NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
27 reportsClear category filter85,000 miles · Sep 5, 2010
Exterior LightingPower TrainStructure
FLAPPING SOUND CONSTANTLY COMING FROM ENGINE THAT REQUIRES COMPLETE REPLACEMENT OF THE INTAKE MANIFOLD TO REPAIR. TRANSMISSION IS SLIPPING ,SHIFTING HARD AND VIBRATING HEAVILY UNDER ACCELERATION. TAIL LIGHT WENT OUT AND TURN SIGNAL SWITCH NEEDED TO BE REPLACED. WINDOW REGULATORS HAVE GONE OUT AND NEEDED TO BE REPLACED IN PASSENG…
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FLAPPING SOUND CONSTANTLY COMING FROM ENGINE THAT REQUIRES COMPLETE REPLACEMENT OF THE INTAKE MANIFOLD TO REPAIR. TRANSMISSION IS SLIPPING ,SHIFTING HARD AND VIBRATING HEAVILY UNDER ACCELERATION. TAIL LIGHT WENT OUT AND TURN SIGNAL SWITCH NEEDED TO BE REPLACED. WINDOW REGULATORS HAVE GONE OUT AND NEEDED TO BE REPLACED IN PASSENGER , BEHIND DRIVER'S DOOR AND REAR CARGO AREAS. *TR
NHTSA ODI #10353955
97,000 miles · Jun 10, 2010
Air BagsEngine And Engine CoolingPower Train
I AM HAVING PROBLEM WITH THE ENTIRE ENGINE SYSTEM. I SPENT $1000 REPAIRING THE TIMING BELT, YET THE TIMING BELT PERSIST WITH ENGINE FAILURE. MASS AIRFLOW METER KEEP BLOWING UP, I AM BOUGHT 3 AT $325 SO FAR. I HAVE SPENT ANOTHER $2000 TO GET THE ENGINE FIXED STILL NO SOLUTIONS. HIGHLIGHT KEEPS COMING ON EVERY TIME I PRESS THE BRA…
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I AM HAVING PROBLEM WITH THE ENTIRE ENGINE SYSTEM. I SPENT $1000 REPAIRING THE TIMING BELT, YET THE TIMING BELT PERSIST WITH ENGINE FAILURE. MASS AIRFLOW METER KEEP BLOWING UP, I AM BOUGHT 3 AT $325 SO FAR. I HAVE SPENT ANOTHER $2000 TO GET THE ENGINE FIXED STILL NO SOLUTIONS. HIGHLIGHT KEEPS COMING ON EVERY TIME I PRESS THE BRAKE LIGHT. THE CAR WON'T SPEED UP CHECK ENGINE LIGHTS COME ON, SRS LIGHT IS ON EVERYTHING IN THIS CAR IS BAD AS A RESULT MAKE IT REAL UNSAFE. PLEASE PEOPLE TRY TO DO SOMETHING FOR THE PEOPLE THAT DRIVE THIS AND HOPEFULLY GET IT OFF THE MARKET. *TR
NHTSA ODI #10335591
85,000 miles · Mar 9, 2010
Power Train
I HAVE A LANDROVER FREELANDER 2003 SE, THE TRANSMISSION ON THIS CAR IS VERY HARSH, SHIFTING FROM ONE SPEED TO ANOTHER MAKES VERY BIG NOISE ESPECIALLY WHEN IT HAS BEEN RUNNING FOR LONG TIME. TOOK IT TO A TRANSMISSION SHOP , THEY SAID NOTHING IS WRONG IN THE OUTSIDE AND ALL LOOK GOOD, BUT AFTER READING IN THE INTERNET I FOUND OUT …
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I HAVE A LANDROVER FREELANDER 2003 SE, THE TRANSMISSION ON THIS CAR IS VERY HARSH, SHIFTING FROM ONE SPEED TO ANOTHER MAKES VERY BIG NOISE ESPECIALLY WHEN IT HAS BEEN RUNNING FOR LONG TIME. TOOK IT TO A TRANSMISSION SHOP , THEY SAID NOTHING IS WRONG IN THE OUTSIDE AND ALL LOOK GOOD, BUT AFTER READING IN THE INTERNET I FOUND OUT THAT THIS TYPE OF CAR HAS AN ISSUE WITH THEIR TRANSMISSION. *TR
NHTSA ODI #10318163
40,000 miles · Feb 21, 2010
Engine And Engine CoolingPower Train
2003 FREELANDER LAND ROVER - TRANSMISSION DIED AT 40000 MILES AND COOLANT SYSTEM FAILED 2 WEEKS LATER. DEALER WILL NOT REPAIR, CAR IS INCREDIBLY UNRELIABLE AND HENCE UNSAFE. *TR
NHTSA ODI #10312582
54,000 miles · Feb 4, 2010
Power Train
I HAVE LAND ROVER FREELANDER 2003 TRAVELING SLIGHT DOWNHILL THE TRANSMISSION DISENGAGE. THE CAR HAVE 54,000ML ON CONSEQUENTLY HAVE HAD ROUGH RUN AND COMPLETE REAR GEAR LOSS. *TR
NHTSA ODI #10305886
98,000 miles · Oct 16, 2009
Power Train
I PURCHASED MY 2003 FREELANDER LANDROVER 11/05/08. I HAVE HAD ISSUES EVER SINCE BOTH PASSENGER SIDE WINDOWS DO NOT WORK TAILLIGHTS NO LONGER WORKING EVEN AFTER CHANGING BULBS, FUEL PUMP WENT LR DID REPLACE PER RECALL, TRANSMISSION HAS GONE, INSTRUMENTS LIGHTS WITH IN DASH HAVE GONE OUT , TIRES ARE BALDING QUICKLY AFTER REPLACEME…
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I PURCHASED MY 2003 FREELANDER LANDROVER 11/05/08. I HAVE HAD ISSUES EVER SINCE BOTH PASSENGER SIDE WINDOWS DO NOT WORK TAILLIGHTS NO LONGER WORKING EVEN AFTER CHANGING BULBS, FUEL PUMP WENT LR DID REPLACE PER RECALL, TRANSMISSION HAS GONE, INSTRUMENTS LIGHTS WITH IN DASH HAVE GONE OUT , TIRES ARE BALDING QUICKLY AFTER REPLACEMENT. *TR
NHTSA ODI #10288662
100,000 miles · Feb 27, 2009
Electrical SystemExterior LightingPower Train
PRIOR TO THIS MAJOR PROBLEM, THE CAR HAS HAD SEVERAL MINOR ELECTRICAL ISSUES: WINDOWS GETTING STUCK IN UP AND DOWN POSITION, REAR WIPER MALFUNCTION; ALSO, UNABLE TO DEFROST DRIVER'S SIDE OF WINDSHIELD. CAR HAS BEEN IN THE SHOP ON TWO SEPARATE OCCASIONS FOR ISSUES THAT WERE NOT QUICK FIXES: 1. BRAKE WORK 2. CAR GOT STUCK IN GEAR…
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PRIOR TO THIS MAJOR PROBLEM, THE CAR HAS HAD SEVERAL MINOR ELECTRICAL ISSUES: WINDOWS GETTING STUCK IN UP AND DOWN POSITION, REAR WIPER MALFUNCTION; ALSO, UNABLE TO DEFROST DRIVER'S SIDE OF WINDSHIELD. CAR HAS BEEN IN THE SHOP ON TWO SEPARATE OCCASIONS FOR ISSUES THAT WERE NOT QUICK FIXES: 1. BRAKE WORK 2. CAR GOT STUCK IN GEAR AND WAS UNABLE TO REVERSE. FOR THE PAST FEW MONTHS, CAR HAS BEEN REVVING WHEN DRIVING BETWEEN 10 AND 20MPH. MOST RECENTLY, IT BRAKED HARD AND SUDDENLY WITHOUT THE DRIVER PRESSING THE BRAKE. CURRENTLY, THE CAR IS FLASHING F AND 4 IN THE DASH DISPLAY AND IS UNABLE TO ACCELERATE. THE CAR IS UNABLE TO CLIMB EVEN THE SLIGHTEST OF INCLINES. THE DRIVER WAS ABLE TO DRIVE IT TO AN AUTO REPAIR SHOP. THE MECHANIC AT THE SHOP BELIEVES THE TRANSMISSION IS "SHOT", BUT SUGGESTED HAVING IT DIAGNOSED AT A MR. TRANSMISSION. *TR
NHTSA ODI #10260230
114,000 miles · Dec 22, 2008
Power Train
I HAVE A 2003 LANDROVER I HAVE HAD TO MAKE REPAIRS TO THIS AUTO DUE TO THE DRIVE SHAFT. I HAVE TO PUT DRIVE SHAFT BEARING ON BOTH SIDES OF CAR THIS IS VERY EXPENSIVE. I HAVE ALSO CALLED LAND ROVER THEY SAY THEY CANNOT HELP SINCE I DON'T TAKE MY CAR TO THEIR DEALERSHIP TO HAVE THE SUV WORKED ON I HAVE KEPT MY CAR IN TIP TOP SHAPE…
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I HAVE A 2003 LANDROVER I HAVE HAD TO MAKE REPAIRS TO THIS AUTO DUE TO THE DRIVE SHAFT. I HAVE TO PUT DRIVE SHAFT BEARING ON BOTH SIDES OF CAR THIS IS VERY EXPENSIVE. I HAVE ALSO CALLED LAND ROVER THEY SAY THEY CANNOT HELP SINCE I DON'T TAKE MY CAR TO THEIR DEALERSHIP TO HAVE THE SUV WORKED ON I HAVE KEPT MY CAR IN TIP TOP SHAPE I GET. *TR
NHTSA ODI #10252529
48,000 miles · Dec 22, 2008
Engine And Engine CoolingEquipmentExterior Lighting
MY CAR HAS ENDLESS PROBLEMS IN EVERY ASPECT!! ANYONE THAT OWNS ONE ARE HAVING THE SAME ISSUES AND NOBODY CAN SEEM TO FIX IT, NOR CAN I GET PARTS TO FIX IT, AND THE PARTS YOU DO GET TO REPAIR THE VEHICLE BREAK FASTER THAN THE ORIGINAL PARTS ON THE CAR !! MY ENGINE HAS NOT FAILED YET BUT MY TRANSMISSION HAS AND THE DEALER SHIP WON…
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MY CAR HAS ENDLESS PROBLEMS IN EVERY ASPECT!! ANYONE THAT OWNS ONE ARE HAVING THE SAME ISSUES AND NOBODY CAN SEEM TO FIX IT, NOR CAN I GET PARTS TO FIX IT, AND THE PARTS YOU DO GET TO REPAIR THE VEHICLE BREAK FASTER THAN THE ORIGINAL PARTS ON THE CAR !! MY ENGINE HAS NOT FAILED YET BUT MY TRANSMISSION HAS AND THE DEALER SHIP WONT FIX IT AND SAID THERE IS NOTHING WRONG WITH IT !! IV PAID MORE MONEY FIXING THE CAR THAN I HAVE FOR THE CAR !! I CAN'T GO MORE THAN 1000 MILES BEFORE SOMETHING ELSE BREAKS !! I HAVE OWNED THE CAR FOR ABOUT 18 MONTHS AND ITS BEEN IN THE SHOP FOR ABOUT 12 OF THOSE 18 MONTHS !! EVERYONE THAT HAS ONE OF THESE LANDROVER FREELANDERS HAS THE SAME ISSUES AND NOBODY CAN GET PARTS FOR THIS CAR ! NOTHING WORKS RIGHT AND NOTHING RUNS LIKE IT SHOULD AND EVEN THE MECHANICS AT THE DEALER SHIP WILL TAKE YOU ASIDE AND TELL YOU GET RID OF IT WHILE YOU STILL CAN !!! I CANT AND NEITHER CAN ALLOT OF OTHERS LIKE ME BECAUSE OF THE MONEY THEY HAVE PUT INTO THE CAR JUST TO KEEP IT ON THE ROAD !! THIS CAR HAS LEFT ME AND MY 20 MONTH OLD SON STRANDED IN THE MIDDLE OF NOWHERE ON MORE THAN THREE OR FOUR OR FIVE OCCASIONS !! I LOST TRACK OF HOW MANY TIMES !! AND WHEN SOMETHING GOES WRONG WITH THIS CAR YOUR STUCK WHEREVER YOUR AT !! ITS NOT SAFE TO WALK DOWN A FREEWAY WITH A BABY AT ANY TIME DURING THE DAY OR NIGHT AND THAT'S EXACTLY WHAT IV HAD TO DO ON MANY DIFFERENT OCCASIONS !! THIS IS NOT A SAFE CAR BY ANY MEANS ! WHEN MY FUEL PUMP WENT OUT MY CAR JUST DIED AT 60 MILES AN HOUR ON THE HIGHWAY AND NEARLY CAUSED AN ACCIDENT WITH ME AND MANY OTHER CARS AND I THANK THE GOOD LORD NOTHING HAPPENED WHEN THE CAR DIED AND IT FELT LIKE SOMEONE WAS SLAMMING ON THE BRAKES !! THIS CAR IS A SAFETY HAZARD IN THE WORST WAY !! KIDS SHOULD NOT BE ALLOWED TOO RIDE IN THIS CAR DO TOO THE FACT THEY MIGHT GET HIT BY A CAR WHEN IT DIES AND LEAVES YOU ON THE FREEWAY OR ANYWHERE ELSE YOUR AT !! I DON'T LET MY SON IN THIS CAR UNLESS ITS ABSOLUTELY NECESSARY !! I'LL BORROW MY MOMS CAR JUST TO GO TO THE STORE WITH HIM !! *TR
NHTSA ODI #10252484
32,188 miles · May 20, 2008
Engine And Engine CoolingPower Train
CHECK ENGINE LIGHT ON, VEHICLE STALLED & WOUD NOT START. *TR
NHTSA ODI #10228348
Official recalls
5Feb 9, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE BRAKE LIGHTS MAY REMAIN ILLUMINATED EVEN WHEN THE BRAKE PEDAL IS NOT DEPRESSED. HILL DESCENT CONTROL (HDC), TRACTION CONTROL (TC) AND CRUISE CONTROL WARNING LIGHTS MAY ALSO BE ILLUMINATED.
Consequence & remedy
Consequence: FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL INSPECT THE BRAKE LAMP OPERATION AND WHERE REQUIRED, ADJUST AND/OR REPLACE THE BRAKE LIGHT SWITCHES WITH NEW SWITCHES OF THE SAME DESIGN UNTIL A NEWLY DESIGNED BRAKE LAMP SWITCH IS AVAILABLE IN MAY 2007. OWNERS WILL THEN BE RE-NOTIFIED TO BRING THEIR VEHICLES IN FOR THE NEW BRAKE LIGHT SWITCH. AN INTERIM LETTER FOR THE INITIAL INSPECTION WAS MAILED ON MARCH 26, 2007. THE SECOND LETTER FOR REPLACEMENT OF THE SWITCHES WAS MAILED BEGINNING JULY 30, 2007. OWNERS MAY CONTACT LAND ROVER AT 1-80-637-6837.
Jun 28, 2005
ON CERTAIN FIVE DOOR SPORT UTILITY VEHICLES, IT IS POSSIBLE TO OPERATE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR WHEN THE CHILD SAFETY LEVER IS IN THE "ON" POSITION.
Consequence & remedy
Consequence: THE OCCUPANT MAY OPEN THE DOOR INADVERTENTLY WHILE THE VEHICLE IS IN MOTION AND FALL OUT INTO THE TRAFFIC, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL INSPECT AND REPLACE THE LATCH ASSEMBLY. THE RECALL BEGAN ON SEPTEMBER 8, 2005. OWNERS SHOULD CONTACT LAND ROVER AT 1-800-637-6837.
Oct 7, 2004
ON CERTAIN SPORT UTILITY VEHICLES, AN INCORRECT WELD NUT WAS INSTALLED. LACK OF THIS BOLT COULD EVENTUALLY CAUSE THE SUBFRAME TO CRACK OR BECOME DEFORMED.
Consequence & remedy
Consequence: A CRACKED OR DEFORMED SUBFRAME COULD POTENTIALLY LEAD TO INSTABILITY OF THE VEHICLE, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT THE VEHICLE TO SEE IF THE SUBFRAME FIXING IS CORRECTLY FITTED AND CLAMPED UP. IF NECESSARY, THE SUBFRAME WILL BE REPLACED WITH A NEW ONE THAT HAS CORRECT WELD NUTS. THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE. OWNERS SHOULD CONTACT LAND ROVER AT 1-800-637-6837.
Jul 12, 2004
CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING TESTING, THE FREE MOTION HEAD FORM REGISTERED A MEASUREMENT MARGINALLY ABOVE THE PERMITTED 1000 HEAD IMPACT CRITERIA. AT THE LEFT AND RIGHT HAND A-PILLAR TRIM AREA.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.
Remedy: DEALERS WILL REPLACE THE A-PILLAR TRIM WITH A REVISED COMPONENT THAT ENABLES THE VEHICLE TO FULLY MEET THE REQUIREMENTS OF FMVSS 201. THE RECALL BEGAN ON DECEMBER 6, 2005. OWNERS SHOULD CONTACT LAND ROVER AT 1-800-637-6837.
May 5, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE CHILD DOOR LOCK ON THE LEFT HAND REAR DOOR CAN BECOME DISENGAGED.
Consequence & remedy
Consequence: THIS COULD LEAD TO A CHILD BEING ABLE TO OPEN A REAR DOOR WHILE THE VEHICLE IS IN MOTION, INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL REPLACE THE LEFT HAND REAR LATCH. THE RECALL BEGAN DECEMBER 4, 2004. OWNERS SHOULD CONTACT LAND ROVER AT 1-800-637-6837.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA07018 · Fuel Pump Failure - Stall
Opened Dec 7, 2007 · Closed Dec 22, 2008
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:fuel Pump
SUBJECT COMPONENT FAILURES FOUND THAT CAN OCCUR AT ANY SPEED AND GENERALLY RESULT IN A NO RESTART CONDITION.THESE ARE GENERALLY CONSIDERED TO BE FACTORS THAT INCREASE THE POTENTIAL SEVERITY OF STALLING INCIDENTS.HOWEVER, THESE INCIDENTS HAVE OCCURRED AT RELATIVELY LOW RATES IN THE SUBJECT VEHICLE POPULATION WHEN COMPARED WITH PRIOR INVESTIGATIONS INVOLVING SIMILAR CATEGORIES OF ENGINE STALL CONSEQUENCES.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR MORE INFORMATION ABOUT THIS INVESTIGATION.
PE07036 · Fuel Pump Failure
Opened Jul 17, 2007 · Closed Dec 10, 2007
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery; Fuel System, Gasoline:delivery:fuel Pump
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED PRELIMINARY EVALUATION PE07-036 ON JULY 17, 2007, BASED ON THREE CONSUMER COMPLAINTS ALLEGING INCIDENTS OF SUDDEN ENGINE STALL WHILE DRIVING DUE TO FUEL PUMP FAILURE IN MODEL YEAR (MY) 2003 LAND ROVER FREELANDER VEHICLES.IN EACH INCIDENT THE VEHICLE COULD NOT BE RESTARTED AND HAD TO BE TOWED FOR REPAIRS. IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER, FORD PROVIDED OWNER COMPLAINT INFORMATION, FIELD REPORTS AND WARRANTY CLAIM DATA FOR APPROXIMATELY 9,985 SUBJECT VEHICLES SOLD IN THE UNITED STATES.THE BASE WARRANTY FOR THE SUBJECT VEHICLES IS 48 MONTHS OR 50,000 MILES, WHICHEVER OCCURS FIRST.FORD CATEGORIZED THE DATA BY ENGINE STALLS THAT OCCURRED WHILE DRIVING, ENGINE STALLS WITH AN UNKNOWN DRIVING CONDITION, NO START CONDITIONS AND OTHER DRIVEABILITY CONDITIONS. ODI'S ANALYSIS SHOWED THAT THE SUBJECT VEHICLES HAVE EXPERIENCED A 6.7% FUEL PUMP WARRANTY CLAIM RATE FOR ALL CONDITIONS AFTER APPROXIMATELY 4 TO 5 YEARS OF SERVICE, INCLUDING 1.4% CATEGORIZED AS A STALL WHILE DRIVING EVENT AND 2.1% CATEGORIZED AS A STALL WITH AN UNKNOWN DRIVING CONDITION.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-018) TO FURTHER ASSESS THE FREQUENCY AND SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
Additional source detail variants (2)
Fuel System, Gasoline:delivery:fuel Pump
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED PRELIMINARY EVALUATION PE07-036 ON JULY 17, 2007, BASED ON THREE CONSUMER COMPLAINTS ALLEGING INCIDENTS OF SUDDEN ENGINE STALL WHILE DRIVING DUE TO FUEL PUMP FAILURE IN MODEL YEAR (MY) 2003 LAND ROVER FREELANDER VEHICLES.IN EACH INCIDENT THE VEHICLE COULD NOT BE RESTARTED AND HAD TO BE TOWED FOR REPAIRS. IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER, FORD PROVIDED OWNER COMPLAINT INFORMATION, FIELD REPORTS AND WARRANTY CLAIM DATA FOR APPROXIMATELY 9,985 SUBJECT VEHICLES SOLD IN THE UNITED STATES.THE BASE WARRANTY FOR THE SUBJECT VEHICLES IS 48 MONTHS OR 50,000 MILES, WHICHEVER OCCURS FIRST.FORD CATEGORIZED THE DATA BY ENGINE STALLS THAT OCCURRED WHILE DRIVING, ENGINE STALLS WITH AN UNKNOWN DRIVING CONDITION, NO START CONDITIONS AND OTHER DRIVEABILITY CONDITIONS. ODI'S ANALYSIS SHOWED THAT THE SUBJECT VEHICLES HAVE EXPERIENCED A 6.7% FUEL PUMP WARRANTY CLAIM RATE FOR ALL CONDITIONS AFTER APPROXIMATELY 4 TO 5 YEARS OF SERVICE, INCLUDING 1.4% CATEGORIZED AS A STALL WHILE DRIVING EVENT AND 2.1% CATEGORIZED AS A STALL WITH AN UNKNOWN DRIVING CONDITION.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-018) TO FURTHER ASSESS THE FREQUENCY AND SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
Fuel System, Gasoline:delivery
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED PRELIMINARY EVALUATION PE07-036 ON JULY 17, 2007, BASED ON THREE CONSUMER COMPLAINTS ALLEGING INCIDENTS OF SUDDEN ENGINE STALL WHILE DRIVING DUE TO FUEL PUMP FAILURE IN MODEL YEAR (MY) 2003 LAND ROVER FREELANDER VEHICLES.IN EACH INCIDENT THE VEHICLE COULD NOT BE RESTARTED AND HAD TO BE TOWED FOR REPAIRS. IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER, FORD PROVIDED OWNER COMPLAINT INFORMATION, FIELD REPORTS AND WARRANTY CLAIM DATA FOR APPROXIMATELY 9,985 SUBJECT VEHICLES SOLD IN THE UNITED STATES.THE BASE WARRANTY FOR THE SUBJECT VEHICLES IS 48 MONTHS OR 50,000 MILES, WHICHEVER OCCURS FIRST.FORD CATEGORIZED THE DATA BY ENGINE STALLS THAT OCCURRED WHILE DRIVING, ENGINE STALLS WITH AN UNKNOWN DRIVING CONDITION, NO START CONDITIONS AND OTHER DRIVEABILITY CONDITIONS. ODI'S ANALYSIS SHOWED THAT THE SUBJECT VEHICLES HAVE EXPERIENCED A 6.7% FUEL PUMP WARRANTY CLAIM RATE FOR ALL CONDITIONS AFTER APPROXIMATELY 4 TO 5 YEARS OF SERVICE, INCLUDING 1.4% CATEGORIZED AS A STALL WHILE DRIVING EVENT AND 2.1% CATEGORIZED AS A STALL WITH AN UNKNOWN DRIVING CONDITION.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-018) TO FURTHER ASSESS THE FREQUENCY AND SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
EA05016 · Brake Light Switch Failure
Opened Oct 14, 2005 · Closed Feb 22, 2007
Status: closed (inferred from source dates) · Exterior Lighting:brake Lights; Exterior Lighting:brake Lights:switch
ON JUNE 16, 2005, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE05-034) TO INVESTIGATE ALLEGED STOP LAMP (BRAKE) SWITCH FAILURES IN CERTAIN MODEL YEAR (MY) 2004 LAND ROVER DISCOVERY SERIES II VEHICLES.ON OCTOBER 14, 2005, THE INVESTIGATION WAS UPGRADED TO AN ENGINEERING ANALYSIS AND THE SCOPE EXPANDED TO INCLUDE CERTAIN MY 2002 THROUGH 2005 FREELANDER VEHICLES THAT USE A SUBSTANTIALLY SIMILAR SELF-ADJUSTING STOP LAMP SWITCH FURNISHED BY THE SAME SUPPLIER, METHODE ELECTRONICS MALTA, LTD. (METHODE).IN SEPTEMBER 2003, METHODE MOVED THE PRODUCTION OF AN INTERNAL SWITCH COMPONENT, KNOWN AS THE SLIDER MECHANISM, FROM A VALIDATED PLASTIC INJECTION-MOLDING TOOL (?CAVITY 1?) TO ANOTHER TOOL (?CAVITY 2?) THAT HAD NOT BEEN USED BEFORE TO PRODUCE PARTS FOR LAND ROVER.SLIDERS FROM CAVITY 2 MAY BE CHARACTERIZED BY POOR FILL, LACK OF DEFINITION IN THE SLIDER TEETH AND DIMENSIONAL INSTABILITY.CONSEQUENTLY, THE SLIDER MAY BE UNABLE TO RESTRAIN IMPROPER MOVEMENT OF THE PLUNGER DURING NORMAL BRAKE PEDAL OPERATION.THIS MAY CAUSE THE SWITCH TO FALL OUT OF ADJUSTMENT, THUS SIGNIFICANTLY REDUCING THE EFFORT REQUIRED TO ENERGIZE THE SWITCH AND ILLUMINATE THE STOP LAMPS.?CAVITY 2? SWITCHES WERE INSTALLED IN APPROXIMATELY 8,763 DISCOVERY SUBJECT VEHICLES BUILT FROM DECEMBER 2003 THROUGH MAY 2004 AND APPROXIMATELY 3,915 FREELANDER SUBJECT VEHICLES BUILT FROM OCTOBER 2003 THROUGH MAY 2004.ADDITIONALLY, STOP LAMP SWITCHES IN CERTAIN MY 2002 THROUGH 2005 FREELANDER SUBJECT VEHICLES MAY SLIP OUT OF ADJUSTMENT AS A RESULT OF SWITCH DAMAGE DUE TO AN INCORRECT SETTING PROCEDURE DURING VEHICLE MANUFACTURE OR AS A RESULT OF SWITCH MOUNTING BRACKET FLEX.ANALYSIS OF ALL AVAILABLE DATA INDICATES THE PREDOMINANT FAILURE MODE IS CONSTANT STOP LAMP ILLUMINATION.OTHER REPORTED CONSEQUENCES OF STOP LAMP SWITCH MALADJUSTMENT INCLUDE INOPERATIVE AUTOMATIC TRANSMISSION GEAR SELECTOR/BRAKE PEDAL SHIFT INTERLOCK, INOPERATIVE SPEED (CRUISE) CONTROL, AND TELLTALE ILLUMINATION AS DESCRIBED IN TECHNICAL SERVICE BULLETIN (TSB) NO. LT206-001 DATED OCTOBER 28, 2004 ISSUED BY THE MANUFACTURER TO LAND ROVER DEALERS IN THE UNITED KINGDOM (UK).TO DATE, ODI IS AWARE OF 77 NON-DUPLICATIVE COMPLAINTS THAT ALLEGE STOP LAMP SWITCH FAILURE ON THE SUBJECT VEHICLES (10 COMPLAINTS ON MY 2004 DISCOVERY, 45 ON MY 2002 FREELANDER, 19 ON MY 2003 FREELANDER, AND 3 ON MY 2004 FREELANDER VEHICLES).ADDITIONALLY, 4,595 DISCOVERY AND 13,370 FREELANDER SUBJECT VEHICLES HAVE EXPERIENCED ONE OR MORE WARRANTY CLAIMS TO REPLACE THE STOP LAMP SWITCH.OF THE 5,170 WARRANTY CLAIMS PAID TO REPLACE STOP LAMP SWITCHES ON DISCOVERY SUBJECT VEHICLES, APPROXIMATELY 31% OCCURRED BEFORE THE VEHICLE WAS SOLD NEW AND APPROXIMATELY 88% OCCURRED WITHIN THE FIRST 12 MONTHS OF VEHICLE SERVICE.THE WARRANTY TREND ON DISCOVERY SUBJECT VEHICLES IS IN DECLINE WITH 3,545 CLAIMS PAID IN CALENDAR YEAR (CY) 2004, 1,303 CLAIMS PAID IN CY 2005, AND 322 CLAIMS PAID IN CY 2006 THROUGH SEPTEMBER 28, 2006 (WHICH IS WHEN ODI LAST RECEIVED UPDATED WARRANTY CLAIMS DATA FROM LAND ROVER), AND IT APPEARS THAT THE ALLEGED DEFECT ON DISCOVER SUBJECT VEHICLES HAS BEEN REMEDIED THROUGH WARRANTY REPAIRS.HOWEVER, ODI ANALYSIS OF THE MANUFACTURER?S WARRANTY AND COMPLAINT RECORDS INDICATES THE FAILURE TREND ON CERTAIN FREELANDER SUBJECT VEHICLES IS ONGOING.BY LETTER DATED FEBRUARY 2, 2007, LAND ROVER HAS NOTIFIED ODI THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA RECALL NO. 07V-041) TO REPLACE DEFECTIVE STOP LAMP SWITCHES IN APPROXIMATELY 33,247 MY 2002 THROUGH 2005 FREELANDER VEHICLES BUILT AT THE SOLIHULL, UK ASSEMBLY PLANT FROM SEPTEMBER 5, 2001 THROUGH MAY 19, 2005. ALTHOUGH ODI HAS CONCERN
Additional source detail variants (2)
Exterior Lighting:brake Lights
ON JUNE 16, 2005, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE05-034) TO INVESTIGATE ALLEGED STOP LAMP (BRAKE) SWITCH FAILURES IN CERTAIN MODEL YEAR (MY) 2004 LAND ROVER DISCOVERY SERIES II VEHICLES.ON OCTOBER 14, 2005, THE INVESTIGATION WAS UPGRADED TO AN ENGINEERING ANALYSIS AND THE SCOPE EXPANDED TO INCLUDE CERTAIN MY 2002 THROUGH 2005 FREELANDER VEHICLES THAT USE A SUBSTANTIALLY SIMILAR SELF-ADJUSTING STOP LAMP SWITCH FURNISHED BY THE SAME SUPPLIER, METHODE ELECTRONICS MALTA, LTD. (METHODE).IN SEPTEMBER 2003, METHODE MOVED THE PRODUCTION OF AN INTERNAL SWITCH COMPONENT, KNOWN AS THE SLIDER MECHANISM, FROM A VALIDATED PLASTIC INJECTION-MOLDING TOOL (?CAVITY 1?) TO ANOTHER TOOL (?CAVITY 2?) THAT HAD NOT BEEN USED BEFORE TO PRODUCE PARTS FOR LAND ROVER.SLIDERS FROM CAVITY 2 MAY BE CHARACTERIZED BY POOR FILL, LACK OF DEFINITION IN THE SLIDER TEETH AND DIMENSIONAL INSTABILITY.CONSEQUENTLY, THE SLIDER MAY BE UNABLE TO RESTRAIN IMPROPER MOVEMENT OF THE PLUNGER DURING NORMAL BRAKE PEDAL OPERATION.THIS MAY CAUSE THE SWITCH TO FALL OUT OF ADJUSTMENT, THUS SIGNIFICANTLY REDUCING THE EFFORT REQUIRED TO ENERGIZE THE SWITCH AND ILLUMINATE THE STOP LAMPS.?CAVITY 2? SWITCHES WERE INSTALLED IN APPROXIMATELY 8,763 DISCOVERY SUBJECT VEHICLES BUILT FROM DECEMBER 2003 THROUGH MAY 2004 AND APPROXIMATELY 3,915 FREELANDER SUBJECT VEHICLES BUILT FROM OCTOBER 2003 THROUGH MAY 2004.ADDITIONALLY, STOP LAMP SWITCHES IN CERTAIN MY 2002 THROUGH 2005 FREELANDER SUBJECT VEHICLES MAY SLIP OUT OF ADJUSTMENT AS A RESULT OF SWITCH DAMAGE DUE TO AN INCORRECT SETTING PROCEDURE DURING VEHICLE MANUFACTURE OR AS A RESULT OF SWITCH MOUNTING BRACKET FLEX.ANALYSIS OF ALL AVAILABLE DATA INDICATES THE PREDOMINANT FAILURE MODE IS CONSTANT STOP LAMP ILLUMINATION.OTHER REPORTED CONSEQUENCES OF STOP LAMP SWITCH MALADJUSTMENT INCLUDE INOPERATIVE AUTOMATIC TRANSMISSION GEAR SELECTOR/BRAKE PEDAL SHIFT INTERLOCK, INOPERATIVE SPEED (CRUISE) CONTROL, AND TELLTALE ILLUMINATION AS DESCRIBED IN TECHNICAL SERVICE BULLETIN (TSB) NO. LT206-001 DATED OCTOBER 28, 2004 ISSUED BY THE MANUFACTURER TO LAND ROVER DEALERS IN THE UNITED KINGDOM (UK).TO DATE, ODI IS AWARE OF 77 NON-DUPLICATIVE COMPLAINTS THAT ALLEGE STOP LAMP SWITCH FAILURE ON THE SUBJECT VEHICLES (10 COMPLAINTS ON MY 2004 DISCOVERY, 45 ON MY 2002 FREELANDER, 19 ON MY 2003 FREELANDER, AND 3 ON MY 2004 FREELANDER VEHICLES).ADDITIONALLY, 4,595 DISCOVERY AND 13,370 FREELANDER SUBJECT VEHICLES HAVE EXPERIENCED ONE OR MORE WARRANTY CLAIMS TO REPLACE THE STOP LAMP SWITCH.OF THE 5,170 WARRANTY CLAIMS PAID TO REPLACE STOP LAMP SWITCHES ON DISCOVERY SUBJECT VEHICLES, APPROXIMATELY 31% OCCURRED BEFORE THE VEHICLE WAS SOLD NEW AND APPROXIMATELY 88% OCCURRED WITHIN THE FIRST 12 MONTHS OF VEHICLE SERVICE.THE WARRANTY TREND ON DISCOVERY SUBJECT VEHICLES IS IN DECLINE WITH 3,545 CLAIMS PAID IN CALENDAR YEAR (CY) 2004, 1,303 CLAIMS PAID IN CY 2005, AND 322 CLAIMS PAID IN CY 2006 THROUGH SEPTEMBER 28, 2006 (WHICH IS WHEN ODI LAST RECEIVED UPDATED WARRANTY CLAIMS DATA FROM LAND ROVER), AND IT APPEARS THAT THE ALLEGED DEFECT ON DISCOVER SUBJECT VEHICLES HAS BEEN REMEDIED THROUGH WARRANTY REPAIRS.HOWEVER, ODI ANALYSIS OF THE MANUFACTURER?S WARRANTY AND COMPLAINT RECORDS INDICATES THE FAILURE TREND ON CERTAIN FREELANDER SUBJECT VEHICLES IS ONGOING.BY LETTER DATED FEBRUARY 2, 2007, LAND ROVER HAS NOTIFIED ODI THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA RECALL NO. 07V-041) TO REPLACE DEFECTIVE STOP LAMP SWITCHES IN APPROXIMATELY 33,247 MY 2002 THROUGH 2005 FREELANDER VEHICLES BUILT AT THE SOLIHULL, UK ASSEMBLY PLANT FROM SEPTEMBER 5, 2001 THROUGH MAY 19, 2005. ALTHOUGH ODI HAS CONCERN
Exterior Lighting:brake Lights:switch
ON JUNE 16, 2005, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE05-034) TO INVESTIGATE ALLEGED STOP LAMP (BRAKE) SWITCH FAILURES IN CERTAIN MODEL YEAR (MY) 2004 LAND ROVER DISCOVERY SERIES II VEHICLES.ON OCTOBER 14, 2005, THE INVESTIGATION WAS UPGRADED TO AN ENGINEERING ANALYSIS AND THE SCOPE EXPANDED TO INCLUDE CERTAIN MY 2002 THROUGH 2005 FREELANDER VEHICLES THAT USE A SUBSTANTIALLY SIMILAR SELF-ADJUSTING STOP LAMP SWITCH FURNISHED BY THE SAME SUPPLIER, METHODE ELECTRONICS MALTA, LTD. (METHODE).IN SEPTEMBER 2003, METHODE MOVED THE PRODUCTION OF AN INTERNAL SWITCH COMPONENT, KNOWN AS THE SLIDER MECHANISM, FROM A VALIDATED PLASTIC INJECTION-MOLDING TOOL (?CAVITY 1?) TO ANOTHER TOOL (?CAVITY 2?) THAT HAD NOT BEEN USED BEFORE TO PRODUCE PARTS FOR LAND ROVER.SLIDERS FROM CAVITY 2 MAY BE CHARACTERIZED BY POOR FILL, LACK OF DEFINITION IN THE SLIDER TEETH AND DIMENSIONAL INSTABILITY.CONSEQUENTLY, THE SLIDER MAY BE UNABLE TO RESTRAIN IMPROPER MOVEMENT OF THE PLUNGER DURING NORMAL BRAKE PEDAL OPERATION.THIS MAY CAUSE THE SWITCH TO FALL OUT OF ADJUSTMENT, THUS SIGNIFICANTLY REDUCING THE EFFORT REQUIRED TO ENERGIZE THE SWITCH AND ILLUMINATE THE STOP LAMPS.?CAVITY 2? SWITCHES WERE INSTALLED IN APPROXIMATELY 8,763 DISCOVERY SUBJECT VEHICLES BUILT FROM DECEMBER 2003 THROUGH MAY 2004 AND APPROXIMATELY 3,915 FREELANDER SUBJECT VEHICLES BUILT FROM OCTOBER 2003 THROUGH MAY 2004.ADDITIONALLY, STOP LAMP SWITCHES IN CERTAIN MY 2002 THROUGH 2005 FREELANDER SUBJECT VEHICLES MAY SLIP OUT OF ADJUSTMENT AS A RESULT OF SWITCH DAMAGE DUE TO AN INCORRECT SETTING PROCEDURE DURING VEHICLE MANUFACTURE OR AS A RESULT OF SWITCH MOUNTING BRACKET FLEX.ANALYSIS OF ALL AVAILABLE DATA INDICATES THE PREDOMINANT FAILURE MODE IS CONSTANT STOP LAMP ILLUMINATION.OTHER REPORTED CONSEQUENCES OF STOP LAMP SWITCH MALADJUSTMENT INCLUDE INOPERATIVE AUTOMATIC TRANSMISSION GEAR SELECTOR/BRAKE PEDAL SHIFT INTERLOCK, INOPERATIVE SPEED (CRUISE) CONTROL, AND TELLTALE ILLUMINATION AS DESCRIBED IN TECHNICAL SERVICE BULLETIN (TSB) NO. LT206-001 DATED OCTOBER 28, 2004 ISSUED BY THE MANUFACTURER TO LAND ROVER DEALERS IN THE UNITED KINGDOM (UK).TO DATE, ODI IS AWARE OF 77 NON-DUPLICATIVE COMPLAINTS THAT ALLEGE STOP LAMP SWITCH FAILURE ON THE SUBJECT VEHICLES (10 COMPLAINTS ON MY 2004 DISCOVERY, 45 ON MY 2002 FREELANDER, 19 ON MY 2003 FREELANDER, AND 3 ON MY 2004 FREELANDER VEHICLES).ADDITIONALLY, 4,595 DISCOVERY AND 13,370 FREELANDER SUBJECT VEHICLES HAVE EXPERIENCED ONE OR MORE WARRANTY CLAIMS TO REPLACE THE STOP LAMP SWITCH.OF THE 5,170 WARRANTY CLAIMS PAID TO REPLACE STOP LAMP SWITCHES ON DISCOVERY SUBJECT VEHICLES, APPROXIMATELY 31% OCCURRED BEFORE THE VEHICLE WAS SOLD NEW AND APPROXIMATELY 88% OCCURRED WITHIN THE FIRST 12 MONTHS OF VEHICLE SERVICE.THE WARRANTY TREND ON DISCOVERY SUBJECT VEHICLES IS IN DECLINE WITH 3,545 CLAIMS PAID IN CALENDAR YEAR (CY) 2004, 1,303 CLAIMS PAID IN CY 2005, AND 322 CLAIMS PAID IN CY 2006 THROUGH SEPTEMBER 28, 2006 (WHICH IS WHEN ODI LAST RECEIVED UPDATED WARRANTY CLAIMS DATA FROM LAND ROVER), AND IT APPEARS THAT THE ALLEGED DEFECT ON DISCOVER SUBJECT VEHICLES HAS BEEN REMEDIED THROUGH WARRANTY REPAIRS.HOWEVER, ODI ANALYSIS OF THE MANUFACTURER?S WARRANTY AND COMPLAINT RECORDS INDICATES THE FAILURE TREND ON CERTAIN FREELANDER SUBJECT VEHICLES IS ONGOING.BY LETTER DATED FEBRUARY 2, 2007, LAND ROVER HAS NOTIFIED ODI THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA RECALL NO. 07V-041) TO REPLACE DEFECTIVE STOP LAMP SWITCHES IN APPROXIMATELY 33,247 MY 2002 THROUGH 2005 FREELANDER VEHICLES BUILT AT THE SOLIHULL, UK ASSEMBLY PLANT FROM SEPTEMBER 5, 2001 THROUGH MAY 19, 2005. ALTHOUGH ODI HAS CONCERN
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