NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
5 reportsClear category filter70,000 miles · Aug 6, 2026
Suspension
The contact owns a 2014 Land Rover Range Rover Sport. The contact stated that while driving at an undisclosed speed, the message "Suspension Fault" was displayed. The vehicle started swaying, and hydraulic fluid was leaking onto the ground. The vehicle was towed to the dealer, and it was determined that the hydraulic system had …
Read full complaint
The contact owns a 2014 Land Rover Range Rover Sport. The contact stated that while driving at an undisclosed speed, the message "Suspension Fault" was displayed. The vehicle started swaying, and hydraulic fluid was leaking onto the ground. The vehicle was towed to the dealer, and it was determined that the hydraulic system had failed due to corroded hydraulic lines caused by the colder climates. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.
NHTSA ODI #11755318
Mileage unknown · Jan 23, 2025
SteeringSuspension
I was having suspension problems when I purchased the vehicle. Took into land Rover proformed a suspension evaluation they made recommendations on what should be fixed I proformed the repairs but when I accelerated a hard knocking on the left side of the vehicle still happened I found a video on YouTube about the staring knuckl…
Read full complaint
I was having suspension problems when I purchased the vehicle. Took into land Rover proformed a suspension evaluation they made recommendations on what should be fixed I proformed the repairs but when I accelerated a hard knocking on the left side of the vehicle still happened I found a video on YouTube about the staring knuckles failing on my 2014 and decided to check to see if mine had the problem I cleaned both staring knuckles and found the beginning of fracture cracks on both. I called land Rover they said there were no recalls for my vehicle and I called corporate they said I need to bring it in for an inspection and there were no recalls for my vehicle. I will bring it in for inspection. But wanted to make NHTsa aware it's happening to my vehicle as well.
NHTSA ODI #11638143
Mileage unknown · May 30, 2024
EngineSuspension
Component/System Failure: The issue pertains to a timing chain failure malfunction, which has led to the disablement of the vehicle while driving. Yes, the affected component is available for inspection upon request. Based on additional information received this timing chain failure issue was raised and settled in a Class actio…
Read full complaint
Component/System Failure: The issue pertains to a timing chain failure malfunction, which has led to the disablement of the vehicle while driving. Yes, the affected component is available for inspection upon request. Based on additional information received this timing chain failure issue was raised and settled in a Class action lawsuit that Jaguar agreed to pay for Lessees of these models that all had a timing chain failure issue but the issues were not resolved with this vehicle. Safety Concerns: The failure occurred while driving on Highway [XXX], and the potential consequences could have been catastrophic. The vehicle's abrupt disablement in the middle of rush hour traffic in Washington D.C. posed an imminent risk of a near-fatal accident. A highway patrol officer had to intervene to redirect traffic and prevent other vehicles from crashing into the lane. This incident not only endangered the driver but also jeopardized the safety of countless other drivers on the road. It's crucial to highlight that such a failure could have been avoided with proper maintenance and early detection of the timing chain issue. The malfunction of the timing chain indeed poses risks, not only to your safety but potentially to others on the road as well. When crucial components fail unexpectedly, it can lead to hazardous situations such as sudden loss of power or control, increasing the likelihood of accidents. Confirmation by Service Centers: The problem has been diagnosed and confirmed by either a dealer or an independent service center. They have likely conducted thorough inspections to identify the root cause of the issue. Inspections: The vehicle or the faulty component was inspected at Autotech DC by various parties. These inspections are crucial for gathering information and documenting the extent of the problem. It has now been towed to Land Rover Bethesda for review and inspection and diagnosis of the issue. Additionally, this vehicle has a suspension fault INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO
NHTSA ODI #11591620
Mileage unknown · Feb 5, 2020
EngineService BrakesSuspension
THIS VEHICLE WAS SOLD TO ME WITH KNOWN DEFECTS BY THE DEALER AND THE MANUFACTURER. THE VEHICLE HAS KNOWN REPEATED DEFECTS WITH THE COOLANT SYSTEM, LOW COOLANT WARNING LIGHT REPEATEDLY COMING ON, RADIATOR, REPEATED WATER PUMP FAILURE, CROSSOVER PIPE SEEPING, GEAR BOX/ GEAR SHIFT FAILURE, FRONT SUSPENSION BOTTOMING, UNUSUAL WEARI…
Read full complaint
THIS VEHICLE WAS SOLD TO ME WITH KNOWN DEFECTS BY THE DEALER AND THE MANUFACTURER. THE VEHICLE HAS KNOWN REPEATED DEFECTS WITH THE COOLANT SYSTEM, LOW COOLANT WARNING LIGHT REPEATEDLY COMING ON, RADIATOR, REPEATED WATER PUMP FAILURE, CROSSOVER PIPE SEEPING, GEAR BOX/ GEAR SHIFT FAILURE, FRONT SUSPENSION BOTTOMING, UNUSUAL WEARING OF BRAKES, ECO START/STOP FAILURE, REPEATED O2 OXYGEN SENSOR FAILURE TRIGGERING CHECK ENGINE LIGHT WARNINGS, WINDSHIELD WASHER FLUID LEAK BEHIND FRONT BUMPER. MANUFACTURER AND DEALERSHIP ARE AWARE OF DEFECTS AND PERFORM DECEPTIVE, MINIMAL REPAIRS UNDER WARRANTY WITH THE EXPECTATION THAT THESE DEFECTS WILL PRESENT BIGGER PROBLEMS DOWN THE ROAD AFTER THE WARRANTY HAS EXPIRED AND WILL INCUR COST AT CONSUMER EXPENSE AND DEALERSHIP/MANUFACTURER PROFIT. FAILURE OF THE DEALERSHIP/MANUFACTURER TO REPAIR THESE DEFECTS HAS CAUSED ENGINE FAILURE IN MY VEHICLE THAT I HAVE OWNED FOR 3 YEARS. I HAVE BEEN IN CONTACT WITH MANUFACTURER AND THEY ARE STALLING AND DELAYING IN PROVIDING ANY REMEDY FOR THIS MATTER. I HAVE FULL DOCUMENTATION AND SERVICE RECORDS SINCE OWNERSHIP OF THE CAR. CAR WAS SERVICED AT LAND ROVER DEALERSHIPS. IN ADDITION, VEHICLE HAS HAD VARIOUS RECALLS KNOWN TO NHTSA.
NHTSA ODI #11307282
11,000 miles · Nov 18, 2014
Suspension
THUMPING NOISE AND EXTREMELY ROUGH RIDE DETERMINED TO BE AIR COILS OF SUSPENSION SYSTEM. RIDE IS AS IF THERE WAS NO SUSPENSION AT ALL. FRONT BUSHINGS HAVE FAILED DO TO THIS CONDITION AND STRESS ON ALL OTHER SUSPENSION/AXLE PARTS. SO FAR LAND ROVER HAS NOT BEEN ABLE TO GET REPLACEMENT PARTS AND I AM NO LONGER BEING CONTACTED BY L…
Read full complaint
THUMPING NOISE AND EXTREMELY ROUGH RIDE DETERMINED TO BE AIR COILS OF SUSPENSION SYSTEM. RIDE IS AS IF THERE WAS NO SUSPENSION AT ALL. FRONT BUSHINGS HAVE FAILED DO TO THIS CONDITION AND STRESS ON ALL OTHER SUSPENSION/AXLE PARTS. SO FAR LAND ROVER HAS NOT BEEN ABLE TO GET REPLACEMENT PARTS AND I AM NO LONGER BEING CONTACTED BY LAND ROVER NA. *TR
NHTSA ODI #10658781
Official recalls
8Aug 8, 2025
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2014-2017 Range Rover and Range Rover Sport vehicles. The front suspension upper knuckle joint may crack, which can result in suspension arm detachment.
Consequence & remedy
Consequence: Suspension arm detachment can cause a loss of vehicle handling and control, increasing the risk of a crash.
Remedy: Dealers will inspect the front suspension knuckles and install a retaining bracket or replace the knuckle, as necessary, free of charge. Owner notification letters were mailed May 11, 2026. Owners may contact Land Rover's customer service at 1-800-637-6837. Land Rover's numbers for this recall are D019, N759, D041, and D027. This recall expands and replaces previous NHTSA recall number 24V840.
Jul 2, 2020
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2013-2016 Range Rover and 2014-2016 Range Rover Sport vehicles. These vehicles were previously recalled and repaired under Recall 19V-392, however the repair may not have been completed properly. Due to a problem with the Keyless Vehicle Latching System (KV Latch), the doors may appear to be closed but may be unlatched.
Consequence & remedy
Consequence: Unlatched doors may open while the vehicle is in motion, increasing the risk of a crash.
Remedy: Land Rover will notify owners, and dealers will inspect for any issues with the KV system, disabling the KV mechanisms if necessary, and update the KV Latch software, free of charge. The recall began November 30, 2020. Owners may contact Land Rover customer service at 1-800-452-4827. Land Rover's number for this recall is N476.
May 24, 2019
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2013-2016 Ranger Rover and 2014-2016 Range Rover Sport vehicles. Due to a problem with the Keyless Vehicle Latching System (KV Latch), the doors may appear to be closed but may be unlatched.
Consequence & remedy
Consequence: The unlatched door may open while the vehicle is in motion, increasing the risk of a crash.
Remedy: Land Rover will notify owners, and dealers will inspect for any issues with the KV system, disabling the KV mechanisms if necessary, and update the KV Latch software, free of charge. The recall began July 18, 2019. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N335. Note: Vehicles in this recall were previously recalled under recall number 15V-385 and need to be remedied again.
Sep 11, 2015
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2014 Land Rover Range Rover Sport vehicles manufactured December 16, 2013, to April 15, 2014. In the affected vehicles, the owner's handbook information may incorrectly describe the functionality of the Air Bag Status Indicator Lamp. As such, these vehicles fail to comply with requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: An occupant that does not correctly understand the air bag functionality, may be at an increased risk of injury in a crash.
Remedy: Land Rover will notify owners and will send out an owner's handbook supplement to all affected owners, free of charge. The recall began on October 8, 2015. Owners may call Land Rover customer service at 1-800-637-6837. Land Rover's recall number is P071.
Jun 17, 2015
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2013-2016 Range Rover vehicles manufactured July 26, 2012, to March 9, 2015, and 2014-2016 Range Rover Sport vehicles manufactured February 18, 2013, to March 5, 2015. In the affected vehicles, the doors may unlatch unexpectedly when closed.
Consequence & remedy
Consequence: If a vehicle door unlatches, the distraction may increase the risk of a crash and/or a vehicle occupant may fall out of the vehicle if they are not wearing a seatbelt, increasing their risk of injury.
Remedy: Land Rover will notify owners, and dealers will update the keyless entry software, free of charge. The recall began August 6, 2015. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P068.
Feb 18, 2015
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2013-2015 Land Rover Range Rover vehicles manufactured August 23, 2012, to February 5, 2015, and 2014-2015 Range Rover Sport vehicles manufactured June 16, 2013, to February 5, 2015. In the affected vehicles, a light weight adult front seat passenger may be improperly classified by the occupant classification system (OCS) and, as a result, the front seat passenger air bag may be disabled.
Consequence & remedy
Consequence: If the front passenger air bag is disabled during a vehicle crash, there is an increased risk of injury.
Remedy: Land Rover will notify owners, and dealers will update the OCS software, free of charge. The recall began April 9, 2015. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P059.
Jan 28, 2015
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2013-2014 Land Rover Range Rover vehicles manufactured August 16, 2012, to January 8, 2014, and 2014-2015 Land Rover Range Rover Sport vehicles manufactured May 7, 2013, to February 12, 2015. In the affected vehicles, the brake vacuum hose may have been incorrectly routed allowing a hole to be worn ito it.
Consequence & remedy
Consequence: If a hole is worn into the brake vacuum hose, a complete loss of braking assistance could occur, lengthening the distance required to stop the vehicle and increasing the risk of a crash.
Remedy: Land Rover will notify owners, and dealers will inspect the brake vacuum hose and correctly route it, as necessary, free of charge. Any brake vacuum hose that is damaged will be replaced, free of charge. The recall began March 2, 2015. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P052.
Oct 3, 2014
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2014 Range Rover and Range Rover Sport and 2013-2014 LR4 vehicles manufactured September 16, 2013, to June 30, 2014. In the affected vehicles, the Tire Pressure Monitoring System (TPMS) may fail to learn the locations of the individual sensors while the vehicle is being driven. As a result, the low tire pressure warning light will illuminate, despite the the tire pressures being within specification. Should one of the tires subsequently lose air pressure, the driver would not be notified of the change in air pressure.
Consequence & remedy
Consequence: If the TPMS light illuminates because the sensors cannot be located, it could mask an actual low tire pressure condition, possibly resulting in tire failure, increasing the risk of a crash.
Remedy: Land Rover will notify owners, and dealers will update the Body Control Module (BCM) software, free of charge. The recall began on November 6, 2014. Owners may contact Land Rover customer service at 1-800-637-6837, Option 9. Land Rover's number for this recall is P050.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5EA26003 · Front Steering Knuckle Fractures
Opened Apr 24, 2026 · No close date supplied
Status: open (inferred from source dates) · Steering:linkages:knuckle:spindle:arm
The Office of Defects Investigation (ODI) is upgrading its Preliminary Evaluation (PE25006) of front steering knuckle fractures on model year (MY) 2014 through 2017 Range Rover Sport vehicles to an Engineering Analysis. ODI opened PE25006 on June 27, 2025, after receiving 12 Vehicle Owner's Questionnaire (VOQ) reports of the front aluminum steering knuckles fracturing in these vehicles. The reports describe the fractures occurring at the joint where the steering knuckle attaches to the upper control arm ball joint in one or both steering knuckles. Fracture of the front suspension knuckle can lead to detachment of the upper suspension arm. Detachment of the upper suspension arm results in the driver’s inability to control the vehicle, increasing the risk of a crash. ODI reviewed information supplied by Jaguar Land Rover (JLR) in response to Information Request letters as well as reviewed the data with JLR on numerous occasions. ODI further reviewed relevant data on a peer vehicle with a significantly similar steering knuckle design, the MY 2014 through 2017 Range Rover. Much of the information is contradictory and requires a deeper analysis that is available in an Engineering Analysis. On August 5, 2025, Jaguar Land Rover (JLR) filed safety recall 25V514. This recall covers certain MY 2014 and all MY 2015-2017 Range Rover and Range Rover Sport vehicles. The remedy for recall 25V514 addresses knuckles with and without a visible fracture. Knuckles that have developed a visible fracture will be replaced with a new knuckle of a substantially similar design. Knuckles with no fracture visibly present will have a brace attached to the upper portion of the front steering knuckle. JLR states that the purpose of the brace is to prevent the component from completely separating should a fracture develop. NHTSA continues to receive allegations of fractures occurring in the front steering knuckles of Range Rover and Range Rover Sport vehicles. Two of the most recent VOQs received by ODI involve front steering knuckle fractures occurring on MY 2020 and MY 2021 Range Rover L405 vehicles. ODI will continue to investigate the component design and assess the potential safety risk as part of this Engineering Analysis and evaluate the recall remedies for Recall 25V514. Further, the scope of this Engineering Analysis will be expanded to include MY 2018-2022 Range Rover and Range Rover Sport vehicles as they have a substantially similar component design. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
PE25006 · Front Steering Knuckle Fractures
Opened Jun 27, 2025 · Closed Apr 24, 2026
Status: closed (inferred from source dates) · Steering:linkages:knuckle:spindle:arm
The Office of Defects Investigation (ODI) is upgrading its Preliminary Evaluation (PE25006) of front steering knuckle fractures on model year (MY) 2014 through 2017 Range Rover Sport vehicles to an Engineering Analysis. ODI opened PE25006 on June 27, 2025, after receiving 12 Vehicle Owner's Questionnaire (VOQ) reports of the front aluminum steering knuckles fracturing in these vehicles. The reports describe the fractures occurring at the joint where the steering knuckle attaches to the upper control arm ball joint in one or both steering knuckles. Fracture of the front suspension knuckle can lead to detachment of the upper suspension arm. Detachment of the upper suspension arm results in the driver’s inability to control the vehicle, increasing the risk of a crash. ODI reviewed information supplied by Jaguar Land Rover (JLR) in response to Information Request letters as well as reviewed the data with JLR on numerous occasions. ODI further reviewed relevant data on a peer vehicle with a significantly similar steering knuckle design, the MY 2014 through 2017 Range Rover. Much of the information is contradictory and requires a deeper analysis that is available in an Engineering Analysis. On August 5, 2025, Jaguar Land Rover (JLR) filed safety recall 25V514. This recall covers certain MY 2014 and all MY 2015-2017 Range Rover and Range Rover Sport vehicles. The remedy for recall 25V514 addresses knuckles with and without a visible fracture. Knuckles that have developed a visible fracture will be replaced with a new knuckle of a substantially similar design. Knuckles with no fracture visibly present will have a brace fitted to the upper portion of the front steering knuckle. JLR states that the purpose of the brace is to prevent the component from completely separating should a fracture develop. NHTSA continues to receive allegations of fractures occurring in the front steering knuckles of Range Rover and Range Rover Sport vehicles. ODI will close PE25006 and continue to investigate the component design and assess the potential safety risk as part of an Engineering Analysis (EA26003) and evaluate the recall remedies for Recall 25V514. Further, the scope of this Engineering Analysis will be expanded to include MY 2018-2022 Range Rover and Range Rover Sport vehicles as they have a substantially similar component design. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
EA18004 · Door Latch Failure
Opened Jul 2, 2018 · Closed Oct 17, 2019
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:doors:latch
On May 24, 2019, Jaguar Land Rover North America, LLC (JLR) submitted two Part 573 letters to NHTSA describing door latch defects that could result in doors opening while driving in certain model year (MY) 2013-2016 Range Rover and Range Rover Sport vehicles equipped with JLR?s Unilatch Keyless Vehicle (KV) entry system.Recall 19V-392 (JLR Recall N335) describes a KV lever binding defect in approximately 65,385 MY 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport vehicles built between May 9, 2012 and March 5, 2015. Moisture intrusion may result in KV motor bearing corrosion, which may prevent the KV lever from returning to the home position and prevent the latch pawl from properly engaging the latch claw. Vehicles recalled under 19V-392 will be checked for a pre-existing error state and mechanically disabled if an error is detected. If no error is detected, the vehicles will receive a software update that will disable the KV entry function on the vehicle.Recall 19V-390 (JLR Recall N336) describes a defect in the KV latching system of left-side doors in approximately 28,671 MY 2016 Range Rover and Range Rover Sport vehicles built between October 1, 2015 and May 27, 2016. A spring in the KV latching system may jam between the outside transmission lever and chamfer bush, preventing the latch assembly from returning to its correct position and fully latching the door. Vehicles recalled under 19V-390 will have the left-side latch assemblies replaced with assemblies that meet the engineering specification.ODI?s analysis of consumer complaints and field reports identified a total of 161 latch failures in the subject vehicles, including 57 involving doors opening with the vehicle in motion. The analysis found that 157 of the latch complaints and 56 of the door opening in motion incidents involve vehicles and latch assemblies covered under Recalls 19V-390 and 19V-392. Engineering Analysis EA18-004 is closed based upon JLR?s recall actions. For more information about the recall defect conditions and related field data, see the attached report.
Additional source detail variants (4)
Latches/locks/linkages:doors:latch
On May 24, 2019, Jaguar Land Rover North America, LLC (JLR) submitted two Part 573 letters to NHTSA describing door latch defects that could result in doors opening while driving in certain model year (MY) 2013-2016 Range Rover and Range Rover Sport vehicles equipped with JLR?s Unilatch Keyless Vehicle (KV) entry system.Recall 19V-392 (JLR Recall N335) describes a KV lever binding defect in approximately 65,385 MY 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport vehicles built between May 9, 2012 and March 5, 2015. Moisture intrusion may result in KV motor bearing corrosion, which may prevent the KV lever from returning to the home position and prevent the latch pawl from properly engaging the latch claw. Vehicles recalled under 19V-392 will be checked for a pre-existing error state and mechanically disabled if an error is detected. If no error is detected, the vehicles will receive a software update that will disable the KV entry function on the vehicle.Recall 19V-390 (JLR Recall N336) describes a defect in the KV latching system of left-side doors in approximately 28,671 MY 2016 Range Rover and Range Rover Sport vehicles built between October 1, 2015 and May 27, 2016. A spring in the KV latching system may jam between the outside transmission lever and chamfer bush, preventing the latch assembly from returning to its correct position and fully latching the door. Vehicles recalled under 19V-390 will have the left-side latch assemblies replaced with assemblies that meet the engineering specification.ODI?s analysis of consumer complaints and field reports identified a total of 161 latch failures in the subject vehicles, including 57 involving doors opening with the vehicle in motion. The analysis found that 157 of the latch complaints and 56 of the door opening in motion incidents involve vehicles and latch assemblies covered under Recalls 19V-390 and 19V-392. Engineering Analysis EA18-004 is closed based upon JLR?s recall actions. For more information about the recall defect conditions and related field data, see the attached report.
Latches/locks/linkages:doors:latch
On May 24, 2019, Jaguar Land Rover North America, LLC (JLR) submitted two Part 573 letters to NHTSA describing door latch defects that could result in doors opening while driving in certain model year (MY) 2013-2016 Range Rover and Range Rover Sport vehicles equipped with JLR?s Unilatch Keyless Vehicle (KV) entry system.Recall 19V-392 (JLR Recall N335) describes a KV lever binding defect in approximately 65,385 MY 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport vehicles built between May 9, 2012 and March 5, 2015. Moisture intrusion may result in KV motor bearing corrosion, which may prevent the KV lever from returning to the home position and prevent the latch pawl from properly engaging the latch claw. Vehicles recalled under 19V-392 will be checked for a pre-existing error state and mechanically disabled if an error is detected. If no error is detected, the vehicles will receive a software update that will disable the KV entry function on the vehicle.Recall 19V-390 (JLR Recall N336) describes a defect in the KV latching system of left-side doors in approximately 28,671 MY 2016 Range Rover and Range Rover Sport vehicles built between October 1, 2015 and May 27, 2016. A spring in the KV latching system may jam between the outside transmission lever and chamfer bush, preventing the latch assembly from returning to its correct position and fully latching the door. Vehicles recalled under 19V-390 will have the left-side latch assemblies replaced with assemblies that meet the engineering specification.ODI?s analysis of consumer complaints and field reports identified a total of 161 latch failures in the subject vehicles, including 57 involving doors opening with the vehicle in motion. The analysis found that 157 of the latch complaints and 56 of the door opening in motion incidents involve vehicles and latch assemblies covered under Recalls 19V-390 and 19V-392. Engineering Analysis EA18-004 is closed based upon JLR?s recall actions. For more information about the recall defect conditions and related field data, see the attached report.
Latches/locks/linkages
On May 24, 2019, Jaguar Land Rover North America, LLC (JLR) submitted two Part 573 letters to NHTSA describing door latch defects that could result in doors opening while driving in certain model year (MY) 2013-2016 Range Rover and Range Rover Sport vehicles equipped with JLR?s Unilatch Keyless Vehicle (KV) entry system.Recall 19V-392 (JLR Recall N335) describes a KV lever binding defect in approximately 65,385 MY 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport vehicles built between May 9, 2012 and March 5, 2015. Moisture intrusion may result in KV motor bearing corrosion, which may prevent the KV lever from returning to the home position and prevent the latch pawl from properly engaging the latch claw. Vehicles recalled under 19V-392 will be checked for a pre-existing error state and mechanically disabled if an error is detected. If no error is detected, the vehicles will receive a software update that will disable the KV entry function on the vehicle.Recall 19V-390 (JLR Recall N336) describes a defect in the KV latching system of left-side doors in approximately 28,671 MY 2016 Range Rover and Range Rover Sport vehicles built between October 1, 2015 and May 27, 2016. A spring in the KV latching system may jam between the outside transmission lever and chamfer bush, preventing the latch assembly from returning to its correct position and fully latching the door. Vehicles recalled under 19V-390 will have the left-side latch assemblies replaced with assemblies that meet the engineering specification.ODI?s analysis of consumer complaints and field reports identified a total of 161 latch failures in the subject vehicles, including 57 involving doors opening with the vehicle in motion. The analysis found that 157 of the latch complaints and 56 of the door opening in motion incidents involve vehicles and latch assemblies covered under Recalls 19V-390 and 19V-392. Engineering Analysis EA18-004 is closed based upon JLR?s recall actions. For more information about the recall defect conditions and related field data, see the attached report.
Latches/locks/linkages
On May 24, 2019, Jaguar Land Rover North America, LLC (JLR) submitted two Part 573 letters to NHTSA describing door latch defects that could result in doors opening while driving in certain model year (MY) 2013-2016 Range Rover and Range Rover Sport vehicles equipped with JLR?s Unilatch Keyless Vehicle (KV) entry system.Recall 19V-392 (JLR Recall N335) describes a KV lever binding defect in approximately 65,385 MY 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport vehicles built between May 9, 2012 and March 5, 2015. Moisture intrusion may result in KV motor bearing corrosion, which may prevent the KV lever from returning to the home position and prevent the latch pawl from properly engaging the latch claw. Vehicles recalled under 19V-392 will be checked for a pre-existing error state and mechanically disabled if an error is detected. If no error is detected, the vehicles will receive a software update that will disable the KV entry function on the vehicle.Recall 19V-390 (JLR Recall N336) describes a defect in the KV latching system of left-side doors in approximately 28,671 MY 2016 Range Rover and Range Rover Sport vehicles built between October 1, 2015 and May 27, 2016. A spring in the KV latching system may jam between the outside transmission lever and chamfer bush, preventing the latch assembly from returning to its correct position and fully latching the door. Vehicles recalled under 19V-390 will have the left-side latch assemblies replaced with assemblies that meet the engineering specification.ODI?s analysis of consumer complaints and field reports identified a total of 161 latch failures in the subject vehicles, including 57 involving doors opening with the vehicle in motion. The analysis found that 157 of the latch complaints and 56 of the door opening in motion incidents involve vehicles and latch assemblies covered under Recalls 19V-390 and 19V-392. Engineering Analysis EA18-004 is closed based upon JLR?s recall actions. For more information about the recall defect conditions and related field data, see the attached report.
RQ17005 · Door Latch Open While Driving
Opened Aug 4, 2017 · Closed Jul 3, 2018
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:doors:latch
On June 11, 2015, Jaguar-Land Rover (JLR) submitted a Defect Information Report (DIR) to NHTSA describing a defect condition in the electronically controlled door latch systems of approximately 65,372 model year (MY) 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport that may result in incidents of door opening while driving (NHTSA Recall No. 15V-385, JLR Recall P068).On August 4, 2017, the Office of Defects Investigation (ODI) opened Recall Query RQ17-005 to investigate claims of doors failing to latch and/or inadvertently opening while driving (latch malfunctions) on MY 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport vehicles that had received the remedy for 15V-385 or were built after the recall remedy had been implemented in production (the subject vehicles). ODI has received 5 unique reports (VOQs) related to the alleged defect in the subject vehicles. All five VOQs allege experiencing at least one incident of a door opening inadvertently while the vehicle was in motion and were repaired by replacing the malfunctioning latch assembly. One minor injury was reported where the consumer did not seek medical care.ODI's analysis of information provided by JLR in response to the Information Request (IR) letter for RQ17-005 identified 43 additional complaints and field reports related to door latch malfunctions in the subject vehicles, including 14 additional allegations that a door opened while the vehicle was in motion. In addition, ODI's analysis of JLR warranty claim data provided in the IR response identified an additional 564 vehicles that received latch replacements to address customer concerns with latch malfunctions, including 72 additional incidents of doors opening while in motion based on ODI's analysis of customer concern narratives.ODI has upgraded this investigation to an Engineering Analysis (EA18-004) to further assess the recall remedy, scope, and frequency. See attached pages for additional information.
Additional source detail variants (2)
Latches/locks/linkages:doors:latch
On June 11, 2015, Jaguar-Land Rover (JLR) submitted a Defect Information Report (DIR) to NHTSA describing a defect condition in the electronically controlled door latch systems of approximately 65,372 model year (MY) 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport that may result in incidents of door opening while driving (NHTSA Recall No. 15V-385, JLR Recall P068).On August 4, 2017, the Office of Defects Investigation (ODI) opened Recall Query RQ17-005 to investigate claims of doors failing to latch and/or inadvertently opening while driving (latch malfunctions) on MY 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport vehicles that had received the remedy for 15V-385 or were built after the recall remedy had been implemented in production (the subject vehicles). ODI has received 5 unique reports (VOQs) related to the alleged defect in the subject vehicles. All five VOQs allege experiencing at least one incident of a door opening inadvertently while the vehicle was in motion and were repaired by replacing the malfunctioning latch assembly. One minor injury was reported where the consumer did not seek medical care.ODI's analysis of information provided by JLR in response to the Information Request (IR) letter for RQ17-005 identified 43 additional complaints and field reports related to door latch malfunctions in the subject vehicles, including 14 additional allegations that a door opened while the vehicle was in motion. In addition, ODI's analysis of JLR warranty claim data provided in the IR response identified an additional 564 vehicles that received latch replacements to address customer concerns with latch malfunctions, including 72 additional incidents of doors opening while in motion based on ODI's analysis of customer concern narratives.ODI has upgraded this investigation to an Engineering Analysis (EA18-004) to further assess the recall remedy, scope, and frequency. See attached pages for additional information.
Latches/locks/linkages
On June 11, 2015, Jaguar-Land Rover (JLR) submitted a Defect Information Report (DIR) to NHTSA describing a defect condition in the electronically controlled door latch systems of approximately 65,372 model year (MY) 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport that may result in incidents of door opening while driving (NHTSA Recall No. 15V-385, JLR Recall P068).On August 4, 2017, the Office of Defects Investigation (ODI) opened Recall Query RQ17-005 to investigate claims of doors failing to latch and/or inadvertently opening while driving (latch malfunctions) on MY 2013-2016 Range Rover and MY 2014-2016 Range Rover Sport vehicles that had received the remedy for 15V-385 or were built after the recall remedy had been implemented in production (the subject vehicles). ODI has received 5 unique reports (VOQs) related to the alleged defect in the subject vehicles. All five VOQs allege experiencing at least one incident of a door opening inadvertently while the vehicle was in motion and were repaired by replacing the malfunctioning latch assembly. One minor injury was reported where the consumer did not seek medical care.ODI's analysis of information provided by JLR in response to the Information Request (IR) letter for RQ17-005 identified 43 additional complaints and field reports related to door latch malfunctions in the subject vehicles, including 14 additional allegations that a door opened while the vehicle was in motion. In addition, ODI's analysis of JLR warranty claim data provided in the IR response identified an additional 564 vehicles that received latch replacements to address customer concerns with latch malfunctions, including 72 additional incidents of doors opening while in motion based on ODI's analysis of customer concern narratives.ODI has upgraded this investigation to an Engineering Analysis (EA18-004) to further assess the recall remedy, scope, and frequency. See attached pages for additional information.