2019 Land Rover Discovery

This is a report of a Failed Remedy for Safety Recall N321 (Recall #19V293). Records confirm that this vehicle had the recall repair performed on 12/09/2020. That repair has now failed. A certified technician at the dealership has confirmed via video that the windshield bond has detached, leading to significant water intrusion. This flooding has ruined safety-related electronic modules (cameras/audio) and caused significant mold growth in the interior, which is a biohazard health hazard. The manufacturer is admitting the failure but is refusing to provide a 100% covered remedy for this failed safety recall, offering only a 40% 'goodwill' contribution. The vehicle is currently dismantled and unsafe to drive. A failed windshield bond compromises the structural integrity of the vehicle in a rollover and prevents the proper deployment of the passenger airbag. Furthermore, the active electrical failures in the safety-related camera systems and the respiratory risk from mold growth make the vehicle unsafe for occupancy Technician Diagnosis Summary Technician Name: Skyler (Jaguar/Land Rover Certified) Date of Diagnosis: March 23, 2026.Dealership: Land Rover Parsippany, NJ Key Findings from Skyler's Video: Direct Admission of Failure: "So what we have going on is the windshield is leaking. The windshield is leaking so we’re going to have to get the windshield resealed for you." Extent of Water Damage: "Inspect the carpets and they are very wet all the way around on the vehicle... the vehicle does have like a mildewy smell." Safety/Electrical Failure: "Initially when I pulled the vehicle in, the surround sound cameras were not working... it's possible that one of the modules had water in I opened a case with Land Rover Corporate (Case #[XXX]), which they have since closed after refusing to provide a 100% covered remedy for this safety failure. They offered only a partial 40% 'goodwill' contribution and refused further assistance despite the confirmed safety hazard. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM

The windshield seal failed at the top of the windshield, allowing significant water intrusion into the vehicle cabin. The windshield had previously been replaced under a manufacturer recall/service action, but that repair failed. Water intrusion caused failure of the Occupant Restraint Control Module (RCM), impairing airbag system functionality. Water also damaged the audio amplifier and other electronic components. Interior flooring and insulation are saturated and require removal and remediation. The defect was confirmed by an authorized Land Rover dealer, who identified the source of the leak as a defective windshield seal. Warning messages related to vehicle systems appeared after the water intrusion was discovered. The vehicle is no longer safe to operate due to compromised safety systems. This is the second Land Rover Discovery I have owned that has experienced catastrophic windshield sealing failure resulting in extensive water damage. The manufacturer declined responsibility and advised filing an insurance claim.

The vehicle leaks water from the top, middle and top right (passenger) of the windshield. Whenever it's raining water drips down the inside of the windshield and falls on the dash. in the mornings, after heavy rains, water can be found on the drivers and passengers seat, as well as in the cupholders this waterfalls all over the central electronic system and navigation, and seems only a matter of time before these systems will fail as well. When reporting it to the dealer, the dealer mentioned that this has been a common problem for this generation discovery, however, are not willing to replace the windshield under warranty.

BOUGHT CAR LAST MAY, 2019, AND WITHIN FOUR MONTHS WAS BACK AND FORTH TO THE DEALERSHIP FOR REPAIRS. WATER GOT INSIDE MY VEHICLE FROM THE FRONT WINDSHIELD WITH WATER EVERYWHERE INSIDE, INCLUDING THE DASHBOARD, SCREEN AND MAIN CONSOLE. DEALERSHIP SAID IT WAS FROM THE WINDOW RECALLS, BUT MINE NEVER WAS RECALLED. THEY SAID THE SEALS WHERE FAULTY. FAULTY ENGINE O2 SENSOR (THREE FAULTY CODES) RIGHT WHEN I WAS DRIVING BACK FROM MY WINDSHIELD REPAIR. TURNED AROUND AND DROPPED CAR BACK OFF. CAMERA SYSTEM FAULT MESSAGE WAS ON THE SCREEN. THEY CLAIM NOTHING WAS WRONG. THIS WAS AFTER WATER GOT INTO MY CAR. BASICALLY, I'M JUST WAITING FOR THE NEXT THING TO HAPPEN WITH MY CAR WITH SO MUCH WATER GETTING INSIDE THE CABIN AND MAIN CONSOLE AREA. DEALERSHIP SAID THEY CAN DO NOTHING ABOUT IT AS EVERYTHING IS WORKING NOW. VEHICLE WAS SITTING OUTSIDE WHEN WATER GOT INSIDE. WHEN OTHER ITEMS HAPPENED, I WAS DRIVING. THESE HAPPENED ON JUNE OF 2019, SEPTEMBER OF 2019 AND NOVEMBER 0F 2019.