DURING MY COMMUTE I NOTICED A RATTLE COMING FROM THE REAR OF MY VEHICLE. UPON INSPECTION I FOUND THAT THE SHOCK MOUNT ON THE REAR RIGHT SIDE HAD SEPERATED FROM THE FRAME OF THE VEHICLE. THERE IS A HOLE IN THE FRAME WHERE THE SHOCK MOUNT WAS WELDED. I BROUGHT THE VEHICLE TO LAND ROVER ALEXANDRIA. THE SERVICE MANAGER AND A WHO…
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DURING MY COMMUTE I NOTICED A RATTLE COMING FROM THE REAR OF MY VEHICLE. UPON INSPECTION I FOUND THAT THE SHOCK MOUNT ON THE REAR RIGHT SIDE HAD SEPERATED FROM THE FRAME OF THE VEHICLE. THERE IS A HOLE IN THE FRAME WHERE THE SHOCK MOUNT WAS WELDED. I BROUGHT THE VEHICLE TO LAND ROVER ALEXANDRIA. THE SERVICE MANAGER AND A WHOLE GROUP OF TECHNICIANS EXPRESSED COMPLETE AMAZEMENT WHEN THEY SAW THE DAMAGE. NOBODY COULD FIGURE OUT HOW THIS HAPPENED. THIS IS AN ACCIDENT FREE VEHICLE WITH A GOOD SERVICE HISTORY THROUGH LAND ROVER. THE ORIGINAL EXPLANATION I WAS GIVEN SAID THAT THERE MUST HAVE BEEN A BAD WELD OR DEFECT IN MANUFACTURING. I WAS INSURED THAT MY FRAME IS INCREDIBLY STRONG AND THIS SHOULD NOT HAVE HAPPENED. A FIELD TECHNICIAN AND REGIONAL REP WERE BROUGHT OUT. LAND ROVER HAS INFORMED ME THAT MY VEHICLE HAS NOT BEEN SERVICED PROPERLY AND THEY CAN NOT FIX THIS PROBLEM FOR ME. THEY HAVE NOT RECORD OF THE VEHICLE BEING REGULARLY SERVICED. I OFFERED TO FAX DETAILS FROM LAND ROVER DENVER EAST, LAND ROVER RICHMOND, AND LAND ROVER ALEXANDRIA. THESE WERE THE SERVICING FACILITIES. THIS COULD POTENTIALLY HAVE BEEN A VERY DANGEROUS SITUATION. LAND ROVER HAS INFORMED ALSO THAT I MUST REPLACE MY FRAME. *AK
CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARDS NO. 105, "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS," AND NO. 135, "PASSENGER CAR BRAKE SYSTEMS." THE ANTI-LOCK BRAKING SYSTEM (ABS) MODULATOR VALVE COVER RETAINING BOLTS CAN CRACK DUE TO STRESSES TRANSMITTED BY THE FLEXING VALVE COVERS.
Consequence & remedy
Consequence: THIS CAN PRODUCE AN UNEXPECTED INCREASE IN STOPPING DISTANCE, WITH THE POTENTIAL FOR TOTAL LOSS OF SERVICE BRAKING FUNCTION, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL STRENGTHEN THE ABS MODULATOR ASSEMBLY VALVE COVERS AND REPLACE THE RETAINING BOLTS. OWNER NOTIFICATION IS EXEPCTED TO BEGIN DURING MAY 2004. OWNERS SHOULD CONTACT LAND ROVER AT 1-800-637-6837.
ON SOME SPORT UTILITY VEHICLES, THE ACCELERATOR CABLE COULD HAVE BECOME KINKED DURING VEHICLE ASSEMBLY, RESULTING IN CHAFFING OF THE CABLE. CONTINUED CHAFFING CAN LEAD TO BREAKAGE OF THE INTERIOR CABLE STRANDS.
Consequence & remedy
Consequence: BREAKAGE OF THE CABLE STRANDS CAN RESULT IN THE THROTTLE BEING STUCK IN THE OPEN POSITION, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE DAMAGED CABLES WHERE NECESSARY. OWNER NOTIFICATION BEGAN MARCH 6, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT LAND ROVER AT 1-301-731-9040.
ON CERTAIN SPORT UTILITY VEHICLES, CONTAMINATION OF AN ANTI-LOCK BRAKING SYSTEM (ABS) SENSOR CAN CAUSE THE ABS ELECTRONIC CONTROL UNIT (ECU) TO INCORRECTLY INTERPRET THE SENSOR SIGNAL, RESULTING IN INAPPROPRIATE ABS ACTIVATION.
Consequence & remedy
Consequence: THIS CAN LEAD TO AN INCREASE IN BRAKING DISTANCE THAT IS UNANTICIPATED BY THE DRIVER.
Remedy: DEALERS WILL INSTALL A NEW ECU. OWNER NOTIFICATION BEGAN MARCH 6, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT LAND ROVER AT 1-301-731-9040.
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE LOADING CONDITIONS ON THE VEHICLE'S LEFT SIDE ENGINE IDLER PULLEY CAN EXCEED THE MAXIMUM CALCULATED FIGURE OF THE ORIGINAL DESIGN SPECIFICATION. THE MATERIAL OF THE PULLEY CAN FRACTURE AND ULTIMATELY FAIL. FAILURE OF THE PULLEY MATERIAL CAN CAUSE THE PULLEY TO THROW OFF THE SERPENTINE BELT.
Consequence & remedy
Consequence: THIS COULD RESULT IN A LOSS OF ENGINE AUXILIARY FUNCTIONS (POWER STEERING, WATER PUMP, ALTERNATOR, AIR CONDITIONING AND ACE).
Remedy: DEALERS WILL INSTALL AN IMPROVED IDLER PULLEY.
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH ACTIVE CORNERING ENHANCEMENT (ACE). THE LOADING CONDITIONS ON THE VEHICLE'S LEFT SIDE ENGINE IDLER PULLEY CAN EXCEED THE MAXIMUM CALCULATED FIGURE OF THE ORIGINAL DESIGN SPECIFICATION. THE MATERIAL OF THE PULLEY CAN FRACTURE AND ULTIMATELY FAIL. FAILURE OF THE PULLEY MATERIAL CAN CAUSE THE PULLEY TO THROW OFF THE SERPENTINE BELT.
Consequence & remedy
Consequence: THIS COULD RESULT IN A LOSS OF ENGINE AUXILIARY FUNCTIONS (POWER STEERING, WATER PUMP, ALTERNATOR, AIR CONDITIONING AND ACE).
Remedy: DEALERS WILL INSTALL AN IMPROVED IDLER PULLEY.
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES EQUIPPED WITH ACTIVE CORNERING ENHANCEMENT (ACE). THE HIGH-PRESSURE HYDRAULIC PIPE THAT RUNS FROM THE ACE PUMP TO THE ACE VALVE BLOCK COULD FRACTURE AT ITS UNION WITH THE PUMP.
Consequence & remedy
Consequence: THIS WILL RESULT IN A LOSS OF HYDRAULIC FLUID. A LOW FLUID LEVEL CAN SUBSEQUENTLY RESULT IN SYSTEM PUMP FAILURE WHICH WILL THROW OFF THE AUXILIARY DRIVE BELT, RESULTING IN A LOSS OF ENGINE AUXILIARY FUNCTIONS (POWER STEERING ASSIST, WATER PUMP, ALTERNATOR, AND AIR CONDITIONING). IN EXTREME CIRCUMSTANCES, THERE IS A POSSIBILITY THAT THE HYDRAULIC FLUID COULD IGNITE, RESULTING IN AN ENGINE COMPARTMENT FIRE.
Remedy: DEALERS WILL INSTALL NEW HYDRAULIC TUBING.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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