Counts are not failure probabilities and are not adjusted for sales, age, mileage exposure or reporting. One report may name several categories. Comparison method and limitations.
TL*THE CONTACT OWNS A 2003 LANCE SLIDE-IN CAMPER. THE CONTACT STATED THAT THE FRONT WINDOW SPRUNG A LEAK TWO YEARS AGO. THE DEALER REPAIRED THE VEHICLE AT THAT TIME AND THEN AGAIN ON APRIL 26, 2008. THE DEALER REPAIRED THE FRONT CAP, FIBERGLASS WALL, BED BOTTOM, CLEARANCE LIGHTS, AND THE FLOOR, WHICH HAD ROTTED OUT. THE CONT…
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TL*THE CONTACT OWNS A 2003 LANCE SLIDE-IN CAMPER. THE CONTACT STATED THAT THE FRONT WINDOW SPRUNG A LEAK TWO YEARS AGO. THE DEALER REPAIRED THE VEHICLE AT THAT TIME AND THEN AGAIN ON APRIL 26, 2008. THE DEALER REPAIRED THE FRONT CAP, FIBERGLASS WALL, BED BOTTOM, CLEARANCE LIGHTS, AND THE FLOOR, WHICH HAD ROTTED OUT. THE CONTACT HAD TO PAY $4,179.32 FOR ALL OF THE REPAIRS AS A RESULT OF THE LEAKING WINDOW. THE MILEAGE AND VIN WERE NOT APPLICABLE.
ON CERTAIN CAMPERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, MODELS MR5491G, MR5492W, MR5493G, MR5494W, MR7491G, MR7492W, MR7493G, MR6698WB, MR6699GB, MR6699SB, MR1031WB, MR1032BB, MR1033SB, MR1351WB, AND MR1352BB, THE MICROWAVES WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
Consequence & remedy
Consequence: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
Remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS MAY CONTACT SAMSUNG AT 1-800-932-3837 OR LANCE AT 661-949-3322.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Defect investigations
0
No exact-year investigations in this snapshot.
An investigation is not a finding of a defect, and closure does not prove a vehicle is problem-free.
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