Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 1 of 2 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Structure. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Equipment. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports1 injury reports
What owners actually said
2 reports
Mileage unknown · May 4, 2017
EquipmentStructure
AS I WAS STEPPING INTO THE RV, THE UPPER STEP SEPARATED ON ONE SIDE. FORTUNATELY, I WAS ABLE TO GRAB ONTO THE RV OTHERWISE I WOULD'VE FALLEN. UPON INSPECTING THE STEPS I FOUND A RIVET THAT HAD BROKEN WHICH CONNECTS THE STEP TO A BRACKET. SEE PHOTOS. I CONTACTED THE DEALER AND THEY INFORMED ME MY RV WAS NOT WITHIN THE RECALL …
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AS I WAS STEPPING INTO THE RV, THE UPPER STEP SEPARATED ON ONE SIDE. FORTUNATELY, I WAS ABLE TO GRAB ONTO THE RV OTHERWISE I WOULD'VE FALLEN. UPON INSPECTING THE STEPS I FOUND A RIVET THAT HAD BROKEN WHICH CONNECTS THE STEP TO A BRACKET. SEE PHOTOS. I CONTACTED THE DEALER AND THEY INFORMED ME MY RV WAS NOT WITHIN THE RECALL ISSUED BY KZRV. I ASKED THEM TO ORDER THE KIT REQUIRED AND IF THEY COULD NOT PROVIDE ANY GOODWILL TOWARD INSTALLING THE KIT, I WOULD DO IT MYSELF. THE RV HAS BEEN TAKEN TO THE DEALER FOR REPAIRS. THIS RV IS A 2015 DURANGO 2500 336R3T.
NHTSA ODI #10984048
700 miles · Mar 17, 2017
StructureInjury
TL* THE CONTACT OWNS A 2016 KZRV DURANGO 2500 FIFTH WHEEL. WHILE THE CONTACT WAS WALKING UP THE STEPS INTO THE RV THE TOP RIVET FAILED AND THE STAIRS COLLAPSED. THE CONTACT FELL TO THE GROUND AND SUSTAINED BACK KNEE, AND HIP INJURIES. MEDICAL ATTENTION WAS NOT RECEIVED. THE RV WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REP…
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TL* THE CONTACT OWNS A 2016 KZRV DURANGO 2500 FIFTH WHEEL. WHILE THE CONTACT WAS WALKING UP THE STEPS INTO THE RV THE TOP RIVET FAILED AND THE STAIRS COLLAPSED. THE CONTACT FELL TO THE GROUND AND SUSTAINED BACK KNEE, AND HIP INJURIES. MEDICAL ATTENTION WAS NOT RECEIVED. THE RV WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 700. UPDATED 04/28/17*LJ
KZRV, L.P. (KZRV) is recalling various 2002-2018 recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V749-9547.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence & remedy
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: KZRV will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact KZRV customer service at 1-800-768-4016 extension 154 or 153, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
KZRV, L.P. (KZRV) is recalling certain model year 2016-2017 Venom and Durango Gold toyhaulers and fifth wheel trailers manufactured January 11, 2016, to December 2, 2016. The affected vehicles have rear cargo door hinges with welds on the hinge pin and hinge plate that may be insufficient, and as a result, the top of the door may swing down with more force than normal.
Consequence & remedy
Consequence: If the door does not open as expected, there would be an increased risk of injury to those in the door's path.
Remedy: KZRV will notify owners, and dealers will inspect the weld thickness, and if necessary replace the rear door hinges, free of charge. The recall began on January 13, 2017. Owners may contact KZRV customer service at 1-800-768-4016 extension 154 or 153.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2016 Kzrv Durango Problems, Complaints & Recalls | Skip That Year