2020 Lance Camper Truck Camper (1172)

The contact owns a 2020 Lance Camper equipped with a Dometic cooking stove. The contact received notification of NHTSA campaign number: 20E071000(Equipment) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. The VIN was not available.

TL* THE CONTACT OWNS A 2020 LANCE CAMPER TRUCK CAMPER (1172). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20E071000 (EQUIPMENT). THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED BUT THERE WAS A FAILURE EXPERIENCED ASSOCIATED WITH THE RECALL. THE VEHICLE WAS TAKEN TO GANDER RV & OUTDOORS OF DENVER (9870 W 48TH AVE, WHEAT RIDGE, CO 80033) WHERE THEY REFUSED TO SERVICE THE VEHICLE. THE TRAILER HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY COULD NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2020 LANCE CAMPER TRUCK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20E071000 (EQUIPMENT). BARBER RV (6500 AUTO CENTER DR, VENTURA, CA 93003) WAS CONTACTED AND INFORMED HIM THAT THE PARTS WOULD BE ORDERED TO FACILITATE THE RECALL REPAIR. THE CONTACT WAS THEN INFORMED BY THE DEALER THAT THEY HAD NOT HEARD BACK FROM THE MANUFACTURER REGARDING THE PARTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2020 LANCE TRAVEL TRAILER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20E071000 (EQUIPMENT) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RVZZ REPAIR SHOP (1265 E TELEGRAPH ST, WASHINGTON, UT 84780) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.