19V-390 will have the left-side latch assemblies replaced with assemblies that meet the engineering specification.ODI?s analysis of consumer complaints and field reports identified a total of 161 latch failures in the subject vehicles, including 57 involving doors opening with the vehicle in motion. The analysis found that 157 of the latch complaints and 56 of the door opening in motion incidents involve vehicles and latch assemblies covered under Recalls 19V-390 and 19V-392. Engineering Analysis EA18-004 is closed based upon JLR?s recall actions. For more information about the recall defect conditions and related field data, see the attached report.
Latches/locks/linkages
On May 24, 2019, Jaguar Land Rover North America, LLC (JLR) submitted two Part 573 letters to NHTSA describing door latch defects that could result in doors opening while driving in certain model year (MY) 2013-2016 Range Rover and Range Rover Sport vehicles equipped with JLR?s Unilatch Keyless Vehicle (KV) entry system.Recall 19V-392 (JLR Recall N335) describes a KV lever binding defect in approximately 65,385 MY 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport vehicles built between May 9, 2012 and March 5, 2015. Moisture intrusion may result in KV motor bearing corrosion, which may prevent the KV lever from returning to the home position and prevent the latch pawl from properly engaging the latch claw. Vehicles recalled under 19V-392 will be checked for a pre-existing error state and mechanically disabled if an error is detected. If no error is detected, the vehicles will receive a software update that will disable the KV entry function on the vehicle.Recall 19V-390 (JLR Recall N336) describes a defect in the KV latching system of left-side doors in approximately 28,671 MY 2016 Range Rover and Range Rover Sport vehicles built between October 1, 2015 and May 27, 2016. A spring in the KV latching system may jam between the outside transmission lever and chamfer bush, preventing the latch assembly from returning to its correct position and fully latching the door. Vehicles recalled under 19V-390 will have the left-side latch assemblies replaced with assemblies that meet the engineering specification.ODI?s analysis of consumer complaints and field reports identified a total of 161 latch failures in the subject vehicles, including 57 involving doors opening with the vehicle in motion. The analysis found that 157 of the latch complaints and 56 of the door opening in motion incidents involve vehicles and latch assemblies covered under Recalls 19V-390 and 19V-392. Engineering Analysis EA18-004 is closed based upon JLR?s recall actions. For more information about the recall defect conditions and related field data, see the attached report.
Latches/locks/linkages
On May 24, 2019, Jaguar Land Rover North America, LLC (JLR) submitted two Part 573 letters to NHTSA describing door latch defects that could result in doors opening while driving in certain model year (MY) 2013-2016 Range Rover and Range Rover Sport vehicles equipped with JLR?s Unilatch Keyless Vehicle (KV) entry system.Recall 19V-392 (JLR Recall N335) describes a KV lever binding defect in approximately 65,385 MY 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport vehicles built between May 9, 2012 and March 5, 2015. Moisture intrusion may result in KV motor bearing corrosion, which may prevent the KV lever from returning to the home position and prevent the latch pawl from properly engaging the latch claw. Vehicles recalled under 19V-392 will be checked for a pre-existing error state and mechanically disabled if an error is detected. If no error is detected, the vehicles will receive a software update that will disable the KV entry function on the vehicle.Recall 19V-390 (JLR Recall N336) describes a defect in the KV latching system of left-side doors in approximately 28,671 MY 2016 Range Rover and Range Rover Sport vehicles built between October 1, 2015 and May 27, 2016. A spring in the KV latching system may jam between the outside transmission lever and chamfer bush, preventing the latch assembly from returning to its correct position and fully latching the door. Vehicles recalled under 19V-390 will have the left-side latch assemblies replaced with assemblies that meet the engineering specification.ODI?s analysis of consumer complaints and field reports identified a total of 161 latch failures in the subject vehicles, including 57 involving doors opening with the vehicle in motion. The analysis found that 157 of the latch complaints and 56 of the door opening in motion incidents involve vehicles and latch assemblies covered under Recalls 19V-390 and 19V-392. Engineering Analysis EA18-004 is closed based upon JLR?s recall actions. For more information about the recall defect conditions and related field data, see the attached report.
RQ17005 · Door Latch Open While Driving
Opened Aug 4, 2017 · Closed Jul 3, 2018
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:doors:latch
On June 11, 2015, Jaguar-Land Rover (JLR) submitted a Defect Information Report (DIR) to NHTSA describing a defect condition in the electronically controlled door latch systems of approximately 65,372 model year (MY) 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport that may result in incidents of door opening while driving (NHTSA Recall No. 15V-385, JLR Recall P068).On August 4, 2017, the Office of Defects Investigation (ODI) opened Recall Query RQ17-005 to investigate claims of doors failing to latch and/or inadvertently opening while driving (latch malfunctions) on MY 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport vehicles that had received the remedy for 15V-385 or were built after the recall remedy had been implemented in production (the subject vehicles). ODI has received 5 unique reports (VOQs) related to the alleged defect in the subject vehicles. All five VOQs allege experiencing at least one incident of a door opening inadvertently while the vehicle was in motion and were repaired by replacing the malfunctioning latch assembly. One minor injury was reported where the consumer did not seek medical care.ODI's analysis of information provided by JLR in response to the Information Request (IR) letter for RQ17-005 identified 43 additional complaints and field reports related to door latch malfunctions in the subject vehicles, including 14 additional allegations that a door opened while the vehicle was in motion. In addition, ODI's analysis of JLR warranty claim data provided in the IR response identified an additional 564 vehicles that received latch replacements to address customer concerns with latch malfunctions, including 72 additional incidents of doors opening while in motion based on ODI's analysis of customer concern narratives.ODI has upgraded this investigation to an Engineering Analysis (EA18-004) to further assess the recall remedy, scope, and frequency. See attached pages for additional information.
Additional source detail variants (2)
Latches/locks/linkages:doors:latch
On June 11, 2015, Jaguar-Land Rover (JLR) submitted a Defect Information Report (DIR) to NHTSA describing a defect condition in the electronically controlled door latch systems of approximately 65,372 model year (MY) 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport that may result in incidents of door opening while driving (NHTSA Recall No. 15V-385, JLR Recall P068).On August 4, 2017, the Office of Defects Investigation (ODI) opened Recall Query RQ17-005 to investigate claims of doors failing to latch and/or inadvertently opening while driving (latch malfunctions) on MY 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport vehicles that had received the remedy for 15V-385 or were built after the recall remedy had been implemented in production (the subject vehicles). ODI has received 5 unique reports (VOQs) related to the alleged defect in the subject vehicles. All five VOQs allege experiencing at least one incident of a door opening inadvertently while the vehicle was in motion and were repaired by replacing the malfunctioning latch assembly. One minor injury was reported where the consumer did not seek medical care.ODI's analysis of information provided by JLR in response to the Information Request (IR) letter for RQ17-005 identified 43 additional complaints and field reports related to door latch malfunctions in the subject vehicles, including 14 additional allegations that a door opened while the vehicle was in motion. In addition, ODI's analysis of JLR warranty claim data provided in the IR response identified an additional 564 vehicles that received latch replacements to address customer concerns with latch malfunctions, including 72 additional incidents of doors opening while in motion based on ODI's analysis of customer concern narratives.ODI has upgraded this investigation to an Engineering Analysis (EA18-004) to further assess the recall remedy, scope, and frequency. See attached pages for additional information.
Latches/locks/linkages
On June 11, 2015, Jaguar-Land Rover (JLR) submitted a Defect Information Report (DIR) to NHTSA describing a defect condition in the electronically controlled door latch systems of approximately 65,372 model year (MY) 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport that may result in incidents of door opening while driving (NHTSA Recall No. 15V-385, JLR Recall P068).On August 4, 2017, the Office of Defects Investigation (ODI) opened Recall Query RQ17-005 to investigate claims of doors failing to latch and/or inadvertently opening while driving (latch malfunctions) on MY 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport vehicles that had received the remedy for 15V-385 or were built after the recall remedy had been implemented in production (the subject vehicles). ODI has received 5 unique reports (VOQs) related to the alleged defect in the subject vehicles. All five VOQs allege experiencing at least one incident of a door opening inadvertently while the vehicle was in motion and were repaired by replacing the malfunctioning latch assembly. One minor injury was reported where the consumer did not seek medical care.ODI's analysis of information provided by JLR in response to the Information Request (IR) letter for RQ17-005 identified 43 additional complaints and field reports related to door latch malfunctions in the subject vehicles, including 14 additional allegations that a door opened while the vehicle was in motion. In addition, ODI's analysis of JLR warranty claim data provided in the IR response identified an additional 564 vehicles that received latch replacements to address customer concerns with latch malfunctions, including 72 additional incidents of doors opening while in motion based on ODI's analysis of customer concern narratives.ODI has upgraded this investigation to an Engineering Analysis (EA18-004) to further assess the recall remedy, scope, and frequency. See attached pages for additional information.